EveryAction

Unified CRM, fundraising, advocacy, and digital platform

4,5 /5 (54 reviews) Write a Review!

EveryAction Overview

What is EveryAction?

EveryAction’s unified database gives you a 360-degree understanding of your donors and supporters with best-in-class fundraising, membership, advocacy, and analytics tools. Simplify operations and eliminate data silos by combining fundraising, digital and organizing tools, all in one powerful platform. Built and supported by nonprofit experts, EveryAction enables organizations of all sizes to run the programs and advance their missions.

By cutting out additional vendors for important functions like email, text messaging, fundraising forms, and payments processing, EveryAction lets you segment more effectively, to grow your sustainer roster, recruit and activate more volunteers, and clearly keep track of performance. Our platform also includes top of the line volunteer management and advocacy functionality, trusted by organizations such as Planned Parenthood, National Audubon Society, Equality Federation, NextGen, and NAACP.

Key features include optimized donation forms with one-click actions, marketing automation, custom reporting, grants management, integrated text messaging, Zoom events integration, social matching, direct mail management, planned giving, and more.

EveryAction Overview

Pricing

Starting from
US$109,00/month

Pricing options

Free Trial
Subscription
Value for money

Contact EveryAction for detailed pricing information.


EveryAction Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Keep online and offline efforts organized in one place with tools for donor management
Embed a form into the organization's website and drive phone calls to elected officials with the click of a button
EveryAction forms are mobile responsive out-of-the-box, providing activists a seamless experience and automatically adapt to be displayed on any device
Create optimized forms with one-click actions for any type of campaign and track performance
Sidebar navigation provides shortcuts for the most-used features
Custom reports offer a real-time picture of supporters across all channels
EveryAction screenshot: Keep online and offline efforts organized in one place with tools for donor management EveryAction screenshot: Embed a form into the organization's website and drive phone calls to elected officials with the click of a button EveryAction screenshot: EveryAction forms are mobile responsive out-of-the-box, providing activists a seamless experience and automatically adapt to be displayed on any device EveryAction screenshot: Create optimized forms with one-click actions for any type of campaign and track performance EveryAction screenshot: Sidebar navigation provides shortcuts for the most-used features EveryAction screenshot: Custom reports offer a real-time picture of supporters across all channels

EveryAction Reviews

EveryAction Reviews

Overall rating
4,5
/
5
Excellent
37

Very good
13

Average
1

Poor
2

Terrible
1

Value for Money
4,4
Features
4,3
Ease of Use
4,4
Customer Support
4,6
93% recommended this app
Jo S.

Diving in to a new partnership!

We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.


Anthony R.

EveryAction Review - Re: Onboarding

So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff.


Tracy S.

Product is limited and customer service is the worst

Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer.

Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty.

If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.


Tamanna S.

Excellent CRM for growing organizations

Through everything from complicated data transfer projects, staff trainings, to optimizing our donation forms - the EveryAction team has been an excellent technology partner for nearly 3 years. We're thrilled to keep working with EveryAction as they are constantly rolling out new features and improvements so we can provide our supporters with best-in-class emails and donation forms to support our cause.


Eric H.

Easy to use at first, and immense power and flexibility when you get into it. Also great...

It's a powerful engagement platform
The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows
User management is made really easy with some powerful tools like quick role comparison and impersonation
It's blue


Jo S.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Diving in to a new partnership!

Used Other for 1-5 months
Reviewed on 2019/11/18
Review Source: Capterra

We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

Pros

Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

Cons

We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anthony R.
Industry: Public Policy
Company size: 11-50 Employees

EveryAction Review - Re: Onboarding

Used Daily for 1-5 months
Reviewed on 2019/11/14
Review Source: Capterra

So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff.

Pros

The cross-team collaborative platform, as well as team-specific customization. We're still relatively new to EveryAction, so this is a current general overview.

Cons

Some pages for custom forms might require more technical coding support and in some few instances, forms/design seems bulky or dated. For the most part, the customization allows a flexible, seamless design paired with thoughtful, high functionality on both the external user and administrator end.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Tracy S.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Product is limited and customer service is the worst

Used Other for 6-12 months
Reviewed on 2019/11/14
Review Source: Capterra

Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer.

Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty.

If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.

Pros

There was nothing that I liked about the software.

Cons

- Reporting is limited
- "Lists" are difficult to query and use
- Mass editing is impossible
- No forward-thinking functions like actions or reminders
- Record pages aren't laid out in any usable fashion
- "Help Articles" don't help at all
- Editing individual data is difficult
- Account model is limited = orgs vs. people vs. businesses
- Campaign and event hierarchy and construct is confusing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Tamanna S.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Excellent CRM for growing organizations

Used Daily for 2+ years
Reviewed on 2019/11/14
Review Source: Capterra

Through everything from complicated data transfer projects, staff trainings, to optimizing our donation forms - the EveryAction team has been an excellent technology partner for nearly 3 years. We're thrilled to keep working with EveryAction as they are constantly rolling out new features and improvements so we can provide our supporters with best-in-class emails and donation forms to support our cause.

Pros

My organization uses EveryAction primarily for its Fundraising and Digital features: donor management, user segmentation, targeted email, online donation forms, and reporting. It was our organization's first-ever donor database and an excellent investment for our team in our early days. As Comic Relief has grown, and as our digital strategies have become more sophisticated, we've been please to see EveryAction's product evolve and improve along with us.

Highlights of the product include it's robust list creating feature, email editor, donation forms, and its reporting center.

EveryAction also provides excellent all-around account management - no other vendor we've worked with has been this attentive to our needs and receptive to our feedback.

Cons

We initially struggled to on-board members of our organization to use EveryAction - the produce was likely too sophisticated for staff members who are less tech savvy. In recent months though, we've seen tremendous improvements to their help documentation and webinar offerings which has allowed our staff to train themselves and get one-on-one support after nailing the basics.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eric H.
Industry: Nonprofit Organization Management
Company size: 501-1 000 Employees

Easy to use at first, and immense power and flexibility when you get into it. Also great performance

Used Daily for 1+ year
Reviewed on 2018/05/01
Review Source: Capterra

It's a powerful engagement platform
The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows
User management is made really easy with some powerful tools like quick role comparison and impersonation
It's blue

Pros

The performance! Views load fast. Reports update fast. Contacts and user records save automatically for 80% of the attributes you update. And the "Create a List" interface is so performant that I use it just to answer idle questions about the constitution of our database (which is not small). I've used Salesforce a fair amount with a similar sized database; often running reports, you would enter in all the parameters, run it, and then go make a sandwich. Five minutes later, maybe it had run. I never even THINK about how long something will take to run anymore. It's great.

Cons

Growing pains. EveryAction already does a lot, and their product team is expanding what it offers at a fine clip. As a result, features are often released with bugs and/or oversights that probably would have been caught in a more conservatively evolving platform. In a way, this is kind of a sneak Pro, because as long as you take new features with a few grains of salt, you benefit from a pretty agile development schedule. And most importantly, the bugs/oversights have always been functional; security, in my experience, has never been compromised in favor of progress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,5/10
Based on 54 user ratings
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EveryAction Pricing

EveryAction Pricing

Starting from
US$109,00/month
Free Trial
Subscription
Value for money

Contact EveryAction for detailed pricing information.

Contact EveryAction for detailed pricing information.

Value for Money
4,4/5
Based on 54 user ratings
Compare value for money rating with alternatives
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EveryAction Features

EveryAction Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,3/5
Based on 54 user ratings
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Categories

Additional information for EveryAction

Additional information for EveryAction

Key features of EveryAction

  • 360 degree view
  • AC compliance & reporting
  • APIs
  • Advocacy
  • CRM
  • Committee management
  • Contribution tracking
  • Customizable reporting
  • Data visualization
  • Deadline tracking
  • Development
  • Donor management
  • Dues management
  • Event management
  • Fundraising management
  • Grant management
  • List segmentation
  • Member database
  • Membership management
  • Mobile giving
  • Multi-step donation pages
  • Online actions
  • Online donations
  • Payment processing
  • Planned giving management
  • Pledge management
  • Prospect management
  • Recurring giving
  • Social advocacy
  • Social media management
  • Social network integration
  • Supporter management
  • Targeted email
  • Third party integrations
  • Volunteer management
  • Volunteer management & member activation
  • Voter contact

Benefits

  • EveryAction is built and supported by nonprofit experts for optimizing conversion rates and online / offline engagement efforts, with fundraising and advocacy best practices baked into one product.

  • Create one-click actions for any type of campaign, from donations to advocacy, integrated within emails or on EveryAction's mobile-optimized pages.

  • Understand supporters with a 360 view on donors including donation history, email engagement, petition sign ups, and more in a single database.

  • Facebook integrations, social share tracking and advanced social matching allow users to monitor and track influential supporters.

  • Cultivate donor relationships with EveryAction's unified CRM and optimize interactions with supporters and prospects with targeted email.

  • EveryAction FAQs

    EveryAction FAQs

    Below are some frequently asked questions for EveryAction.

    Q. What type of pricing plans does EveryAction offer?

    EveryAction offers the following pricing plans:

    Starting from: US$109,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact EveryAction for detailed pricing information.

    Q. What are the main features of EveryAction?

    EveryAction offers the following features:

    • 360 degree view
    • AC compliance & reporting
    • APIs
    • Advocacy
    • CRM
    • Committee management
    • Contribution tracking
    • Customizable reporting
    • Data visualization
    • Deadline tracking
    • Development
    • Donor management
    • Dues management
    • Event management
    • Fundraising management
    • Grant management
    • List segmentation
    • Member database
    • Membership management
    • Mobile giving
    • Multi-step donation pages
    • Online actions
    • Online donations
    • Payment processing
    • Planned giving management
    • Pledge management
    • Prospect management
    • Recurring giving
    • Social advocacy
    • Social media management
    • Social network integration
    • Supporter management
    • Targeted email
    • Third party integrations
    • Volunteer management
    • Volunteer management & member activation
    • Voter contact

    Q. Who are the typical users of EveryAction?

    EveryAction has the following typical customers:

    Non Profit

    Q. What languages does EveryAction support?

    EveryAction supports the following languages:

    English

    Q. What type of pricing plans does EveryAction offer?

    EveryAction has the following pricing plans:

    Subscription

    Q. Does EveryAction support mobile devices?

    We do not have any information about what devices EveryAction supports

    Q. What other apps does EveryAction integrate with?

    EveryAction integrates with the following applications:

    Facebook, Google Sheets, Mobilize, New/Mode, Riddle Quiz Maker, Salesforce App Cloud, Twitter, Zoom

    Q. What level of support does EveryAction offer?

    EveryAction offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials