Picnic

Picnic

Gamification for community engagement

4.5/5 (6 reviews)

Picnic Overview

Picnic is a gamification platform designed to help businesses drive customer loyalty and engagement through points, leaderboards, goal tracking, and more. With the Picnic BasKit and Picnic Platform packages, businesses can create and deploy customized gamification campaigns. Picnic BasKit provides users with a turnkey gamification and loyalty solution whist the Picnic Platform is designed specifically for developers to aid with the development and administration of gamification projects.

With Picnic BasKit users can create gamification campaigns to engage their community through tools such as point scoring, leaderboards, community challenges, scheduled competitions and prizes, digital goods collection, and more. Suitable for e-commerce, hospitality, employee engagement, fan engagement, sports and events, and more, Picnic aims to help businesses motivate community members in order to increase customer spend and boost revenue and engagement.

Picnic Platform is designed specifically for developers and provides a suite of development kits, back-end administration tools, auditing systems, design templates, and APIs in order to aid users with creating and running customized gamification projects or campaigns. Users can launch gamification features such as badges and rewards, points systems, leaderboards, and more, and set up competitions with configurable rules, custom prizes, virtual economies, and in-game currencies.

Pricing

Starting from
US$1 000,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Picnic Reviews

Overall rating
4.5/5
100% positive reviews
3
Excellent
3
Very good
0
Average
0
Poor
0
Terrible
Vamsi K.

Picnic is the best product to build rich Gamification aspects into your product

Used Other for 1+ year
Reviewed on 2018/03/12
Review Source: Capterra

We were able to provide impressive Gamification Systems to our Client, based on this product. The PugPharm team are very knowledgable in the Domain, and are very good at advising you about the overall Strategy for you gamification needs.

Pros

PugPharm provides a comprehensive end to end service to build Gamification into Products. Picnic is the product that is heart of this enterprise. Picnic helps you define Artefacts, Milestones, Rules that power your Gamification workflows. It scales very well to spikes in loads, and is easy to compose / edit the rules. The team behind the product is certainly the best thing about the product. The team does a good job at on-boarding you with the product, as well help you shape up your Game play aspects.

We used Picnic to build Gamification Systems for our clients and the results have been very satisfactory. The team helps with functional aspects of your Gamification story and helps you build a good engagement platform.

Cons

The product is very blackbox style to begin with. The documentation can be improved a lot. More examples of using the product will also be useful, and give the users ability to understand product scope.

The product we used was in a SaaS model. Hence any issues with the product should be taken care by the PugPharm team only. We certainly did not encounter any major breakages, but this model can be quite frustrating to fix issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Phillip D.

PICNIC has been great for our product

Used Weekly for 1+ year
Reviewed on 2017/01/25
Review Source: Capterra

We've been using Picnic for almost 2 years now for our product that targets foster youth. We use it for badging and keeping track of rewards that our members have earned. We worked quite closely with the Picnic team and found them to be professional, helpful and timely. I would say that the model we worked on with them was different than their usual model, as we got into a lot of the development on our side to integrate with theirs. They didn't build all of it which I think is their usual model. So, there were quite a few learning curves in integration from both teams, but I think we all learned a lot more. Certainly didn't put me off working with them, just had some bumps to overcome. Hopefully our experience will feed into others into the future working in the same way.

As for features, I think I'd like to see more reporting as it is pretty basic, but I think that it is available with more money to support that, so not sure that is really their issue.

Pros

I think it's got a comprehensive feature set that works well overall with a lot of the engagement pieces we wanted for working with our members.

Cons

It's $$, but I would say that when we reviewed similar projects, it seemed to be cheaper than some and about the same as others. Still feels expensive as an ongoing license. However, they need recognize our project's non-profit status so that helped.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Warren B.

Reliable, flexible, well-supported

Used Daily for 2+ years
Reviewed on 2016/07/20
Review Source: Capterra

Lots of features, flexible to create a wide range of projects and campaigns. Support staff very easy to work with and documentation was clear and up-to-date.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Phillip D.

Fit the bill for gaming

Used Monthly for 2+ years
Reviewed on 2018/03/02
Review Source: Capterra

We were able to get it up and running quickly which met our user goals. It also did a bunch of things that we would have had to spend a bunch of time building. We got what we needed from it.

Pros

We looked at a number of different software packages before deciding to use Pugpharm. It was a good choice for what we needed, which was a quick implementation. We also needed integration with our Drupal website. Their team was pretty flexible and the gameplay understanding was great. We learned a lot about what was needed for our users.

Cons

Probably the dashboard, as while functional, it seems like it could be more friendly. Probably something that will be improved and to be honest, it didn't impact functionality. The integration was also a chance for both teams to learn though, as I think we were the first Drupal implementation.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Alfonso e F.

Picnic helped me a lot, simplifying and accelerating the gamification process.

Used Daily for 1+ year
Reviewed on 2017/11/03
Review Source: Capterra

I will help a lot in the implementation that Picnic will have more examples of how it is used and more documentation.

Pros

Picnic is a reliable and safe tool, which allows me to concentrate on other details of my application.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Picnic Pricing

Starting from
US$1 000,00/month
Pricing options
Free Trial
Subscription
Value for money

Picnic BasKit:

Snack: $1,000/month for 10,000 active users. One time setup fee of $15,000.
Meal: $2,000/month for 30,000 active users. One time setup fee of $20,000.
Feast: $2,500/month for 100,000 active users. One time setup fee of $25,000.

Picnic Platform:

Basic: $1,000/month for 25,000 active users. One time setup fee of $15,000.
Pro: $1,750/month for 50,000 active users. One time setup fee of $20,000.
Enterprise: $2,500/month for 100,000 active users. One time setup fee of $25,000.

Larger scale plans are also available - contact Picnic for a custom price quote.

Picnic Features

  • API
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Real Time Reporting

  • Activity Dashboard
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Reporting
  • Data Import/Export
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Recruiting Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration
  • Time & Attendance Tracking

Additional information for Picnic

Key features of Picnic

  • API
  • Activity logging
  • Activity tracking
  • Alerts / notifications
  • Authentication & security
  • Automatic notifications
  • Badge management
  • Business intelligence
  • Campaign management
  • Campaign planning
  • Collaborative challenges
  • Communication management
  • Competitive challenges
  • Contest management
  • Conversion rate optimization
  • Customer activity reporting
  • Customer experience management
  • Customer loyalty program
  • Customizable branding
  • Customizable templates
  • Engagement analytics
  • Enterprise integration
  • Gamification
  • Goal management
  • Landing page templates
  • Leaderboards
  • Levels
  • Mini games
  • Multi-channel communication
  • Multi-channel marketing
  • Points
  • Prizing fulfilment
  • Quests
  • Real time reporting
  • Real time updates
  • Revenue management
  • Rewards management
  • Rules engine
  • Social media integration
  • Summary reports
  • Virtual goods

Benefits

  • Gain a full overview of visitor behavior with Picnic’s user activity logs which track every interaction and monitor engagement to help users make more informed business decisions based on what works and what doesn't.

  • Create business intelligence reports using Picnic’s extensive reporting modules which allow users to gain insight into engagement psychology, user behavior, loyalty interactions, and more.

  • Integrate gamification tools with social media platforms such as Facebook and Twitter to allow users to benefit from social login, sharing, and milestones.

  • Manage campaigns from the Picnic back-office system which includes the tools to plan and configure gamification projects, schedule campaigns, and make tweaks to existing campaigns.

  • Benefit from the fully configurable Picnic engine which supports gamification in the form of points, badges, leaderboards, levelling, item gameplay, virtual economies, collection challenges, and more.

  • Picnic FAQs

    Below are some frequently asked questions for Picnic.

    Q. What type of pricing plans does Picnic offer?

    Picnic offers the following pricing plans:

    Starting from: US$1 000,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Picnic BasKit:

    Snack: $1,000/month for 10,000 active users. One time setup fee of $15,000.
    Meal: $2,000/month for 30,000 active users. One time setup fee of $20,000.
    Feast: $2,500/month for 100,000 active users. One time setup fee of $25,000.

    Picnic Platform:

    Basic: $1,000/month for 25,000 active users. One time setup fee of $15,000.
    Pro: $1,750/month for 50,000 active users. One time setup fee of $20,000.
    Enterprise: $2,500/month for 100,000 active users. One time setup fee of $25,000.

    Larger scale plans are also available - contact Picnic for a custom price quote.

    Q. What are the main features of Picnic?

    Picnic offers the following features:

    • API
    • Activity logging
    • Activity tracking
    • Alerts / notifications
    • Authentication & security
    • Automatic notifications
    • Badge management
    • Business intelligence
    • Campaign management
    • Campaign planning
    • Collaborative challenges
    • Communication management
    • Competitive challenges
    • Contest management
    • Conversion rate optimization
    • Customer activity reporting
    • Customer experience management
    • Customer loyalty program
    • Customizable branding
    • Customizable templates
    • Engagement analytics
    • Enterprise integration
    • Gamification
    • Goal management
    • Landing page templates
    • Leaderboards
    • Levels
    • Mini games
    • Multi-channel communication
    • Multi-channel marketing
    • Points
    • Prizing fulfilment
    • Quests
    • Real time reporting
    • Real time updates
    • Revenue management
    • Rewards management
    • Rules engine
    • Social media integration
    • Summary reports
    • Virtual goods

    Q. Who are the typical users of Picnic?

    Picnic has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Picnic support?

    Picnic supports the following languages:

    English

    Q. What type of pricing plans does Picnic offer?

    Picnic has the following pricing plans:

    Subscription

    Q. Does Picnic support mobile devices?

    We do not have any information about what devices Picnic supports

    Q. What other apps does Picnic integrate with?

    Picnic integrates with the following applications:

    Capture

    Q. What level of support does Picnic offer?

    Picnic offers the following support options:

    FAQs, Online Support, Phone Support