About FM:Interact
FMS:Workplace
More than 1400 organizations worldwide trust FM:Systems’ workplace management technology to empower their facility and real estate teams to identify, plan and deliver the ideal workplace experience for every employee. Our leading software and hardware solutions are used to manage over 3 billion square feet across 80 countries worldwide. FMS:Workplace is a modular, easy-to use Integrated Workplace Management System (IWMS) that enables organizations to manage and report on facilities and real estate operations and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs, and improve the performance of facilities portfolio-wide.
FMS:Employee
More than 1400 organizations worldwide trust FM:Systems’ workplace management technology to empower their facility and real estate teams to identify, plan and deliver the ideal workplace experience for every employee. In 2019 alone, over half a million people made more than 40 million reservations with FMS:Employee products. FMS:Employee innovative technologies deliver new levels of efficiency and productivity for mobile, virtual and traditional employees. From finding and reserving conference rooms and video conferencing facilities to shared workspaces and managed services, the FMS:Employee suite of software and hardware solutions are the most comprehensive digital workplace solutions available.
FMS:Analytics
More than 1400 organizations worldwide trust FM:Systems’ workplace management technology to empower their facility and real estate teams to identify, plan and deliver the ideal workplace experience for every employee. FMS:Analytics products determine workspace opportunities determined by extensive insights on facility utilization, employee mobility and more. Connecting with and leveraging existing third-party technologies and data sources, FMS:Analytics solutions gather comprehensive information, apply powerful algorithms and quickly deliver holistic facilities analytics at a scale, speed, level of accuracy and price not possible with manual methods.
Pricing starting from:
N/A
- Free Trial
- Subscription
Key benefits of FM:Interact
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Images
Features
Total features of FM:Interact: 27
- "What If" Scenarios
- Activity Dashboard
- Ad hoc Reporting
- Asset Management
- Auditing
- Change Management
- Collaborative Workspace
- Customizable Reporting
- Equipment Maintenance
- Fixed Asset Management
- Forecasting
- Inventory Tracking
- Maintenance Scheduling
- Portfolio Management
- Project Management
- Projections
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Scenario Planning
- Scheduled Reporting
- Space Management
- Strategic Planning
- Tagging
- Visual Analytics
- Work Order Management
Alternatives
Accruent
TheHouseMonk
Cartegraph OMS
QuickBooks Time
Reviews
Already have FM:Interact?
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Write a Review!- Industry: Aviation & Aerospace
- Company size: 1 001-5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly, powerful, well priced and great customer support!
Reviewed on 2018/02/06
Able to easily track our real estate portfolio and run reports in real time.
Able to easily track our real estate portfolio and run reports in real time.
Pros
- Easy and intuitive to setup, use and maintain
- Can be used out-of-the-box, no customization needed (unless you want something special)
- Well priced (no hidden cost, unlike many of the big, enterprise systems)
- Modular system, so you only pay for the modules you need
- Very responsive (and effective!) customer support
- FMS keeps adding new features
- Provides self-host and hosted options
Cons
It is only compatible with AutoCAD or their own CAD software. We use a different CAD software and so we had to spend extra $ to get a compatible CAD software.
- Industry: Banking
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great solution for centralizing all facets of the Facilities world into a single, robust...
Reviewed on 2018/02/07
Pros
As an IT Administrator of the tool, we are able to easily configure the application to support the different Facilities processes. The general model of the tool revolves around the few key concepts of Facilities Management and everything can be built out from there (space, maintenance, real estate, etc.) allowing for customized processes while still keeping the data centralized. This allows for reporting and analysis at a detailed level (perfect for engineers, space planners, property administrators, etc.) as well as at higher levels for Facilities Managers and Executives.
FM Systems, as a company, provides various tools for IT admins to manage and create in the tool including an amazing customer portal with all documentation, blogs, forums, and webinars that allow for constant learning and communication with both the company and other FM Systems users. In addition, when customer support is needed, the team is knowledgeable, friendly, and easy to contact.
I also like how the user experience can be tailored to accommodate different skill sets and job descriptions. There are many functional components that most software packages would require an IT skill set to be able to execute. With FM:Interact, things like customizing a view, writing/scheduling/running reports, etc. are easy enough that, with a little training, we are able to empower the business to make the solution their own. We are also able to "turn these things off" for users that don't need them.
Cons
Our implementation is currently hosted on-premise. While the IT overhead of hosting the software is not high (especially compared to other solutions), I do want to explore the option of FM hosting to further reduce that overhead. This will allow us to take advantage of the updates faster and get the latest-and-greatest features into the business' hands.

- Industry: Facilities Services
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
FM Interact
Reviewed on 2018/08/24
Overall, technical support is great but the cost for support is ridiculous. Support is not always...
Overall, technical support is great but the cost for support is ridiculous. Support is not always willing to help with upgrades and patches.
Pros
AutoCAD Integration is seamless.
Floor Plan viewing is easy.
Cons
Reporting is difficult to set up. You almost need a coding background. They are not beginner level friendly
Tables are confusing to navigate which, Example naming of Items in A0, N0 tables and what items corespond to one another.
Lack of tutorials
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent product that has help us improve operational efficiencies.
Reviewed on 2018/02/13
Pros
Relatively easy to learn and use. Excellent and knowledgeable product support team. Easy to teach to others within our organization. Non-facility related groups have approach us to use the system to manage their asset inventories. That has worked well and they now connect assets with space.
Cons
Relationships between database tables can, at times, be challenging to manage especially if not experienced in the use of databases. Product has become more popular and, as a result, support personnel respond slower. Additional support personnel would be beneficial.
- Industry: Internet
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
FM:Interact
Reviewed on 2018/08/24
Pros
When I first looked into it and was training in the system, I was overwhelmed with all the features. Then after a few weeks of training I realize how much it could do and how it can grown with our company. I knew I had found a tool that once you were trained on it, our company was in good hands to do space planning, asset management, move management and many other things that would be very beneficial to me. THE MOVE MANAGEMENT MODULE IS MY FAVORITE. I DO MOVES TODAY LIKE A KING!!!!!
Cons
When it comes to customization in some areas, it was challenging. Trying to customize my office maps with particular color, sizes or adding in particular notes for a certain area.
FM:Interact FAQs
Below are some frequently asked questions for FM:Interact.Q. What type of pricing plans does FM:Interact offer?
FM:Interact offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact FM:Systems for full pricing information.
Q. What are the main features of FM:Interact?
FM:Interact offers the following features:
- 3D stereoscopic people sensing
- Dashboards
- Data auditing
- Data change requests
- Environmental certification standards
- Equipment management
- FMx5 Markup & Measure
- Floor plans & maps
- Maintenance tracking
- Move management
- Occupancy management
- Preventive maintenance
- Real estate management
- Real-time space utilization analysis
- Room scheduling
- Scenario planning
- Space management
- Space reservation
- Space tagging
- Strategic planning
Q. Who are the typical users of FM:Interact?
FM:Interact has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does FM:Interact support?
FM:Interact supports the following languages:
English
Q. Does FM:Interact support mobile devices?
FM:Interact supports the following devices:
Android, iPhone, iPad
Q. What other apps does FM:Interact integrate with?
We do not have any information about what integrations FM:Interact has
Q. What level of support does FM:Interact offer?
FM:Interact offers the following support options:
Phone Support, FAQs, Forum, Knowledge Base, Video Tutorials, Online Support
Related categories
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