Jackrabbit Gymnastics

Jackrabbit Gymnastics

Online cheer gym management software

4.7/5 (59 reviews)

Jackrabbit Gymnastics Overview

Jackrabbit Gymnastics Studio Software will transform the way you grow your business. See how other owners have reduced frustration, saved time and increased revenue with our industry leading features. Enroll faster with online registration, & payments, recurring billing point of sale, top rated customer service and more. Join over 12,000 studios and schools worldwide who have taken charge of their business by using Jackrabbits leading features. Sign up for your live demo today!

Jackrabbit Gymnastics is a cloud-based gymnastics school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help gymnastics school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist gymnastics schools with managing their classes and clients, Jackrabbit Gymnastics provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Gymnastics's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Gymnastics also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Gymnastics provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Jackrabbit Gymnastics Reviews

Overall rating
4.7/5
95% positive reviews
44
Excellent
12
Very good
3
Average
0
Poor
0
Terrible
Ashley L.

We have loved the way Jackrabbit helps streamline our business practices!

Used Daily for 2+ years
Reviewed on 2018/02/22
Review Source: Capterra

Pros

We love that Jackrabbit is always enhancing it's software. They are really great about listening to the customer's needs and trying to find quick solutions for them!

Having online web registrations has been wonderful for both our class enrollment and event enrollment. It is really convenient that we can pick and choose what we want to show up on the website and set an auto email to be sent to the customers immediately after enrolling.

The email student schedules feature is now one of my favorites! It has cut down our enrollment processing time by 50%! It is so nice not to have to type out the student's information and enrollment information when emailing a confirmation!

The email templates and ability to add images and files to emails has been a total game changer for our company! It is so much easier and faster to send information to our customers and be able to improve parent communication!

The staff portal enhancement has helped us be more consistent with tracking attendance. We don't use the time tracking portion or the portal at this time. We are in the process of trying to make the transition of tracking skills in the portal vs. on paper. We would love to see a better way to print a progress report if we switch to doing web based skill tracking.

Lastly, I love the quick chat feature. Having support right at our fingertips is a wonderful feature to a class management system!

Cons

Our downfalls with the system are currently:
-Printed Statement feature- I just recently sent an idea to the enhancement team. I would really like to see it more like the "email student schedules" system. You could set it up exactly how you want it to look in the text boxes and then in the middle it will auto pull the information you selected for the statement. It would also help if you could choose how the spacing reflects after the fold line. I had very minimal header/footer and it still printed almost 300 blank (or only print date) pages.
-In the staff portal, we have had some glitches with a class showing as incomplete attendance when all students have either present or absent recorded and saved. This seems to happen when a makeup or transfer occurs on the same day as the class is held.
-Having glitch issues when using Google Chrome. It has forced me to switch to Microsoft Edge.
-Ability to "transfer" fees to a different category? Or a better way to track credits in the system. Right now it is hard because the money comes in towards on program, they drop for some reason and receive a credit and then when they come back they use it towards another program. The money always stays with the initial program. The credits don't show up on QuickBooks as it's not actual revenue coming in. Maybe there's a better way to track these? Not sure.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joe W.

The best answer when there is no perfect answer

Used Daily for 6-12 months
Reviewed on 2019/06/24
Review Source: Capterra

It's been good. We still have some lingering issues 6 months after the changeover. For instance, our instructors have yet to figure out how to properly use the skills module. But we'll get there eventually. We want to get everything we can out of the product.

Pros

Jackrabbit solved a number of problems for us. We were using another product that was just too clunky, requiring a number of work arounds in order to "work". Also, includes the time clock function which our former product did not have, forcing us to use a 3rd party time clock product. So between our old class management product and our old time clock product, we are saving quite a bit of money. And payroll is a lot more straightforward. Also, a number of other processes are simpler and more robust in detail than before.

Cons

The set up should be preceded by an audit period to really dig into current operating procedures and get the best set up for the way the gym does business. As a 25 year old gym with 200 team members, 1500 class participants in a diverse array of classes and 70+ employees, we have different needs than a much smaller and/or younger operation. Six months in we are still frequently requesting guidance from Jack Rabbit and have had to go back and change a number of things that were set up wrong for us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Jill S.

No birthday party system

Used Daily for 2+ years
Reviewed on 2019/02/24
Review Source: Capterra

I enjoyed Jackrabbit and would go back if it were to offer a birthday party expansion/compatible program.

Pros

I liked using jackrabbit class for my indoor playground. We have 8 week long classes and needed to be able to register children for classes while also having a point of sale system for walk in open play customers. I liked that I could run daily/weekly/monthly/custom revenue reports to see exactly which classes and services were generating income and which weren't. It was very user friendly, and I miss using it.

Cons

It does not have a birthday party registration system and no plans to get one (per customer service). Birthday parties are about 40% of my business and I lost business due to this. Customers could only book during times the store was open - OR they could register for a party but we could not offer any upgrades. It was a frustration that cost me money.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Diane T.

JR makes it easy for us to focus on the little things because it takes care of the big things!

Used Daily for 2+ years
Reviewed on 2018/02/26
Review Source: Capterra

Pros

JR is a complete system - it allows us to have customers enroll online day or night, track attendance, track student progress, and post and collect tuition and other fees easily. The financial tracking and reporting are the best in the industry - we are able to track revenue and match it to our quickbooks quickly and easily. Customer support is top notch - we are able to reach them in a variety of ways - via live chat, email, phone call or by setting up a consultation about a specific topic. Webinars and tutorials are also available. We have a complicated discounting system and JR handles it all. While there are always things to improve on such as prorating tuition upon enrollment from the parent portal - they are always working on ways to implement their clients need and want.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jo ann B.

GREAT MANAGEMENT SOFTWARE FOR GYMNASTICS

Used Daily for 2+ years
Reviewed on 2019/02/23
Review Source: Capterra

Jackrabbit Gymnastics has helped our business immensely. We can choose when to run tuition. Parents can look at the Parent Portal account at any time. Customers can see what classes we offer and if they are full or available in real time on our website.

Pros

This system is great! It keeps track of all the students enrolled, what classes they were in before, all transactions. You can post in different ways - per class, everyone or individually. They also take your ideas into consideration and are always looking for ways to improve the software. Customer service is great! They can help by sending them the issue your having by email or on their Facebook page.

Cons

Sometimes their software does go down. It's rare but frustrating. That's about the only issue but overall its a great product.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Jackrabbit Gymnastics Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month

Jackrabbit Gymnastics Features

  • Activity Dashboard
  • Attendance Management
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Custom Forms
  • Electronic Payments
  • Event Scheduling
  • POS
  • Recurring Billing
  • Registration Management
  • Time & Attendance Tracking
  • Website Integration

  • Automated Scheduling
  • Credit Card Processing
  • Customer Database
  • Reporting & Statistics

Additional information for Jackrabbit Gymnastics

Key features of Jackrabbit Gymnastics

  • ACH payment processing
  • Activity dashboard
  • Attendance tracking
  • Barcode scanning
  • Billing & invoicing
  • Billing rate management
  • Calendar management
  • Class management
  • Client portal
  • Clock in / out
  • Custom forms
  • Customizable reporting
  • Discount management
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Employee portal
  • Employee time clock
  • Event calendar
  • Event scheduling
  • Inventory tracking
  • Invoice management
  • Membership management
  • Monitoring
  • Multi-location
  • Online payments
  • Online registration
  • Online registration
  • PCI DSS compliance
  • POS
  • Parent portal
  • Payroll integration
  • Performance reports
  • Permission management
  • Prospecting tools
  • Role-based permissions
  • Room booking
  • SMS integration
  • Scheduling
  • Score tracking
  • Self service portal
  • Student portal
  • Team management
  • Time & attendance tracking
  • Time clock integration
  • Visitor registration
  • Wait list management
  • Website integration

Benefits

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Gymnastics and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

  • Jackrabbit Gymnastics FAQs

    Below are some frequently asked questions for Jackrabbit Gymnastics.

    Q. What type of pricing plans does Jackrabbit Gymnastics offer?

    Jackrabbit Gymnastics offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    No contracts, pricing based on total student count.

    1-100 students: $45/month
    101-250 students: $85/month
    251-500 students: $125/month
    501-1000 students: $155/month
    1001-3000 students: $195/month

    Q. What are the main features of Jackrabbit Gymnastics?

    Jackrabbit Gymnastics offers the following features:

    • ACH payment processing
    • Activity dashboard
    • Attendance tracking
    • Barcode scanning
    • Billing & invoicing
    • Billing rate management
    • Calendar management
    • Class management
    • Client portal
    • Clock in / out
    • Custom forms
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email invitations & reminders
    • Employee portal
    • Employee time clock
    • Event calendar
    • Event scheduling
    • Inventory tracking
    • Invoice management
    • Membership management
    • Monitoring
    • Multi-location
    • Online payments
    • Online registration
    • Online registration
    • PCI DSS compliance
    • POS
    • Parent portal
    • Payroll integration
    • Performance reports
    • Permission management
    • Prospecting tools
    • Role-based permissions
    • Room booking
    • SMS integration
    • Scheduling
    • Score tracking
    • Self service portal
    • Student portal
    • Team management
    • Time & attendance tracking
    • Time clock integration
    • Visitor registration
    • Wait list management
    • Website integration

    Q. Who are the typical users of Jackrabbit Gymnastics?

    Jackrabbit Gymnastics has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Jackrabbit Gymnastics support?

    Jackrabbit Gymnastics supports the following languages:

    English

    Q. What type of pricing plans does Jackrabbit Gymnastics offer?

    Jackrabbit Gymnastics has the following pricing plans:

    Subscription

    Q. Does Jackrabbit Gymnastics support mobile devices?

    We do not have any information about what devices Jackrabbit Gymnastics supports

    Q. What other apps does Jackrabbit Gymnastics integrate with?

    Jackrabbit Gymnastics integrates with the following applications:

    QuickBooks, QuickBooks Online

    Q. What level of support does Jackrabbit Gymnastics offer?

    Jackrabbit Gymnastics offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials