EveryAction

EveryAction

A unified CRM for nonprofits

4.6/5 (42 reviews)

EveryAction Overview

EveryAction is a unified CRM solution to help nonprofits manage their fundraising, donation pages, emails campaigns, and advocacy in a single platform. Users are able to cultivate donor relationships, track gifts, run direct mail and telemarketing campaigns, and more. The platform helps nonprofits build a highly engaged supporter base through key features such as one-click donations, social network integration, event management, and more.

Engagement tools enable nonprofits to create and send emails with integrated one-click donations and improve deliverability rates. EveryAction provides users with a 360 view to better understand supporters by collecting data on donation history, email engagement, petition sign ups, and more, in one location. Features include list segmentation, targeted emails, multi-step donation pages, optimized forms with one-click actions, social advocacy, volunteer management, data visualization, and more.

Multi-channel organizational tools help nonprofits to coordinate activities across all supporter touchpoints, from phone banking, to door knocking, to events, and direct mail. Users can get access to better voter file data, as well as enhanced contact data and consumer data from EveryAction’s partner TargetSmart Communications. Nonprofits are able to send personalized letters with custom labels, and create and store unlimited form letters by subject area.

Nonprofits can manage volunteers and track all signups and activity by creating unique volunteer profiles and adding activities, shifts, and roles. Users can also organize events and logistics and manage invitations, scheduling, confirmations, and attendance within EveryAction. All details about workers’ jobs, shifts, worksites, and places of employment are tracked, and can be customized for each campaign.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

EveryAction Reviews

Overall rating
4.6/5
95% positive reviews
30
Excellent
10
Very good
0
Average
2
Poor
0
Terrible
Eric H.

Easy to use at first, and immense power and flexibility when you get into it. Also great performance

Used Daily for 1+ year
Reviewed on 2018/05/01
Review Source: Capterra

It's a powerful engagement platform
The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows
User management is made really easy with some powerful tools like quick role comparison and impersonation
It's blue

Pros

The performance! Views load fast. Reports update fast. Contacts and user records save automatically for 80% of the attributes you update. And the "Create a List" interface is so performant that I use it just to answer idle questions about the constitution of our database (which is not small). I've used Salesforce a fair amount with a similar sized database; often running reports, you would enter in all the parameters, run it, and then go make a sandwich. Five minutes later, maybe it had run. I never even THINK about how long something will take to run anymore. It's great.

Cons

Growing pains. EveryAction already does a lot, and their product team is expanding what it offers at a fine clip. As a result, features are often released with bugs and/or oversights that probably would have been caught in a more conservatively evolving platform. In a way, this is kind of a sneak Pro, because as long as you take new features with a few grains of salt, you benefit from a pretty agile development schedule. And most importantly, the bugs/oversights have always been functional; security, in my experience, has never been compromised in favor of progress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Dani B.

Great User Experience for Admins and Constituents

Used Daily for 1-5 months
Reviewed on 2019/01/08
Review Source: Capterra

Overall, it is a very clean and user-friendly database for both the admins and constituents. The only downside is that it was built for political organizations who canvass or phone bank, but they are working on making it more friendly and easier for non-profit organizations who do not fit that category.

Pros

Very easy to use and figure out system for the administrators and for the outside constituents. They have a robust reporting and infographics feature that helps you keep up on top of your goals and progress monetarily or with responses to forms/emails. The forms are very easy to build and use, with a clean look. The software has a lot of built in features which are great if your organization is politically active: makes lots of phone calls, uses a lot of volunteers, does a lot of canvassing. Additionally, the platform would be beneficial for a non-profit who wants to track their donations/fundraising and emailing easily in a system. The price is good for us since it is based on the number of contacts in your database, not the number of users.

Cons

As a membership organization who hosts a lot of events for our members, the systems are somewhat in place to meet our needs, but we need to do a lot of manual labor or pay extra fees to get the systems to work to fit all our needs. That being said, as the platform is seeking a broader audience of non-profits, they are starting to embed and automate the tasks we are currently doing manually or paying extra for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Braeden L.

EA is user friendly, built for activism, and a "work in progress".

Used Daily for 6-12 months
Reviewed on 2018/05/02
Review Source: Capterra

Pros

At Resource Generation we appreciate how user friendly EveryAction is to navigate. Our full staff and many of our member leaders need to use the system to move their work forward, and that hasn't been possible with other systems. EveryAction also uses the language of in person and online organizing throughout its systems which is helpful from a functionality and user adoption standpoint. The values alignment also means the kinds of functions that are built prioritize justice frameworks, such as selecting preferred gender pronouns.

Cons

EveryAction is a newer database, and new functions that you might expect to already exist are being built all the time. One example is responses to online forms formerly going directly into a contact record as notes, which is now an optional function. So expect there to be some growing edges for the system. That said, the support team is good about acknowledging what is being built and communicating and mitigating the impacts for users where possible. This is primarily why I scored lower on "Features & Functionality".

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karla C.

In my work, we use the Every Action advocacy, fundraising, and email tools.

Used Daily for 6-12 months
Reviewed on 2018/03/06
Review Source: Capterra

Pros

The software is extremely user friendly, my non-technical staff find that setting up emails, petitions, advocacy campaigns, sign up forms, and fundraising forms is very easy to do. Every Action is constantly asking for user input and rolling out updates and new features that make the tools more robust and easy to use. The advocacy tools are robust and include integration with social media both for campaign targeting (through twitter) as well as to make it easier for constituents to share our campaigns. For the most part, tracking and reporting on email, advocacy, and fundraising results within the tool is easy to use and the reports are robust. Creating scheduled reports and analytic dashboards is easy and allows you to see almost every detail you'd want to know about how your campaigns are performing.

Cons

Functionality for surveying constituents is currently very limited, but this is something they are currently working to develop. Integration with other databases has been challenging for us as has duplicate management.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Ryan O.

Moving to EveryAction was an great decision on our part -- incredibly better than our old system.

Used Daily for 1+ year
Reviewed on 2018/02/26
Review Source: Capterra

Pros

Its step-by-step functionality is great even for non-tech people; they seem to get it much quicker than others. And the VAN integration was the big selling point for most people -- never before has it been so easy to see if someone opened an email, came to an event, filled out a form, and got a survey response all in one place before. And while we don't use it as much as I'd like, the Advocacy Tool is truly great and something I haven't seen others do as well. And Customer Service is always responsive and helpful if it's something that already exists.

Cons

Everything that I would change about EveryAction are just additional tweaks to its existing functionality; I don't think there are any overarching/systemic flaws -- we would just be able to link back to survey questions, for example, whereas right now only activist codes are available, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

EveryAction Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact EveryAction for detailed pricing information.

EveryAction Features

  • API
  • Contact Database
  • Contact Management
  • Customizable Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Attendance Management
  • Automatic Reminders
  • Communication Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Branding
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Event Management
  • Registration Management

Additional information for EveryAction

Key features of EveryAction

  • 360 degree view
  • AC compliance & reporting
  • APIs
  • Advocacy
  • CRM
  • Committee management
  • Contribution tracking
  • Customizable reporting
  • Data visualization
  • Deadline tracking
  • Development
  • Donor management
  • Donor management
  • Dues management
  • Event management
  • Fundraising management
  • Grant management
  • Grant management
  • List segmentation
  • Member database
  • Membership management
  • Mobile giving
  • Multi-step donation pages
  • Online actions
  • Online donations
  • Payment processing
  • Planned giving management
  • Pledge management
  • Prospect management
  • Recurring giving
  • Social advocacy
  • Social media management
  • Social network integration
  • Supporter management
  • Targeted email
  • Third party integrations
  • Volunteer management
  • Volunteer management & member activation
  • Voter contact

Benefits

  • EveryAction is built and supported by nonprofit experts for optimizing conversion rates and online / offline engagement efforts, with fundraising and advocacy best practices baked into one product.

  • Create one-click actions for any type of campaign, from donations to advocacy, integrated within emails or on EveryAction's mobile-optimized pages.

  • Understand supporters with a 360 view on donors including donation history, email engagement, petition sign ups, and more in a single database.

  • Facebook integrations, social share tracking and advanced social matching allow users to monitor and track influential supporters.

  • Cultivate donor relationships with EveryAction's unified CRM and optimize interactions with supporters and prospects with targeted email.

  • EveryAction FAQs

    Below are some frequently asked questions for EveryAction.

    Q. What type of pricing plans does EveryAction offer?

    EveryAction offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact EveryAction for detailed pricing information.

    Q. What are the main features of EveryAction?

    EveryAction offers the following features:

    • 360 degree view
    • AC compliance & reporting
    • APIs
    • Advocacy
    • CRM
    • Committee management
    • Contribution tracking
    • Customizable reporting
    • Data visualization
    • Deadline tracking
    • Development
    • Donor management
    • Donor management
    • Dues management
    • Event management
    • Fundraising management
    • Grant management
    • Grant management
    • List segmentation
    • Member database
    • Membership management
    • Mobile giving
    • Multi-step donation pages
    • Online actions
    • Online donations
    • Payment processing
    • Planned giving management
    • Pledge management
    • Prospect management
    • Recurring giving
    • Social advocacy
    • Social media management
    • Social network integration
    • Supporter management
    • Targeted email
    • Third party integrations
    • Volunteer management
    • Volunteer management & member activation
    • Voter contact

    Q. Who are the typical users of EveryAction?

    EveryAction has the following typical customers:

    Non Profit

    Q. What languages does EveryAction support?

    EveryAction supports the following languages:

    English

    Q. What type of pricing plans does EveryAction offer?

    EveryAction has the following pricing plans:

    Subscription

    Q. Does EveryAction support mobile devices?

    We do not have any information about what devices EveryAction supports

    Q. What other apps does EveryAction integrate with?

    EveryAction integrates with the following applications:

    Facebook, Twitter

    Q. What level of support does EveryAction offer?

    EveryAction offers the following support options:

    Online Support, Phone Support