Team App

Team App

FREE App for sports teams, clubs, leagues & associations

4.7/5 (67 reviews)

Team App Overview

Team App is the #1 FREE sports communication platform globally which is used in more than 150 countries. Team App allows clubs, teams, associations, schools, businesses and social groups to improve communication by creating their own smartphone app. Design your app, choose from a huge range of features and you will have a fully functional Team App created in less than 10 minutes.

Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Mexico

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Team App Reviews

Overall rating
4.7/5
100% positive reviews
45
Excellent
22
Very good
0
Average
0
Poor
0
Terrible
Brenton W.

Web and App syncing makes Team App a great choice for time poor clubs.

Used Daily for 2+ years
Reviewed on 2018/11/17
Review Source: Capterra

Team app has simplified the job of communicating and interacting with our players (senior and junior + parents) our members and supporters. It's assisted at least in part, in promoting our brand beyond the club into the community with benefits in sponsorship attraction and media interest.
Any small club administrator should seriously consider this product, even just the basics are a benefit.

Pros

As a volunteer run organisation, our Australian Rules Football Club (The Unley Football Club) has similar challenges as other such enterprises when it come to available human resource. There is no IT department, no PR guy and no advertising division to promote our brand and communicate with members.
As the sole "Communications Officer" I lead a team on one - me.
Prior to team app, I had to maintain a website, and, in trying to keep up to date with mobile technology, developed a smartphone app using another platform. Due to design limitations there was limited uptake, so after trialing for one season the app was ditched.
But almost on cue, Team App appeared on the market. And at once the benefits were obvious.
- The web platform and admin interface were easy to set up.
- Content on the web platform automatically sync's with the app.
- Push notifications allow events and news to be communicated in real time or scheduled.
- Customization of content available via the app
- Personalized design options
- Purchase of the ad banners to promote own sponsors.
The latter one is a fabulous way to take control of the app's advertising banners. The fee is very reasonable, and we promote the option as a way to encourage higher level sponsorship, our larger contributors getting the additional coverage.
The website also allows for "Custom Pages" which can allow for the creation of additional content as you'd find in any website.
It's simplified the communications role enormously.

Cons

Whilst the App is overall a boon, the app interface has space for 12 active buttons to access the information relevant to what you want. Some of these are automatically linked to web content such as news and events, and some to external links etc. Content that you want to make accessible to website visitors needs to be reflected in an active button on the app, other than the custom pages.
It simply means if you want to have certain content accessible via the website, you tie up a button you might otherwise have used for one of the other exciting features (such as the gallery, the chat rooms etc).
In essence, the degree of customization available is good, but not extensive, which requires a little bit prioritization of what you want available.
There are some fantastic features available which would be great to activate, but the button limit gets in the way. Additionally, some of the optional features would be a bit time consuming to fully capitalize on, eg, player profiles can't be added to or edited by the players themselves.
Despite these issues, the app is a great tool, and the support available can help you get over most issues satisfactorily.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Cameron W.

Perspective of an administrator review

Used Daily for 6-12 months
Reviewed on 2019/06/05
Review Source: Capterra

Overall, this app has been a major asset for our league and we are very glad we began to use it for this season. It makes a lot of administration requirements really easy to achieve. We look forward to usng the app for many years to come.

Pros

- encapsulates every platform in one: newsletters, social media, websites, uniform stores, calendars etc.
- really user friendly
- simple to use all features
- can tailor it for what your own specific organisation needs

Cons

- exporting uniform payments: i think the excel spreadsheet that is exported from stores can be simplified. In the spreadsheet it shows each individual item purchased as one row each, i believe it would make it a lot easier if it had one row per person and in an individual cell have each item they purchased.
- attendance feature of an event: we have 9 coaches who are restricted admin, and at the end of training each coach gets kids to come and tick off their name. However, Team App only saves the attended umpires as the ones who were ticked off by the LAST coach to click save. Furthermore the the 8 coach's lists of names they ticked off are scratched and it appears that those umpires did not attend the event.
- news items style: it would be great if you had a feature when doing news posts, or events in the description of events etc that you can be able to: bold, italics and underline the text you are writing to emphasize certain points. Also if you could put hyperlinks into the texts too.
- chat room: when scrolling up to load older comments it scrolls back to the most recent messages.
- member contact: when opening up the member profile and clicking their mobile number there is no option to copy their number (to text) it only lets you call directly

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Eric B.

I've used team app as a coach and parent for over 5 years. I loved the app the first time I used it

Used Daily for 2+ years
Reviewed on 2018/01/27
Review Source: Capterra

I kept my players and coaches up to date on schedules, changes, and general communications. It made team coordination easy for me. It was useful for parents to have rosters and player info in the app and not have to print out and distribute information. It was fun for the players to have their own "Team App" including their bios, team photos, etc. We made up a team name and logo which reinforced brought players together as a team.

Pros

First, the product is VERY easy to set up. You can start with a very basic team app and grow it as need and time permits. The best parts is users love it, from players, to parents, to coaches. User adoption is king. Finally, you can customize it to the point it looks like a very professional app that is tailored to your needs.

Cons

No kidding, I can't think of anything I don't like about the software. I could complain about the ad model, but the app is free, and for the richness of features an can put up with the ads. Further more, if I want to pay up I can turn them off or use them as a fundraising source. Usually customer service is an issue with these types of "free" apps, but the TeamApp folks are awesome,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kristy G.

Game changer for clubs!

Used Daily for 1+ year
Reviewed on 2018/10/02
Review Source: Capterra

Overall it's been a huge relief for our club to have Team App. Previously we had players feeling like they missed certain communications around functions etc, where now they know where all information is found, and recieve notifications and reminders about everything.
The ability to sell things in the same place has been great, and hopefully will still improve over time.
Thanks to customer rep. from Team App for always being a huge help also!
Cheers

Pros

The 2 things we like best are the ability to get a message ourout to entire club quickly and with ease, without it becoming just another email message, and secondly, the ability to apply players fees and merchandise costs direct to them and have reminders sent without the usual legwork. Has saved so much time and stress!

Cons

Inability to add stock levels to merchandise or break into sizing with stock levels. I love the store in general but it's very basic at this point.

Response from Team App

Thanks for the feedback Kristy!

We will be adding the ability to add stock levels to the 'Store' very soon and the option for you to set up automatic monthly membership payments in addition to annual for users.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Thai N.

Good, but improvements to usability required!

Used Daily for 1-5 months
Reviewed on 2018/05/18
Review Source: GetApp

Pros

Lots of features like putting members into separate groups and communicating with them separately or together. Shop and Payment processing, file sharing, links to external websites, scores, etc.

Cons

1. Club admin can manually enter player details into membership database (for attendance at training, etc) and assign parents/guardians, BUT then their parents can't edit/update the details! This is an unacceptable "bug" because it's logical that parents should be able to edit/update their own children's details.
2. The team selection feature is via a manual text entry box whereby you type players' names in and separate each by moving to another line? What? Why can't the team members be selected from the membership database where that player already exists?
3. App admins and access permissions - need to provide access to coaches and other admins better. At the moment, players need to be grouped eg: Under 10s, Under 11s, etc and for coaches to have access to a team list (for communication purposes or for taking attendance) they have to be a member of THAT group AND THEN granted "Restricted Admin" privileges to that group? WHAT??? WHY?? This seems like a band aid solution that results in the coach/manager being a part of the attendance list when they shouldn't need to be.

Response from Team App

Hi Thai, thanks for the feedback, we appreciate it as it helps to improve our features.

Would be great to discuss these over the phone with you.

If you can send us an email at [email protected] we can organise a time for one of our specialists to call and assist with this feedback.

Regards

Team App

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

6.0/10

Team App Pricing

Starting from
N/A
Pricing options
Free Trial
Free
Subscription
Value for money

Team App is a free solution.

Team App Features

  • Automatic Notifications
  • CRM Integration
  • Chat
  • Communication Management
  • Instant Messaging
  • Reporting & Statistics

  • API
  • Activity Dashboard
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Conferencing
  • Live / Video Conferencing
  • Monitoring
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Team App

Key features of Team App

  • Activity registration
  • Applications management
  • Appointment scheduling
  • Automatic reminders
  • Barcode scanning
  • CRM integration
  • Capacity management
  • Chat
  • Class management
  • Client portal
  • Communication management
  • Concessions management
  • Document distribution
  • Electronic payments
  • Event scheduling
  • Event ticketing
  • Facility management
  • Form builder
  • Fundraising management
  • League / team management
  • Member database
  • Member directory
  • Membership management
  • Multi-channel marketing
  • Newsletter management
  • Online booking integration
  • Online registration
  • Online store
  • Real time data
  • Software development kit
  • Voting
  • Wait list management

Benefits

  • When creating an app a custom website is also created which synchronizes and updates alongside the app.

  • Push notifications can be triggered within the mobile app to alert members to news, updates, scores, and more.

  • The app can be linked to existing club websites and social media pages for streamlined management.

  • Apps are Android and iOS optimized for any mobile device or tablet.

  • Users can choose from a range of features for their app including photos, chat, live scores, fixtures, member directory, team store, ticketing, document sharing, and more.

  • Team App FAQs

    Below are some frequently asked questions for Team App.

    Q. What type of pricing plans does Team App offer?

    Team App offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Team App is a free solution.

    Q. What are the main features of Team App?

    Team App offers the following features:

    • Activity registration
    • Applications management
    • Appointment scheduling
    • Automatic reminders
    • Barcode scanning
    • CRM integration
    • Capacity management
    • Chat
    • Class management
    • Client portal
    • Communication management
    • Concessions management
    • Document distribution
    • Electronic payments
    • Event scheduling
    • Event ticketing
    • Facility management
    • Form builder
    • Fundraising management
    • League / team management
    • Member database
    • Member directory
    • Membership management
    • Multi-channel marketing
    • Newsletter management
    • Online booking integration
    • Online registration
    • Online store
    • Real time data
    • Software development kit
    • Voting
    • Wait list management

    Q. Who are the typical users of Team App?

    Team App has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Team App support?

    Team App supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Team App offer?

    Team App has the following pricing plans:

    Free, Subscription

    Q. Does Team App support mobile devices?

    Team App supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Team App integrate with?

    Team App integrates with the following applications:

    Stripe

    Q. What level of support does Team App offer?

    Team App offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials