Jackrabbit Swim

Online swim school management software

4,7 /5 (52 reviews) Write a Review!

Jackrabbit Swim Overview

What is Jackrabbit Swim?

Jackrabbit Swim is a cloud-based swim school management tool with scheduling, accounts receivable, POS, student portal, enrollment, reporting, and more. The all-in-one solution aims to help swim school management, staff, parents, and students to communicate effectively and carry out day-to-day tasks such as booking a class, invoicing, or keeping up-to-date with school events.

In order to assist swim schools with managing their classes and clients, Jackrabbit Swim provides tools for online registration, class management, time tracking, payment processing, billing, and reporting. From the executive dashboard managers and employees with permissions can view upcoming tasks, announcements, alerts, overdue payments, and reports on metrics such as revenue, registrations, past due payments, and more.

The online registration feature can be customized and embedded into any business website to give customers a display of available classes and upcoming events, and provide an online registration form for new students to sign up. Payments can be made online with Jackrabbit Swim's payment processing tools which facilitate discount application, fee calculations, email or printable paper invoices, and electronic credit card or ACH payments. Jackrabbit Swim also integrates with QuickBooks Online for synchronous data recording.

Once enrolled, students have access to a self-service portal where they can view a class calendar, schedules, absences, skills notes, current policies, and more, and parents can also pay any outstanding bills online. For enhanced communication, Jackrabbit Swim provides SMS and email integration so that teachers and management can alert students of closures or important announcements, and send marketing campaigns to students in bulk.

Jackrabbit Swim Overview

Pricing

Starting from
US$45,00/month

Pricing options

Free Trial
Subscription
Value for money

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month


Jackrabbit Swim Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Track student absences and makeup eligibility from the student portal
Monitor student progress and track skills with notes
Employees can log their hours for each shift so that overtime and absences can be accounted for
Billing and invoicing can be handled within the platform and students can pay bills directly within the student portal
Management and employees with permissions have access to an advanced class search, both active and archived
Discounts and fees are automatically calculated when transactions are made
The calendar tool shows upcoming classes and events by room
The dashboard provides an overview of alerts, tasks, overdue payments, and revenue reports
Students or family members can email employees from the student portal
Jackrabbit Swim video Jackrabbit Swim video Jackrabbit Swim screenshot: Track student absences and makeup eligibility from the student portal Jackrabbit Swim screenshot: Monitor student progress and track skills with notes Jackrabbit Swim screenshot: Employees can log their hours for each shift so that overtime and absences can be accounted for Jackrabbit Swim screenshot: Billing and invoicing can be handled within the platform and students can pay bills directly within the student portal Jackrabbit Swim screenshot: Management and employees with permissions have access to an advanced class search, both active and archived Jackrabbit Swim screenshot: Discounts and fees are automatically calculated when transactions are made Jackrabbit Swim screenshot: The calendar tool shows upcoming classes and events by room Jackrabbit Swim screenshot: The dashboard provides an overview of alerts, tasks, overdue payments, and revenue reports Jackrabbit Swim screenshot: Students or family members can email employees from the student portal

Jackrabbit Swim Reviews

Jackrabbit Swim Reviews

Overall rating
4,7
/
5
Excellent
36

Very good
15

Average
1

Poor
0

Terrible
0

Value for Money
4,5
Features
4,3
Ease of Use
4,3
Customer Support
4,7
98% recommended this app
Carly C.

A really great online scheduling/payment software


Gabby M.

Fantastic Platform

We give Jackrabbit Swim a A+


Marsha L.

Jackrabbit Swim

Like I stated, the ease of navigating the software is really nice. However, they change stuff all the time, new, enhanced. Just leave it alone already. The changes they make don't make it any easier, it is time-consuming to figure out the new way, and it really doesn't make the experience any better.


Danila R.

Easy use for swim school

Great


Nicole R.

Best Software for Swim Lessons!

The set up of the software to streamline a business was easy. Scheduling, Registrations, Payments, emails, and the organization of this all in one place is what makes this such a great software. Not to mention great customer support.


Carly C.
Industry: Consumer Services

A really great online scheduling/payment software

Used Daily for 6-12 months
Reviewed on 2018/03/26
Review Source: Capterra

Pros

The software is very easy to use and train employees on. Jackrabbit allows clients to store their credit card information online and makes it much easier for collecting payments. Love that everything we need is in one software- employee time clock, scheduling, payments, and online registration. Another great feature is the snapshot of revenue comparison and reports that you can pull from the information you gather. Customer support is absolutely phenomenal. They have guided me along the way since day one!

Cons

It doesn't fit every scheduling need we have. Although, after trying out 5-6 other scheduling softwares, Jackrabbit was by far the best fit. I don't particularly like the view (snapshot) of the schedules for instructors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Gabby M.
Industry: Sports
Company size: 51-200 Employees

Fantastic Platform

Used Daily for 6-12 months
Reviewed on 2020/08/17
Review Source: Capterra

We give Jackrabbit Swim a A+

Pros

A 180 change from the old platform we were using. It's not only used friendly for the administrators but as well for our families/members. The support staff is awesome! Always ready to help and fast response.

Cons

We wish there was an app for the staff and parents to use...
We wish we could save multiple times in the same class and multiple instructors...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marsha L.
Industry: Facilities Services
Company size: 51-200 Employees

Jackrabbit Swim

Used Daily for 2+ years
Reviewed on 2019/07/15
Review Source: Capterra

Like I stated, the ease of navigating the software is really nice. However, they change stuff all the time, new, enhanced. Just leave it alone already. The changes they make don't make it any easier, it is time-consuming to figure out the new way, and it really doesn't make the experience any better.

Pros

The software is really easy to use. Very user friendly.

Cons

ALL THE CHANGES THAT ARE MADE CONSTANTLY ON THIS SOFTWARE. TRYING TO GET AHOLD OF ANYONE IN CUSTOMER SERVICE IS NEARLY IMPOSSIBLE JUST WHEN YOU GET USED TO DOING SOMETHING, THEY CHANGE AND YOU HAVE TO LEARN HOW TO RE-DO SOMETHING. THE CHANGES THEY MAKE AREN'T ANY BETTER THAN WHAT THEY DID BEFORE. IF IT AIN'T BROKE DONT FIX IT!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Danila R.
Industry: Sports
Company size: 2-10 Employees

Easy use for swim school

Used Daily for 2+ years
Reviewed on 2020/08/18
Review Source: Capterra

Great

Pros

I love that the Jackrabbit team is always improving their software for the better

Cons

Overall my experience with jackrabbit was great. Keep on listening to your customers, I do want to make a suggestion to see if a person can code the name of clients name onto an email

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nicole R.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Best Software for Swim Lessons!

Used Daily for 6-12 months
Reviewed on 2019/07/10
Review Source: Capterra

The set up of the software to streamline a business was easy. Scheduling, Registrations, Payments, emails, and the organization of this all in one place is what makes this such a great software. Not to mention great customer support.

Pros

It's easy to use for administrators and cliental.

Cons

I like everything about the software. I have not found a con thus far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 52 user ratings
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Jackrabbit Swim Pricing

Jackrabbit Swim Pricing

Starting from
US$45,00/month
Free Trial
Subscription
Value for money

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month

No contracts, pricing based on total student count.

1-100 students: $45/month
101-250 students: $85/month
251-500 students: $125/month
501-1000 students: $155/month
1001-3000 students: $195/month

Value for Money
4,5/5
Based on 52 user ratings
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Jackrabbit Swim Features

Jackrabbit Swim Features

Activity Dashboard
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Notifications
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Credit Card Processing
Customer Database
Customizable Branding
Electronic Payments
Event Management
Event Scheduling
POS
Registration Management
Reminders
Reporting & Statistics
Website Integration
Features
4,3/5
Based on 52 user ratings
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Categories

Additional information for Jackrabbit Swim

Additional information for Jackrabbit Swim

Key features of Jackrabbit Swim

  • ACH payment processing
  • Activity dashboard
  • Attendance management
  • Attendance tracking
  • Barcode / RFID scanning
  • Barcode scanning
  • Billing & invoicing
  • Billing rate management
  • Calendar management
  • Client portal
  • Clock in /out
  • Custom forms
  • Customizable reporting
  • Discount management
  • Electronic payments
  • Email integration
  • Email invitations & reminders
  • Employee portal
  • Event calendar
  • Event scheduling
  • Inventory tracking
  • Invoice management
  • Member management
  • Monitoring
  • Multi-location
  • Online payments
  • Online registration
  • PCI DSS compliance
  • POS
  • Parent portal
  • Payroll integration
  • Payroll management
  • Performance reports
  • Permission management
  • Prospecting tools
  • Role-based permissions
  • Room booking
  • SMS integration
  • Self service portal
  • Staff management
  • Student management
  • Student portal
  • Team management
  • Time & attendance tracking
  • Time clock integration
  • Visitor registration
  • Website integration

Benefits

  • Manage employees as well as students with staff scheduling, hours tracking, and payroll integration. Employees can clock in and out of shifts and input overtime for more accurate payrolls.

  • Use Jackrabbit’s point of sale (POS) feature and integrate with any credit card reader to sell merchandise. The barcode scanning feature can be used to enhance the selling process and track inventory levels.

  • Track attendance of students within Jackrabbit Swim and record if students are eligible for make-up classes. Students can also scan in and out of classes using barcodes so that attendance is input automatically.

  • Monitor and track student’s skills and progress with notes and summaries. Teachers can input updates into the system during classes, and students and families can access progress reports from the customer portal.

  • Create a customized and branded online registration form for potential students to sign up online. Payments and registration packets can be automatically handled and reports can be generated to give an overview of online registrations.

  • Jackrabbit Swim FAQs

    Jackrabbit Swim FAQs

    Below are some frequently asked questions for Jackrabbit Swim.

    Q. What type of pricing plans does Jackrabbit Swim offer?

    Jackrabbit Swim offers the following pricing plans:

    Starting from: US$45,00/month

    Pricing model: Subscription

    Free Trial: Available

    No contracts, pricing based on total student count. 1-100 students: $45/month 101-250 students: $85/month 251-500 students: $125/month 501-1000 students: $155/month 1001-3000 students: $195/month

    Q. What are the main features of Jackrabbit Swim?

    Jackrabbit Swim offers the following features:

    • ACH payment processing
    • Activity dashboard
    • Attendance management
    • Attendance tracking
    • Barcode / RFID scanning
    • Barcode scanning
    • Billing & invoicing
    • Billing rate management
    • Calendar management
    • Client portal
    • Clock in /out
    • Custom forms
    • Customizable reporting
    • Discount management
    • Electronic payments
    • Email integration
    • Email invitations & reminders
    • Employee portal
    • Event calendar
    • Event scheduling
    • Inventory tracking
    • Invoice management
    • Member management
    • Monitoring
    • Multi-location
    • Online payments
    • Online registration
    • PCI DSS compliance
    • POS
    • Parent portal
    • Payroll integration
    • Payroll management
    • Performance reports
    • Permission management
    • Prospecting tools
    • Role-based permissions
    • Room booking
    • SMS integration
    • Self service portal
    • Staff management
    • Student management
    • Student portal
    • Team management
    • Time & attendance tracking
    • Time clock integration
    • Visitor registration
    • Website integration

    Q. Who are the typical users of Jackrabbit Swim?

    Jackrabbit Swim has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Jackrabbit Swim support?

    Jackrabbit Swim supports the following languages:

    English

    Q. What type of pricing plans does Jackrabbit Swim offer?

    Jackrabbit Swim has the following pricing plans:

    Subscription

    Q. Does Jackrabbit Swim support mobile devices?

    We do not have any information about what devices Jackrabbit Swim supports

    Q. What other apps does Jackrabbit Swim integrate with?

    Jackrabbit Swim integrates with the following applications:

    QuickBooks Online Advanced

    Q. What level of support does Jackrabbit Swim offer?

    Jackrabbit Swim offers the following support options:

    Phone Support, Online Support, Video Tutorials, FAQs