Employee Navigator

Benefits, HR & compliance software for insurance brokers

About Employee Navigator

Employee Navigator is a benefits administration, HR and compliance software for insurance brokers and their clients which features new hire onboarding, time off tracking and asset tracking technology, plus integrated payroll. Incorporating an ACA dashboard, HRIS and agency management tools, alongside online enrollment, carrier and payroll reporting and HR and benefit communication functionality, Employee Navigator aims to deliver a comprehensive HR solution.

Pricing starting from:

US$445,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Employee Navigator

Key benefits of Employee Navigator

  • Manage HR tasks online with employee onboarding, PTO tracking and asset tracking technology.
  • Streamline HR workflow processes with over 60 integrations, from payroll to TPAs, and more.
  • Gain quick and central access to HR and benefit communication documents.
  • Native apps for iOS and Android give users the flexibility to manage insurance and HR information on the move, via mobile devices.
  • An employee self service portal allows employees to update their own information, request time off, and view documents efficiently.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English, Spanish

    Pricing starting from:

    US$445,00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Employee Navigator

    Images

    Employee Navigator Software - Enroll new hires
    Employee Navigator Software - Centralize HR information
    Employee Navigator Software - Access online employee directory
    Employee Navigator Software - Set task reminders
    Employee Navigator Software - Build PTO policy
    Employee Navigator Software - Access employee self-service
    View 7 more
    Employee Navigator video
    Employee Navigator Software - Enroll new hires
    Employee Navigator Software - Centralize HR information
    Employee Navigator Software - Access online employee directory
    Employee Navigator Software - Set task reminders
    Employee Navigator Software - Build PTO policy
    Employee Navigator Software - Access employee self-service

    Features

    Total features of Employee Navigator: 37

    • API
    • Access Controls/Permissions
    • Approval Process Control
    • Benefits Dashboard
    • Benefits Management
    • COBRA Administration
    • Compensation Management
    • Compliance Management
    • Customizable Branding
    • Customizable Reports
    • Data Import/Export
    • Deduction Management
    • Disability Insurance Administration
    • Document Management
    • Document Storage
    • Employee Benefits Administration
    • Employee Database
    • Employee Management
    • Employee Onboarding
    • Employee Portal
    • Employee Profiles
    • Employee Self Service
    • HIPAA Compliant
    • HR Management
    • HSA/FSA Administration
    • Health Insurance Administration
    • Leave Tracking
    • Life Insurance Administration
    • Onboarding
    • Online Benefits Enrollment
    • Payroll Management
    • Reporting/Analytics
    • Self Service Portal
    • Third Party Integrations
    • Time Off Management
    • Time Off Requests
    • Vacation/Leave Tracking

    Alternatives

    Ease

    4,7
    #1 Alternative to Employee Navigator
    Ease is a cloud-based HR and benefits enrollment platform offering features such as HRIS, payroll, onboarding,...

    PlanSource

    3,9
    #2 Alternative to Employee Navigator
    PlanSource is a complete benefits administration solution that automates & streamlines end-to-end benefits management...

    BambooHR

    4,6
    #3 Alternative to Employee Navigator
    BambooHR offers a solution for managers and employees, with employee profiles, time-off requests & approvals, recruitmen...

    BerniePortal

    4,3
    #4 Alternative to Employee Navigator
    BerniePortal is a cloud-based HR platform for small and mid-sized employers that offers the tools to address every...

    Reviews

    Overall rating

    4,5 /5
    (115)
    Value for Money
    4,6/5
    Features
    4,3/5
    Ease of Use
    4,5/5
    Customer Support
    4,6/5

    Already have Employee Navigator?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 115
    Mark F.
    Overall rating
    • Industry: Insurance
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Employee Naviator is hard to beat... but could be slightly better for brand new users

    Reviewed on 2019/09/06

    Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or...

    Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or situation that this software can't handle. Being one of the largest software solutions of this space, its already connect to tons of insurance companies. It feeds data instantly and stays up to date as data changes. Portals include, other vendors, broker, employer and employees. This makes it easy to keep good communications.

    Pros

    I love how this software is built for any situation. Crossing state lines, different pay rates, different classes, different plans offerings and on and on....

    Cons

    As a brand new user, you will feel overwhelmed creating you new groups. The new user training/tutorials could be a little better. Make the training more predominant to new users. Also, offer 24 hour coaching for those learning the system for the first time.

    Megan C.
    Overall rating
    • Industry: Insurance
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Most user friendly system for a non-technical user

    Reviewed on 2021/06/17

    Our experience has been very positive for us and our clients. It's a huge value to be able to offer...

    Our experience has been very positive for us and our clients. It's a huge value to be able to offer this to our employers to help manage their employees and benefits.

    Pros

    We've learned as we go with this system but once we got the hang of certain features or rules for plan setup it became much more smooth to set up new accounts. We have used/experienced other systems and this is the most user friendly. The support team is excellent and helpful whenever we have questions. The wall feature is critical in managing changes.

    Cons

    The reporting tool could use some work. It's not possible to pull only new hire elections for deductions. There also needs to be a way to include new employees in an open enrollment period without having them enroll twice (once for OE and once for new hire eligibility). They MUST get the PDF editor/fillable form situation figured out asap. Being able to map any fields to a PDF form needs to be figured out.

    Alternatives Considered

    Ease

    Reasons for Switching to Employee Navigator

    I used both and found the alternative to be less intuitive. It looks nice/flashy and has one feature of PDF mapping/forms that is nice. Otherwise, we have other clients who use it and it doesn't do agent assisted enrollments smoothly nor does it integrate well with some of the third party vendors.
    Paula T.
    Overall rating
    • Industry: Education Management
    • Company size: 51-200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product

    Reviewed on 2022/05/26

    Pros

    This integrates with my payroll processing software seamlessly. Employees choose their coverage, I receive a notification of this and can print out a report of what they chose, all deductions automatically populate into our payroll system. I do not need to do anything! This is a free service that is being paid for my our insurance broker

    Cons

    Setting up the integration can be difficult, but I have done it a few times now over the years and I kind of know what I am doing. The reporting feature is cumbersome and hard to use.

    Denise P.
    Overall rating
    • Industry: Human Resources
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Dashboard and reminders not so great

    Reviewed on 2021/06/06

    I wish it was more exception based action oriented vs you having to log in daily to see if you have...

    I wish it was more exception based action oriented vs you having to log in daily to see if you have to do something. The Wall notifications don't tell you if you have to act, but just that something happened. You don't know if it is a benign notification or actionable until you poke around in the software and figure out if something needs done, it doesn't tell you What needs done.

    Pros

    Overall layout is fresh looking and has functions that act as a wizard to walk you through adding a new employee or termination.

    Cons

    Notifications and when to take action. Awful experience. We didn't know to approve insurance for an employee after they made changes, nothing notified us clearly that we had to act so the employee ended up getting denied benefits being past the open enrollment period. EOIs pending is not helpful since we can't take action until there is approval or denial. This section should alert there is approval.or denial. It is completely docsonnected from the process, you have to wait for an email then just know to go in and change the setting. Otherwise, you constantly have this long list of EOIs pending that you can't act on but it constantly makes you think you have outstanding items.

    Jacqueline B.
    Overall rating
    • Industry: Insurance
    • Company size: 11-50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    If you care about tracking EOIs and compliance overrall... this one is for you

    Reviewed on 2019/12/10

    Pros

    It has a great user interface and is easy for HR and employees to use. We received feedback from employees that the online enrollment flow is easy to use during our very first Open Enrollment on EN and that is saying something if the employees find it easy to use! Also the Evidence of Insurability tracking is easy and seamless. We and our client struggle and spend hours tracking and reviewing EOI from other systems while EN's is easy to build on the plan side and easy to understand from the employee and HR views. We also love the carrier integrations. We mostly have ancillary carrier integrations, no medical ones yet. I manage the 834 EDI feeds on the self-service system for our medical carriers and that is also easy to use. Finally we love the automatic reminders that can be scheduled for new hires and open enrollment and we love the ability to customize the notifications for different actions in the system both for broker and for client's HR team.

    Cons

    It is a rules-based system so if you have clients who like to make their own rules , well then this will frustrate them. You do have the ability to manually edit effective dates of enrollments and coverage amounts but otherwise the extra effort of tracking and processing special exceptions will exhaust you and the client and it will also make the option of carrier integrations an impossibility because you will have so many error discrepancy reports to fix.

    You also only have one person from your agency who can contact service on your behalf unless you pay extra for another premier user. Sometimes this can be frustrating to funnel every question and issue through one person.

    Alternatives Considered

    Ease and BerniePortal

    Reasons for Choosing Employee Navigator

    HR Connection offered very limited plan build options and poor notification options for employees and for us as the broker. Tracking EOI on it was terrible. We needed the rules based system that EN offers because we care a lot about our clients' compliance adherence and EN helps us manage that.

    Reasons for Switching to Employee Navigator

    EN's User interface was better and we liked that EN is not owned by an insurance company, it is independent like our agency.
    Showing 5 reviews of 115 Read all reviews

    Employee Navigator FAQs

    Below are some frequently asked questions for Employee Navigator.

    Employee Navigator offers the following pricing plans:

    • Starting from: US$445,00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Enhanced: $445/month Enhanced plus: $545/month Elite: $755/month Platinum: $2100/month

    Employee Navigator has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    Employee Navigator supports the following languages:

    English, Spanish

    Employee Navigator supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Employee Navigator integrates with the following applications:

    ADP, Paycor, Paylocity, iSolved

    Employee Navigator offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

    See all software categories found for Employee Navigator.