About Marker

Marker.io is a visual bug reporting tool which enables QA testers, project and product managers, designers and clients to create tickets directly from the website into Jira, GitHub, Trello, Gitlab, Asana, and more. Marker.io allows users to capture bugs, explain feedback through annotations and labels, and then report feedback in one-click. We add all technical metadata and console logs automatically, so your developers can recreate all issues with ease.

Key benefits of Marker

  • Marker.io plugs directly into existing issue tracking tools, thereby ensuring there are no duplicate issues (single source of truth) or workflow changes (easy team and client adoption).
  • Browser extensions allow users to capture ideas, bugs, and issues from any webpage.
  • Users can save screenshots through existing tools, including Trello, Jira, Slack, GitHub, Bitbucket.
  • Annotations and assigned labels help users clarify their feedback.
  • Users can create clear bug reports quickly and easily.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom and 4 others, India, Japan, Mexico, United States

    Supported Languages

    English

    Images

    Easy in-site annotations and ticket creation.
    Native integrations with 9+ issue tracking tools.
    With even more automatically added metadata and console logs. Easier than ever for developers to recreate and resolve your bugs.
    View 4 more
    Marker video
    Marker screenshot: Easy in-site annotations and ticket creation. Marker screenshot: Native integrations with 9+ issue tracking tools. Marker screenshot: With even more automatically added metadata and console logs. Easier than ever for developers to recreate and resolve your bugs.

    Features

    Total features of Marker: 24

    • Alerts/Notifications
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Backlog Management
    • Bug Tracking
    • Complaint Management
    • Customer Complaint Tracking
    • Defect Tracking
    • Feedback Management
    • Issue Auditing
    • Issue Scheduling
    • Issue Tracking
    • Labeling
    • Project Management
    • Quality Assurance
    • Recurring Issues
    • Routing
    • Task Management
    • Task Progress Tracking
    • Template Management
    • Ticket Management
    • Workflow Management

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    Reviews

    Overall rating

    4,8 /5
    (51)
    Value for Money
    4,6/5
    Features
    4,7/5
    Ease of Use
    4,8/5
    Customer Support
    4,9/5

    Already have Marker?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 51
    Alex G.
    Overall rating
    • Industry: Internet
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy way to share visual issues

    Reviewed on 2018/03/13

    This is the kind of software that saves you time allowing you to focus on what really matter.

    This is the kind of software that saves you time allowing you to focus on what really matter.

    Pros

    As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

    Cons

    I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

    Response from Marker.io

    We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.

    Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

    Vincent L.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Bug reporting has never been easier since I've been using Marker !!

    Reviewed on 2018/03/28

    Pros

    Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!

    Cons

    It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

    Ifat S.
    Overall rating
    • Industry: Computer Software
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    My overall experience with marker.io has been good.

    Reviewed on 2018/03/25

    Pros

    Works well. The customer support is highly responsive. I had a video chat with a couple of your representatives and it was great!

    Cons

    I'm used to using Bonfire (which is now Jira Capture) and I'm missing a few features, like I mentioned in the video chat I had with you guys (the template management feature).

    Sean H.
    Overall rating
    • Industry: Design
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Premium capture and annotate tool built for Agencies

    Reviewed on 2018/03/14

    Pros

    Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

    Cons

    If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

    Thomas K.
    Overall rating
    • Industry: Computer Software
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Super simple way to report web app issues to my team

    Reviewed on 2018/03/13

    Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

    Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

    Pros

    GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

    Cons

    I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)

    Showing 5 reviews of 51 Read all reviews

    Marker FAQs

    Below are some frequently asked questions for Marker.

    Marker offers the following pricing plans:

    • Starting from: US$49,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Starter: $49/month Team: $79/month Organization: $159/month

    We do not have any information about Marker features

    Marker has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Marker supports the following languages:

    English

    Marker supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Marker integrates with the following applications:

    Asana, Bitbucket, GitHub, GitLab, Jira, Slack, Stride, Trello

    Marker offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for Marker.