About SimpleTix

SimpleTix is an online ticketing system for performing arts, concerts, festivals, visitor attractions, conferences and tradeshows, sporting events, and more. The platform allows event organizers and venues to sell tickets online through their own website or a dedicated event page. The embeddable widget can be integrated into any website, and lets customers purchase tickets without having to navigate away from the site. Users can create custom seating charts for different venues to allow customers to select their own seats, and freeze or reserve seats as necessary. Various discounted tickets can be offered to different groups, such as students and senior citizens.

The SimpleTix mobile app allows users to retrieve guest information, manage check-ins, and track attendance on the day from their mobile device. Tickets can be scanned using device cameras, and sales can be made on the door with payment processing through Square. SimpleTix also integrates with a range of third-party applications, including MailChimp, ActiveCampaign, Stripe, PayPal, Salesforce, Zapier, and more.

Key benefits of SimpleTix

  • Interactive seating charts can be created, allowing customers to reserve their own seats, with real-time availability updates to ensure that individual seats cannot be double-booked.

  • For tradeshows and conferences, vendors and exhibitors can view and select assigned floor space at any time, check pricing, confirm availability, and make payments online.

  • Tickets can be scanned using SimpleTix’s native mobile apps and a smartphone camera, ensuring that tickets are only used once and enabling real-time attendance tracking.

  • Event tickets can be sold through a custom event page, or a booking widget which can be embedded in existing websites, allowing customers to purchase tickets without navigating away.

  • SimpleTix integrates with a range of third party systems, including PayPal, Square, and Stripe for payment processing, MailChimp and ActiveCampaign for marketing, Salesforce CRM, and more.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Images

    Users can create custom seating charts for their venues and events
    Vendors for trade shows and conferences can be managed
    Users can sell tickets to events through their website or custom event pages
    Discounted tickets can be offered for different groups, such as seniors
    Payments for tickets can be processed online
    View 6 more
    SimpleTix video
    SimpleTix screenshot: Users can create custom seating charts for their venues and events SimpleTix screenshot: Vendors for trade shows and conferences can be managed SimpleTix screenshot: Users can sell tickets to events through their website or custom event pages SimpleTix screenshot: Discounted tickets can be offered for different groups, such as seniors SimpleTix screenshot: Payments for tickets can be processed online

    Features

    Total features of SimpleTix: 58

    • Attendee Management
    • Attendee Tracking
    • Badge Management
    • Barcode / Ticket Scanning
    • Barcode Printing
    • Barcode Recognition
    • Barcoding/RFID
    • Charting
    • Class Registration
    • Conferences/Conventions
    • Confirmation/Reminders
    • Customer Data Management
    • Customizable Branding
    • Discount Management
    • Email Marketing
    • Employee Management
    • Event Calendar
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • Exhibit/Vendor Management
    • Gamification
    • Group Registration
    • Kiosk Ticketing
    • Marketing Automation
    • Mobile Ticketing
    • Online Payments
    • Online Registration
    • Online Ticketing
    • Onsite Registration
    • Onsite Ticketing
    • PCI Compliance
    • Payment Processing
    • Point of Sale (POS)
    • Price / Margin Management
    • Print-at-Home
    • Promotions Management
    • Real-time Updates
    • Refund Management
    • Registration Management
    • Reporting/Analytics
    • Room Block Management
    • Search/Filter
    • Season Tickets
    • Seating Map
    • Self Check-in/Check-out
    • Social Media Integration
    • Social Promotion
    • Support Ticket Management
    • Surveys & Feedback
    • Third Party Integrations
    • Ticket Reservations
    • Ticketing
    • User Management
    • Wait List Management
    • Website Integration
    • Website Management
    • Widgets

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    Reviews

    Overall rating

    4,7 /5
    (57)
    Value for Money
    4,9/5
    Features
    4,4/5
    Ease of Use
    4,4/5
    Customer Support
    4,8/5

    Already have SimpleTix?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 57
    Gwyn N.
    Overall rating
    • Industry: Hospitality
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fabulous Ticketing Software

    Reviewed on 2019/01/29

    Pros

    SimpleTix handles every aspect of ticketing for our classes - from initial sales and roster creation to allergy alerts and easy communication with our guests. And much of it is automated - leaving time for us to focus on other things.

    Cons

    The only thing that would make our experience any better would be how our guests redeem gift cards. That we still need to do manually.

    Response from SimpleTix

    Thanks for your review Gwyn. All your cooking classes look really amazing. Thanks for being a SimpleTix customer the past 2 years.

    Buster A.
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We're an annual community event that happens once-a-year, this is our first time using...

    Reviewed on 2018/01/08

    Organizing attendees for a five-day festival and contest, so we want to track who is interested in...

    Organizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.

    Pros

    Everything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.

    Cons

    I don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

    Response from SimpleTix

    Thanks for your review Adam!

    Karla B.
    Overall rating
    • Industry: Museums & Institutions
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Does not work for events that have multiple event times and locations

    Reviewed on 2019/01/18

    I was skeptical about it working for our festival, but the support team assured me it would and...

    I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test runs after finishing I realized people could not purchase admission and a banquet ticket and a bus trip ticket without checking out 3 times...once for each ticket.

    This seems so basic, yet is not possible. I wouldn't have been upset if they had told me at the start it wouldn't meet my needs, but I was told it would by 2 people. Then when it was apparent it wouldn't work it took over 2 business days for them to let me know.

    Currently, I have some registrations in Simpletix that I will have to manually put into a new registration system once I figure out what that will be, and we have customers upset they can't register.

    Do not use this system for festivals or other events that have separate events within them with different dated or times.

    Pros

    Many options
    You can add your own graphics
    Option to scan pre-purchased tickets at the door

    Cons

    -It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet.
    -2 different support staff told me it would work, and in the end, it did not

    Response from SimpleTix

    We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.

    Meryl S.
    Overall rating
    • Industry: Education Management
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Well, I'm SOLD!

    Reviewed on 2020/08/29

    I have used many other platforms and so far this is my favorite.

    I have used many other platforms and so far this is my favorite.

    Pros

    The ease and flexibility of the software.
    The customer service is very responsive.

    Cons

    I'd like more flexibility in the return receipt email confirmation

    Kate Y.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A quick an easy solution

    Reviewed on 2020/09/30

    So glad we found this program. It integrates very easily with Square which we already use. Setup...

    So glad we found this program. It integrates very easily with Square which we already use. Setup and management are very easy.

    Pros

    This was so easy to set up! The customer support we received from the beginning was incredible. In our demo, not only did they show us around the program but the also helped us set up our first event! And, it is very easy to manage. Grateful to find this solution.

    Cons

    There are some limits to the reporting features that are a little frustrating, but for the cost, we can figure out the work around we need.

    Showing 5 reviews of 57 Read all reviews

    SimpleTix FAQs

    Below are some frequently asked questions for SimpleTix.

    SimpleTix offers the following pricing plans:

    • Starting from: US$0,99/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    No charge for free tickets. Express: $0.99 fee per ticket. Premium: $49/month plus $0.79 fee per ticket.

    We do not have any information about SimpleTix features

    SimpleTix has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    SimpleTix supports the following languages:

    English

    SimpleTix supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    SimpleTix integrates with the following applications:

    ActiveCampaign, Authorize.Net, BluePay, Braintree, Mailchimp, PayPal, Salesforce Sales Cloud, Square for Restaurants, Stripe, Zapier

    SimpleTix offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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