YetiForce

YetiForce

Open source CRM system

4.9/5 (49 reviews)

YetiForce Overview

YetiForce is an open source CRM system which helps companies manage meetings, calls and events, as well as organize contact information and manage company activities and processes, such as sales, time control, projects, and more. To enhance user-productivity, YetiForce automates processes using workflows, and allows users to add any feature their company needs. Users can also create charts, tables and graphs to gain valuable insight into business performance.

Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English, French, German, Italian, Polish and 4 others, Portuguese, Russian, Spanish, Turkish

YetiForce Reviews

Overall rating
4.9/5
100% positive reviews
42
Excellent
7
Very good
0
Average
0
Poor
0
Terrible
Mariusz F.

Great product, and for free! Great choice for any business!

Used Daily for 2+ years
Reviewed on 2018/05/18
Review Source: Capterra

Full and quick access to customer data.

Pros

All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Cons

Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Response from YetiForce

Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Benjamin B.

An awesome CRM and its opensource and free !

Used Daily for 2+ years
Reviewed on 2018/11/14
Review Source: Capterra

YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.

Pros

The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.

Cons

Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.

Response from YetiForce

Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Piotr S.

Affordable & Excellent

Used Daily for 6-12 months
Reviewed on 2019/01/29
Review Source: Capterra

I'm really glad I found and gave YetiForce a try.

Pros

YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Cons

Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Response from YetiForce

Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Chris S.

Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises

Reviewed on 2017/03/08
Review Source: Capterra

I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with.

As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are.

I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand).

Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows.

The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck.

Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!

Pros

Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Cons

Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Response from YetiForce

Thank you for taking the time to review our system. We are working on better documentation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Magdalena K.

Complete and user friendly CRM

Used Daily for 2+ years
Reviewed on 2018/06/07
Review Source: Capterra

The work is easier and faster.

Pros

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Cons

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Response from YetiForce

Thank you very much for this great review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

YetiForce Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Value for money

Completely free with optional paid support and hosting available at https://yetiforce.shop

YetiForce Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Email Integration
  • Reporting & Statistics

  • Customizable Branding
  • Customizable Templates
  • Electronic Payments
  • Mobile Integration
  • Social Media Integration
  • Third Party Integration

Additional information for YetiForce

Key features of YetiForce

  • API
  • Access control
  • Accounting management
  • Activity dashboard
  • Activity management
  • Automated scheduling
  • Automatic notifications
  • Automatic reminders
  • Booking management
  • Calendar management
  • Call center management
  • Call logging
  • Call tracking
  • Campaign planning
  • Campaign segmentation
  • Cash management
  • Charts, tables, graphs
  • Chat
  • Chat functionality
  • Client database
  • Client management
  • Client portal
  • Commenting
  • Cost tracking
  • Custom development
  • Custom fields
  • Custom user interface
  • Customer database
  • Customer support
  • Data filtering
  • Data import/export
  • Data migration
  • Delivery notes
  • Document storage
  • Email archiving
  • Email integration
  • Email templates
  • Employee database
  • Event calendar
  • Gantt charts
  • Help desk management
  • History tracking
  • Interaction tracking
  • Invoice management
  • Invoices
  • Knowledge base
  • List management
  • Logistics management
  • Meeting room booking
  • Opportunity management
  • Order management
  • Password management
  • Pro forma invoices
  • Product data management
  • Purchase order management
  • Quotes / proposals
  • Remote access
  • Reservations management
  • Sales pipeline management
  • Support ticket tracking
  • Task management
  • Ticket management
  • To-do list

Benefits

  • YetiForce is a fully open source CRM system.
  • Offers over 100 user and admin modules which can be freely managed to adjust the system to company expectations.
  • Automated workflows serve to enhance user-productivity.
  • Centralized CRM gives users quick access to contacts, and information on meetings, calls and events.
  • Users can analyze their business data easily using different charts, tables and graphs.

  • YetiForce FAQs

    Below are some frequently asked questions for YetiForce.

    Q. What type of pricing plans does YetiForce offer?

    YetiForce offers the following pricing plans:

    Pricing model: Open Source

    Free Trial: Available

    Completely free with optional paid support and hosting available at https://yetiforce.shop

    Q. What are the main features of YetiForce?

    YetiForce offers the following features:

    • API
    • Access control
    • Accounting management
    • Activity dashboard
    • Activity management
    • Automated scheduling
    • Automatic notifications
    • Automatic reminders
    • Booking management
    • Calendar management
    • Call center management
    • Call logging
    • Call tracking
    • Campaign planning
    • Campaign segmentation
    • Cash management
    • Charts, tables, graphs
    • Chat
    • Chat functionality
    • Client database
    • Client management
    • Client portal
    • Commenting
    • Cost tracking
    • Custom development
    • Custom fields
    • Custom user interface
    • Customer database
    • Customer support
    • Data filtering
    • Data import/export
    • Data migration
    • Delivery notes
    • Document storage
    • Email archiving
    • Email integration
    • Email templates
    • Employee database
    • Event calendar
    • Gantt charts
    • Help desk management
    • History tracking
    • Interaction tracking
    • Invoice management
    • Invoices
    • Knowledge base
    • List management
    • Logistics management
    • Meeting room booking
    • Opportunity management
    • Order management
    • Password management
    • Pro forma invoices
    • Product data management
    • Purchase order management
    • Quotes / proposals
    • Remote access
    • Reservations management
    • Sales pipeline management
    • Support ticket tracking
    • Task management
    • Ticket management
    • To-do list

    Q. Who are the typical users of YetiForce?

    YetiForce has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does YetiForce support?

    YetiForce supports the following languages:

    English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

    Q. What type of pricing plans does YetiForce offer?

    YetiForce has the following pricing plans:

    Open Source

    Q. Does YetiForce support mobile devices?

    We do not have any information about what devices YetiForce supports

    Q. What other apps does YetiForce integrate with?

    YetiForce integrates with the following applications:

    1CRM, Atmail, Callture Virtual PBX, Google Maps, Microsoft Outlook, PrestaShop, Zendesk Sell

    Q. What level of support does YetiForce offer?

    YetiForce offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support