SimpleTix
About SimpleTix
SimpleTix is an online ticketing system for performing arts, concerts, festivals, visitor attractions, conferences and tradeshows, sporting events, and more. The platform allows event organizers and venues to sell tickets online through their own website or a dedicated event page. The embeddable widget can be integrated into any website, and lets customers purchase tickets without having to navigate away from the site. Users can create custom seating charts for different venues to allow customers to select their own seats, and freeze or reserve seats as necessary. Various discounted tickets can be offered to different groups, such as students and senior citizens.
The SimpleTix mobile app allows users to retrieve guest information, manage check-ins, and track attendance on the day from their mobile device. Tickets can be scanned using device cameras, and sales can be made on the door with payment processing through Square. SimpleTix also integrates with a range of third-party applications, including MailChimp, ActiveCampaign, Stripe, PayPal, Salesforce, Zapier, and more.
Key benefits of SimpleTix
Images
Not sure about SimpleTix?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Blackbaud Altru
ClearView CRM
Eventbee
ShowClix
Reviews
Already have SimpleTix?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience, particularly with customer support
Reviewed on 2017/10/13
Our small company can sell tickets to an event with very low fees (much less than what I found from...
Our small company can sell tickets to an event with very low fees (much less than what I found from sites like eventbrite).
Pros
It's relatively easy to use, but more importantly, when I had an issue I received a solution from tech support in an hour. The customer rep was incredibly helpful.
Cons
It may take a little time to figure out some of the bells and whistles, but really the software is pretty easy to use.
Response from SimpleTix
Thanks for your review Christine, we love working with Universities.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product and Even Better Customer Service
Reviewed on 2023/03/04
I really appreciate the almost immediate response I get each time I reach out to the customer...
I really appreciate the almost immediate response I get each time I reach out to the customer service team at Simpletix. They always respond quickly and clearly with the answers I need...even sending a video to walk me through the process step-by-step! They do an amazing job!!! Thanks!
Pros
Easy to use and the customer service is AMAZING! Where other companies are lacking, the responsiveness at Simpletix is bar none!
Cons
The only thing negative I could think of would be that I can't always find what tools I need, but they are there. They've thought of everything!
Alternatives Considered
EventbriteReasons for Switching to SimpleTix
PriceResponse from SimpleTix
Hello Heather, Working with you and your art center has been a pleasure!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service Response is usually fast, but this company has oversold its capability. The...
Reviewed on 2018/02/10
I would not recommend this system; we will be abandoning it at the end of this season, even though...
I would not recommend this system; we will be abandoning it at the end of this season, even though we love the price.
Pros
The cost is very reasonable. The customer service person is usually fast to respond. However, when we point out to him that his server is slow, and the system is slow, he seems to gloss over that problem.
Cons
We have many, many complaints about the speed of the site, customers getting locked out, seats that were abandoned in the shopping carts being held as "unavailable" to future patrons (which means lost revenue). The back-end interface is confusing, and could use a real examination and streamlining. You can't always get to what you need, and I never feel like I know the exact steps to find something.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SimpleTix Review
Reviewed on 2023/03/10
Overall experience with SimpleTix has been very good. I can't wait to use SimpleTix more. We are...
Overall experience with SimpleTix has been very good. I can't wait to use SimpleTix more. We are trusting SimpleTix with our quarter of a million-dollar exhibition we are bringing to our little town.
Pros
What I like most about SimpleTix is the user interface and customer service. [sensitive content hidden] has been there every step of the way. His replies are informative and very quick. It has been a great start to our relationship with SimpleTix.
Cons
If the ticket page had more customization options, it would be fantastic. Possibly adding a bigger hero image or auto video capabilities. Editing for ticket dates/times could use some work.
Reasons for Choosing SimpleTix
Lower fees for our guests. Better user experienceResponse from SimpleTix
Martin, thanks for your business. We really appreciate it.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love SimpleTix
Reviewed on 2023/03/23
Pros
SimpleTix literally is so simple, the truth is in the name
Cons
Sometimes the site is glitchy, and that sometimes effects my workflow.
SimpleTix FAQs
Below are some frequently asked questions for SimpleTix.Q. What type of pricing plans does SimpleTix offer?
SimpleTix offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
No charge for free tickets. Express: $0.99 fee per ticket. Premium: $49/month plus $0.79 fee per ticket.
Q. Who are the typical users of SimpleTix?
SimpleTix has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SimpleTix support?
SimpleTix supports the following languages:
English
Q. Does SimpleTix support mobile devices?
SimpleTix supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SimpleTix integrate with?
SimpleTix integrates with the following applications:
ActiveCampaign, Braintree, Constant Contact, Google Sheets, Mailchimp, Make, PayPal, Salesforce Sales Cloud, Smartwaiver, Square for Restaurants, Stripe, Zapier, Zoom Workplace, authorize.net
Q. What level of support does SimpleTix offer?
SimpleTix offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for SimpleTix.
Event Management Software
