TaxJar
About TaxJar
TaxJar® focuses on solving a problem no one wants to deal with - sales tax. We passionately leverage technology and exceptional customer service to help you forget about sales tax and focus on what matters most - growing your business.
TaxJar serves over 20,000 businesses in a wide range of industries, including Coca-Cola, Dell, Microsoft, KiwiCo, Basecamp and quip. Automate your eCommerce sales tax with the only sales tax solution powered by AI and the fastest API in the industry. Request a demo today.
<li> Technology First. As the only sales tax automation solution powered by AI, we believe every sales tax challenge can be solved by elegant and well thought out code, leveraging cutting edge technology and focusing on meaningful integrations. By eliminating complexity, we make it easy for you to get up and running in no time.
</li><li> Accuracy is Fundamental. Precision and accuracy are at the core of what we offer. Without it, what’s the point? Sales tax can be complex with 3,000 tax categories, over 14,000 tax jurisdictions and constantly shifting regulations. We take the burden off of you by continuously innovating how and what data we deliver back to you. We keep up with the research and changes - so you don’t have to.
</li><li> Unparalleled Performance and Reliability. We’ve built the fastest sales tax API in the industry and can scale with whatever volume of business you throw at us. Whether you’re running a huge sale on Black Friday or you regularly do heavy volume business, we can perform hundreds of millions of sales tax calculations, keep average response times to 18ms, and maintain 99.99% uptime without breaking a sweat.
</li><li> Customer Experience is Key. We believe our customers are at the heart of everything we do and we strive to always do what’s right by our customers - treating people with respect, building the absolute best product imaginable, and helping customers reach their potential. We highly value our creative approach to taking care of our team members which enables us to take better care of you.</li>
Key benefits of TaxJar
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Reviews
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- Used Weekly for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Taxjar is very easy to use taxes can be complicated but it is easy with this application
Reviewed on 2018/04/07
I like this application because it is easy for our clients to make sales tax payments and to...
I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient
Pros
I like this application because it is easy for our clients to make sales tax payments and to integrate accounting software, it is easy and convenient
Cons
It can be a bit expensive if you are a business with thousands of transactions per month. It may be more profitable to hire someone to do it for you at that time.
- Industry: Computer Software
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
Super-simple API integration to add tax handling to a web application
Reviewed on 2017/12/13
Easy addition of tax handling to our web application.
Easy addition of tax handling to our web application.
Pros
TaxJar was very easy for us to implement, didn't require hoops and red tape to get setup, and has been foolproof for us so far. The error messages (when our input is incorrect, for example) have been clean and easy to correct. It's a great comfort knowing we don't have to worry about the tax implications of transactions -- we just submit the data to TaxJar and they tell us how much to charge. Awesome!
Cons
The API does not yet have a way to automate creation of new accounts (if you are building a framework using TaxJar for multiple clients this does add the additional step of having to require the client to create their own account).
- Industry: Retail
- Company size: 2–10 Employees
- Used for 2+ years
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- Likelihood to recommend 0.0 /10
Please do not Waste your money in this company
Reviewed on 2019/05/30
Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will...
Horrible!! Now I am looking for an alternative. If someone ever pays me a million dollars, I will never sign up with these guys.
Pros
I signed up with this company since the start of my business back in 2014. After signing up installation was pretty easy as all I had to do is install the plugin and few clicks it was all set. So, I never needed a human interaction. December 2018 I updated my software, since then this plugin isn't working. What that means is, this software did not collect a single tax from customer. I file my taxes quarterly. In January i logged in to get the report, that's when I discovered that tax jar is not collecting any taxes. Due to my busy schedule I couldn't contact them right away. Then when I finally did contact them by sending them an email, I did not get a response from these guys for over a month. Then I sent a follow up email beginning of this month. I am still waiting on the resolution. What is the issue you may ask? When I try to connect my store (magento 1), it gives an 301 redirects. They told me it has something to do with my server side. Hosting company saying they don't see anything wrong with my site or the server.
They do not provide any phone service. So, all these communication is going on via email. Wanna hear the response time? First email sent on May 6th, didn't hear anything back from them until 2 days later. Sometimes I am going 2/3 without any response.
Cons
- No Phone Support
- Email support takes 2/3 days to a week, sometimes no response
- Basically no support
- Company size: 51–200 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
We've been using TaxJar for almost 2 years and couldn't be happier with the outstanding value
Reviewed on 2017/12/05
Pros
extremely easy to implement, use and service levels are outstanding. The product is extremely accurate - love the the automated state filings which saves tremendous time critical for a small organization.
- Industry: Internet
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice for State Taxes
Reviewed on 2018/12/12
I like all of it, got the 30 day free trial. It's great to use Taxjar if you're selling online,...
I like all of it, got the 30 day free trial. It's great to use Taxjar if you're selling online, makes managing state sales taxes for shipments easy. State sales tax is a huge pain for most businesses just because taxes are so different across states, but Taxjar makes it simple.
Pros
It integrates with Walmart, Amazon, Shopify, and most other major online sellers, makes taxes for selling multichannel very easy. The integration is fast and sends data automatically.
Cons
They could always add more channels, but Taxjar has the big channels covered.
TaxJar FAQs
Below are some frequently asked questions for TaxJar.Q. What type of pricing plans does TaxJar offer?
TaxJar offers the following pricing plans:
- Starting from: US$19.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
https://www.taxjar.com/pricing/
Q. Who are the typical users of TaxJar?
TaxJar has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TaxJar support?
TaxJar supports the following languages:
English
Q. Does TaxJar support mobile devices?
TaxJar supports the following devices:
Q. What other apps does TaxJar integrate with?
TaxJar integrates with the following applications:
Acumatica Cloud ERP, Adobe Commerce, BigCommerce, Ebay Magento Integration, Ecwid, NetSuite, PayPal, QuickBooks Online, Salesforce Platform, Shopify, Squarespace, Stripe, WooCommerce
Q. What level of support does TaxJar offer?
TaxJar offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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