---
description: Learn how Omnisend can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omnisend Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/307/email-marketing/software) > [Omnisend](/software/112199/omnisend)

# Omnisend

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> Omnisend is an email marketing software designed specifically for ecommerce businesses. It combines email, SMS, and web push notifications in a single platform with pre-built automations for cart abandonment, welcome series, and post-purchase campaigns. The platform features advanced segmentation capabilities that update in real time based on customer behavior and integrates with multiple eCommerce tools.
> 
> Verdict: Rated **4.7/5** by 836 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Omnisend

Boost sales with automated email, SMS, and web push campaigns that engage customers at every stage of their journey&#10;Personalize marketing with intuitive segmentation and real-time audience updates, so you always reach the right people with the right message&#10;Save time and reduce manual work using pre-built automations for welcome series, abandoned cart recovery, and post-purchase follow-ups&#10;Integrate with hundreds of ecommerce platforms and tools, centralizing your data for smarter, more effective marketing&#10;Get  round-the-clock customer support and access to educational resources, ensuring you make the most of marketing efforts

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 836 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omnisend
- **Location**: Western Gateway, UK
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$16,00
- **Pricing model**: Usage Based (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Central African Republic, Chile and 88 more

## Features

- 2-Way Messaging
- A/B Testing
- API
- Abandoned Cart Saver
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- CAN-SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling

## Integrations (101 total)

- 29 Next
- 99minds
- Adobe Commerce
- AfterShip
- Alloy
- Appy Pie
- Argoid
- BigCommerce
- CartHook
- ConvertFlow
- Digioh
- EComposer
- Easyship
- Ekoma
- Elink.io

... and 86 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [SMS Marketing Software](https://www.getapp.za.com/directory/1291/sms-marketing/software)
- [Content Marketing Software](https://www.getapp.za.com/directory/607/content-marketing/software)
- [Campaign Management Software](https://www.getapp.za.com/directory/304/campaign-management/software)

## Alternatives

1. [Brevo](https://www.getapp.za.com/software/91466/brevo) — 4.6/5 (3512 reviews)
2. [Mailchimp](https://www.getapp.za.com/software/8268/mailchimp) — 4.5/5 (17676 reviews)
3. [MailerLite](https://www.getapp.za.com/software/10156/mailerlite) — 4.7/5 (2322 reviews)
4. [Constant Contact](https://www.getapp.za.com/software/90578/constant-contact) — 4.3/5 (2943 reviews)
5. [ActiveCampaign](https://www.getapp.za.com/software/2348/activecampaign) — 4.6/5 (2568 reviews)

## Reviews

### "Very good email automation app with helpful support team" — 5.0/5

> **Obinna** | *10 April 2025* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: Variety of forms and email automation options. Good support.
> 
> **Cons**: Communication on price changes could be better as your audience grows
> 
> Very good email automation app with helpful support team. Would recommend

-----

### "Omnisend The Best Email Service" — 5.0/5

> **Luke** | *10 April 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to build emails and automations. Everything is straight forward when it comes to using each of the building blocks. I also really like that we have a rep talk with us every month. Shout out to \[sensitive content hidden\] as well; she needs a raise because she's the goat when it comes to helping with strategy and telling us what's good and bad about our emails, automations, and also the types of lists we use.
> 
> **Cons**: It took a long time for the pre-checked box for subscribing to an email list to come out. That was a little frustrating because that's years of missed opportunity, but you guys eventually added it so that was the only issue we had.
> 
> Easy to use. Switched from Klaviyo because of their horrible pricing change and Omnisend offers unlimited sends. (PLEASE do not ever change this because it makes life so much easier when it comes to planning out emails and not being limited 🙏🙏.)

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### "Great Product with regular updates - just shame about the lack of customer support" — 3.0/5

> **Naz** | *30 November 2022* | Supermarkets | Recommendation rating: 4.0/10
> 
> **Pros**: Easy to use, syncs well with Shopify, new features added all the time.
> 
> **Cons**: Some bugs, very poor level of customer support, chat staff don't even understand basic issues about their own software
> 
> Overall we've stuck to Omnisend mainly because the email marketing software market is very diluted and hard to navigate - many other companies have similar pros and cons, so for us it was about sticking with what we've already been trained on and have gotten used to.

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### "Well rounded solution for Ecommerce Marketing with Shopify" — 5.0/5

> **Wade** | *10 April 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: I like that it has several tools in one.  For example, it does cart recovery, reviews, browse abandonment, back in stock notifications, and more.  It integrates easily with Shopify and the other apps we've had that connect.  Setting up the automations are easy and intuitive.
> 
> **Cons**: There were a few minor quirks in getting the forms figured out on a landing page but those seemed to be a local cache issue that cleared up.  The support at Omnisend was helpful and responsive to getting that figured out.
> 
> Easy to work with both as a company and as a software.  The ability to setup our email marketing on this platform and integrate it so tightly with Shopify make it a no brainer.  Really appreciate the team Omnisend putting together a well rounded product.

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### "Best Way to Upgrade Your Email Experience" — 5.0/5

> **Meghan** | *10 April 2025* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and you can start building emails almost instantly. Love how attentive their customer service team is and they proactive attitude on helping their customers.
> 
> **Cons**: Wish there were some other functionalities on designing emails or ways to integrate collections with our shopping platform through Shopify.
> 
> I've used Omnisend with various companies and feel like it is the best bang for your buck and keeps things simply. Always recommend it over other 3rd party email platforms\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/112199/omnisend)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/112199/omnisend> |
| de-AT | <https://www.getapp.at/software/112199/omnisend> |
| en | <https://www.getapp.com/marketing-software/a/omnisend/> |
| en-AE | <https://www.getapp.ae/software/112199/omnisend> |
| en-AU | <https://www.getapp.com.au/software/112199/omnisend> |
| en-CA | <https://www.getapp.ca/software/112199/omnisend> |
| en-GB | <https://www.getapp.co.uk/software/112199/omnisend> |
| en-IE | <https://www.getapp.ie/software/112199/omnisend> |
| en-NZ | <https://www.getapp.co.nz/software/112199/omnisend> |
| en-SG | <https://www.getapp.sg/software/112199/omnisend> |
| en-ZA | <https://www.getapp.za.com/software/112199/omnisend> |
| es | <https://www.getapp.es/software/112199/omnisend> |
| es-CL | <https://www.getapp.cl/software/112199/omnisend> |
| es-CO | <https://www.getapp.com.co/software/112199/omnisend> |
| es-MX | <https://www.getapp.com.mx/software/112199/omnisend> |
| fr | <https://www.getapp.fr/software/112199/omnisend> |
| fr-BE | <https://fr.getapp.be/software/112199/omnisend> |
| fr-CA | <https://fr.getapp.ca/software/112199/omnisend> |
| nl | <https://www.getapp.nl/software/112199/omnisend> |
| nl-BE | <https://www.getapp.be/software/112199/omnisend> |
| pt | <https://www.getapp.com.br/software/112199/omnisend> |
| pt-PT | <https://www.getapp.pt/software/112199/omnisend> |

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