Employee Navigator
Employee Navigator
About Employee Navigator
Employee Navigator is a benefits administration, HR and compliance software for insurance brokers and their clients which features new hire onboarding, time off tracking and asset tracking technology, plus integrated payroll. Incorporating an ACA dashboard, HRIS and agency management tools, alongside online enrollment, carrier and payroll reporting and HR and benefit communication functionality, Employee Navigator aims to deliver a comprehensive HR solution.
Key benefits of Employee Navigator
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- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
So great!
Reviewed on 2022/11/15
Been wonderful and so helpful in streamlining the benefit deduction process. Previously I was hand...
Been wonderful and so helpful in streamlining the benefit deduction process. Previously I was hand entering each deduction for each employee every year and when changes occured and it's nice that it's so well integrated. We also receive it free through our insurance broker which is nice.
Pros
I love how seamlessly EN integrates with Paycor and all new employees are sent to EN and all elections are sent to the paygrid. It made open enrollment very easy last year.
Cons
It's always difficult to figure out how to resend a welcome email or access code to employees if they switched from inelgible to later eligible or if they lose the initial email.
- Industry: Insurance
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Benefits Administration Solution for Clients
Reviewed on 2019/12/10
Pros
Employee Navigator is constantly updating with requests form the community to enhance their technology and meet the needs of all customers.
Cons
Some of the additional modules, such as onboarding and PTO, cannot compete with other premium solutions in the market.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Weak features, no access to training
Reviewed on 2020/03/16
Horrible. Useless tool that is truly embarrassing for any HR department. It made me think all
HR...
Horrible. Useless tool that is truly embarrassing for any HR department. It made me think all
HR should be done on paper. That's saying a lot because I work for an IT company.
Pros
There was virtually nothing about this that I found intuitive or ideal. The steps to add a new employee were fairly straightforward
Cons
Navigation through the site was not intuitive.
There are no training videos to teach you how to set up or manage employees.
The time off feature never worked--the number of hours came out wrong for almost all employees & requried a 14 day waiting period from policy creation to activation.
Social security numbers are always visible. I would prefer to have this blacked out unless I chose to see it.
Employees don't receive confirmations of updates to their account. This would be ideal for benefits enrollment.
The email templates were difficult to use. I never quite figured it out.
The admin doesn't get notifications/confirmation when changes are made (terminations, benefits changes, time off requests)
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Employee Naviator is hard to beat... but could be slightly better for brand new users
Reviewed on 2019/09/06
Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or...
Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or situation that this software can't handle. Being one of the largest software solutions of this space, its already connect to tons of insurance companies. It feeds data instantly and stays up to date as data changes. Portals include, other vendors, broker, employer and employees. This makes it easy to keep good communications.
Pros
I love how this software is built for any situation. Crossing state lines, different pay rates, different classes, different plans offerings and on and on....
Cons
As a brand new user, you will feel overwhelmed creating you new groups. The new user training/tutorials could be a little better. Make the training more predominant to new users. Also, offer 24 hour coaching for those learning the system for the first time.
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We've moved all of our clients online and will never go back!
Reviewed on 2017/12/29
Pros
We expected to gain client facing efficiencies but have been thrilled with the internal benefits it's had at our agency. We can scale so much more effectively now that we have standardized much of our processes through Employee Navigator. The software allows you to scale the technology used by larger employers into the small/middle market where it is most needed.
Cons
The software is constantly improving but that also comes means it's changing. Staying on top of all the new enhancements and features definitely requires an internal resource dedicated to the task but is worth it in the end.
Employee Navigator FAQs
Below are some frequently asked questions for Employee Navigator.Q. What type of pricing plans does Employee Navigator offer?
Employee Navigator offers the following pricing plans:
- Starting from: US$630.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Enhanced: $630/month Enhanced plus: $775/month Elite: $1,050/month Platinum: $2,800/month
Q. Who are the typical users of Employee Navigator?
Employee Navigator has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Employee Navigator support?
Employee Navigator supports the following languages:
English, Spanish
Q. Does Employee Navigator support mobile devices?
Employee Navigator supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employee Navigator integrate with?
Employee Navigator integrates with the following applications:
Auto Decision Platform, Paycor, Paylocity, iSolved
Q. What level of support does Employee Navigator offer?
Employee Navigator offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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Benefits Administration Software
