Wire

Wire

The most secure collaboration platform.

4.7/5 (23 reviews)

Wire Overview

Wire is a secure communication and collaboration platform which provides end-to-end encrypted group chats, voice calls, video conferencing, file sharing, screen sharing, and more. The software works across web browsers, iOS, Android, macOS, Windows, and Linux, and supports up to 8 concurrent sessions with data synchronization across devices. Wire is based in the EU, with servers in Ireland and Germany, and aims to help organizations prepare for General Data Protection Regulation (GDPR).

Wire’s group chats can accommodate up to 128 participants, and group voice calls can support 10 members. All file types can be shared through Wire, with users able to view most common file types within conversations on mobile devices. Screens can be shared with up to 10 people, including from desktop to mobile devices, and users can also record and send video messages through the iOS and Android apps. Wire also supports Markdown for text formatting, emojis, GIFs, embedded videos, link previews, image annotation and sketching, and more.

Timed messages disappear after user-defined time periods, with users able to set timers for texts, pictures, video, audio, documents, links, and pings in 1:1 and group chats. Users can also delete messages manually. Admin tools enable the addition or removal of users, management of roles, and chat history removal.

Pricing

Starting from
$5/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 15 others, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Wire Reviews

Overall rating
4.7/5
96% positive reviews
18
Excellent
4
Very good
1
Average
0
Poor
0
Terrible

Wire - secure messaging platform as well as audio/video comms is finally here!

Used Daily for 2+ years
Reviewed on 2018/09/18
Review Source: Capterra

As an early Wire (personal) adopter and a vocal supporter (I want to say Ambassador), I may be a bit biased. Still, I strongly believe everyone deserves a fully secure communication platform and there must be no compromise on that - Wire proves it's possible.
I have successfully converted more than a couple dozens users to Wire - and we never looked back.

Pros

First and most of all, Wire is all about security. Full E2E encryption for all the services it provides - messaging, voice, video. There are no compromises here and if security is a top priority, you don't have to look further.
As far as I know, they are already doing some post-quantum cryptography experimenting, which is really impressive.
Did I mention they are 100% Open Source? Did I say the voice quality is absolutely fantastic?

Cons

Not a lot of things I can say I don't like - basically for private usage the only issue is adoption, as the competition is very hard (not that I find any of the competitors good) and most people base the adoption on the number of people already on the platform.
For business usage, I would say that it has everything that most people would want - yeah, including gifs, but it's always hard to adopt a new tool/software for the team, especially a communication platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Manfred M.

Easy and secure to use communication solution for our business

Used Daily for 1+ year
Reviewed on 2019/05/03
Review Source: Capterra

We like Wire a lot because of the end-to-end encryption, we as a hotel deal a lot with sensitive data of clients to make them feel comfortable during the stay. In order to do this we use Wire across different platforms like on desktop in the reception and on mobile with all our staff. Wire makes it easy to communicate in a modern way via messenger by not needing to think about if the data is protected well enough.

Pros

Our main pros we like about Wire are the end-to-end encryption, the fact Wire offers apps for all platforms and gives us the opportunity to communicate across these. Audio quality is very good compared to other solutions or regular phone calls.

Cons

We noticed some bugs during our use but they also got resolved pretty fast by the team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Bruno B.

Wire use in clinical research

Used Daily for 6-12 months
Reviewed on 2018/09/21
Review Source: Capterra

Pros

I'm the Principal Investigator of an NIH funded research study using Wire to deliver group therapy via text and video-calls to people with a serious mental illness. So far, participants and staff have greatly enjoyed the interface, its innovative features, and the user experience in general. In particular, the group video-conferencing feature allows for smooth and high-quality group calls from mobile devices. In summary, the software has exceeded our expectations in terms of reliability and functionality.

Cons

If I were to pick one area that could be improved, it would probably be the option to easily download and securely archive existing text-based group conversations, which isn't currently available. However, it is my understanding that Wire has plans to develop this feature moving forward.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Natalie D.

Excellent Alternative to Slack

Used Daily for 6-12 months
Reviewed on 2019/04/30
Review Source: Capterra

It has been a great product as something that is very similar to Slack without all of the weird publicity. Slack has seen some issues recently with identity and I think Wire has much more flexibility and integrity. I trust them.

Pros

I love that this software is always up to date and helps me reach my work team at all times of the day. You can set it up through an app on your phone and always be nearby for work emergencies. I also appreciate that it is an encrypted software that allows us to have conversations without fear of it being hacked in to or stolen.

Cons

I think that this software could have a wider selection of gifs and images for use in conversations. I know that seems a bit silly in a work environment but many of us express ourselves through gifs and memes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Beautiful, Easy to use, Top notch security, Messaging as it should be

Used Daily for 2+ years
Reviewed on 2018/02/07
Review Source: Capterra

Pros

Wire is a great example of well developed security messaging. The UI is beautiful and the security does not drag down the ease of use of the software. This is a prime example of engineers knowing how to balance usability and security.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Wire Pricing

Starting from
$5/month
Pricing options
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.
Monthly: $7 per user, per month.
12 months: $6 per user, per month.
24 months: $5 per user, per month.

Wire Features

  • Access Control
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • SSL Security

  • API
  • Activity Dashboard
  • Activity Tracking
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • Search Functionality
  • Third Party Integration

Additional information for Wire

Key features of Wire

  • 1:1 and group chats
  • 1:1 and group voice calls
  • Access controls
  • Audio recording
  • Conferencing
  • Data sync between devices
  • End-to-end encryption
  • File sharing
  • Group calls
  • Group message deletion
  • Image annotation & sketching
  • Markdown support
  • Persistent chat
  • Rich conversations
  • Role management
  • Screen sharing
  • Secure chat
  • Timed messages
  • Video calling
  • Video messages

Benefits

  • Chats, contacts, and conversations can be synchronized across multiple devices, including desktops, tablets, and mobiles, with support for up to 8 concurrent sessions.

  • Timed messages automatically disappear from conversations after a user-defined time period, allowing users to send disappearing text, images, videos, documents, links, and more, in 1:1 and group chats.

  • With Wire’s native Android and iOS apps, users can record video messages up to 4 minutes long and send these through 1:1 and group chats, with the ability to preview and trim clips before sending.

  • Wire offers end-to-end encrypted 1:1 voice and video calls, and group voice calls with up to 10 participants, which also support screen sharing.

  • Files can be shared through Wire, with support for multiple file types including videos, PDFs, and Office documents, and file sizes of up to 25Mb.

  • Wire FAQs

    Below are some frequently asked questions for Wire.

    Q. What type of pricing plans does Wire offer?

    Wire offers the following pricing plans:

    Starting from: $5/month

    Pricing model: Subscription

    Free Trial: Available

    30-day free trial, no credit card required.
    Monthly: $7 per user, per month.
    12 months: $6 per user, per month.
    24 months: $5 per user, per month.

    Q. What are the main features of Wire?

    Wire offers the following features:

    • 1:1 and group chats
    • 1:1 and group voice calls
    • Access controls
    • Audio recording
    • Conferencing
    • Data sync between devices
    • End-to-end encryption
    • File sharing
    • Group calls
    • Group message deletion
    • Image annotation & sketching
    • Markdown support
    • Persistent chat
    • Rich conversations
    • Role management
    • Screen sharing
    • Secure chat
    • Timed messages
    • Video calling
    • Video messages

    Q. Who are the typical users of Wire?

    Wire has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Wire support?

    Wire supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Wire offer?

    Wire has the following pricing plans:

    Subscription

    Q. Does Wire support mobile devices?

    Wire supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Wire integrate with?

    We do not have any information about what integrations Wire has

    Q. What level of support does Wire offer?

    Wire offers the following support options:

    FAQs, Knowledge Base, Online Support