Square Payments

Square Payments

Online payment processing for merchants & vendors

4.7/5 (427 reviews)

Square Payments Overview

Square Payments is an online payment processing solution which integrates with Square hardware and POS software to allow businesses to accept various payment types. Businesses can use Square Payments to make transactions from any location, deposit payments from all major credit cards, send invoices, store payment details for recurring customers, sell through e-commerce platforms, and more through integration with other Square tools and third party applications.

In order to facilitate the acceptance of any type of payment, Square Payments provides tools for managing chip cards, NFC payments, magstripe, remote payments, cash deposits, and more, meaning businesses can offer more flexibility to their customers. Users can integrate with Square’s card reader hardware and POS application to process payments anywhere, and in any way that customers wish to pay. Payments can also be handled remotely by keying in payments even when offline and, utilizing Square hardware, merchants can accept credit cards, NFC payments, gift cards, and more.

Square Payments provides automatic security measures including PCI compliance, chargeback protection, account takeover protection, fraud monitoring and detection, and more, so that both businesses and their customers can rest assured their accounts and data are safe when completing transactions.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Japan, United Kingdom, United States

Supported Languages

English

Square Payments Reviews

Overall rating
4.7/5
96% positive reviews
332
Excellent
77
Very good
14
Average
2
Poor
2
Terrible
Lillian N.

Finally a Payment Processing Solution without a major learning curve, fast and efficient, solid!

Used Weekly for 2+ years
Reviewed on 2019/01/24
Review Source: Capterra

I believe that Square is the best payment processing solution for small business. The rates are minimal and there's no month to month charge. Square as a company does not send a lot of emails to my business inbox. They know I can go to their site if I have questions. I absolutely love how I can have charged funds in my account within seconds of pushing a button to automatically transfer those funds to my local bank account. Customers are able to review my company after the purchase! Square has become an accepted payment processing solution with my customers who are very comfortable using it. If they've purchased from other retailers who use Square, their send receipt info is automatic. The moment you press the button to conclude the sale, those customers automatically get receipts. Square goes one step further for those of us who do wholesale as well as retail. I take Square on my phone with me into my wholesale stores. I am able to fill shelves as needed and invoice accordingly on my square payment processing app under the invoicing option. I can select terms and send the invoice to the store owner immediately as an email. No more having to worry about doing invoices after the fact. You can create invoices on the fly with Square Payments Processing! Are you a small businessperson looking for a great payment processing solution? Square made my sales a lot easier. No fumbling around to wait on the software in front of a customer. Easy, fast, reliable!

Pros

Square is very easy to use! I am a soap and candlemaker who does a lot of farmers markets and shows and Square has made it very easy for me to accept credit cards on-the-go. For those who like to input inventory, you can do so at your laptop and simply select the products that customers are purchasing from your store or market stand shelves for ease of use. I prefer the option that lets me manually enter an amount. Tax is configured on a separate screen prior to usage. When entering in an amount to charge, the square app calculates the tax automatically. I really like the square payment processing wireless chip reader that allows me to accept credit cards that are chip enabled. Customers sign for their purchase and then indicate if they want to have a receipt sent to their email or their phone, an eco-friendly solution and a way my business cuts down on costs. I don't have to purchase receipt books! At the end of market, I push a button and the funds I charged are in my bank account within seconds!

Cons

Nothing. This is a win, win situation for small business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Crystal R.

Accept Payments Online or In Person

Used Weekly for 2+ years
Reviewed on 2019/02/23
Review Source: Capterra

I have been using Square since 2015. I like that I have a card reader I can plug into my phone or tablet using the phone jack. This enables me to take in person payments at craft shows that we occasionally do in the spring and summer months. In addition, I was able to set up Square to accept card payments on our website. In fact, I learned about the e-commerce platform that we utilize through a promotion from Square. I may not have learned about the platform without Square and that platform has exceeded our expectations. When I log into my account to view sales transactions on Square, I am greeted by a screen displaying a bunch of boxes. Each box contains different information I may need. Because of this, I can easily find and access the data I need. The interface is user friendly on both a desktop and mobile device. My only complaint with Square is that the inventory tracking feature seems to be faulty and has not properly integrated with my website. This results in multiple email alerts that my inventory is extremely low when in actuality it is not.

Pros

I am able to use this software to accept credit and debit card payments on our website. I am also able to use this software to accept payments in person at craft shows. When logging in to my account to view sales transactions, I am able to find what I am looking for quickly due to the level of user friendliness.

Cons

I was able to add the inventory information for the items we sell in our online store. However, every day I receive a message telling me that my inventory is a negative amount for each item. In spite, multiple times to correct this, the inventory levels still do not match what is actually available and listed on our website. I have tried deleting the inventory from Square to start over, however, the only option appears to be deleting each item individually. We have a couple thousand items, so this is not practical.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Dawn J.

I absolutely LOVE Square

Used Daily for 2+ years
Reviewed on 2019/04/19
Review Source: Capterra

Overall Square gets the job done in a timely manner and is a great software for processing credit card payments.

Pros

Since we have technicians in 30 different city and states who perform road service on the side of the road we do not see our customers and our technicians do not deal with payments. Square has a machine where you can swipe customers credit cards, but for businesses in our predicament Square lets you go online and run a customers credit card by typing it in manually. We have the option to transfer it straight to our account right away or wait until it batches out at the end of the day. You will ned a zip code and CVC code for each transaction. You can send receipts to customers via email or straight to their cell phone as soon as you run their card. If you have a dispute with a company the process is pretty smooth. Allowing you to enter in information on your behalf of the work that was performed and adding pictures of credit card authorization forms, or pictures of the job being done as proof. It is pretty cool.

Cons

I do not have any cons on this software as of yet...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Susan B.

Payment Processing for the Next Generation

Used Daily for 1+ year
Reviewed on 2019/04/01
Review Source: Capterra

Love it.

Pros

After years of struggling with the frustration of dated 2008 virtual payment processing services, I finally made the switch to Square two years ago. I haven't looked back since. I don't have a brick and mortar store, nor do I have an online store, but for working with my clients I use Square for invoicing. My clients absolutely love it! So much so, that many of them have left the older payment granddaddy for the new kid on the block.

Set-up your business information and you're all set. It has the usual deposit features (daily, instant, etc), and you can allow the system to automatically send reminders to your clients for overdue/unpaid invoices. Daily summary reports are available and sent to you via email as well. Integrate this with the Square Appointments system and you have an administrative system on the fly.

Cons

It's not quite as advanced as the granddaddy system, but they are quickly catching up - for example, Square recently added the ability to request a deposit on an invoice (a great feature for long term projects, design work, etc). And other new features seem to be rolling out regularly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Jessica T.

Easy+Quick Payment Processor

Used Weekly for 1+ year
Reviewed on 2019/03/21
Review Source: Capterra

The all in one solution for small businesses, it has everything you need to start and manage any type of payments in/out of your business.

Pros

The one thing I love most is Square's interface. They have big, beautiful buttons to click on that make the entire process seem effortless for you and your customer making the transaction. Another thing I love about Square is how fast your payments are processed, you'll wait a max of 2 days, and most of the time deposits are available within one day. When you first sign up with the app, they have a simple and quick checklist to help get you set up, this was great because it was an easy process that leads you to success. The app itself offers so many reports, and ways to track customers, appointments, employees, transactions, invoices, and so much more like loyalty, and marketing. There are so many things you can do with this simple but action packed Square payment processor. The best thing about Square is the ability to have a virtual terminal, meaning you can swipe cards from any computer and the ability to manually take payments. I also love the mini walk-through tutorial you can experience when first using the app, that way you're prepared to take your first payment. You can also scan barcodes with Square, which makes the checkout process very easy.

Cons

Square is perfect for small and medium businesses, but eventually if your business gets larger it will outgrow Square.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

Square Payments Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Per swipe/dip/tap: 2.75%
Keyed in: 3.5% + $.15 per transaction
Online & invoices: 2.9% + $.30 per transaction

Custom pricing packages are also available. Contact Square for more information.

Square Payments Features

  • API
  • Electronic Payments
  • SSL Security
  • Third Party Integration
  • eCommerce Integration

  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop Interface
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • eCommerce Management

Additional information for Square Payments

Key features of Square Payments

  • ACH payment processing
  • API
  • Cash management
  • Cash transactions
  • Client database
  • Contactless NFC
  • Credit card processing
  • Debit card support
  • Direct deposit
  • Electronic payments
  • Electronic signature capture
  • Fraud detection
  • Gift card system
  • In-person payments
  • Invoice management
  • Mobile card reader
  • Mobile payments
  • Offline access
  • Online payments
  • PCI DSS compliance
  • POS integration
  • POS transactions
  • Partial payments
  • Receipt management
  • Receipt printing
  • Sales / order reporting
  • Sales orders
  • Security & encryption
  • Third party integration
  • eCommerce integration

Benefits

  • Integrate with Square Invoices to send invoices from laptops or mobile devices directly to customers’ email inboxes and provide clients with a button to pay online or in person with credit and debit card processing.

  • Ensure payments are processed accurately and securely with automated features such as dispute management, PCI compliance management, fraud monitoring, chargeback protection, and more.

  • Integrate with third party e-commerce platforms such as BigCommerce, Weebly, Wix, WooCommerce, Ecwid, and more through the Square App Marketplace to sell online and process payments.

  • Accept payments from chip credit cards, magstripe, NFC through mobile devices, or remotely by keying in payments from the Square dashboard without the need for a card reader. Businesses can also save cards on file for recurring customers to save time.

  • Utilize the Square Payment Processing APIs to sell online through custom built-in app or website payment solutions, and seamlessly integrate online and offline sales. Benefit from Square features such as reporting, deposit tracking, and more.

  • Square Payments FAQs

    Below are some frequently asked questions for Square Payments.

    Q. What type of pricing plans does Square Payments offer?

    Square Payments offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Per swipe/dip/tap: 2.75%
    Keyed in: 3.5% + $.15 per transaction
    Online & invoices: 2.9% + $.30 per transaction

    Custom pricing packages are also available. Contact Square for more information.

    Q. What are the main features of Square Payments?

    Square Payments offers the following features:

    • ACH payment processing
    • API
    • Cash management
    • Cash transactions
    • Client database
    • Contactless NFC
    • Credit card processing
    • Debit card support
    • Direct deposit
    • Electronic payments
    • Electronic signature capture
    • Fraud detection
    • Gift card system
    • In-person payments
    • Invoice management
    • Mobile card reader
    • Mobile payments
    • Offline access
    • Online payments
    • PCI DSS compliance
    • POS integration
    • POS transactions
    • Partial payments
    • Receipt management
    • Receipt printing
    • Sales / order reporting
    • Sales orders
    • Security & encryption
    • Third party integration
    • eCommerce integration

    Q. Who are the typical users of Square Payments?

    Square Payments has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Square Payments support?

    Square Payments supports the following languages:

    English

    Q. What type of pricing plans does Square Payments offer?

    Square Payments has the following pricing plans:

    Subscription

    Q. Does Square Payments support mobile devices?

    We do not have any information about what devices Square Payments supports

    Q. What other apps does Square Payments integrate with?

    Square Payments integrates with the following applications:

    Acuity Scheduling, Bookeo, Brushfire, CounSol.com, Domo, FreshBooks, Glew, Hiveage, MovingPro, Zoho Invoice

    Q. What level of support does Square Payments offer?

    Square Payments offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support