InPhase

InPhase

Business performance management

5/5 (7 reviews)

InPhase Overview

InPhase is a cloud-based business management software suite which combines performance management, business intelligence, and analytics. The solution is suitable for use in any sector or industry, and also offers pre-configured applications for oil & gas, housing, finance, and the charitable and public sectors.

InPhase’s business management tools allow users to align all activity with team, departmental, and business priorities. Business planning, risk and governance, supplier management, quality assurance (QA), and appraisals enable enterprise performance management. Email notifications automatically alert users to high priority issues, and collaborative discussion forums facilitate real-time communication between managers and teams. Business plans and data can be analyzed with the business intelligence features, which include dashboards, predictive analytics, and bubble up reporting.

InPhase offers a range of reporting options, allowing users to storyboard information in holistic web portals to engage with non-technical users, personalize home pages for individuals, teams, or departments, and generate infographics. Drag-and-drop tools enable the creation of operational reports, board reports, statements, template letters, and other regular reports, which can be populated with data based on database searches and filters. Users can also produce management presentations which dynamically update in real-time, and run ad hoc queries to identify red measures, underperforming projects, unmanaged risks, and more. Open data portals allow insights to be shared with the public, with built-in portal templates and styles.

Pricing

Starting from
$15/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English

InPhase Reviews

Overall rating
5/5
100% positive reviews
7
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Alex S.

Modern user friendly Performance Management System

Used Weekly for 2+ years
Reviewed on 2018/01/08
Review Source: Capterra

Pros

- Essentially manages performance, not just monitoring, with clear lines of responsibility and ownership.
- Focuses departments on what needs to get done, eliminating unnecessary work through the use of objectives, policies and performance metrics.
- Shifts focus from performance as a yearly event to an on-going process.
- Contributes looking at the goals and KPIs that will make a real difference.
- Provides management an easy to absorb view of the elements that impact performance.
- Improves links between internal initiatives and promotes cross-functional working.
- Flexibility to customise the system look/feel to suit our needs and corporate branding protocols.
- Eas of organization integrations with other data capturing system, which suits either complex or simple combinations.

Our core purpose using InPhase is to ensure our services are carrying out their duties which they are employed to do in an effective and satisfactory manner, which is contributing to the overall business objectives. Using InPhase for performance reporting and action planning which with employees across the council, saving us time and money. We have also been able to embed all our performance measures, Service Plans, Audit and Risk actions to capture service delivery requests the `once and use numerous times; reducing duplication and officer time. InPhase support team always has time for the customer. InPhase has proved to be a superb value for money performance management solution.

Cons

Response from InPhase

Amazing thank you for the review Alex!

Rating breakdown

Value for Money
Ease of Use
Customer Support

User-friendly, customisable and visual performance management software

Used Daily for 1+ year
Reviewed on 2019/02/08
Review Source: Capterra

InPhase BMS has significantly improved our ability to collect, display, analyse and use the data within our organisation. The performance management culture within the organisation is enhanced, as its user-friendly but dynamic nature makes talking about and understanding performance far more engaging and relevant.

Pros

- Excellent training and set-up support

- Software is entirely customisable so that it can reflect the branding of the organisation yet provide different reports for different internal customers

- Easy to build new reports and maintain the system, eliminating duplication and focusing team resource

- Has facilitated much more meaningful, dynamic and focused conversations about performance at every level in the organisation

Cons

- The possibilities are almost endless, so requests for more reports, more visuals are endless!

- It was a big task to get the system from a standing start due to the complex nature of the organisation. It was not difficult and the system can accommodate our needs - but it is time consuming and requires a plan before getting started.

Response from InPhase

Thank you for a fabulous review! We're thrilled you love the product as much as we do!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Craig N.

Quite simply brilliant

Used Weekly for 2+ years
Reviewed on 2018/01/08
Review Source: Capterra

Simply put, our information and performance culture improved dramatically.

Pros

One location, one product, one truth.

The software allows you collect, capture, cleanse and standardise a wide range of information and data from different sources. The software then provides you the tools to present your findings/performance in a clear and concise format that suits you. These results can also be interrogated by the user.

The ability to produce live reports: once a report has been built, you can rely on the report to update itself until you choose to stop it.

The product is forever being enhanced features and abilities you didn't even know you needed it, but now can't live without.

The Inphase team and family: The team could not be more helpful. The other users of the product seem to always be willing to pass on their knowledge, experience and solutions.

Cons

As with all new software, this product can be quite daunting when you first learn/use it.

The possibilities appear to be endless, especially to those not having to administer the product. The more you produce, the more you will be asked to produce.

Response from InPhase

Incredible review Craig! Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tobin S.

Very well supported software that does everything we need from a performance reporting package

Used Daily for 1+ year
Reviewed on 2018/01/05
Review Source: Capterra

Performance monitoring presented in a variety of ways.

Pros

Cost of the system is reasonable compared to other systems we have used. The options to create your own style of dashboard and other reports is great. The external portal that we are about to launch is an excellent way for us to get key performance measures into the public domain. Upgrades have been adding some features that have raised interesting possibilities within our organisation.

Cons

Cost of additional individual licences is higher than most other systems we have used. However, I understand a site licence can be purchased if you want to widen the use. We have found that at least one 'expert user' is required in order to use the system effectively.

Response from InPhase

Thank you for your review Tobin!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Emma C.

Review of InPhase tool

Used Daily for 1-5 months
Reviewed on 2019/04/25
Review Source: Capterra

We are using the Inphase tool as a governance framework to provide assurance on a number of different areas:
- CQC self assessments and peer and leadership reviews
- Compliance against NICE guidance
- Procedural document tracking
- Inspections - team leader checklist, hand hygiene and meds management
- Health and care audit tracker and assurance level
The tool has offered us more than we had initially hoped and the scope keeps growing. The benefits of the tool is that it is open and transparent for al staff to view compliance. This allows for easy identification of areas that require improvement that may otherwise be missed.

Pros

The ability to build in a number of different modules that can support with assurance around governance for our organisation

Cons

Parts of the system are a little confusing e.g. actions, view dates that seem to change depending on the area of the software you are using

Response from InPhase

Hi Emma, Thanks for your amazing review!

From what we can see, we believe your page date issue could be down to your page settings that can either take a last saved date or view date. Feel free to reach out to the team and we'll be more than happy to show you how to fix this!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

InPhase Pricing

Starting from
$15/month
Pricing options
Free Trial
Subscription
Value for money

£10 or $15 per user, per month.

InPhase Features

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Compliance Management
  • Customizable Reporting
  • Document Storage
  • Reporting & Statistics

  • API
  • Audit Trail
  • Auditing
  • Custom Fields
  • Data Import/Export
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for InPhase

Key features of InPhase

  • Action capture & tracking
  • Appraisals
  • Business intelligence
  • Business planning
  • Charts & infographics
  • Compliance management
  • Customizable reporting
  • Data discovery
  • Data visualization
  • Deadline tracking
  • Document sharing
  • Drag-and-drop modelling
  • Email notifications
  • Exception reporting
  • Goal setting & reviewing
  • KPI governance
  • Microsoft Office integration
  • Multi-tier exception alerting
  • Open data portal
  • Performance management
  • Personalized dashboard
  • Predictive risk
  • Quality assurance (QA)
  • Real-time analytics
  • Real-time critical alerts
  • Real-time messaging
  • Report distribution
  • Simulations & analytics
  • Statistical Process Control
  • Supplier management
  • Task management
  • ‘What if’ scenarios

Benefits

  • Documents can be shared between users, teams can discuss issues or goals in real-time through collaborative forums, and email notifications automatically alert users to high priority issues affecting them or their team, allowing users to make corrective decisions immediately.

  • The drag-and-drop interface allows users to connect data and build reports without having to write a single line of code.

  • Homepages can be personalized for each individual, team, or department, ensuring that relevant high-priority information is delivered instantly to users.

  • Drag-and-drop tools and flexible formatting allow users to generate a range of regular report layouts, which can be populated with data at any time with database searches and filters, and users can also run ad hoc queries, create management presentations and infographics, and share publicly through open data portals.

  • The drag-and-drop simulation tools allow users to prototype and assess new structures for processes, teams, or the entire business, with the ability to view performance impacts of re-modelling in real-time.

  • InPhase FAQs

    Below are some frequently asked questions for InPhase.

    Q. What type of pricing plans does InPhase offer?

    InPhase offers the following pricing plans:

    Starting from: $15/month

    Pricing model: Subscription

    Free Trial: Available

    £10 or $15 per user, per month.

    Q. What are the main features of InPhase?

    InPhase offers the following features:

    • Action capture & tracking
    • Appraisals
    • Business intelligence
    • Business planning
    • Charts & infographics
    • Compliance management
    • Customizable reporting
    • Data discovery
    • Data visualization
    • Deadline tracking
    • Document sharing
    • Drag-and-drop modelling
    • Email notifications
    • Exception reporting
    • Goal setting & reviewing
    • KPI governance
    • Microsoft Office integration
    • Multi-tier exception alerting
    • Open data portal
    • Performance management
    • Personalized dashboard
    • Predictive risk
    • Quality assurance (QA)
    • Real-time analytics
    • Real-time critical alerts
    • Real-time messaging
    • Report distribution
    • Simulations & analytics
    • Statistical Process Control
    • Supplier management
    • Task management
    • ‘What if’ scenarios

    Q. Who are the typical users of InPhase?

    InPhase has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does InPhase support?

    InPhase supports the following languages:

    English

    Q. What type of pricing plans does InPhase offer?

    InPhase has the following pricing plans:

    Subscription

    Q. Does InPhase support mobile devices?

    We do not have any information about what devices InPhase supports

    Q. What other apps does InPhase integrate with?

    InPhase integrates with the following applications:

    ReminderCall.com

    Q. What level of support does InPhase offer?

    InPhase offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials