Membroz
About Membroz
Membroz is a membership management solution which provides a way for resorts and timeshares to manage membership plans with payment terms and usage terms settings. Users can automate member management, manage payments, and hotel booking processes using the simple Membroz web interface.
Key benefits of Membroz
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Reviews
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- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membroz Rocks
Reviewed on 2024/05/09
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Pros
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Cons
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very user friendly
Reviewed on 2023/06/26
Pros
Online booking And membership management
Cons
Better user experience for mobile app and web.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
BEWARE! This company is a complete fraud
Reviewed on 2022/05/24
Pros
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Cons
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Response from Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent customer service
Reviewed on 2023/06/26
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Pros
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Cons
According to my experience, there are no cons.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Software service
Reviewed on 2023/06/26
Pros
the feature and the access is very easy to use
Cons
better design can be but overall no issues
Membroz FAQs
Below are some frequently asked questions for Membroz.Q. What type of pricing plans does Membroz offer?
Membroz offers the following pricing plans:
- Starting from: US$100.00/month
- Pricing model: Subscription
- Free Trial: Available
STANDARD: $100/month ( 5 users / 1000 members) PREMIUM: $180/month ( 10 users / 2000 members) ENTERPRISE: Get Quote ( 100+ users / 10000+ members)
Q. Who are the typical users of Membroz?
Membroz has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Membroz support?
Membroz supports the following languages:
English, Hindi, Spanish
Q. Does Membroz support mobile devices?
Membroz supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Membroz integrate with?
Membroz integrates with the following applications:
Biometric Agreement
Q. What level of support does Membroz offer?
Membroz offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Membroz.
- Gym Management Software
- Membership Management Software
- Community Software
- Data Integration Tools
- Club Management Software
- Timeshare Software
- Fitness Software
- Spa Software
- Salon Software
- Medical Spa Software
- Vacation Rental Software
- Sports League Software
- Association Management Software
- Yoga Studio Software
- Dance Studio Software
- Calendaring Software
