About Marker
Marker.io is a visual bug reporting tool which enables QA testers, project and product managers, designers and clients to create tickets directly from the website into Jira, GitHub, Trello, Gitlab, Asana, and more. Marker.io allows users to capture bugs, explain feedback through annotations and labels, and then report feedback in one-click. We add all technical metadata and console logs automatically, so your developers can recreate all issues with ease.
Pricing starting from:
US$49,00/month
- Free Trial
- Subscription
Key benefits of Marker
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$49,00/month
- Free Trial
- Subscription
Images
Features
Total features of Marker: 24
- Alerts/Notifications
- Assignment Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Backlog Management
- Bug Tracking
- Complaint Management
- Customer Complaint Tracking
- Defect Tracking
- Feedback Management
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- Labeling
- Project Management
- Quality Assurance
- Recurring Issues
- Routing
- Task Management
- Task Progress Tracking
- Template Management
- Ticket Management
- Workflow Management
Alternatives
Jira
Freshservice
Zendesk
Instabug
Reviews
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- Industry: Internet
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to share visual issues
Reviewed on 2018/03/13
This is the kind of software that saves you time allowing you to focus on what really matter.
This is the kind of software that saves you time allowing you to focus on what really matter.
Pros
As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)
Cons
I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template
Response from Marker.io
We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.
Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Bug reporting has never been easier since I've been using Marker !!
Reviewed on 2018/03/28
Pros
Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!
Cons
It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs
- Industry: Computer Software
- Company size: 201-500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My overall experience with marker.io has been good.
Reviewed on 2018/03/25
Pros
Works well. The customer support is highly responsive. I had a video chat with a couple of your representatives and it was great!
Cons
I'm used to using Bonfire (which is now Jira Capture) and I'm missing a few features, like I mentioned in the video chat I had with you guys (the template management feature).
- Industry: Design
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Premium capture and annotate tool built for Agencies
Reviewed on 2018/03/14
Pros
Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.
Cons
If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!
- Industry: Computer Software
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super simple way to report web app issues to my team
Reviewed on 2018/03/13
Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.
Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.
Pros
GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.
Cons
I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)
Marker FAQs
Below are some frequently asked questions for Marker.Q. What type of pricing plans does Marker offer?
Marker offers the following pricing plans:
- Starting from: US$49,00/month
- Pricing model: Subscription
- Free Trial: Available
Starter: $49/month Team: $79/month Organization: $159/month
Q. What are the main features of Marker?
We do not have any information about Marker features
Q. Who are the typical users of Marker?
Marker has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Marker support?
Marker supports the following languages:
English
Q. Does Marker support mobile devices?
Marker supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Marker integrate with?
Marker integrates with the following applications:
Asana, Bitbucket, GitHub, GitLab, Jira, Slack, Stride, Trello
Q. What level of support does Marker offer?
Marker offers the following support options:
Email/Help Desk, Phone Support, Chat
Related categories
See all software categories found for Marker.
