About office24by7

Office24by7 offers a robust CRM integrated with mail, message and call features. The CRM makes a perfect choice for processing, organizing and distributing leads to convert into customers and to maintain seamless customer communication over multi-channel. With cloud telephony, virtual number and IVR, the CRM ensures effortless campaign flow over multichannel and makes customer engagement easier than ever. It’s one of the few CRMs where communication automation tools are combined with marketing and sales automation.

Key benefits of office24by7

Office automation tools help to improve efficiency and accuracy by reducing human intervention. Routine office operation processes like communication, marketing and sales can be automated for easy lead nurturing and convert into sales.

Devices

Business size

S M L

Markets

India

Supported Languages

English

Images

Manage customer data
Track tasks and leads
Report on call centre activity
Track leads by location
Connect with leads via SMS, email, or voice
View 6 more
office24by7 video
office24by7 video
office24by7 screenshot: Manage customer data office24by7 screenshot: Track tasks and leads office24by7 screenshot: Report on call centre activity office24by7 screenshot: Track leads by location office24by7 screenshot: Connect with leads via SMS, email, or voice

Features

Total features of office24by7: 32

  • API
  • Auto-Responders
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call List Management
  • Call Monitoring
  • Call Routing
  • Call Tracking
  • Campaign Management
  • Campaign Scheduling
  • Chat
  • Computer Telephony Integration
  • Contact Database
  • Customizable Reporting
  • Email Notifications
  • Feedback Collection
  • IVR / Voice Recognition
  • Lead Nurturing
  • Predictive Dialer
  • Prioritizing
  • Productivity Reporting
  • Queue Manager
  • Real Time Notifications
  • Real Time Reporting
  • Request Routing
  • SMS Integration
  • Status Reporting
  • Survey Management
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

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office24by7 FAQs

Below are some frequently asked questions for office24by7.

office24by7 offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Purchase plans are Cost effectively designed to suite and to address all needs of all types of businesses at any point in time. All the purchase plans are customized. Contact Office24/7 for a custom pricing plan based on application type and number of users.

office24by7 offers the following features:

  • API
  • Auto-responders
  • Automatic call distribution
  • CRM integration
  • Call center management
  • Call list management
  • Call monitoring
  • Call routing
  • Call tracking
  • Campaign management
  • Campaign scheduling
  • Chat
  • Computer telephony
  • Contact database
  • Customizable reporting
  • Email notifications
  • Event triggered email
  • Feedback collection
  • IT service desk
  • IVR / voice recognition
  • Live / video conferencing
  • Live chat
  • Predictive dialer
  • Prioritizing
  • Productivity reporting
  • Queue manager
  • Real time notifications
  • Real time reporting
  • Request routing
  • Routing options
  • SMS integration
  • Status reporting
  • Survey management
  • Third party integration
  • Voice mail

office24by7 has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

office24by7 supports the following languages:

English

office24by7 supports the following devices:

Android

We do not have any information about what integrations office24by7 has

office24by7 offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials

Related categories

See all software categories found for office24by7.