Jackrabbit Swim

Jackrabbit Swim

Online swim school management software

4.6/5 (40 reviews)

Jackrabbit Swim Overview

Jackrabbit Swim is a cloud-based swim school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help swim school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist swim schools with managing their classes and clients, Jackrabbit Swim provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Swim's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Swim also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Swim provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Jackrabbit Swim Reviews

Overall rating
4.6/5
98% positive reviews
26
Excellent
13
Very good
1
Average
0
Poor
0
Terrible
Gwyn V.

Jackrabbit Swim is simply the best for our swimming program!

Used Daily for 2+ years
Reviewed on 2019/07/13
Review Source: Capterra

While Jackrabbit may not do all that I would like it to, this software provides most of what I want and need to run our business. The customer service is the best I've seen in that they respond to inquiries swiftly with answers or suggestions to my situation.

Pros

I first loved the ease of set up for our business. I was able to set up registration and approximately 100 classes in a matter of hours! The ease of use is fantastic. Their staff responded to all of my questions quickly and helped me to work around some issues that their software couldn't handle at the time I set everything up. Nowadays, I LOVE the prorating feature.

Cons

There are a few things I wish I could do with Jackrabbit Swim:
1. Sort daily schedules by instructor or skill level
2. Generate more customized reports for internal use
3. Maintain a history of instructors for classes
4. Be able to add a substitute instructor to the schedule when regular instructors are out

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Gwyn V.

Best Swim Lesson Registration/Scheduling Software I've found

Used Daily for 2+ years
Reviewed on 2018/10/30
Review Source: Capterra

Originally used Jackrabbit and thought I would try another scheduling software...I was seduced by some Australian accents...about 3 days before going live, everything fell apart and I realized I could not use a company who took so long to respond to urgent questions. I was able to get everything up and running with Jackrabbit in those 3 days (and I was setting up approximately 500 classes/groups) and it all went off without a hitch!

Pros

I love that registrations are electronic...that you can access remotely...reports are easily generated...seamless transactions with credit card processor...super fast response time to questions or concerns about the software. Loving the prorating for tuition.

We use the software for swim lessons and swim team.

Cons

The daily calendar of events does not allow for sorting by instructor or show students on a print out. We end up having to copy and paste into our own daily print out.
Entering swim meet fees is time consuming as it must be done by loading each individual family.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alivia M.

Jackrabbit Experience

Used Daily for 2+ years
Reviewed on 2018/11/01
Review Source: Capterra

It has been awesome! Customer support has always been very polite with answering my millions of questions. I’m getting more used to all of the drop-down menus and trying to use new features. I’d like for here to be more frequent webinars on all the extra features people may not realize exist or that could be utilized differently. There is so much to this software and I know I’m not using it to it’s full potential cause I’m not sure how!

Pros

I enjoy how easy it is to organize all data entries for each student and the different tools for viewing classes.

Cons

Sometimes there are features that aren’t as accessible or don’t make sense. For example, I’d love to be able to send automated reminder emails to my parents for when tuition is about to be taken out. I don’t like that emails can only be sent out 90 days in advance. Why is this?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nick M.

There is no better program for our industry

Used Daily for 2+ years
Reviewed on 2019/06/24
Review Source: Capterra

Well considering when I first started teaching I was managing my class schedules using paper and a filing cabinet, Jackrabbit has saved countless man hours over the years.

Pros

It literally has almost every feature I need to manage my school. The program is easy to use and I find it easy to train new employees. The biggest time saver for me is having all the templates in place, including pre-drafted emails, etc.

Cons

I really like the legacy version of posting tuition fees because I had a system down that worked well with the templates I had. I’m struggling a bit more with the updated version. The other thing I wish they had was an option to allow customers to schedule make-ups via the parent portal.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Suzanne S.

Jackrabbit Swim has helped us streamline our business operations and be better organized.

Used Daily for 2+ years
Reviewed on 2018/03/20
Review Source: Capterra

Pros

We are able to use it for our swim lessons as well as a swim team. It is nice to use one piece of software for both although it's not perfect for our business model. Support responds quickly even if they are not able to fix the issue immediately.

Cons

There are times when the software doesn't seem to have been tested well in an actual user environment. Some things just don't make sense. I think many recurring tasks could be accomplished with less mouse clicks. I wish the end-user had a more ability to customize reports and statements (i.e. I would like to be able to create a report completely from scratch with input and output of my choice).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jackrabbit Swim Pricing

Starting from
US$45,00/month
Pricing options
Free Trial
Subscription
Value for money

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month

Jackrabbit Swim Features

  • Activity Dashboard
  • Attendance Management
  • Automatic Notifications
  • Automatic Reminders
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Custom Forms
  • Electronic Payments
  • Event Scheduling
  • POS
  • Recurring Billing
  • Time & Attendance Tracking
  • Website Integration

  • Automated Scheduling
  • Credit Card Processing
  • Customer Database
  • Registration Management
  • Reporting & Statistics

Additional information for Jackrabbit Swim

Key features of Jackrabbit Swim

  • ACH payment processing
  • Activity dashboard
  • Attendance management
  • Attendance tracking
  • Barcode / RFID scanning
  • Barcode scanning
  • Billing & invoicing
  • Billing rate management
  • Calendar management
  • Client portal
  • Clock in /out
  • Custom forms
  • Customizable reporting
  • Discount management
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Employee portal
  • Event calendar
  • Event scheduling
  • Inventory tracking
  • Invoice management
  • Member management
  • Monitoring
  • Multi-location
  • Online payments
  • Online registration
  • PCI DSS compliance
  • POS
  • Parent portal
  • Payroll integration
  • Payroll management
  • Performance reports
  • Permission management
  • Prospecting tools
  • Role-based permissions
  • Room booking
  • SMS integration
  • Self service portal
  • Staff management
  • Student management
  • Student portal
  • Team management
  • Time & attendance tracking
  • Time clock integration
  • Visitor registration
  • Website integration

Benefits

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Swim and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

  • Jackrabbit Swim FAQs

    Below are some frequently asked questions for Jackrabbit Swim.

    Q. What type of pricing plans does Jackrabbit Swim offer?

    Jackrabbit Swim offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    No contracts, pricing based on total student count.

    1-100 students: $45/month
    101-250 students: $85/month
    251-500 students: $125/month
    501-1000 students: $155/month
    1001-3000 students: $195/month

    Q. What are the main features of Jackrabbit Swim?

    Jackrabbit Swim offers the following features:

    • ACH payment processing
    • Activity dashboard
    • Attendance management
    • Attendance tracking
    • Barcode / RFID scanning
    • Barcode scanning
    • Billing & invoicing
    • Billing rate management
    • Calendar management
    • Client portal
    • Clock in /out
    • Custom forms
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email invitations & reminders
    • Employee portal
    • Event calendar
    • Event scheduling
    • Inventory tracking
    • Invoice management
    • Member management
    • Monitoring
    • Multi-location
    • Online payments
    • Online registration
    • PCI DSS compliance
    • POS
    • Parent portal
    • Payroll integration
    • Payroll management
    • Performance reports
    • Permission management
    • Prospecting tools
    • Role-based permissions
    • Room booking
    • SMS integration
    • Self service portal
    • Staff management
    • Student management
    • Student portal
    • Team management
    • Time & attendance tracking
    • Time clock integration
    • Visitor registration
    • Website integration

    Q. Who are the typical users of Jackrabbit Swim?

    Jackrabbit Swim has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Jackrabbit Swim support?

    Jackrabbit Swim supports the following languages:

    English

    Q. What type of pricing plans does Jackrabbit Swim offer?

    Jackrabbit Swim has the following pricing plans:

    Subscription

    Q. Does Jackrabbit Swim support mobile devices?

    We do not have any information about what devices Jackrabbit Swim supports

    Q. What other apps does Jackrabbit Swim integrate with?

    Jackrabbit Swim integrates with the following applications:

    QuickBooks

    Q. What level of support does Jackrabbit Swim offer?

    Jackrabbit Swim offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials