Marker

About Marker
Marker.io is a visual bug reporting tool which enables QA testers, project and product managers, designers and clients to create tickets directly from the website into Jira, GitHub, Trello, Gitlab, Asana, and more. Marker.io allows users to capture bugs, explain feedback through annotations and labels, and then report feedback in one-click. We add all technical metadata and console logs automatically, so your developers can recreate all issues with ease.
Key benefits of Marker
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Reviews
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- Industry: Internet
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to share visual issues
Reviewed on 2018/03/13
This is the kind of software that saves you time allowing you to focus on what really matter.
This is the kind of software that saves you time allowing you to focus on what really matter.
Pros
As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)
Cons
I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template
Response from Marker.io
We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.
Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does a few, specific things *extremely* well.
Reviewed on 2023/03/02
Pros
Marker saves our team tons of time by allowing our clients to report bugs and issues on the software we developer quickly and efficiently. Clients feel empowered to be able to send feedback with zero friction or issues. The resulting tickets go directly into Jira so we can prioritize alongside all of our other work. Marker is perfect for what it sets out to do.Also - their support is fantastic. The [sensitive content hidden] is responsive and takes care to act on feedback and feature requests super quickly.
Cons
N/A - it is perfect for what it aims to do.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Marker is great for some things but not others
Reviewed on 2023/07/06
Very nice interface and integrations. May be a bit too expensive for a single web designer/developer...
Very nice interface and integrations. May be a bit too expensive for a single web designer/developer. Would like to see on-page integration.
Pros
I tried Marker for QA and issue tracking on websites. It works great to create tickets and integrates nicely with Trello (and many other Kanban-style software). There is a nice integration for allowing users to post their feedback either as a guest or a registered user.
Cons
Marker does not have real-time live issue tracking for website projects. This was crucial for me so that there were no duplicate tickets on a single page. There are probably workarounds but I wanted something that would allow me to navigate to a webpage and see the tickets associated with it directly on the page.
Reasons for Switching to Marker
I tried the Marker.io trial version but it did not meet my specific needs.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Bug reporting has never been easier since I've been using Marker !!
Reviewed on 2018/03/28
Pros
Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!
Cons
It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

- Industry: Design
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Premium capture and annotate tool built for Agencies
Reviewed on 2018/03/14
Pros
Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.
Cons
If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!
Marker FAQs
Below are some frequently asked questions for Marker.Q. What type of pricing plans does Marker offer?
Marker offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
- Starter: $39/month - Team: $79/month - Company: $159/month
Q. Who are the typical users of Marker?
Marker has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Marker support?
Marker supports the following languages:
English
Q. Does Marker support mobile devices?
Marker supports the following devices:
Q. What other apps does Marker integrate with?
Marker integrates with the following applications:
Asana, Basecamp, Bitbucket, ClickUp, GitHub, GitLab, Jira, Notion, Shortcut, Slack, Trello, WordPress, Wrike, monday.com
Q. What level of support does Marker offer?
Marker offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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