
About Employee Navigator
Employee Navigator is a benefits administration, HR and compliance software for insurance brokers and their clients which features new hire onboarding, time off tracking and asset tracking technology, plus integrated payroll. Incorporating an ACA dashboard, HRIS and agency management tools, alongside online enrollment, carrier and payroll reporting and HR and benefit communication functionality, Employee Navigator aims to deliver a comprehensive HR solution.
Pricing starting from:
US$445,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employee Navigator
Key benefits of Employee Navigator
Devices
Business size
Markets
United States
Supported Languages
English, Spanish
Pricing starting from:
US$445,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Employee Navigator
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Features
Total features of Employee Navigator: 37
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Reviews
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- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Employee Naviator is hard to beat... but could be slightly better for brand new users
Reviewed on 2019/09/06
Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or...
Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or situation that this software can't handle. Being one of the largest software solutions of this space, its already connect to tons of insurance companies. It feeds data instantly and stays up to date as data changes. Portals include, other vendors, broker, employer and employees. This makes it easy to keep good communications.
Pros
I love how this software is built for any situation. Crossing state lines, different pay rates, different classes, different plans offerings and on and on....
Cons
As a brand new user, you will feel overwhelmed creating you new groups. The new user training/tutorials could be a little better. Make the training more predominant to new users. Also, offer 24 hour coaching for those learning the system for the first time.
- Industry: Insurance
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most user friendly system for a non-technical user
Reviewed on 2021/06/17
Our experience has been very positive for us and our clients. It's a huge value to be able to offer...
Our experience has been very positive for us and our clients. It's a huge value to be able to offer this to our employers to help manage their employees and benefits.
Pros
We've learned as we go with this system but once we got the hang of certain features or rules for plan setup it became much more smooth to set up new accounts. We have used/experienced other systems and this is the most user friendly. The support team is excellent and helpful whenever we have questions. The wall feature is critical in managing changes.
Cons
The reporting tool could use some work. It's not possible to pull only new hire elections for deductions. There also needs to be a way to include new employees in an open enrollment period without having them enroll twice (once for OE and once for new hire eligibility). They MUST get the PDF editor/fillable form situation figured out asap. Being able to map any fields to a PDF form needs to be figured out.
Alternatives Considered
EaseReasons for Switching to Employee Navigator
I used both and found the alternative to be less intuitive. It looks nice/flashy and has one feature of PDF mapping/forms that is nice. Otherwise, we have other clients who use it and it doesn't do agent assisted enrollments smoothly nor does it integrate well with some of the third party vendors.- Industry: Education Management
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2022/05/26
Pros
This integrates with my payroll processing software seamlessly. Employees choose their coverage, I receive a notification of this and can print out a report of what they chose, all deductions automatically populate into our payroll system. I do not need to do anything! This is a free service that is being paid for my our insurance broker
Cons
Setting up the integration can be difficult, but I have done it a few times now over the years and I kind of know what I am doing. The reporting feature is cumbersome and hard to use.
- Industry: Human Resources
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Dashboard and reminders not so great
Reviewed on 2021/06/06
I wish it was more exception based action oriented vs you having to log in daily to see if you have...
I wish it was more exception based action oriented vs you having to log in daily to see if you have to do something. The Wall notifications don't tell you if you have to act, but just that something happened. You don't know if it is a benign notification or actionable until you poke around in the software and figure out if something needs done, it doesn't tell you What needs done.
Pros
Overall layout is fresh looking and has functions that act as a wizard to walk you through adding a new employee or termination.
Cons
Notifications and when to take action. Awful experience. We didn't know to approve insurance for an employee after they made changes, nothing notified us clearly that we had to act so the employee ended up getting denied benefits being past the open enrollment period. EOIs pending is not helpful since we can't take action until there is approval or denial. This section should alert there is approval.or denial. It is completely docsonnected from the process, you have to wait for an email then just know to go in and change the setting. Otherwise, you constantly have this long list of EOIs pending that you can't act on but it constantly makes you think you have outstanding items.
- Industry: Insurance
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you care about tracking EOIs and compliance overrall... this one is for you
Reviewed on 2019/12/10
Pros
It has a great user interface and is easy for HR and employees to use. We received feedback from employees that the online enrollment flow is easy to use during our very first Open Enrollment on EN and that is saying something if the employees find it easy to use! Also the Evidence of Insurability tracking is easy and seamless. We and our client struggle and spend hours tracking and reviewing EOI from other systems while EN's is easy to build on the plan side and easy to understand from the employee and HR views. We also love the carrier integrations. We mostly have ancillary carrier integrations, no medical ones yet. I manage the 834 EDI feeds on the self-service system for our medical carriers and that is also easy to use. Finally we love the automatic reminders that can be scheduled for new hires and open enrollment and we love the ability to customize the notifications for different actions in the system both for broker and for client's HR team.
Cons
It is a rules-based system so if you have clients who like to make their own rules , well then this will frustrate them. You do have the ability to manually edit effective dates of enrollments and coverage amounts but otherwise the extra effort of tracking and processing special exceptions will exhaust you and the client and it will also make the option of carrier integrations an impossibility because you will have so many error discrepancy reports to fix.
You also only have one person from your agency who can contact service on your behalf unless you pay extra for another premier user. Sometimes this can be frustrating to funnel every question and issue through one person.
Reasons for Choosing Employee Navigator
HR Connection offered very limited plan build options and poor notification options for employees and for us as the broker. Tracking EOI on it was terrible. We needed the rules based system that EN offers because we care a lot about our clients' compliance adherence and EN helps us manage that.Reasons for Switching to Employee Navigator
EN's User interface was better and we liked that EN is not owned by an insurance company, it is independent like our agency.Employee Navigator FAQs
Below are some frequently asked questions for Employee Navigator.Q. What type of pricing plans does Employee Navigator offer?
Employee Navigator offers the following pricing plans:
- Starting from: US$445,00/month
- Pricing model: Subscription
- Free Trial: Not Available
Enhanced: $445/month Enhanced plus: $545/month Elite: $755/month Platinum: $2100/month
Q. Who are the typical users of Employee Navigator?
Employee Navigator has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Employee Navigator support?
Employee Navigator supports the following languages:
English, Spanish
Q. Does Employee Navigator support mobile devices?
Employee Navigator supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Employee Navigator integrate with?
Employee Navigator integrates with the following applications:
ADP, Paycor, Paylocity, iSolved
Q. What level of support does Employee Navigator offer?
Employee Navigator offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
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