Marker.io

Visual bug tracking tool

4,8 /5 (52 reviews) Write a Review!

Marker.io Overview

What is Marker.io?

Marker.io is a visual feedback capture tool which enables QA testers, project and product managers, designers and clients to submit bugs and issues to developers directly from inside Jira, GitHub, Trello, Gitlab, Asana, and more. Marker.io allows users to capture bugs, explain feedback through annotations and labels, and then report feedback in one-click.

Marker.io Overview

Pricing

Starting from
US$19,00/month

Pricing options

Free Trial
Subscription
Value for money

Starter: $19/month
Team: $59/month
Organization: Contact Marker.io for pricing information.


Marker.io Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Save screenshots through existing tools, including Trello, Jira, Slack, GitHub, Bitbucket
Annotations and labels allow users to bring clarity to their feedback
Create clear bug reports quickly
Report visual bugs, ideas, & task in Slack
Report visual bugs, ideas, & tasks in Jira
Report visual bugs, ideas, & tasks in GitHub
Marker.io video Marker.io screenshot: Save screenshots through existing tools, including Trello, Jira, Slack, GitHub, Bitbucket Marker.io screenshot: Annotations and labels allow users to bring clarity to their feedback Marker.io screenshot: Create clear bug reports quickly Marker.io screenshot: Report visual bugs, ideas, & task in Slack Marker.io screenshot: Report visual bugs, ideas, & tasks in Jira Marker.io screenshot: Report visual bugs, ideas, & tasks in GitHub

Marker.io Reviews

Marker.io Reviews

Overall rating
4,8
/
5
Excellent
41

Very good
10

Average
0

Poor
1

Terrible
0

Value for Money
4,6
Features
4,6
Ease of Use
4,8
Customer Support
4,8
98% recommended this app
Alex G.

Easy way to share visual issues

This is the kind of software that saves you time allowing you to focus on what really matter.


Vincent L.

Bug reporting has never been easier since I've been using Marker !!


Susan C.

There are a lot of problems with this software. I would describe multiple of them as...

There is some screenshot-taking and annotation functionality that is slightly better than another tool that I have used.
The Issue can be properly assigned before submission.


Sean H.

Premium capture and annotate tool built for Agencies


Thomas K.

Super simple way to report web app issues to my team

Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.


Alex G.
Industry: Internet

Easy way to share visual issues

Used Daily for 6-12 months
Reviewed on 2018/03/13
Review Source: Capterra

This is the kind of software that saves you time allowing you to focus on what really matter.

Pros

As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

Cons

I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Response from Marker.io

We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.

Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vincent L.

Bug reporting has never been easier since I've been using Marker !!

Used Daily for 1+ year
Reviewed on 2018/03/28
Review Source: Capterra

Pros

Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!

Cons

It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

Rating breakdown

Value for Money
Ease of Use
Customer Support

Susan C.
Industry: E-Learning
Company size: 51-200 Employees

There are a lot of problems with this software. I would describe multiple of them as dealbreakers.

Reviewed on 2018/03/22
Review Source: Capterra

There is some screenshot-taking and annotation functionality that is slightly better than another tool that I have used.
The Issue can be properly assigned before submission.

Pros

The product team seems to be willing to fix problems: Marker was not working with our software at all, but the product team fixed the problem within a reasonable amount of time and now they are compatible.

Cons

It is difficult to decide which of the numerous problems is the worst. Probably the most annoying problem is the poor screenshot support: it is impossible to have multiple screenshots at the time of submission, downloading a screenshot causes the Tab to disappear, and it is pretty much impossible to use Marker to Attach a screenshot after the fact.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Sean H.
Industry: Design

Premium capture and annotate tool built for Agencies

Used Daily for 1+ year
Reviewed on 2018/03/14
Review Source: Capterra

Pros

Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

Cons

If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Thomas K.
Industry: Computer Software

Super simple way to report web app issues to my team

Used Daily for 6-12 months
Reviewed on 2018/03/13
Review Source: Capterra

Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

Pros

GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

Cons

I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 52 user ratings
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Marker.io Pricing

Marker.io Pricing

Starting from
US$19,00/month
Free Trial
Subscription
Value for money

Starter: $19/month
Team: $59/month
Organization: Contact Marker.io for pricing information.

Starter: $19/month
Team: $59/month
Organization: Contact Marker.io for pricing information.

Value for Money
4,6/5
Based on 52 user ratings
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Marker.io Features

Marker.io Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,6/5
Based on 52 user ratings
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Categories

Additional information for Marker.io

Additional information for Marker.io

Key features of Marker.io

  • Annotations
  • Automatic notifications
  • Backlog management
  • Browserstack compatible
  • Bug report template
  • Bug tracking
  • Environment data
  • Feedback management
  • Filtering
  • Issue auditing
  • Scheduling
  • Screenshot saving
  • Task tracking

Benefits

  • Marker.io plugs directly into existing issue tracking tools, thereby ensuring there are no duplicate issues (single source of truth) or workflow changes (easy team and client adoption).
  • Browser extensions allow users to capture ideas, bugs, and issues from any webpage.
  • Users can save screenshots through existing tools, including Trello, Jira, Slack, GitHub, Bitbucket.
  • Annotations and assigned labels help users clarify their feedback.
  • Users can create clear bug reports quickly and easily.

  • Marker.io FAQs

    Marker.io FAQs

    Below are some frequently asked questions for Marker.io.

    Q. What type of pricing plans does Marker.io offer?

    Marker.io offers the following pricing plans:

    Starting from: US$19,00/month

    Pricing model: Subscription

    Free Trial: Available

    Starter: $19/month Team: $59/month Organization: Contact Marker.io for pricing information.

    Q. What are the main features of Marker.io?

    Marker.io offers the following features:

    • Annotations
    • Automatic notifications
    • Backlog management
    • Browserstack compatible
    • Bug report template
    • Bug tracking
    • Environment data
    • Feedback management
    • Filtering
    • Issue auditing
    • Scheduling
    • Screenshot saving
    • Task tracking

    Q. Who are the typical users of Marker.io?

    Marker.io has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Marker.io support?

    Marker.io supports the following languages:

    English

    Q. What type of pricing plans does Marker.io offer?

    Marker.io has the following pricing plans:

    Subscription

    Q. Does Marker.io support mobile devices?

    We do not have any information about what devices Marker.io supports

    Q. What other apps does Marker.io integrate with?

    Marker.io integrates with the following applications:

    Asana, Bitbucket, GitHub, GitLab, Jira, Slack, Trello, Trello

    Q. What level of support does Marker.io offer?

    Marker.io offers the following support options:

    Phone Support, Online Support