Smartech

AI-Powered Personalization & Marketing Automation Platform

About Smartech

Smartech is an AI-powered omnichannel personalization and marketing automation platform that serves as a strategic growth tool for data-driven marketers and product managers. Smartech enables website and mobile app brands deliver hyper-personalized and differentiated customer experiences at scale. Fueled by a KPI-focused approach, Smartech bridges the gap between behavioral analytics and customer engagement.

Powered by our AI Engine, Raman, Smartech helps brands to send the right message to the right user at the right time through the right channel across email, SMS, mobile push notifications, WhatsApp Business API, web messages, and voice.

Additionally, patented Machine Learning algorithms help marketers accurately predict what their users are likely to purchase next. Couple this with powerful, real-time personalized product or content recommendations to give customers exactly what they want, at every stage of their life-cycle, shortening paths to final transaction!

Smartech serves as a full-stack, one-stop solution for digital brands seeking to amplify customer engagement, conversions, and retention at scale.

Key benefits of Smartech

Customer Analytics + Engagement on a Unified Platform
- Turbocharge your marketing strategy using advanced customer-level insights to drive laser-focused engagement campaigns on the same smart platform.

Multi-Channel Marketing Automation, Simplified
- Automate your marketing campaigns as you effortlessly deliver them to relevant customer segments through email, push notifications, in-app messages, or SMS across platforms and devices.

Drive Hyper-Personalization at Scale
- Personalize your communication based on your customers’ demographic, geographic, and behavioral data to create highly relevant campaigns across both web and mobile platforms.

Leverage the Blistering Power of AI and ML
- Focus on optimizing your marketing strategy while you allow our AI Engine, Raman, to do your heavy-lifting. Boost conversions through a predictive understanding of your customers’ behavior.

Gain a Competitive Edge through Marketing Consultancy
- Knowledge is truly power. Benefit from the expertise of our in-house marketing technologists as they help you maximise your ROI on every single campaign or automated journey you orchestrate.

Boost Growth through our Enterprise-Grade Platform
- Whether you’re a startup, SME, or enterprise, we’ve got you covered. Make growth your north star metric on our data-secure, stable, and agile platform, as you maximise your CLTV and ROI.

Devices

Business size

S M L

Markets

United States, Australia, India

Supported Languages

English

Images

Use actionable funnels to track how customers navigate across different channels
Map customer behaviour and analyse how each cohort stays engaged over time, right from the time of signing-up/joining date
Identify active and profitable customers and run effective campaigns to target each segment with customised multi-channel campaigns
Create and deliver marketing campaigns across email, SMS, voice, push notification, in-app, and web messages
Create, schedule and publish browser push notification broadcasts
Automate multi-channel journeys to communicate with diverse customer segments throughout their lifecycle, from acquisition to engagement, monetization, and retention
View 7 more
Smartech video
Smartech screenshot: Use actionable funnels to track how customers navigate across different channels Smartech screenshot: Map customer behaviour and analyse how each cohort stays engaged over time, right from the time of signing-up/joining date Smartech screenshot: Identify active and profitable customers and run effective campaigns to target each segment with customised multi-channel campaigns Smartech screenshot: Create and deliver marketing campaigns across email, SMS, voice, push notification, in-app, and web messages Smartech screenshot: Create, schedule and publish browser push notification broadcasts Smartech screenshot: Automate multi-channel journeys to communicate with diverse customer segments throughout their lifecycle, from acquisition to engagement, monetization, and retention

Features

Total features of Smartech: 39

  • A/B Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Automatic Notifications
  • Behavior Tracking
  • Campaign Analysis
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Communication Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Customer Segmentation
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Lifecycle Management
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration
  • Trend Analysis
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(17)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have Smartech?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 17
Aashish K.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Reviewed on 2017/12/19

Pros

Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons

Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Response from Netcore Smartech

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Pankaj S.
Overall rating
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Reviewed on 2017/10/26

Pros

There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!

Cons

Intially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.

Response from Netcore Smartech

Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Akshay S.
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

PRODUCT & SERVICE FEEDBACK

Reviewed on 2020/01/16

Pros

IN TERMS OF PRODUCT IT IS SIMILAR TO OTHER AVAILABLE SIMILAR PRODUCTS IN MARKET, HOWEVER MAIN KEY DIFFERENTIATOR IS SERVICE PART WHERE THE TEAM IS PROACTIVE AND TAT IS VERY LESS AS COMPARE TO OTHER COMPETITORS.

Cons

THERE ARE 2 MAJOR PARTS ARE MAJOR WITH THE PRODUCT

1 - Website Optimizer
2 - DMP integration

Anil R.
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Netcore is Best Email marketing tool for pushing bulk emails with personalized offer

Reviewed on 2020/03/02

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns...

Overall Netcore is best email marketing tool for doing real time campaigns, promotional campaigns and trigger campaigns.

Pros

Netcore is one of the best email marketing tool for pushing your bulk emails to the customers with customized offer and you can create, execute and track a response of your email marketing campaigns.

Cons

I dont have any dislike for this tool, Its best email marketing in the market for doing your inbound and outbound email marketing campaigns.

Samson A.
Overall rating
  • Industry: Telecommunications
  • Company size: 501-1 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Make life easy and gives the management value for money spent

Reviewed on 2017/12/14

the system only takes what you put into it, and if in the course you made a mistake, it will give...

the system only takes what you put into it, and if in the course you made a mistake, it will give you benefits to correct. I have saved a lot of money for my organization as a result of using this Smartech Panel. as will all know by nature people termed to stay with a brand that makes them happy, and for me and my management, we are here to stay.

Pros

you will see the positive result almost immediately coming in..... this is simply amazing. I have tried other service providers which I will not mention names, but I just have to look for what will make my life and job easier

Cons

am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time. it will only pick the unique primary number and deal with it. this is a good way to save your money and give you value.

Response from Netcore Smartech

Hi Samson, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Showing 5 reviews of 17 Read all reviews

Smartech FAQs

Below are some frequently asked questions for Smartech.

Smartech offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Visit our pricing page for detailed information.

Smartech offers the following features:

  • 360 degree customer profile
  • Actionable funnels
  • Agile workflows
  • Analytics / ROI tracking
  • Artificial intelligence marketing
  • Behavior tracking
  • Campaign content optimization
  • Campaign management
  • Cohorts
  • Communication management
  • Customer activity reporting
  • Customer data collection
  • Customer journey mapping
  • Customer lifecycle management
  • Customer segmentation
  • Customer trend analysis
  • Email drip campaigns
  • Hyper-personalization
  • Multi-channel campaigns
  • Multi-channel marketing automation
  • Multivariate testing
  • RFM analysis
  • Real time data
  • Real time monitoring
  • Send-time optimization
  • Subject line/notification title optimization
  • Time-space triggers

Smartech has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Smartech supports the following languages:

English

We do not have any information about what devices Smartech supports

Smartech integrates with the following applications:

Facebook, GoToWebinar, Magento Commerce, Shopify, WooCommerce, Wordpress, Zapier

Smartech offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Smartech.