FPS GOLD Core Banking

Core processing software for community banks

About FPS GOLD Core Banking

FPS GOLD Core Processing is a core banking solution designed for community banks with tools for CRM, deposit management, loan planning, accounting, reporting, and more. Community banks can benefit from FPS GOLD’s features to provide a streamlined customer experience using tools such as cross-selling opportunity identification, a customer account database, loan servicing, teller and platform management, general ledger, deposit management, document creation, and more.

Banks can manage their customers with the in-built FPS GOLD CRM tool which provides a customer account database which consolidates important contact information for each client including contact details, accounts, relationships to other customers, documents, and more. The CRM also automatically identifies loyal customers and cross-selling opportunities so that businesses can plan personalized treatment and follow-ups to increase revenue.

To facilitate the management of customer accounts, FPS GOLD Core Processing includes an integrated loan servicing package to manage commercial loans, mortgages, and consumer lending, as well as tools to set up new accounts online or in person with document imaging and electronic signature capture. The system also offers integrated accounts payable, general ledger, fixed assets, and payroll for complete end-to-end account management and synchronous data input. Deposits can be managed within FPS GOLD with automatic service charge calculations and document management.

Key benefits of FPS GOLD Core Banking

  • Gain insight into the business by generating customized reports on metrics such as loan portfolio statistics, year over year loan growth, accounts opened by year, and more.

  • Help customers set up new accounts with a step-by-step process either in person or online with the teller and platform feature. Tools such as electronic signature capture and document imaging help to set up accounts.

  • Manage customer relationships using the in-built CRM which includes a client database with individual files for each customer including contact details, accounts, relationships to other customers, and more.

  • Handle deposits for checking, saving, retirement, and other accounts with the FPS GOLD deposit system. Users can manage safe deposit boxes, calculate service charges, and more.

  • Set up loans for customers online and in real time for commercial loans, mortgages, consumer lending, and more.

  • Devices

    Business size

    S M L

    Images

    The in-built CRM contains a searchable database of all clients
    The teller and platform tool walks users through the process of opening a new customer account
    With FPS GOLD users can manage and track deposits and loans
    Loans such as commercial, mortgages, and consumer lending can be set up
    The accounting package integrates accounts payable, fixed asset, and payroll systems to generate a transaction audit
    Generate and customize reports on key business metrics
    View 7 more
    FPS GOLD Core Banking screenshot: The in-built CRM contains a searchable database of all clients FPS GOLD Core Banking screenshot: The teller and platform tool walks users through the process of opening a new customer account FPS GOLD Core Banking screenshot: With FPS GOLD users can manage and track deposits and loans FPS GOLD Core Banking screenshot: Loans such as commercial, mortgages, and consumer lending can be set up FPS GOLD Core Banking screenshot: The accounting package integrates accounts payable, fixed asset, and payroll systems to generate a transaction audit FPS GOLD Core Banking screenshot: Generate and customize reports on key business metrics

    Features

    Total features of FPS GOLD Core Banking: 66

    • 401(k) Tracking
    • Account Alerts
    • Accounting
    • Alerts/Notifications
    • Amortization Schedule
    • Applicant Tracking
    • Applications Management
    • Audit Trail
    • Auto Loans
    • Automated Decisioning/Underwriting
    • Automatic Funds Distribution
    • Bank Reconciliation
    • Benefits Management
    • Borrower Management
    • Business Loans
    • CRM
    • Check Printing
    • Collateral Tracking
    • Collections Management
    • Compliance Management
    • Compliance Tracking
    • Construction Loans
    • Contact Database
    • Core Banking
    • Corporate Banking
    • Credit Union
    • Customer Accounts
    • Customer Experience Management
    • Customer Management
    • Customizable Branding
    • Customizable Reports
    • Dashboard
    • Data Connectors
    • Data Visualization
    • Direct Deposit
    • Document Imaging
    • Document Management
    • Electronic Signature
    • Fixed Asset Management
    • General Ledger
    • Household Tracking
    • Influence Tracking
    • Investor Management
    • Lending Management
    • Loan Management
    • Loan Portfolio Management
    • Loan Processing
    • Marketing Automation
    • Mortgages
    • Multi-Branch
    • Online Applications
    • Online Banking
    • Payroll Management
    • Pipeline Management
    • Pricing Management
    • Private Banking
    • Relationship Tracking
    • Reporting & Statistics
    • Retail Banking
    • Search/Filter
    • Securities Management
    • Student Loans
    • Transaction Monitoring
    • User Management
    • Vacation/Leave Tracking
    • Widgets

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    Reviews

    Overall rating

    4,4 /5
    (11)
    Value for Money
    4,2/5
    Features
    4,3/5
    Ease of Use
    4,1/5
    Customer Support
    4,8/5

    Already have FPS GOLD Core Banking?

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    Showing 5 reviews of 11
    Emily N.
    Overall rating
    • Industry: Banking
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    CIM Review

    Reviewed on 2019/08/15

    CIM Gold helps us to run daily reports, work daily return reports, submit eACH orginination batches...

    CIM Gold helps us to run daily reports, work daily return reports, submit eACH orginination batches for our clients, look up information related to clients and their relationships as a whole with our bank. It also allows us to target potential clients by having Gold Writer reports created an narrow down a specific target clientele we can target a specific banking product to. An example of this, we decided to push our mobile deposit product on our APP. We ran goldwriters to extract who our online clients are who are signed up but had not used mobile deposit. Then we cleaned up the list and narrowed down even further for marketing budget purposes till we felt good about what we had. We mailed out around 1000 $5 checks to these folks encouraging and incentivizing them to use mobile deposit. We had a 20%+ rate of return which is incredible for our bank!! We are still using this as a way to promote mobile deposit at the personal banker/new account offices with $5 checks to encourage folks to sign up. This is just one example of how CIM Gold has helped us to build deeper relationships with our clients.

    Pros

    Our f/I has used FPS as our core for 24+ years. I can say I have been with our f/I 21 years and been through a few versions of CIM. CIM GOLD is by far the best version produced! I feel it is user friendly and you can find information easily and multiple ways. The enhanced interface and tiles are two of my favorite features. Speed keys on the CIM side make routine searches even easier as they take you right to the place you need to go without having to start somewhere else. There is a ton of functionality and we are always learning to use new features or look at new reports. We have also helped FPS to develop and test features and products as well.

    Cons

    There are not many cons from my perspective. As the Operations Manager, I use CIM extensively for deposit accounts and information related to our clients. I have very limited knowledge of the loan side. The biggest frustration we have had recently is losing internet service and CIM hiccups - for lack of a better explanation- [especially a technical one I can't even begin to give :) ] when CIM hiccups, it closes out and you have to reopen. This is not the end of the world by any means but is frustrating and for us, this is just part of the rural community we support.

    Ricardo P.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    The staff at FPS is great to work with! They're quick to respond & help with the resolution...

    Reviewed on 2018/05/24

    Pros

    The ease of customization FPS allows is great! It allows the bank to have a say on how the software should perform to maximize the banks efforts within the market it operates in. The change from Fiserv to FPS was a great move because of all the added functionality and the client support we receive from staff and our account manager. Our account manager advocates for our needs and is responsive to our requests.

    Cons

    There are still improvements that can be made. Our bank is more commercial focus than retail customers. Adding functionality to compete against larger banks is warranted.

    Verified Reviewer
    Overall rating
    • Industry: Banking
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Feature Rich, Difficult to Find Things Sometimes

    Reviewed on 2018/12/14

    Pros

    FPS Gold as a core processor offers a lot of great features, especially compared to legacy processors. The customer support team is very knowledgeable and helpful.

    Cons

    Though this product is very feature rich, many times it is very difficult to find the information I am looking for as information is split between a lot of different screens. I also feel like the teller interface is difficult to use and should be updated.

    Naher E.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Overall experience is positive, great functionality and easy to use.

    Reviewed on 2018/05/23

    Pros

    The best part of the system is ease of use. The tabs and search feature makes it easy to find information needed but there are a lot of tabs that may be eliminated if the fields were combined within other tabs

    Cons

    There is a lot of navigation required to retrieve information which could be found in one area. The system could communicate better within itself to eliminate duplicate file maintenance requirements. Help screens and online banking (activity logs) should be updated for ease of use.

    Kristina K.
    Overall rating
    • Industry: Banking
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    CIM GOLD

    Reviewed on 2019/09/05

    System is easy to navigate but can still use some upgrades in the Platform area.

    System is easy to navigate but can still use some upgrades in the Platform area.

    Pros

    F1 help - most answers can be found here

    Cons

    Platform - outdated and not user friendly.

    Showing 5 reviews of 11 Read all reviews

    FPS GOLD Core Banking FAQs

    Below are some frequently asked questions for FPS GOLD Core Banking.

    FPS GOLD Core Banking offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact FPS GOLD for pricing information.

    We do not have any information about FPS GOLD Core Banking features

    FPS GOLD Core Banking has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    We do not have any information about what languages FPS GOLD Core Banking supports

    FPS GOLD Core Banking supports the following devices:

    We do not have any information about what integrations FPS GOLD Core Banking has

    FPS GOLD Core Banking offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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