Zoho Flow

4.2 (21)
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Integrate apps to automate business workflows

About Zoho Flow

Zoho Flow is a comprehensive integration platform that allows users to connect cloud applications and automate complex business workflows, without any coding expertise. Users can build and customize smart integrations to automate business tasks, and adapt them to dynamic business needs by setting triggers and actions for multi-step flows. Teams can work together to coordinate plans and orchestrate an efficient business workflow.

Zoho Flow enables organizations to automate a series of business tasks, from daily work chores to more advanced workflows, by designing contextual multi-step flows. Using the dynamic builder, users can set up triggers and introduce decision branches for different actions, set waiting times between actions, and include custom variables to refine every step of the workflow. The Flow builder provides a complete view of the business workflow to help break any information silos in the business.

Zoho's scripting language, Deluge, helps solve integration complications by enabling users to add advanced decision trees to workflows, as well as reformat data, allowing it to pass smoothly from app to app. Each workflow’s history is recorded in a centralized log to let users know how flows are running, track the progress of actions, and identify any issues as soon as they occur. Zoho Flow’s dashboard provides valuable workflow insights and complete visibility over all processes and metrics that can help decide whether a flow needs to be updated.

Collaboration tools allow team members to work together to coordinate plans and automate processes that connect information across departments. Zoho Flow also provides a gallery of off-the-shelf solutions with a collection of Flow templates and business apps that allow users to explore ideas for their organization, and apply them to their business workflow.


Key benefits of Zoho Flow

  • Automate all types of business tasks, from daily work chores to detailed workflows with Zoho Flow.

  • Set up triggers and drop actions onto the dynamic builder to connect applications seamlessly without having to code complex integrations.

  • Teams can work together on building workflows to coordinate plans across each department with Zoho Flow.

  • Get valuable workflow insights via the dashboard for complete visibility of all processes and metrics.

  • Explore ideas for the business by browsing through Zoho Flow's collection of templates for off-the-shelf solutions.

  • Images

    Zoho Flow Software - Integrate apps without any coding expertise using Zoho Flow's logic to create contextual workflows
    Zoho Flow Software - Use Deluge, Zoho's scripting language to add advanced decision trees to workflows, reformat data, and more
    Zoho Flow Software - Keep a centralized log of each workflow's history to track the progress of each action, and identify problems as soon as they occur
    Zoho Flow Software - The dashboard gives complete visibility of all processes and metrics that help decide when to update flows
    Zoho Flow Software - Collaborate on automating processes by adding teammates and working together to coordinate plans across every department
    Zoho Flow Software - Browse a collection of Flow templates to explore ideas for the business
    View 6 more
    Zoho Flow Software - Integrate apps without any coding expertise using Zoho Flow's logic to create contextual workflows
    Zoho Flow Software - Use Deluge, Zoho's scripting language to add advanced decision trees to workflows, reformat data, and more
    Zoho Flow Software - Keep a centralized log of each workflow's history to track the progress of each action, and identify problems as soon as they occur
    Zoho Flow Software - The dashboard gives complete visibility of all processes and metrics that help decide when to update flows
    Zoho Flow Software - Collaborate on automating processes by adding teammates and working together to coordinate plans across every department
    Zoho Flow Software - Browse a collection of Flow templates to explore ideas for the business

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    Reviews

    Overall rating

    4.2 /5
    (21)
    Value for Money
    4.5/5
    Features
    3.9/5
    Ease of Use
    3.6/5
    Customer Support
    4/5

    Already have Zoho Flow?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 21
    Mehandi
    Mehandi
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Zoho Flow Review

    Reviewed on 2022/03/26

    Zoho Flow is another good alternative to Zapier, Integromat etc. which is inexpensive and easily...

    Zoho Flow is another good alternative to Zapier, Integromat etc. which is inexpensive and easily affordable by anyone running an online business. The Dashboard where we create the flows/integration is really very wide and everything is visible and we don't have to scroll up and down to see the flow.

    There are some downsides as well like - the overall speed of Zoho Flow is not that good, that data flow between the connected apps takes time which is not a good sign for any integration software.

    There is very less educational material/tutorials available on the internet from where you can learn.

    Customer support for this product is not that good, you have to wait for long days to get the answer and that too will not satisfy your need ( sometimes).

    Pros

    Things that I like most about Zoho Flow are as such:-

    1) Inexpensive.

    2) Wide Dashboard.

    3) The overall flow is easily visible and navigated smoothly. You can edit whichever step you want to without any extra scrolling, everything is visible to you ( the entire flow of the apps)

    Cons

    Things which I like leads about this software are:-

    1) Slow Speed.

    2) Data transfer takes time.

    3) Testing Flow is not that easy.

    4) While creating any flow or integration you have to go with the extra first few steps ( Like writing the name of the Flow, description etc) which I hate about the software.

    5) Not enough educational material/tutorials to learn more about Zoho Flow. only if you have previously used any such software like - Zapier or integromat then only you can easily cope with this.

    6) Not good Customer Support for this software.

    Alternatives Considered

    Zapier

    Reasons for Choosing Zoho Flow

    Zapier is expensive and our company is fully working with the products of Zoho.

    Switched From

    Zapier

    Reasons for Switching to Zoho Flow

    Because of the following factors:- 1) Ease of use. 2) Availability of variety Integrations. 3) Speed. 4) Instant data transfer.
    Julianna
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best automation software no one knows about

    Reviewed on 2024/05/19

    I didn’t plan on using automation software yet because my business is still in the early stages....

    I didn’t plan on using automation software yet because my business is still in the early stages. Since this came with my Zoho One subscription, I gave it a try and find it super useful. I can connect all of my other applications, and their support team is very responsive to requests for help or new connections, triggers and data points.

    Pros

    It’s fully functional automation software with lots of application connections and a generous usage limit for their plans. I got it as part of my Zoho One subscription, which I recommend if you’re thinking of the higher tier Flow plan. It’s almost the same price and you get access to almost all of their other apps.

    Cons

    It took a little while to figure out their specific query language, but their support team was always able to help.

    Alternatives Considered

    Zapier

    Reasons for Switching to Zoho Flow

    It was WAY cheaper than Zapier. All the other coaches I talk to complain about how expensive zaps are.
    Nikita
    Nikita
    Overall rating
    • Industry: Machinery
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 6.0 /10

    Generic Flow Manager

    Reviewed on 2024/07/05

    Pros

    It is integrates with most environments in Zoho Suite, enabling far more detailed API connection for each module. One location to connect and oversee as well.

    Some tools and solutions seem to work from the start.

    Cons

    Not easy to differentiate consumption between sources sometimes.
    Support replies push towards 3rd party experts.

    Jack
    Overall rating
    • Industry: Consumer Services
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Customer Support Very Slow

    Reviewed on 2022/07/05

    Average, not enough online material to be able to troubleshoot yourself if new to the software. If...

    Average, not enough online material to be able to troubleshoot yourself if new to the software. If you do reach out as explained above the response time is very slow. I am not sure if this is due to the Flow team being smaller than other services. Projects is by far the best with the online chat function.

    Pros

    Cheap and easy to use. The integrations between Zoho services are fantastic if you love Zoho products.

    Cons

    The support team are very knowledgeable, however, it takes over 48 hours to get a response every single time.

    Sam J
    Sam J
    Overall rating
    • Industry: Financial Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Enhance and guarantee your productivity with Zoho Flow, a powerful automation and integration...

    Reviewed on 2023/02/17

    My overall experience with Zoho Flow has been outstanding and very productive just to say the...

    My overall experience with Zoho Flow has been outstanding and very productive just to say the least. It provides me together with my teammates a common workspace where we collaboratively work together on creating integrations for our apps as well as building automation workflows to automate our repetitive tasks.

    Pros

    One of the things i like find most helpful in Zoho Flow is how it allows you to connect apps in your working infrastructure which makes it possible to have free and uninterrupted flow of data and information between the apps. This is very important as it ensures no delays in the flow of your information. Also, Zoho Flow is a very intuitive tool that has an user-friendly interface together with other features like trigger and drop which all helps makes it easy to create both simple and complex integrations for your apps. Also it offers pre-built flow templates to assist you get started by acting as guides to direct you on how to best use its functionalities. Another excellent thing about Zoho Flow is that it allows you to create automated workflows so as to automate your routine tasks which consumes a lot of time to accomplish. Its provides a shared working space where you can work together as a team to promote collaboration and teamwork which results to better performance and greater results.

    Cons

    I have nothing in Zoho Flow that i do like least about it. All features work efficiently and am completely satisfied with the experience am having with this product.

    Showing 5 reviews of 21 Read all reviews

    Zoho Flow FAQs

    Below are some frequently asked questions for Zoho Flow.

    Zoho Flow offers the following pricing plans:

    • Starting from: US$10.50/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Free: $0 Standard: $10 per org per month, or $100 per org per year. Professional: $25 per org per month, or $250 per org per year. Scale up plans with task add-ons.

    Zoho Flow has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Zoho Flow supports the following languages:

    Arabic, Chinese, Dutch, English, French, German, Indonesian, Italian, Japanese, Portuguese, Spanish, Thai, Vietnamese

    Zoho Flow supports the following devices:

    Zoho Flow integrates with the following applications:

    123FormBuilder, ActiveCampaign, Acuity Scheduling, Asana, Basecamp, BigCommerce, Bitbucket, Box, Buffer, Calendly, Capsule, Chatwork, Constant Contact, Cyfe, Eventbrite, Expensify, Formstack Forms, FreshBooks, Freshdesk, Geckoboard, Gmail, GoTo Meeting, Google Calendar, Google Drive, HubSpot CRM, I Done This, Insightly, Jotform, Kantata, LinkedIn for Business, LiveChat, Mailchimp, MailerLite, Microsoft To Do, PagerDuty, Pipedrive, Pivotal Tracker, Podio, Resource Guru, SendGrid, Shopify, Slack, Stripe, Toggl Track, Toodledo, Trello, Twilio, Twist, Twitter/X, Typeform, Weekdone, Wrike, Wufoo, Zendesk Sell, Zendesk Suite, Zingtree, Zoho Analytics, Zoho Billing, Zoho Books, Zoho CRM, Zoho Campaigns, Zoho Cliq, Zoho Connect, Zoho Creator, Zoho Desk, Zoho Expense, Zoho Forms, Zoho Inventory, Zoho Invoice, Zoho Mail, Zoho Notebook, Zoho People, Zoho Projects, Zoho Recruit, Zoho Survey, monday.com

    Zoho Flow offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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