---
description: Learn how Workshop Software can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Workshop Software Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Car Repair Software](/directory/202/auto-repair/software) > [Workshop Software](/software/112033/workshop-software-online)

# Workshop Software

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> Workshop Software is an auto shop management software that automates service reminders, bookings, and digital inspections to enhance customer experience and drive repeat business.
> 
> Verdict: Rated **4.0/5** by 77 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Workshop Software

 Manage jobs, invoices, and quotes with the booking tool.&#10;&#10; Communicate with customers through automatic SMS or email reminders.&#10;&#10; Integrate with third party platforms such as Xero, QuickBooks  and more.&#10;&#10; Mobile apps are available for on-the-go data access and input.&#10;&#10; Invoice customers, process payments, and manage finances within Workshop Software.&#10;&#10; Online bookings to keep your customers coming back to your workshop.&#10;&#10; Customer portal for your clients to access all their data in one place, saving you hours of work each month.&#10;&#10; Powerful Inspections that win you more work &#10;&#10; Put the power into your own hands with the mobile phone app that allows you to manage photos, time clocking, update invoices, vehicle details and history plus much more. &#10;&#10; Free Mobile phone app. All mobile phone app users are free.&#10;&#10; Video support to keep your customer connected. Super simple way to take videos and send them to your customer to ensure confidence in your workshop, plus get upsells from your clients. &#10;&#10; Easily manage your customers including a full communication center, vehicle history, follow-ups, and more.&#10;&#10; Supplier management including stock ordering and receiving.&#10;&#10; It offers product management features to ensure users have the right part at the right time at the right price.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 77 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Workshop Software
- **Location**: Warriewood, Australia
- **Founded**: 1984

## Commercial Context

- **Starting Price**: A$119,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Silver - $99/month on yearly basis and $119/month on monthly basis&#10;Gold -$119/month on yearly basis and $149/month on monthly basis&#10;Platinum -$199/month on yearly basis and $249/month on monthly basis
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Canada, Fiji, India, New Zealand, Samoa, Singapore, South Africa, Tonga, United Arab Emirates, United Kingdom, United States

## Features

- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Communication Management
- Customer Database
- Customer History
- Data Import/Export
- Employee Scheduling
- Estimating
- Inspection Management
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling

## Integrations (12 total)

- MYOB Business
- Mailchimp
- NAPA TRACS
- PartsTech
- Podium
- ProDemand
- QuickBooks Online
- QuickBooks Online Advanced
- RELAY
- Sage One
- TireConnect
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Car Repair Software](https://www.getapp.za.com/directory/202/auto-repair/software)

## Alternatives

1. [ARI](https://www.getapp.za.com/software/131559/ari) — 4.6/5 (600 reviews)
2. [AutoLeap](https://www.getapp.za.com/software/2039015/autoleap) — 4.8/5 (742 reviews)
3. [AutoRepair Cloud](https://www.getapp.za.com/software/124971/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.getapp.za.com/software/2057637/napa-tracs) — 4.2/5 (258 reviews)
5. [Shopmonkey](https://www.getapp.za.com/software/121019/shopmonkey) — 4.6/5 (263 reviews)

## Reviews

### "A great support for our business" — 4.0/5

> **Francine** | *01 April 2022* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: We like that the service history on each product is kept for the customer, contractors are able to log in and check what units need servicing and recall invoices they may have misplaced. The recall system is invaluable in maintaining work during the quiet seasons.
> 
> **Cons**: The stock does not sync with Xero or our online webpage&#10;(hard when using Xero first). Credits have to be manually added against invoices in Xero after allocating in W/S.
> 
> Good, customer support is always on hand to help when we find a glitch and to work with us when we learn new systems and additions.

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### "Easy to use, dynamic and supportive" — 5.0/5

> **Alexander** | *15 January 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Workshop software is a great one stop auto shop solution. The program is dynamic and always evolving to make workshop application easier and the daily operations  smoother. We tried four systems for one month and 2 years ago choose workshop software. Whilst we don't utilize all features the systems we do are reliable and work faultlessly. &#13;&#10;&#13;&#10;Evolving - new features and benefits always getting implemented. Workshop software have improved all areas we have ever had concern with, within one phone call. &#13;&#10;Support - the support team are excellent and efficient&#13;&#10;Value - the annual fee is minuscule in comparison with other POS systems and the service and product are outstanding. &#13;&#10;&#13;&#10;I am a very happy workshop software user and would recommend to any mechanical workshop
> 
> **Cons**: From time to time the system can run very slowly, namely Friday afternoon between 5 - 6pm when we are at our busiest. It is from workshop software end as all other systems we use run at normal speed.&#10;&#10;Otherwise no fault in system.

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### "It has the bones of a great program, but very slow at bringing in simple features that would benefit" — 2.0/5

> **Annita** | *16 January 2018* | Transportation/Trucking/Railroad | Recommendation rating: 4.0/10
> 
> **Pros**: The program has the potential to be a great cost effective program for small businesses. The vehicle tracking is good, and the recent introduction of email log is good too.
> 
> **Cons**: There are some features that if added would make Workshop Software a great grogram for small businesses. It still is a bit clunky for a program that has been around for a while. The ability to customise Invoices and to edit processed invoices would make life so much easier for our business. Also if the App was abled to be used for booking parts in and out instead of only timesheets, would make business a lot more steamline and stop profit slipping throught the cracks. Also if it had the ability to update prices of parts from recent purchases would be good too.

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### "Very good program, love the constant updates that are relevant to what the customers want." — 4.0/5

> **Raniera** | *17 January 2018* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: 1/ very relevant updates&#13;&#10;2/ easy to use &#13;&#10;3/ friendly help staff&#13;&#10;4/ company listens to the customers wants and updates as needed.&#13;&#10;5/ price doesnt change&#13;&#10;-can access info anywhere in world(i wish reporting was better with that though)
> 
> **Cons**: 1/ reporting features are not good enough(needs to be specific)&#13;&#10;2/ inspections should be printed on to one sheet, not multiple sheets.&#13;&#10;3/ workshop software servers seem to slow down everyday around 3-5pm&#13;&#10;4/ have to constantly clear chrome history when program has problems&#13;&#10;5/ cant search for specific customer/ report info.&#13;&#10;6/ if internet goes down, no way to use system from desktop&#13;&#10;7/ cant customize jobsheets and invoices to suit our own systems, so they almost cant be used efficiently in our workshop. &#13;&#10;8/ needs more integrations for nz based parts suppliers.(BNT, PARTMASTER) (repco not a trade orientated store in nz).

-----

### "Time-saving and flexible" — 4.0/5

> **Lia** | *13 May 2019* | Sporting Goods | Recommendation rating: 8.0/10
> 
> **Pros**: So much easier to use than our old system\! The main search function is helpful, and it's great to be able to record multiple vehicles (or, in our case, bicycles) under individual customers. Being able to email invoices and job notes directly to customers is a huge bonus, too. There have also been several updates and upgrades since we first started using the program, which have been great; WS seem to be consistently striving to improve the platform.
> 
> **Cons**: We have had some set-up difficulties (our issues with Xero still aren't resolved), and some of our support tickets have taken a while to be solved. (Others have been quickly attended to, though; it's usually related to the complexity of each issue.) &#10;&#10;The online manual is also a bit limited; for example, it will tell you how to access a report but not how to fully interpret it. That being said, the support staff have always been friendly to deal with, and seem to be doing their best to help us. &#10;&#10;On the wish-list front, it would be great to be able to export reports such as follow-ups to Excel as you can't do much with a PDF, and we also need a way to print out barcode labels for our retail shopfront. Hopefully these improvements will be rolled out at some point\! We remain optimistic.
> 
> Although we are only five months into our subscription, Workshop Software has already saved us a lot of time when it comes to stock entry and customer management. We haven't yet utilised the full extent of program, but are looking forward to finding even more benefits. It's also encouraging to deal with a company which actually listens and takes feedback on board; it's definitely appreciated.

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## Links

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| en | <https://www.getapp.com/retail-consumer-services-software/a/workshop-software-online/> |
| en-AE | <https://www.getapp.ae/software/112033/workshop-software-online> |
| en-AU | <https://www.getapp.com.au/software/112033/workshop-software-online> |
| en-CA | <https://www.getapp.ca/software/112033/workshop-software-online> |
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| en-ZA | <https://www.getapp.za.com/software/112033/workshop-software-online> |
| es | <https://www.getapp.es/software/112033/workshop-software-online> |
| es-CL | <https://www.getapp.cl/software/112033/workshop-software-online> |
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| pt | <https://www.getapp.com.br/software/112033/workshop-software-online> |
| pt-PT | <https://www.getapp.pt/software/112033/workshop-software-online> |

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