Envision Salon & Spa

Business management for spas & salons

3,8 /5 (17 reviews) Write a Review!

Envision Salon & Spa Overview

What is Envision Salon & Spa?

Envision is a spa & salon business management solution that includes tools for scheduling, email marketing, sales, and a point of sale (POS). Envision’s built-in scalability makes it suitable for any size business, from a single salon or spa location, to multi-location businesses—even large national chains and franchises.

The features included in Envision spa & salon software cover email and SMS marketing with automation features so that users can set it and move on to more important tasks. The online appointment book calendar is color-coded and easy to read so that staff always know what's on the books. Loyalty programs and memberships can be set up and management within Envision to ensure that loyal customers are receiving extra attention. The software also offers custom mobile apps designed and developed by the Envision team of graphic designers and developers with the aim of generating additional exposure and revenue.

Envision Salon & Spa Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Subscription
Value for money

Standard
$25 a month ($10 each additional user. 9+ users $100 a month. (30 max))
Perfect for solo users to small, growing companies looking for a simple solution.

Preferred
$165 a month (unlimited users)
Grow your business with advanced business building and tracking tools.

Ultimate Plus
$290 a month (unlimited users)
Enjoy all of the benefits of Preferred, PLUS get a custom MyDash App with additional features.
*Upgrade to Enhanced MyDash to enable push notifications & beacon support for a one-time setup fee.


Envision Salon & Spa Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany, Brazil, Mexico
Supported Languages
English

Media

Calendar view
Comparison dashboard
Daily dashboard
Forecast dashboard
Daily appointments overview
Retail products database
Employee app
Employee calendar view
Envision Salon & Spa video Envision Salon & Spa screenshot: Calendar view Envision Salon & Spa screenshot: Comparison dashboard Envision Salon & Spa screenshot: Daily dashboard Envision Salon & Spa screenshot: Forecast dashboard Envision Salon & Spa screenshot: Daily appointments overview Envision Salon & Spa screenshot: Retail products database Envision Salon & Spa screenshot: Employee app Envision Salon & Spa screenshot: Employee calendar view

Envision Salon & Spa Reviews

Envision Salon & Spa Reviews

Overall rating
3,8
/
5
Excellent
6

Very good
6

Average
3

Poor
0

Terrible
2

Value for Money
3,7
Features
3,6
Ease of Use
3,7
Customer Support
3,6
71% recommended this app
Rose C.

Evolution!!!

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons😊


Heidi C.

Good Software but needs some upgrades!

Customer service is excellent! They are easy to contact and really work hard to solve my issues right away and with a "smile"!
They make the process as easy as is possible!


Katrina R.

FALSE ADVERTISING

terrible. Been with them for DECADES and switched to envision go and it's been a mess.


Rhea L.

Envision has everything I need

I switched to Envision from desktop software and their team was great with helping me get everything moved over and setup how I wanted it.
I really like having access to the salon's calendar on my phone. It's easy to book appointments for myself and the team. Appointment confirmations are automatically sent thru email and text, so that's helped reduce no-shows. Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.
New features and updates come out regularly so I always have an up-to-date program! Great experience with Envision :)


Liseli H.

Medical Spa Softwear

As with any software there are things I would like to see change. However Envision has the best customer service around. They are easy to reach & is quick to resolve.


Rose C.
Industry: Cosmetics
Company size: 11-50 Employees

Evolution!!!

Used Daily for 2+ years
Reviewed on 2020/09/08
Review Source: Capterra

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons😊

Pros

I like That it is keeping up with the times! The intervention of customized apps, marketing... its a one stop shop for us.

Cons

Miss the turn away list, and some workarounds for online booking.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Heidi C.
Industry: Consumer Services
Company size: 11-50 Employees

Good Software but needs some upgrades!

Used Daily for 1-5 months
Reviewed on 2020/09/08
Review Source: Capterra

Customer service is excellent! They are easy to contact and really work hard to solve my issues right away and with a "smile"!
They make the process as easy as is possible!

Pros

We had used the Desktop version of Envision cloud for close to 15 years and recently made the switch to the cloud version. Things I like: Closely resembles the desktop version so training was simply, Ease of booking appointments, online booking options, automatic confirmation/cancellation of appointments from guest side, Summit Salon reports and easy payroll reports.

Cons

It was very time consuming to set up the automated marketing, reminders etc.
When an appointment is booked in person a confirmation email is NOT sent to the guest. ( Shouldn't this be a given with any cloud based appointment software?)
Reports regarding online booking stats needs to be greatly improved (For unbooked appointments-Give more information on what services were being requested, what service provider, and at what time so the salon can adjust accordingly)
Better long term automated email marketing is desperately needed as well as more emails per month without needing an additional subscription.
Register drawer reports are confusing and it is too easy to have accidental multiple drawers open.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Katrina R.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

FALSE ADVERTISING

Used Daily for 2+ years
Reviewed on 2020/03/11
Review Source: Capterra

terrible. Been with them for DECADES and switched to envision go and it's been a mess.

Pros

the WORST program we have ever come across. False advertising misled us to many, many things and we were paying for the ultimate package (which by the way states it includes "priority support" but this is not existent. "marketing" is advertised as a feature with the package but they fail to tell you there are limits to text messaging and email. Appointment reminders fail to go out on a weekly basis. Has not been working for 1 month now. List could go on but hope this helps out other businesses - get details of your contract before signing!!

Cons

not exaggerating, almost everything. Not customizable, limited text messages can be sent out, can't choose your time the notifications are sent out either. poor customer service help. poor training. terrible report options.

Response from Ennoview

We are sorry to hear that Envision Cloud was not the right fit for your company. We do everything we can to offer our users a great program with exceptional service. Your subscription did include unlimited phone and email support, plus 3 months of access to our on-boarding team and interactive training courses. Additionally, our Terms of Service outline our email marketing limits and provides details about the included SMS confirmation. We also offer an enhanced SMS service for those who would like to send custom messages on their own schedule. We have thousands of customers using both email and SMS services without interruption. We see that you have cancelled your account, but have asked us to extend your service on multiple occasions. We will continue to fulfill this request as needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Rhea L.
Industry: Cosmetics
Company size: 2-10 Employees

Envision has everything I need

Used Daily for 2+ years
Reviewed on 2020/09/01
Review Source: Capterra

I switched to Envision from desktop software and their team was great with helping me get everything moved over and setup how I wanted it.
I really like having access to the salon's calendar on my phone. It's easy to book appointments for myself and the team. Appointment confirmations are automatically sent thru email and text, so that's helped reduce no-shows. Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.
New features and updates come out regularly so I always have an up-to-date program! Great experience with Envision :)

Pros

I love having access to the software from home, phone, etc. My staff can book their own appointments from the app, so they don't have to wait up front re-book clients or call the salon when they're out. Marketing and appointment confirmations are included. The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.

Cons

Nothing comes to mind. I've been very happy.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Liseli H.
Industry: Medical Practice
Company size: 2-10 Employees

Medical Spa Softwear

Used Daily for 1+ year
Reviewed on 2020/09/08
Review Source: Capterra

As with any software there are things I would like to see change. However Envision has the best customer service around. They are easy to reach & is quick to resolve.

Pros

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

Cons

I would like to see easier email/SMS marketing. Our accounting department was not able to utilize the Quickbooks integration. The medical part of the software needs an overhaul, but for now it is usable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,8/10
Based on 17 user ratings
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Envision Salon & Spa Pricing

Envision Salon & Spa Pricing

Starting from
US$25,00/month
Free Trial
Subscription
Value for money

Standard
$25 a month ($10 each additional user. 9+ users $100 a month. (30 max))
Perfect for solo users to small, growing companies looking for a simple solution.

Preferred
$165 a month (unlimited users)
Grow your business with advanced business building and tracking tools.

Ultimate Plus
$290 a month (unlimited users)
Enjoy all of the benefits of Preferred, PLUS get a custom MyDash App with additional features.
*Upgrade to Enhanced MyDash to enable push notifications & beacon support for a one-time setup fee.

Standard
$25 a month ($10 each additional user. 9+ users $100 a month. (30 max))
Perfect for solo users to small, growing companies looking for a simple solution.

Preferred
$165 a month (unlimited users)
Grow your business with advanced business building and tracking tools.

Ultimate Plus
$290 a month (unlimited users)
Enjoy all of the benefits of Preferred, PLUS get a custom MyDash App with additional features.
*Upgrade to Enhanced MyDash to enable push notifications & beacon support for a one-time setup fee.

Value for Money
3,7/5
Based on 17 user ratings
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Envision Salon & Spa Features

Envision Salon & Spa Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
3,6/5
Based on 17 user ratings
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Categories

Additional information for Envision Salon & Spa

Additional information for Envision Salon & Spa

Key features of Envision Salon & Spa

  • Application integration
  • Appointment reminders
  • Automatic reminders
  • Availability indicator
  • Booking management
  • Branded website
  • Calendar management
  • Campaign management
  • Campaign segmentation
  • Client database
  • Email invitations & reminders
  • Event triggered email
  • Facility scheduling
  • Filtered views
  • Gift card system
  • Goal setting / tracking
  • HIPAA compliance
  • Inventory tracking
  • Membership management
  • Multi-channel marketing
  • Online booking integration
  • Order confirmation
  • PCI DSS compliance
  • POS
  • Package creation
  • Payroll & commissions
  • Performance reports
  • Real time reporting
  • Recurring appointments
  • Referral program
  • Room / equipment management
  • SMS integration
  • Sales reporting
  • Social marketing
  • Social media integration
  • Task management
  • Task scheduling
  • Wait list

Benefits

  • Mobile Apps are available for both business clients and staff.

  • The online appointment book can be utilized from anywhere so users can always book on the go.

  • Automatic appointment confirmations are also available through email or SMS messaging.

  • The POS system for salons gives the option to offer a prebook at the optimal time the client would need to come in again and gives recommendations on the best products in stock that compliment that service.

  • Gift card sales are supported through Envision with online gift card sales right on the business website.

  • Never forget an important date again with automated Email & SMS Marketing with templates that are constantly updated.

  • Goal tracking and reporting is available to track success.

  • Envision Salon & Spa FAQs

    Envision Salon & Spa FAQs

    Below are some frequently asked questions for Envision Salon & Spa.

    Q. What type of pricing plans does Envision Salon & Spa offer?

    Envision Salon & Spa offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    Standard $25 a month ($10 each additional user. 9+ users $100 a month. (30 max)) Perfect for solo users to small, growing companies looking for a simple solution. Preferred $165 a month (unlimited users) Grow your business with advanced business building and tracking tools. Ultimate Plus $290 a month (unlimited users) Enjoy all of the benefits of Preferred, PLUS get a custom MyDash App with additional features. *Upgrade to Enhanced MyDash to enable push notifications & beacon support for a one-time setup fee.

    Q. What are the main features of Envision Salon & Spa?

    Envision Salon & Spa offers the following features:

    • Application integration
    • Appointment reminders
    • Automatic reminders
    • Availability indicator
    • Booking management
    • Branded website
    • Calendar management
    • Campaign management
    • Campaign segmentation
    • Client database
    • Email invitations & reminders
    • Event triggered email
    • Facility scheduling
    • Filtered views
    • Gift card system
    • Goal setting / tracking
    • HIPAA compliance
    • Inventory tracking
    • Membership management
    • Multi-channel marketing
    • Online booking integration
    • Order confirmation
    • PCI DSS compliance
    • POS
    • Package creation
    • Payroll & commissions
    • Performance reports
    • Real time reporting
    • Recurring appointments
    • Referral program
    • Room / equipment management
    • SMS integration
    • Sales reporting
    • Social marketing
    • Social media integration
    • Task management
    • Task scheduling
    • Wait list

    Q. Who are the typical users of Envision Salon & Spa?

    Envision Salon & Spa has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Envision Salon & Spa support?

    Envision Salon & Spa supports the following languages:

    English

    Q. What type of pricing plans does Envision Salon & Spa offer?

    Envision Salon & Spa has the following pricing plans:

    Subscription

    Q. Does Envision Salon & Spa support mobile devices?

    Envision Salon & Spa supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Envision Salon & Spa integrate with?

    We do not have any information about what integrations Envision Salon & Spa has

    Q. What level of support does Envision Salon & Spa offer?

    Envision Salon & Spa offers the following support options:

    Phone Support, Online Support, Video Tutorials