Smartech

Smartech

AI-powered Growth Marketing Platform

4.5/5 (15 reviews)

Smartech Overview

Smartech is an India-based, Growth Marketing Platform with cross-channel marketing automation solutions designed to help growth marketers understand, analyze and improve the customer view and journey with a range of features including single-step actionable analytics, artificial intelligence marketing, real-time data, and more. Smartech gives users a single view of their customer activities across various channels and enables users to map customer behavior and respond in real time. Users can also connect with consumers and measure their engagement using artificial intelligence technology.

Smartech provides users with the tools to listen, analyze and converse with their customers. By collecting real-time data on customer demographics, geographics, and behaviors across multiple channels and devices, as well as on both offline and online channels, Smartech helps users build a 360-degree view of their customers’ activities and personas. Marketers can utilize this customer data and information on their purchase habits, interests and demographics to understand their intent and send them personalized and timely communication. Real-time analytics give users actionable insight into customer behaviors and attributes, allowing users to make informed decisions based on insights derived from funnels, cohorts, RFM and sunburst charts.

Multi-channel marketing automation tools help users target marketing messages to the right customers at the right time, enabling users to personalize and contextualize customer engagement across email, SMS, voice, push notifications, browser notifications, and more. Users can communicate with their diverse customer segments easily throughout their lifecycle, from acquisitions to engagement and retention. AI-powered hyper personalization technology enables users to deliver dynamic one-to-one engagement campaigns and engage with customers across different channels and devices. Smartech’s artificial intelligence also supports content optimization, smart segmentation, a chat bot, campaign retargeting, and more.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, India, Middle-East and Africa, United States

Supported Languages

English

Smartech Reviews

Overall rating
4.5/5
93% positive reviews
10
Excellent
4
Very good
0
Average
1
Poor
0
Terrible
Pankaj S.

Netcore's Smartech worked for us brilliantly. Easy to set-up & the tool is so user friendly.

Used Daily for 1+ year
Reviewed on 2017/10/26
Review Source: Capterra

Pros

There are many features in SmarTech which we would like to highlight. We love the feature of it's email campaign builder where one can easily create responsive mailer by simply dragging and dropping boxes. That's really cool. Also, there is another good feature of integrating your SMS and email both campaigns from this single platform. Then there is browser notification, app push notification which are really good to try on right from single platform. There reporting and analytic system is very good one could easily see campaigns performance in detailed manner. We give NetCore Smartech a big thumbs up!!

Cons

Intially, we faced few barriers during campaign set-up and test runs but we got seamless support from Netcore's technology team who were ready to assist us any time and got every issues fixed up.

Response from Netcore Smartech

Hi Pankaj, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Samson A.

Make life easy and gives the management value for money spent

Used Weekly for 1+ year
Reviewed on 2017/12/14
Review Source: Capterra

the system only takes what you put into it, and if in the course you made a mistake, it will give you benefits to correct. I have saved a lot of money for my organization as a result of using this Smartech Panel. as will all know by nature people termed to stay with a brand that makes them happy, and for me and my management, we are here to stay.

Pros

you will see the positive result almost immediately coming in..... this is simply amazing. I have tried other service providers which I will not mention names, but I just have to look for what will make my life and job easier

Cons

am still struggling to find what I don't like about the brand. Smartech Panel makes sure you don't send multiple mails to one same number at the same time. it will only pick the unique primary number and deal with it. this is a good way to save your money and give you value.

Response from Netcore Smartech

Hi Samson, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Aashish K.

It has been a pleasant experience for us at Myntra, to use Netcore for our Campaign Management.

Used Daily for 1+ year
Reviewed on 2017/12/19
Review Source: Capterra

Pros

Great at getting segmentation and personalization done for campaigns. We have been using it to reach out to different customer segmentation with suitable campaigns depending on their purchase behaviour, RFM and other parameters.

Cons

Can further improve the product UI. However the product is good and keeps the campaigns execution task pretty simple in present format as well.

Response from Netcore Smartech

Hi Aashish, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alexander O.

netCORE provides a powerful tool for Customer engagement and retention.

Used Daily for 1+ year
Reviewed on 2018/01/03
Review Source: Capterra

Pros

The tool is fast and very easy to use. It seamlessly integrates all areas of our marketing efforts into one panel making it easy for us to track our customer journey and provide the right information to the right users at the right time.

Cons

It's hard to pick a fault, however, they could do well to provide more detailed and insightful reports

Response from Netcore Smartech

Hi Alexander, Thank you for reviewing Netcore Smartech. We are pleased to hear your positive feedback and appreciate the gesture of taking out time to review us! Team Netcore

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Raman C.

Doubles retention through Smartech integration

Used Daily for 6-12 months
Reviewed on 2017/12/21
Review Source: Capterra

Pros

Segmented Campaigns.
real time updated.
Mail scoring segmentation helps maintain the domain reputation.
Cross device integration.
Industry and function specific targets.
Cohort Analysis

Great Support team. Eisha and Spandan SPOC from Netcore has been available literally 24*7 to help us with our queries and strives a lot to maintain the IP reputation and pushing new creative ideas.

Cons

Reporting feature requires further granular segmentation. Can improve on some extended functionalities and validations

Rating breakdown

Value for Money
Ease of Use
Customer Support

Smartech Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Netcore Smartech for detailed pricing information.

Smartech Features

  • Campaign Management
  • Content Management
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Data

  • A/B Testing
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Campaign Analysis
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Email Marketing
  • Engagement Analytics
  • Real Time Analytics
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Smartech

Key features of Smartech

  • 360 degree customer profile
  • Actionable funnels
  • Agile workflows
  • Analytics / ROI tracking
  • Artificial intelligence marketing
  • Behavior tracking
  • Campaign content optimization
  • Campaign management
  • Cohorts
  • Communication management
  • Customer activity reporting
  • Customer data collection
  • Customer journey mapping
  • Customer lifecycle management
  • Customer segmentation
  • Customer trend analysis
  • Customized & contextualized content
  • Email drip campaigns
  • Hyper-personalization
  • Multi-channel campaigns
  • Multi-channel marketing automation
  • Multivariate testing
  • RFM analysis
  • Real time data
  • Real time monitoring
  • Send-time optimization
  • Subject line/notification title optimization
  • Time-space triggers

Benefits

  • Capture customer demographic, geographic and behavioral data across multiple channels and devices to create a unified customer view with a 360-degree customer profile.
  • Netcore Smartech supports analytics technology with funnels, cohorts and RFM charts, giving users actionable insight into customer behaviors and engagement.
  • Use multi-channel marketing automation tools to create and deliver marketing campaigns across email, SMS, voice, push notification, and more.
  • Netcore Smartech enables users to create agile workflows and use time-space triggers to send the right content to the right customers.
  • Real-time monitoring technology enables users to record and update any changes in customer behavior quickly and accurately.

  • Smartech FAQs

    Below are some frequently asked questions for Smartech.

    Q. What type of pricing plans does Smartech offer?

    Smartech offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Netcore Smartech for detailed pricing information.

    Q. What are the main features of Smartech?

    Smartech offers the following features:

    • 360 degree customer profile
    • Actionable funnels
    • Agile workflows
    • Analytics / ROI tracking
    • Artificial intelligence marketing
    • Behavior tracking
    • Campaign content optimization
    • Campaign management
    • Cohorts
    • Communication management
    • Customer activity reporting
    • Customer data collection
    • Customer journey mapping
    • Customer lifecycle management
    • Customer segmentation
    • Customer trend analysis
    • Customized & contextualized content
    • Email drip campaigns
    • Hyper-personalization
    • Multi-channel campaigns
    • Multi-channel marketing automation
    • Multivariate testing
    • RFM analysis
    • Real time data
    • Real time monitoring
    • Send-time optimization
    • Subject line/notification title optimization
    • Time-space triggers

    Q. Who are the typical users of Smartech?

    Smartech has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Smartech support?

    Smartech supports the following languages:

    English

    Q. What type of pricing plans does Smartech offer?

    Smartech has the following pricing plans:

    Subscription

    Q. Does Smartech support mobile devices?

    We do not have any information about what devices Smartech supports

    Q. What other apps does Smartech integrate with?

    Smartech integrates with the following applications:

    GoToWebinar, Salesforce Sales Cloud, Zapier

    Q. What level of support does Smartech offer?

    Smartech offers the following support options:

    Online Support, Phone Support