Square Payments

Online payment processing for merchants & vendors

4,7 /5 (1175 reviews) Write a Review!

Square Payments Overview

What is Square Payments?

Square Payments is an online payment processing solution which integrates with Square hardware and POS software to allow businesses to accept various payment types. Businesses can use Square Payments to make transactions from any location, deposit payments from all major credit cards, send invoices, store payment details for recurring customers, sell through e-commerce platforms, and more through integration with other Square tools and third party applications.

In order to facilitate the acceptance of any type of payment, Square Payments provides tools for managing chip cards, NFC payments, magstripe, remote payments, cash deposits, and more, meaning businesses can offer more flexibility to their customers. Users can integrate with Square’s card reader hardware and POS application to process payments anywhere, and in any way that customers wish to pay. Payments can also be handled remotely by keying in payments even when offline and, utilizing Square hardware, merchants can accept credit cards, NFC payments, gift cards, and more.

Square Payments provides automatic security measures including PCI compliance, chargeback protection, account takeover protection, fraud monitoring and detection, and more, so that both businesses and their customers can rest assured their accounts and data are safe when completing transactions.

Square Payments Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Per swipe/dip/tap: 2.6% + $.10
Keyed in: 3.5% + $.15 per transaction
Online & invoices: 2.9% + $.30 per transaction

Custom pricing packages are also available. Contact Square for more information.


Square Payments Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan
Supported Languages
English

Media

Accept credit card payments by integrating with Square card reader hardware and POS software
Take payments anywhere, from any device, and view payment details, recurring payments, cards on file, and more
Connect Square payments processing with Square hardware devices to accept all major credit cards
Square Payments video Square Payments screenshot: Accept credit card payments by integrating with Square card reader hardware and POS software Square Payments screenshot: Take payments anywhere, from any device, and view payment details, recurring payments, cards on file, and more Square Payments screenshot: Connect Square payments processing with Square hardware devices to accept all major credit cards

Square Payments Reviews

Square Payments Reviews

Overall rating
4,7
/
5
Excellent
905

Very good
217

Average
37

Poor
7

Terrible
9

Value for Money
4,5
Features
4,6
Ease of Use
4,7
Customer Support
4,4
95% recommended this app
Juliette B.

Simple and Secure

Great experience! People love how popular this is because it recognizes them and saves their preferences. So if another company used Square to process their payment and they opted to have a receipt emailed to them that email address is saved with that option after I swipe their card.


Lakita S.

Couldn't imagine using any other processor

We currently use square payments processing for 3 different locations and have always been able to get the assistance we needed. Recently, our developer was able to work with square to obtain access to their API for our new site. Square was helpful in giving us access for our site that allows pick up and delivery.


Jennifer H.

Ease of Square leads to More Sales

Compared to some of the other payment tools out there, I've only heard good things about Square and experienced them. In 2 years of business using it, I haven't had an issue yet with tens of thousands in sales.


Bessy V.

Square: The Good and Bad

They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).


Jyoti R.

Great Option for Small Businesses

Square Payments Processing has been great for my business. The majority of clients prefer to pay by credit or debit card and most have used Square at some point so are already familiar with it.


Juliette B.
Industry: Design
Company size: Self Employed

Simple and Secure

Used Other for 2+ years
Reviewed on 2020/09/22
Review Source: Capterra

Great experience! People love how popular this is because it recognizes them and saves their preferences. So if another company used Square to process their payment and they opted to have a receipt emailed to them that email address is saved with that option after I swipe their card.

Pros

It's easy to set up and has a ton of neat features. If you need just a simple way to charge clients in person or invoice it's perfect. If you need to track sales data and customer rewards, it has that too. You can do as much or as little with it as you need.

Cons

The app can be hard to navigate at first. I had trouble with quickly clearing items off. These are minor things that weren't deal breakers. You quickly learn how to get things going once you run a few payments.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Lakita S.
Industry: Food & Beverages
Company size: 2-10 Employees

Couldn't imagine using any other processor

Used Daily for 2+ years
Reviewed on 2020/03/16
Review Source: Capterra

We currently use square payments processing for 3 different locations and have always been able to get the assistance we needed. Recently, our developer was able to work with square to obtain access to their API for our new site. Square was helpful in giving us access for our site that allows pick up and delivery.

Pros

Ease of use, quick payment turn around, helpful support and integration with other software are just a few of the pros.

Cons

There was a recent rate increase that initially concerned me but I was able to find a satisfactory rate by working with my Square Account Manager.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer H.
Industry: Marketing & Advertising
Company size: Self Employed

Ease of Square leads to More Sales

Used Weekly for 1+ year
Reviewed on 2020/09/22
Review Source: Capterra

Compared to some of the other payment tools out there, I've only heard good things about Square and experienced them. In 2 years of business using it, I haven't had an issue yet with tens of thousands in sales.

Pros

I recommend Square to all my clients when starting their businesses. I've enjoyed the ease of the reporting tools inside the software, the ability to quickly update pricing and invoices, and how the system tracks my income.

Cons

The only thing that I wish could be updated in this software are reoccurring payments. The end user has to allow the card to be kept on file to start the reoccurring payments which has required me to chase down clients for subscription-based sales.

I've also been frustrated with how Square tracks non-pay-in-full sales and distributes the money earned to the month when the invoice is finally paid in full, which is annoying for my personal monthly income bookkeeping, making it look like some months I've brought in no money on the reports.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Bessy V.
Industry: Consumer Services
Company size: 2-10 Employees

Square: The Good and Bad

Used Weekly for 1+ year
Reviewed on 2019/10/03
Review Source: Capterra

They were my first choice in the beginning, but after the 2 disputes and how bad they handled them, I went back to PayPal. I still keep them for some of my less conventional clients (the ones who don't want to/ or can't follow a link, but rather just give me their info over the phone).

Pros

It's easy to use. Your favorite device becomes your POS which is convenient especially for those of us who do work on the road.

You can get instant deposit with an extra fee which is nice.

Cons

I don't like their customer service. You have to pay extra to be able to call their customer service number and even if you do (because I did the trial for premium service), they don't really resolve anything.

I also don't like their dispute process. You get very limited time to submit your documentation proving the transaction was valid. Some paperwork takes a while to get from clients.

AND...they allowed a couple of clients to dispute charges that were from the year past, which I still don't understand.

The worst part of the dispute process is that they'll take the money from your account and then take forever to return it. In both my cases, I had to pay the premium service to be able to talk to customer service, which got me nowhere and then had to email the dispute team with additional information (which you're not supposed to do since they have a form you fill out through the portal).

And then, if you have customer who makes purchases for the same amount...you can't do instant deposit because they'll hold the funds to make sure you're not ripping people off even though you've demonstrated to be a credible and reputable business.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Jyoti R.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Great Option for Small Businesses

Used Daily for 2+ years
Reviewed on 2020/01/12
Review Source: Capterra

Square Payments Processing has been great for my business. The majority of clients prefer to pay by credit or debit card and most have used Square at some point so are already familiar with it.

Pros

I really like that I can sell eGiftcards through the Square software so my clients can purchase via a link from my website without having to contact me. Also, that Square is compatible and completely integrated with my booking software (MassageBook).

Cons

The recent change in fees has been a bit confusing. I don't think overall there has been much of a change in what I'm paying, but I have had to pay more attention to the fee part of the transaction as it is no longer as straightforward as it previously was.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 1 175 user ratings
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Square Payments Pricing

Square Payments Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Per swipe/dip/tap: 2.6% + $.10
Keyed in: 3.5% + $.15 per transaction
Online & invoices: 2.9% + $.30 per transaction

Custom pricing packages are also available. Contact Square for more information.

Per swipe/dip/tap: 2.6% + $.10
Keyed in: 3.5% + $.15 per transaction
Online & invoices: 2.9% + $.30 per transaction

Custom pricing packages are also available. Contact Square for more information.

Value for Money
4,5/5
Based on 1 175 user ratings
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Square Payments Features

Square Payments Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,6/5
Based on 1 175 user ratings
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Categories

Additional information for Square Payments

Additional information for Square Payments

Key features of Square Payments

  • ACH payment processing
  • API
  • Cash management
  • Cash transactions
  • Client database
  • Contactless NFC
  • Credit card processing
  • Debit card support
  • Direct deposit
  • Electronic payments
  • Electronic signature capture
  • Fraud detection
  • Gift card system
  • In-person payments
  • Invoice management
  • Mobile card reader
  • Mobile payments
  • Offline access
  • Online payments
  • PCI DSS compliance
  • POS integration
  • POS transactions
  • Partial payments
  • Receipt management
  • Receipt printing
  • Sales / order reporting
  • Sales orders
  • Security & encryption
  • Third party integration
  • eCommerce integration

Benefits

  • Integrate with Square Invoices to send invoices from laptops or mobile devices directly to customers’ email inboxes and provide clients with a button to pay online or in person with credit and debit card processing.

  • Ensure payments are processed accurately and securely with automated features such as dispute management, PCI compliance management, fraud monitoring, chargeback protection, and more.

  • Integrate with third party e-commerce platforms such as BigCommerce, Weebly, Wix, WooCommerce, Ecwid, and more through the Square App Marketplace to sell online and process payments.

  • Accept payments from chip credit cards, magstripe, NFC through mobile devices, or remotely by keying in payments from the Square dashboard without the need for a card reader. Businesses can also save cards on file for recurring customers to save time.

  • Utilize the Square Payment Processing APIs to sell online through custom built-in app or website payment solutions, and seamlessly integrate online and offline sales. Benefit from Square features such as reporting, deposit tracking, and more.

  • Square Payments FAQs

    Square Payments FAQs

    Below are some frequently asked questions for Square Payments.

    Q. What type of pricing plans does Square Payments offer?

    Square Payments offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Per swipe/dip/tap: 2.6% + $.10 Keyed in: 3.5% + $.15 per transaction Online & invoices: 2.9% + $.30 per transaction Custom pricing packages are also available. Contact Square for more information.

    Q. What are the main features of Square Payments?

    Square Payments offers the following features:

    • ACH payment processing
    • API
    • Cash management
    • Cash transactions
    • Client database
    • Contactless NFC
    • Credit card processing
    • Debit card support
    • Direct deposit
    • Electronic payments
    • Electronic signature capture
    • Fraud detection
    • Gift card system
    • In-person payments
    • Invoice management
    • Mobile card reader
    • Mobile payments
    • Offline access
    • Online payments
    • PCI DSS compliance
    • POS integration
    • POS transactions
    • Partial payments
    • Receipt management
    • Receipt printing
    • Sales / order reporting
    • Sales orders
    • Security & encryption
    • Third party integration
    • eCommerce integration

    Q. Who are the typical users of Square Payments?

    Square Payments has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Square Payments support?

    Square Payments supports the following languages:

    English

    Q. What type of pricing plans does Square Payments offer?

    Square Payments has the following pricing plans:

    Subscription

    Q. Does Square Payments support mobile devices?

    We do not have any information about what devices Square Payments supports

    Q. What other apps does Square Payments integrate with?

    Square Payments integrates with the following applications:

    Acuity Scheduling, Bookeo, Brushfire, CounSol.com, Domo, FreshBooks, Glew, Hiveage, MovingPro, Zoho Invoice

    Q. What level of support does Square Payments offer?

    Square Payments offers the following support options:

    Phone Support, Online Support, Knowledge Base, Forum