SocialPilot

Social Media Scheduling & Analytics Tool for SMBs & Agencies

4,4 /5 (312 reviews) Write a Review!

SocialPilot Overview

What is SocialPilot?

SocialPilot is a social media scheduling and analytics tool which helps social media professionals, digital marketers and agencies to schedule their posts to multiple social media platforms like Facebook, Twitter, LinkedIn, Google My Business, Pinterest, Instagram, Vk, Tumblr and Xing from one place. SocialPilot also helps users gain insight into what is working, and what isn't, with deep social media analytics and reporting features.

Other important features include - social inbox, social media calendar, bulk scheduling, team collaboration tools, client management and content curation. SocialPilot is know for their quick support - any issues with SocialPilot are resolved quickly through phone, email or live chat support.

SocialPilot Overview

Pricing

Starting from
US$10,00/month

Pricing options

Free Trial
Subscription
Value for money

Individual: $10/month
Professional: $30 /month
Small Team: $50/month
Agency: $100/month


SocialPilot Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
English

Media

Connect Accounts
Create customized posts
Social media calendar
Add RSS feeds
Social Inbox
Social Media Analytics
SocialPilot video SocialPilot screenshot: Connect Accounts SocialPilot screenshot: Create customized posts SocialPilot screenshot: Social media calendar SocialPilot screenshot: Add RSS feeds SocialPilot screenshot: Social Inbox SocialPilot screenshot: Social Media Analytics

SocialPilot Reviews

SocialPilot Reviews

Overall rating
4,4
/
5
Excellent
170

Very good
111

Average
23

Poor
6

Terrible
2

Value for Money
4,5
Features
4,2
Ease of Use
4,4
Customer Support
4,5
90% recommended this app
Dan F.

Perfect for new and intermediate user

My overall experience with SocialPilot is very good.


Brian W.

Can't go wrong with this Great Bang for your Buck!

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!


Sarah N.

Social Pilot Crashes and Burns

At first I loved it, then I saw that it just didn't do what I needed it to do or expected it to do. Even as a paying client, there were constant problems with the app crashing while in the middle of trying to compose visual posts.


Verified Reviewer

A solid social media marketing tool

SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.


Nicolle H.

Simple and east to use with all the functionality


Dan F.
Industry: Automotive
Company size: 1 001-5 000 Employees

Perfect for new and intermediate user

Used Daily for Free Trial
Reviewed on 2020/01/23
Review Source: Capterra

My overall experience with SocialPilot is very good.

Pros

SocialPilot's ability to bulk schedule content is a giant time-saver. When you have the ability to write everything out on a spreadsheet and then upload into the platform with the click of a button, having all of your content in the right place, on the right date and the right time, that, my friend, is magic! -it's peace-of-mind.

Having that feature plus an intuitive dashboard that was friendly to the new and intermediate user is a recipe for success.

Lastly, SP is on the forefront of advancements and new technology. This is evident by the partnership thye have with TikTok that allows SP to schedule TT videos.

Cons

I don't see very many cons. I used SocialPilot during the trial phase and seemed to like everything I saw.

Response from SocialPilot

Dear Dan,

Thanks for leaving us such a wonderful review. We are thrilled that you loved our bulk Scheduling feature and called it a "magic"; our staff will be happy to read what you wrote.

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Brian W.
Industry: Retail
Company size: 2-10 Employees

Can't go wrong with this Great Bang for your Buck!

Used Daily for 6-12 months
Reviewed on 2019/10/03
Review Source: Capterra

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!

Pros

In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.

Cons

The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.

Response from SocialPilot

Dear Brian,

Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sarah N.
Industry: Individual & Family Services
Company size: Self Employed

Social Pilot Crashes and Burns

Used Other for 1+ year
Reviewed on 2019/03/05
Review Source: Capterra

At first I loved it, then I saw that it just didn't do what I needed it to do or expected it to do. Even as a paying client, there were constant problems with the app crashing while in the middle of trying to compose visual posts.

Pros

I loved the apps connection to Unsplash photos to help with visual posts and I liked that I could schedule posts.

Cons

The app contstantly crashed or would not bring up photos. There was no way to go back to edit a visual post, you have to start completely from scratch. Many times, my scheduled posts wouldn't post. If editing a verbal post after you schedule it to go on multiple accounts, you had to make the edit for each of the accounts. A lot of time was spent editing one post for 3 different accounts. The visual posts also weren't compatible with instagram as far as size goes. So, I had to cut out much of many of the pictures because they were too big for instagram

Response from SocialPilot

Dear Sarah,

Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better.

Please feel free to reach out to [email protected] We want the opportunity to investigate your feedback further and would love to make things right if you give us another chance.

Thanks,
Jimit

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Online Media
Company size: Self Employed

A solid social media marketing tool

Used Weekly for 1+ year
Reviewed on 2019/10/10
Review Source: Capterra

SocialPilot has been a powerful tool to manage and grow my social media channels, as well as an avenue for me to continuously promote my content on social.

Pros

There are many things I like about SocialPilot. If I were to narrow it down to 3, I'd mention the ability to connect and manage multiple social media platforms, the "post recycling" option to repost something several times on a later day and the browser extension.

Cons

The "post recycling" feature is a valuable asset for all those creating evergreen content for the fact that it lets you promote a piece of content on social media today, as well as on several future dates (something that's missing from the likes of Buffer and Hootsuite).

However, the feature could be improved further. In fact, there's a limit to the number of reposts. This means that every now and then, you'll have to log in to your SocialPilot dashboard to add new dates.

Other schedulers like MeetEdgar and SocialBee have enhanced this feature by enabling users to automatically recycle posts without having to continuously add new dates manually.

Response from SocialPilot

We're thrilled you enjoyed the "Post Recycling" feature; we like making our customers happy at SocialPilot! Thanks for leaving the positive review. I hope to see you again soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Nicolle H.
Industry: Marketing & Advertising
Company size: Self Employed

Simple and east to use with all the functionality

Used Daily for 1+ year
Reviewed on 2019/09/09
Review Source: Capterra

Pros

I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.

Cons

Nothing I don't dislike , they are upgrading the software all the time.

Response from SocialPilot

Dear Nicolle,

Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 312 user ratings
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SocialPilot Pricing

SocialPilot Pricing

Starting from
US$10,00/month
Free Trial
Subscription
Value for money

Individual: $10/month
Professional: $30 /month
Small Team: $50/month
Agency: $100/month

Individual: $10/month
Professional: $30 /month
Small Team: $50/month
Agency: $100/month

Value for Money
4,5/5
Based on 312 user ratings
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SocialPilot Features

SocialPilot Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,2/5
Based on 312 user ratings
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Categories

Additional information for SocialPilot

Additional information for SocialPilot

Key features of SocialPilot

  • Audience insights
  • Automated post-scheduling
  • Automated publishing
  • Browser extension
  • Bulk scheduling
  • Client management
  • Content curation
  • Content discovery
  • Content performance
  • Custom FB branding
  • Custom feeds
  • Multi-account management
  • Native mobile apps
  • Social media analytics
  • Social media calendar
  • Social media connection
  • Social media monitoring
  • Social media post tracking
  • Social media team management
  • Social performance management
  • Strategy visualization
  • Task management
  • URL shortening
  • Video support
  • Visual marketing campaigns
  • Visual support

Benefits

  • Customized post scheduling lets the user to create unique posts for individual social accounts
  • Social Inbox helps you manage your social messages, mentions and reply to them from one place.
  • Team Collaboration helps inviting your team members to one dashboard.
  • Bulk scheduling allows users to schedule up to 500 posts.
  • See what content is scheduled for which account through the social media calendar.
  • Social media analytics give users valuable insight into their social media performance and efficiency.
  • Native mobile apps for iOS and Android allow users to schedule and manage content from mobile devices.
  • Content curation and discovery tools enable users to collect new content ideas for social media.

  • SocialPilot FAQs

    SocialPilot FAQs

    Below are some frequently asked questions for SocialPilot.

    Q. What type of pricing plans does SocialPilot offer?

    SocialPilot offers the following pricing plans:

    Starting from: US$10,00/month

    Pricing model: Subscription

    Free Trial: Available

    Individual: $10/month Professional: $30 /month Small Team: $50/month Agency: $100/month

    Q. What are the main features of SocialPilot?

    SocialPilot offers the following features:

    • Audience insights
    • Automated post-scheduling
    • Automated publishing
    • Browser extension
    • Bulk scheduling
    • Client management
    • Content curation
    • Content discovery
    • Content performance
    • Custom FB branding
    • Custom feeds
    • Multi-account management
    • Native mobile apps
    • Social media analytics
    • Social media calendar
    • Social media connection
    • Social media monitoring
    • Social media post tracking
    • Social media team management
    • Social performance management
    • Strategy visualization
    • Task management
    • URL shortening
    • Video support
    • Visual marketing campaigns
    • Visual support

    Q. Who are the typical users of SocialPilot?

    SocialPilot has the following typical customers:

    Small Business, Freelancers, Mid Size Business

    Q. What languages does SocialPilot support?

    SocialPilot supports the following languages:

    English

    Q. What type of pricing plans does SocialPilot offer?

    SocialPilot has the following pricing plans:

    Subscription

    Q. Does SocialPilot support mobile devices?

    SocialPilot supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does SocialPilot integrate with?

    SocialPilot integrates with the following applications:

    Cyfe, Facebook, Instagram, LeadMaster, LinkedIn, Sniply, Twitter, Wordpress

    Q. What level of support does SocialPilot offer?

    SocialPilot offers the following support options:

    Phone Support, Online Support