EveryAction

Unified CRM, fundraising, advocacy, and digital platform

About EveryAction

EveryAction is becoming Bonterra. Learn more at www.bonterratech.com.

Simplify your work and maximize your impact. Eliminate data silos and run automated omni-channel campaigns by combining fundraising, digital and organizing tools in one powerful platform. EveryAction’s unified nonprofit CRM gives you a 360-degree understanding of your donors and supporters with best-in-class fundraising, membership, advocacy, and analytics tools. Built and supported by nonprofit experts, EveryAction’s mission is to support your mission.

By unifying all of your programs under one platform, EveryAction eliminates the need for additional vendors and complicated database integrations. With important functions like email, text messaging, donation forms, and payments processing, along with moves management, grants management, membership, and more all run using the same CRM, EveryAction lets you segment more effectively, report more accurately, and run seamless omni-channel campaigns. Our platform also includes top of the line volunteer management and advocacy functionality, trusted by organizations such as Planned Parenthood, National Audubon Society, Equality Federation, NextGen, and NAACP.

Key features include optimized donation forms with one-click actions, workflow automation, custom reporting, integrated text messaging, Zoom events integration, social matching, direct mail management, planned giving, and more.

Pricing starting from:

US$109,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of EveryAction

  • EveryAction is built and supported by nonprofit experts for optimizing conversion rates and online / offline engagement efforts, with fundraising and advocacy best practices baked into one product.

  • Create one-click actions for any type of campaign, from donations to advocacy, integrated within emails or on EveryAction's mobile-optimized pages.

  • Understand supporters with a 360 view on donors including donation history, email engagement, petition sign ups, and more in a single database.

  • Facebook integrations, social share tracking and advanced social matching allow users to monitor and track influential supporters.

  • Cultivate donor relationships with EveryAction's unified CRM and optimize interactions with supporters and prospects with targeted email.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$109,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    EveryAction Software - Create optimized forms with one-click actions for any type of campaign and track performance
    EveryAction Software - Keep online and offline efforts organized in one place with tools for donor management
    EveryAction Software - Custom reports offer a real-time picture of supporters across all channels
    EveryAction Software - Embed a form into the organization's website and drive phone calls to elected officials with the click of a button
    EveryAction Software - EveryAction forms are mobile responsive out-of-the-box, providing activists a seamless experience and automatically adapt to be displayed on any device
    EveryAction Software - Sidebar navigation provides shortcuts for the most-used features
    View 7 more
    EveryAction video
    EveryAction Software - Create optimized forms with one-click actions for any type of campaign and track performance
    EveryAction Software - Keep online and offline efforts organized in one place with tools for donor management
    EveryAction Software - Custom reports offer a real-time picture of supporters across all channels
    EveryAction Software - Embed a form into the organization's website and drive phone calls to elected officials with the click of a button
    EveryAction Software - EveryAction forms are mobile responsive out-of-the-box, providing activists a seamless experience and automatically adapt to be displayed on any device
    EveryAction Software - Sidebar navigation provides shortcuts for the most-used features

    Features

    Total features of EveryAction: 127

    • AB Testing
    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Ad hoc Reporting
    • Administrative Reporting
    • Advocate Management
    • Alerts/Notifications
    • Application Management
    • Approval Process Control
    • Attendance Management
    • Attendance Tracking
    • Budget Control
    • Budgeting/Forecasting
    • CRM
    • Calendar Management
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Campaign Segmentation
    • Categorisation/Grouping
    • Collaboration Tools
    • Committee Management
    • Communication Management
    • Compliance Management
    • Configurable Workflow
    • Contact Database
    • Contact Management
    • Contribution Tracking
    • Credit Card Processing
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Questions
    • Customizable Reports
    • Customizable Templates
    • Dashboard
    • Data Import/Export
    • Deadline Management
    • Document Management
    • Document Review
    • Donation Tracking
    • Donor Discovery
    • Donor Management
    • Drag & Drop
    • Due Date Tracking
    • Dues Management
    • Electronic Payments
    • Email Alerts
    • Email Distribution
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Email Tracking
    • Engagement Tracking
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Event Ticketing
    • Event Triggered Actions
    • Filtering
    • Financial Reporting
    • For Grantseekers
    • For Nonprofits
    • Forms Management
    • Fundraising Management
    • Gift Matching Management
    • Goal Setting / Tracking
    • Grant Application Management
    • Grant Award Tracking
    • Grant Discovery
    • Grant Management
    • Impact Measurement
    • Interaction Tracking
    • Member Communication
    • Member Database
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile Giving
    • Monitoring
    • Multi-Campaign
    • Nonprofit Advocacy
    • Online Forms
    • Online Giving
    • PCI Compliance
    • Payment Processing
    • Payment Tracking
    • Personalization
    • Pledge Management
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Recurring Giving
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • SMS Messaging
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Social Advertising
    • Social Media Integration
    • Social Media Management
    • Social Promotion
    • Status Tracking
    • Summary Reports
    • Task Management
    • Task Scheduling
    • Third Party Integrations
    • Volunteer Management
    • Volunteer Recruiting
    • Web Forms
    • Website Integration
    • Website Management
    • Workflow Management

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    Blackbaud eTapestry

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    Reviews

    Overall rating

    4,6 /5
    (110)
    Value for Money
    4,5/5
    Features
    4,4/5
    Ease of Use
    4,3/5
    Customer Support
    4,4/5

    Already have EveryAction?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 110
    Jo S.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51-200 Employees
    • Used for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Diving in to a new partnership!

    Reviewed on 2019/11/18

    We've been quite pleased to date with all of our interactions and when problems or deadlines have...

    We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

    Pros

    Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

    Cons

    We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

    Alternatives Considered

    Classy

    Reasons for Choosing EveryAction

    Luminate did not have the tools or sophistication we needed to ensure our digital growth goals.

    Reasons for Switching to EveryAction

    More functionality, ease of data sync with our primary database and the functionality that really did provide an all in one solution for our organization!
    Karla C.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Overall great supporter engagement tool

    Reviewed on 2021/05/12

    I have had a fabulous experience working with everyone at Every Action. Their support staff are...

    I have had a fabulous experience working with everyone at Every Action. Their support staff are knowledgeable about the tools and quick to respond. If they don't know the answer, the know how to find it. The company is proactive in letting clients know about upcoming changes, improvements, or potential outages. And their product development staff are great at reaching out to gather input into future improvements to the tools to ensure they are meeting their client's needs, incorporating our suggestions and requests into their product roadmaps.

    Pros

    Every Action's supporter engagement tools--specifically email, advocacy, events, and fundraising--are easy to use and to customize to support the organization's mission and branding.

    Cons

    Integration of the CRM database behind the Every Action tools with other databases is challenging to set up and manage and requires a lot of manual moving of data between tools.

    Reasons for Choosing EveryAction

    We were looking for a company that was actively improving and investing in their advocacy tools.

    Reasons for Switching to EveryAction

    We were evaluating all the tools across a range of needs including email, advocacy, fundraising, events, surveys, core database functions, ease of data integration, and usability. Every Action checked more boxes than the other tools.
    Tracy S.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Product is limited and customer service is the worst

    Reviewed on 2019/11/14

    Over the past two years, we have helped on partner migrate to EA and two partners leave the EA...

    Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer.

    Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty.

    If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.

    Pros

    There was nothing that I liked about the software.

    Cons

    - Reporting is limited
    - "Lists" are difficult to query and use
    - Mass editing is impossible
    - No forward-thinking functions like actions or reminders
    - Record pages aren't laid out in any usable fashion
    - "Help Articles" don't help at all
    - Editing individual data is difficult
    - Account model is limited = orgs vs. people vs. businesses
    - Campaign and event hierarchy and construct is confusing

    Donaldson dc J.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    EveryAction, a catalyst to advocacy and organising campaign for non-profit.

    Reviewed on 2022/03/01

    My organisation have been able solve the following existential problems within the non-profit...

    My organisation have been able solve the following existential problems within the non-profit sector using EveryAction.
    1. Out reach to mass audience, we have expanded our reach a quadruple times than how we started over ten years ago.
    2. Donation management, we can fundraise and manage those funds almost seamlessly.
    3. Time management, with our virtual space events, time has been swiftly managed and by extension, we have saved money.

    My overall experience with this tool has been very excellent.

    Pros

    The following features are golden pots of EA,
    1. Reporting and Data Analysis
    This section of the tool is one of the excellent thing that has been done so far. My team do not require so much complex data science skills to understand the dynamics behind the datasets in EveryAction. The graphs are punchy and easy to understand. Their presentation formats render them very useful to various stakeholders within my organisation.

    2. The Administrative menu
    This section is encompassing especially for the kind of jobs we have on our plate. Our organising team have been gratefully harnessing its simplicity and ease of use.

    Cons

    The integration part of this tool has not been great from our end. We are yet to harness it full potentials. We actually looking at ways of integrating our financial solution within our finance unit to this tool.

    Secondly, the text messaging aspect has not being actively working as expected.

    Jordan B.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A great system that had nonprofits in mind!

    Reviewed on 2021/04/28

    We have had a such a positive experience with EveryAction from start to finish. The implementation...

    We have had a such a positive experience with EveryAction from start to finish. The implementation process was organized and well-managed; and ongoing customer support is helpful, timely, and usually very attentive.

    Pros

    We really love the way that we are able to automate emails; that is, we can create emails that fire automatically based on certain user/donor behavior.

    Cons

    The dashboard system can be a difficult interface if you don't use it regularly and/or aren't trained by the implementation team firsthand.

    Alternatives Considered

    Blackbaud Luminate Online, Pardot and Salsa Engage

    Reasons for Choosing EveryAction

    Our old plan was expensive; the customer team was unsupportive and often rude in dealing with us; and the tools were generally optimized for businesses and not for nonprofits.
    Showing 5 reviews of 110 Read all reviews

    EveryAction FAQs

    Below are some frequently asked questions for EveryAction.

    EveryAction offers the following pricing plans:

    • Starting from: US$109,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact EveryAction for detailed pricing information.

    EveryAction has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    EveryAction supports the following languages:

    English

    EveryAction supports the following devices:

    EveryAction integrates with the following applications:

    Google Sheets, Meta for Business, Salesforce Platform, Twitter, Zoom Meetings

    EveryAction offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

    Related categories

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