TaxJar

Sales tax calculation, reporting & filing automation

4,6 /5 (61 reviews) Write a Review!

TaxJar Overview

What is TaxJar?

TaxJar® focuses on solving a problem no one wants to deal with - sales tax. We passionately leverage technology and exceptional customer service to help you forget about sales tax and focus on what matters most - growing your business.

TaxJar serves over 20,000 businesses in a wide range of industries, including Coca-Cola, Dell, Microsoft, KiwiCo, Basecamp and quip. Automate your eCommerce sales tax with the only sales tax solution powered by AI and the fastest API in the industry. Request a demo today.

Technology First. As the only sales tax automation solution powered by AI, we believe every sales tax challenge can be solved by elegant and well thought out code, leveraging cutting edge technology and focusing on meaningful integrations. By eliminating complexity, we make it easy for you to get up and running in no time.

Accuracy is Fundamental. Precision and accuracy are at the core of what we offer. Without it, what’s the point? Sales tax can be complex with 3,000 tax categories, over 14,000 tax jurisdictions and constantly shifting regulations. We take the burden off of you by continuously innovating how and what data we deliver back to you. We keep up with the research and changes - so you don’t have to.

Unparalleled Performance and Reliability. We’ve built the fastest sales tax API in the industry and can scale with whatever volume of business you throw at us. Whether you’re running a huge sale on Black Friday or you regularly do heavy volume business, we can perform hundreds of millions of sales tax calculations, keep average response times to 18ms, and maintain 99.99% uptime without breaking a sweat.

Customer Experience is Key. We believe our customers are at the heart of everything we do and we strive to always do what’s right by our customers - treating people with respect, building the absolute best product imaginable, and helping customers reach their potential. We highly value our creative approach to taking care of our team members which enables us to take better care of you.

TaxJar Overview

Pricing

Starting from
US$19,00/month

Pricing options

Free Trial
Subscription
Value for money

TaxJar Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, Germany
Supported Languages
English

Media

The TaxJar dashboard keeps users up-to-date on when their tax filings are due
Reports are generated automatically for different states
Multiple nexus addresses can be added to TaxJar
TaxJar AutoFile is available to users in any state
TaxJar offers one-click integrations with a range of ERPs, marketplaces, eCommerce software, and shopping carts
TaxJar screenshot: The TaxJar dashboard keeps users up-to-date on when their tax filings are due TaxJar screenshot: Reports are generated automatically for different states TaxJar screenshot: Multiple nexus addresses can be added to TaxJar TaxJar screenshot: TaxJar AutoFile is available to users in any state TaxJar screenshot: TaxJar offers one-click integrations with a range of ERPs, marketplaces, eCommerce software, and shopping carts

TaxJar Reviews

TaxJar Reviews

Overall rating
4,6
/
5
Excellent
47

Very good
9

Average
1

Poor
1

Terrible
3

Value for Money
4,5
Features
4,5
Ease of Use
4,5
Customer Support
4,6
92% recommended this app
Tracy H.

Calculating taxes for several states and countless municipalities is daunting, TaxJar made it...

Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us.


Daven S.

Excellent product for most online sellers battling with interstate sales tax nexus

Overall experience has been great. It took some time to get set up because we have back sales we needed to import. But once everything was operational it saved us time each and every month.


Abdullah M.

Please do not Waste your money in this company

Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will never sign up with these guys.


Verified Reviewer

Super-simple API integration to add tax handling to a web application

Easy addition of tax handling to our web application.


Tilmann G.

This is one of those `invisble helpers you cannot live without.

I peace of mind! All I can say.


Tracy H.

Calculating taxes for several states and countless municipalities is daunting, TaxJar made it easy.

Used Daily for 2+ years
Reviewed on 2018/03/16
Review Source: Capterra

Taxes can be complicated and we did have some questions along the way. TaxJar always got back to us.

Pros

It handled all aspects of our sales tax needs. We used it to manage real-time calculations so we collected the correct amounts. Then we used the TaxJar service that also files the taxes with each state. When we did have questions, they had answers. This allowed us to focus on the more important aspects of our business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Daven S.
Industry: Nonprofit Organization Management
Company size: 501-1 000 Employees

Excellent product for most online sellers battling with interstate sales tax nexus

Used Monthly for 6-12 months
Reviewed on 2019/12/05
Review Source: Capterra

Overall experience has been great. It took some time to get set up because we have back sales we needed to import. But once everything was operational it saved us time each and every month.

Pros

If you are on online seller with nexus in multiple states, this software will save you time.
For marketplaces like eEbay and Amazon, sales are imported automatically and you are able to set up auto-file for the states which you have Nexus and need to file.

Cons

If you sell items through an online marketplace which is a qualified "marketplace facilitator" you will currently not be able to upload items in a straightforward way with the basic account. At this point in time, they make you upgrade to the plus version before you have the features to upload items via CSV to have them report as a marketplace facilitator.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Abdullah M.
Industry: Retail
Company size: 2-10 Employees

Please do not Waste your money in this company

Used Other for 2+ years
Reviewed on 2019/05/30
Review Source: Capterra

Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will never sign up with these guys.

Pros

I signed up with this company since the start of my business back in 2014. After signing up installation was pretty easy as all I had to do is install the plugin and few clicks it was all set. So, I never needed a human interaction. December 2018 I updated my software, since then this plugin isn't working. What that means is, this software did not collect a single tax from customer. I file my taxes quarterly. In January i logged in to get the report, that's when I discovered that tax jar is not collecting any taxes. Due to my busy schedule I couldn't contact them right away. Then when I finally did contact them by sending them an email, I did not get a response from these guys for over a month. Then I sent a follow up email beginning of this month. I am still waiting on the resolution. What is the issue you may ask? When I try to connect my store (magento 1), it gives an 301 redirects. They told me it has something to do with my server side. Hosting company saying they don't see anything wrong with my site or the server.

They do not provide any phone service. So, all these communication is going on via email. Wanna hear the response time? First email sent on May 6th, didn't hear anything back from them until 2 days later. Sometimes I am going 2/3 without any response.

Cons

- No Phone Support
- Email support takes 2/3 days to a week, sometimes no response
- Basically no support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer
Industry: Computer Software

Super-simple API integration to add tax handling to a web application

Used Daily for 6-12 months
Reviewed on 2017/12/13
Review Source: Capterra

Easy addition of tax handling to our web application.

Pros

TaxJar was very easy for us to implement, didn't require hoops and red tape to get setup, and has been foolproof for us so far. The error messages (when our input is incorrect, for example) have been clean and easy to correct. It's a great comfort knowing we don't have to worry about the tax implications of transactions -- we just submit the data to TaxJar and they tell us how much to charge. Awesome!

Cons

The API does not yet have a way to automate creation of new accounts (if you are building a framework using TaxJar for multiple clients this does add the additional step of having to require the client to create their own account).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tilmann G.
Industry: Cosmetics

This is one of those `invisble helpers you cannot live without.

Used Daily for 1+ year
Reviewed on 2017/12/05
Review Source: Capterra

I peace of mind! All I can say.

Pros

Best support to handle sales taxes with omni channel business. Our omni channel sale tax collection is on auto pilot. It integrates flawlessly with amazon and Shopify and we haven't had any issue at all. TaxJar just does the job.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 61 user ratings
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TaxJar Pricing

TaxJar Pricing

Starting from
US$19,00/month
Free Trial
Subscription
Value for money
Value for Money
4,5/5
Based on 61 user ratings
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TaxJar Features

TaxJar Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 61 user ratings
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Categories

Additional information for TaxJar

Additional information for TaxJar

Key features of TaxJar

  • API
  • Auto-filing
  • Automatic shopping cart & eCommerce sync
  • Data upload
  • Exemption management
  • One-click marketplace & cart connectors
  • Origin-based & destination-based sales tax sourcing support
  • Product-level taxability
  • Sales tax calculations
  • Shipping taxability
  • State & local sales tax reports
  • Tax calculator
  • Tax filing
  • Transaction tracking

Benefits

  • Seamless and Automatic Filing. TaxJar AutoFile automatically submits your returns to the states where you’re registered and ensures you never miss a due date.

  • Return-Ready, Jurisdiction-Level Reporting. TaxJar saves hours on sales tax filings by organizing sales data into easy-to-read, exportable, return-ready state reports.

  • Real-time Sales Tax Rates and Calculations. The TaxJar API instantly provides you with accurate sales tax rates at checkout. TaxJar also handles the nuances of product taxability and customer exemptions. AI-driven product classification evaluates all your products and intelligently suggests the right product tax code - so you don’t have to.

  • Economic Nexus Insights. Import your sales data into TaxJar to determine where your sales are approaching or have exceeded economic nexus threshold in each state. Recommended next steps provide guidance on how to begin complying with sales tax in any new state. Proactive notifications let you know when you’re approaching or reach the threshold, so you can stay in front of any changes to your nexus requirements.

  • Peak Season Traffic Management. TaxJar can handle and scale with any uptick in demand increase, such as seasonality or special deals.

  • Out-of-the-Box eCommerce Platform Integrations. Your business is multi-channel, so your tax engine should be too. In addition to our API, TaxJar offers integrations with NetSuite, Magento, Shopify, Walmart, Amazon, BigCommerce, Ecwid, WooCommerce, Squarespace, Square, Acumatica, SalesForce Commerce Cloud, QuickBooks Online, and Etsy. Additional third-party integrations are also available and certified by TaxJar’s development team.

  • Truly Exceptional Support. Our TaxJar experts are here to help troubleshoot and answer questions with support via phone and prioritized queues for email conversations.

  • Personalized Onboarding. Dedicated onboarding project managers and technical onboarding specialists accelerate the time it takes to get up and running and successfully using TaxJar. A centralized portal tracks go-live project timelines, deliverables and communication to ensure your success. Never wait for us to schedule your implementation and get started when you’re ready.

  • Account Manager. Your TaxJar liaison will work with you to understand your specific and complex sales tax needs, and partner with you to go that extra mile when you need it.

  • Dependable Uptime and Response Time. Our sales tax API clocks in at 18ms with 99.99% uptime; Our calculations are over 99% accurate and we offer an accuracy guarantee for all TaxJar API users.

  • Manage Multiple Users and Permissions. The ability to add or remove multi-user access and manage permission levels for each member of your team is built right into TaxJar. Simply click “invite new user” and you’re ready!

  • Right Rate, Every Time. ZIP code rates don’t provide the level of accuracy you need for accurate collection. With TaxJar Address Validation, you can rely on “rooftop-level” calculations to ensure that the exact address corresponds to the right rate.

  • Archived Returns. TaxJar stores returns so you can view and download a copy for your records or future audit. You can also do a CSV export of transactions that make up your reports and an XLS export of your sales tax report with breakdown by jurisdiction.

  • Built-in Research Team. We keep up with the changes so your team doesn’t have to. Economic nexus laws, tax codes, no problem! Lean on our sales tax experts to provide timely and accurate research.

  • Multi-Channel Support. TaxJar automatically generates accurate state reporting across all of the channels you sell in and for all transaction types -- including product and service exempt sales, customer exempt sales, and deductions for marketplace sales in Marketplace Facilitator states.

  • TaxJar FAQs

    TaxJar FAQs

    Below are some frequently asked questions for TaxJar.

    Q. What type of pricing plans does TaxJar offer?

    TaxJar offers the following pricing plans:

    Starting from: US$19,00/month

    Pricing model: Subscription

    Free Trial: Available

    Q. What are the main features of TaxJar?

    TaxJar offers the following features:

    • API
    • Auto-filing
    • Automatic shopping cart & eCommerce sync
    • Data upload
    • Exemption management
    • One-click marketplace & cart connectors
    • Origin-based & destination-based sales tax sourcing support
    • Product-level taxability
    • Sales tax calculations
    • Shipping taxability
    • State & local sales tax reports
    • Tax calculator
    • Tax filing
    • Transaction tracking

    Q. Who are the typical users of TaxJar?

    TaxJar has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does TaxJar support?

    TaxJar supports the following languages:

    English

    Q. What type of pricing plans does TaxJar offer?

    TaxJar has the following pricing plans:

    Subscription

    Q. Does TaxJar support mobile devices?

    We do not have any information about what devices TaxJar supports

    Q. What other apps does TaxJar integrate with?

    TaxJar integrates with the following applications:

    Chondrion, CommentSold, GreeneStep ERP, Magento Commerce, Salesforce B2C Commerce, SkuSuite, Squarespace, X-Cart, eFLO, ePRO

    Q. What level of support does TaxJar offer?

    TaxJar offers the following support options:

    Online Support, Knowledge Base, Video Tutorials, FAQs, Phone Support