My Clients Plus

4,8 (196)
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Practice management & EHR for mental health providers
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About My Clients Plus

My Clients Plus is a cloud-based practice management and electronic health record (EHR) solution designed for mental health providers and practices. The platform includes tools for managing client records, appointments, electronic billing, teletherapy, and more.

My Clients Plus offers a client portal through integration with Jituzu, which allows clients to complete intake forms, update their contact information, send and receive messages, and schedule appointments. HIPAA-compliant video conferencing allows users to provide teletherapy to clients through the portal. Clients can also pay their session fees online through Jituzu’s credit card processing capabilities. My Clients Plus also includes a therapy note template library containing more than 200 note templates, with SOAP and DAP note formats. Users are able to change the headings and names of templates, and a built-in spell checker ensures that notes are error-free. Notes can be electronically signed and locked when completed, and an unlimited number of addendums can be added to locked notes. Supervisor sign-offs requirements can be defined, and access privileges ensure that only approved users can view or modify notes.

With My Clients Plus, users can manage client billing and invoicing, with support for electronic billing of primary and secondary insurances, automatic electronic remittance advice (ERA), out-of-network client billing, electronic claim status tracking, and credit card payment processing. Insurance authorizations, and client and insurance payments can be tracked, and insurance superbills and client invoices can be generated. Reporting and analytics tools allow users to produce summaries of client financial and session information for different date ranges, track sessions and revenue, and create individual practitioner reports.

Pricing starting from:

US$24,95/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to My Clients Plus

Key benefits of My Clients Plus

  • Uploaded files, electronic intake forms, and insurance cards can be attached directly to client records, and digitized health records enable the direct addition of comments and notes.

  • Client billing can be managed online, with support for electronic billing of primary and secondary insurances, out-of-network client billing, automatic electronic remittance advice (ERA), electronic claim status tracking, and credit card payment processing.

  • More than 200 therapy note templates are built-in, including DAP and SOAP formats, with users able to customize note names and headings, and electronically sign and lock notes when completed.

  • Daily, weekly, and monthly recurring tasks can be assigned to users, and labelled based on their importance, allowing staff to view and manage their personal and work-related to-do lists.

  • Through the client portal, clients can schedule appointments, pay session fees, complete intake forms, send and receive messages, engage in teletherapy through video conferencing, and more.

    • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$24,95/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to My Clients Plus

    Images

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    My Clients Plus video

    Features

    Total features of My Clients Plus: 72

    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Appointment Management
    • Appointment Scheduling
    • Approval Process Control
    • Assessment Management
    • Bill Payment
    • Billing & Invoicing
    • Booking Management
    • Calendar Management
    • Care Plan Management
    • Charting
    • Claims Management
    • Client Portal
    • Code & Charge Entry
    • Commenting/Notes
    • Compliance Tracking
    • Confirmation/Reminders
    • Credit Card Processing
    • Customer Database
    • Document Management
    • Document Storage
    • Document Templates
    • EMR/EHR
    • Electronic Payments
    • Electronic Signature
    • Electronic Submission
    • Faculty/Staff Management
    • For Mental/Behavioral Health Practices
    • Forms Management
    • Goal Setting / Tracking
    • Group Notes
    • HIPAA Compliant
    • Healthcare Compliance
    • Initial Assessments
    • Inpatient/Residential
    • Insurance Management
    • Invoice History
    • Invoice Management
    • Medical Billing
    • Monitoring
    • Multi-Location
    • Multi-Provider Practice
    • No-Show Tracking
    • Patient Intake
    • Patient Management
    • Patient Records Management
    • Patient Scheduling
    • Payment Processing
    • Physician Scheduling
    • Practice Management
    • Progress Notes
    • Progress Reports
    • Progress Tracking
    • Records Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • SOAP notes
    • SSL Security
    • Secure Data Storage
    • Secure Messaging
    • Self Payment
    • Self Service Portal
    • Single Provider Practice
    • Task Management
    • Template Management
    • Treatment Planning
    • Two-Way Audio & Video
    • Video Consultations
    • Wait List Management

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    Reviews

    Overall rating

    4,8 /5
    (196)
    Value for Money
    4,7/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have My Clients Plus?

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    Showing 5 reviews of 196 Read all reviews
    Showing 5 reviews of 196
    Matt C.
    Overall rating
    • Industry: Management Consulting
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Clients Plus is best product on the market.

    Reviewed on 2018/11/05

    My company has been associated with My Clients Plus for the past 11 years and services over 180...

    My company has been associated with My Clients Plus for the past 11 years and services over 180 practices across the nation. During that period of time, we've had the opportunity to change software vendors that offered incentives and benefits that MCP didn't offer at that time. However, we never made a change because of the ability to MCP improve their product in order to improve on what their competitors offered.
    What stands out and is most important about work with MCP is the consistently high level of client service they provide. Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with.
    This aspect of a relationship should not be overlooked because when it comes down to it, the various software vendors all have similar features. When you need someone or something addressed immediately, MCP has always stepped-up and resolved it in a minimal amount of time. I can't say enough about how wonderful it is to work with this company. Give them a shot, you will not be disappointed!

    Pros

    The learning curve, the ease of use and most importantly the service the company provides it's users.

    Cons

    There is nothing I can think of. Any time there has been a concern, MCP does whatever it takes to resolve the issue as quickly as possible.

    Elizabeth S.
    Overall rating
    • Industry: Mental Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Clients Plus is worth a look

    Reviewed on 2021/10/11

    Pros

    If you are a psychiatrist and have been disappointed by EPIC, please look at my clients plus. You can format your own templates and use them easily. The data is stored offsite, so you don't need to worry about fires or floods destroying your computer and on-site backups.

    Cons

    I didn't like that there was not an electronic prescription piece available with mcp. I had to investigate and use a different product.

    Mark A.
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Positive, helpful, thorough.

    Reviewed on 2022/05/27

    Ease of use, quick filing of claims; thorough in tracking data.

    Ease of use, quick filing of claims; thorough in tracking data.

    Pros

    Neat and comprehensive format and functioning.
    A user can 1) get a guide to help, and can pay for assisted-filing until the user can grasp the process.
    Or 2) User can continue to rely on a rep for various function for a fee.

    Cons

    I'm not a techie, and it took a while to get up to speed.
    But screens are not cluttered, and the user can accustom oneself in a relatively short time.

    Tracy F.
    Overall rating
    • Industry: Mental Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Advise on being user friendly

    Reviewed on 2021/10/04

    I do really love the ease of the system. I have used it for the past 6 years. I would just like to...

    I do really love the ease of the system. I have used it for the past 6 years. I would just like to see some changes for it to help us grow as a business. I love the customer support we receive. [SENSITIVE CONTENT] usually helps me and she is the best.

    Pros

    This product is easy to use and the customer support I get from [SENSITIVE CONTENT]
    is amazing. However there are a few features needed to better the portal. I love the ease of use and support.

    Cons

    Some of the Cons of this software are... Invoicing is not so user friendly. I should be able to do a date range and print up all invoices at once with all dates of service showing for date range not just a total. I should not have to go in and manually do all 200 of each providers client invoices. Also no ease of access for applying rebilled payments and updates. It is not easy to update a corrected claim and chop out the previous portion so that the client understands why it was billed out twice. Also when a clients payment is taken through instamed it should show up right in their account on MC+. We have to run the payment on Instamed and then have to apply through MC+.

    Karen J.
    Overall rating
    • Industry: Mental Health Care
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    I'm so glad I found My Clients Plus

    Reviewed on 2022/04/15

    Billing is easy and MCP staff is cooperative and available.

    Billing is easy and MCP staff is cooperative and available.

    Pros

    It's easy to use once you know how to use it! I had lots of help from My Clients Plus staff :)

    Cons

    It was frustrating and cumbersome initially and then [SENSITIVE CONTENT] saved me!
    And I've conquered the learning curve (mostly) Now it's easy to use.

    Showing 5 reviews of 196 Read all reviews

    My Clients Plus FAQs

    Below are some frequently asked questions for My Clients Plus.

    My Clients Plus offers the following pricing plans:

    • Starting from: US$24,95/month
    • Pricing model: Subscription
    • Free Trial: Available

    Standard plan: $24.95/month 15% discounts are available for paying annually.

    My Clients Plus has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    My Clients Plus supports the following languages:

    English

    My Clients Plus supports the following devices:

    We do not have any information about what integrations My Clients Plus has

    My Clients Plus offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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