About office24by7
Office24by7 offers a robust CRM integrated with mail, message and call features. The CRM makes a perfect choice for processing, organizing and distributing leads to convert into customers and to maintain seamless customer communication over multi-channel. With cloud telephony, virtual number and IVR, the CRM ensures effortless campaign flow over multichannel and makes customer engagement easier than ever. It’s one of the few CRMs where communication automation tools are combined with marketing and sales automation.
Pricing starting from:
N/A
- Free Trial
- Subscription
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Key benefits of office24by7
Office automation tools help to improve efficiency and accuracy by reducing human intervention. Routine office operation processes like communication, marketing and sales can be automated for easy lead nurturing and convert into sales.
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
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Features
Total features of office24by7: 32
- API
- Auto-Responders
- Automatic Call Distribution
- CRM Integration
- Call Center Management
- Call List Management
- Call Monitoring
- Call Routing
- Call Tracking
- Campaign Management
- Campaign Scheduling
- Chat
- Computer Telephony Integration
- Contact Database
- Customizable Reporting
- Email Notifications
- Feedback Collection
- IVR / Voice Recognition
- Lead Nurturing
- Predictive Dialer
- Prioritizing
- Productivity Reporting
- Queue Manager
- Real Time Notifications
- Real Time Reporting
- Request Routing
- SMS Integration
- Status Reporting
- Survey Management
- Third Party Integration
- Video Conferencing
- Voice Mail
Alternatives
Zendesk
Zoho Desk
LiveAgent
NICE inContact
office24by7 FAQs
Below are some frequently asked questions for office24by7.Q. What type of pricing plans does office24by7 offer?
office24by7 offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Purchase plans are Cost effectively designed to suite and to address all needs of all types of businesses at any point in time. All the purchase plans are customized. Contact Office24/7 for a custom pricing plan based on application type and number of users.
Q. What are the main features of office24by7?
office24by7 offers the following features:
- API
- Auto-responders
- Automatic call distribution
- CRM integration
- Call center management
- Call list management
- Call monitoring
- Call routing
- Call tracking
- Campaign management
- Campaign scheduling
- Chat
- Computer telephony
- Contact database
- Customizable reporting
- Email notifications
- Event triggered email
- Feedback collection
- IT service desk
- IVR / voice recognition
- Live / video conferencing
- Live chat
- Predictive dialer
- Prioritizing
- Productivity reporting
- Queue manager
- Real time notifications
- Real time reporting
- Request routing
- Routing options
- SMS integration
- Status reporting
- Survey management
- Third party integration
- Voice mail
Q. Who are the typical users of office24by7?
office24by7 has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does office24by7 support?
office24by7 supports the following languages:
English
Q. Does office24by7 support mobile devices?
office24by7 supports the following devices:
Android
Q. What other apps does office24by7 integrate with?
We do not have any information about what integrations office24by7 has
Q. What level of support does office24by7 offer?
office24by7 offers the following support options:
Phone Support, Online Support, FAQs, Video Tutorials
Related categories
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