CARS+

4.3 (15)
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Cloud-based integrated car rental software

About CARS+

CARS+ is a complete car rental software solution designed to connect car rental businesses directly to customers, partners, and brokers. This software can be used by auto-rental companies of all sizes and is customizable with a set of add-ons to suit the needs of any business. It covers the entire car rental process, from reservations, to accounting and reporting. Key features of the platform include frontdesk tools, fleet planning and management, reporting, accounting, and website integration.

The frontdesk management tools within CARS+ allow staff to offer discounts, amend rates, or change classes within set parameters. Sales incentives can be deployed at location, regional or national levels. The system aids businesses in gaining control over their fleet utilization and vehicle allocation by providing vehicle statuses, availability indicators, and real-time reports. Users can track the status of vehicles at all times, run vehicle condition reports, and damage/repair management reports.

CARS+ has dynamic built-in reporting features that provide access to all current and historical data, with hundreds of standard rental reports provided. Reports can also identify and target specific customer groups. The invoicing and accounts receivable tools offer split-billing, forced charging. and dynamic currency conversion features, and CARS+ can be integrated with existing accounting tools for data synchronization and transfer.

The CARS+ mobile vehicle and rental management app for iOS is available which extends CARS+ functions, as it allows users to calculate rental charges, email rental agreements, retrieve rental parameters, or record fuel details directly from a mobile device.


Images

CARS+ Software - CARS+ frontdesk
CARS+ Software - CARS+ iOS App
CARS+ Software - CARS+ reporting features
CARS+ Software - CARS+ fleet management
CARS+ Software - CARS+ damage report
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CARS+ Software - CARS+ frontdesk
CARS+ Software - CARS+ iOS App
CARS+ Software - CARS+ reporting features
CARS+ Software - CARS+ fleet management
CARS+ Software - CARS+ damage report

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Reviews

Overall rating

4.3 /5
(15)
Value for Money
4.6/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support
4.7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 15
Maria Eugenia
Maria Eugenia
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

CARS+ helped us to professionalize and order our operations

Reviewed on 2018/04/11

Pros

We have achieved with CARS+ have in the same system all the information required about our car rental service: customer data, vehicles, maintenance, sales, etc ... It is very important to have this information when making an analysis of the performance of our business.

Cons

Sometimes we need different information that is segmented in different menus and we can not put together our own unified report, we have to do several and put together the report or we must request an IQ

Alienor
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A love hate relationship

Reviewed on 2020/01/30

While there is still plenty to develop and improve, I have worked with many other systems over the...

While there is still plenty to develop and improve, I have worked with many other systems over the years and I can easily say that Cars+ is the best one out there. It ticks the big boxes like availability management, fleet management and user management and while not perfect and pretty slow, the rate upload system via XML is better than most systems out there.
But it needs a new angle, a new vision and it needs to step in the 21st century. The car rental industry is not very dynamic - we all know that - but times are changing. And eventually if improvements don't happen fast enough, someone else will come in.
I think we all have a love hate relationship with Cars+ as sometimes limitations do frustrate us.
Their support is really good, great people and fast replied. Special thanks to [SENSITIVE CONTENT HIDDEN] who are always super helpful and willing to find a solution for us :)

Pros

It's the only system out there that understands availability, and that's the most important thing we do!
Ops wise, the user management system is fantastic.

Cons

All the limitations. It is quite hard to do anything outside the box although [SENSITIVE CONTENT HIDDEN] and the XML team in the UK have been really helpful sorting things out for us.
The reporting is not great as not a lot can be exported.

Response from Thermeon

Hi,
Thank you for sharing your feedback. We appreciate your input. Please reach out to our support team at [email protected]. Your detailed input helps us improve our services.

Luka
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Fast support but development is stucked in stone age :(

Reviewed on 2018/03/21

Mosty problems but we dont have other options :)

Mosty problems but we dont have other options :)

Pros

Its support... cyberquery is also nice addition ... and i lack something else to put as Pros and I need 100 chars to type in this box

Cons

UI, optimisation, ease of use, old school input method, no development, no input for documents or to connect DMS... shame as it have great support and its stucked :(

Response from Thermeon

Dear Luka,
Thank you for posting a review. Firstly, please allow me to apologise on behalf of everyone at Thermeon.
As you know,we have a massive amount of industry knowledge and experience and as you highlighted, our support team is second to none. We love what we do and we want all our Clients to experience that exceptional support and service, so it hurts when we fall short of your expectations.
We understand your experience of ¿CARS+¿ is not of the quality you expect. We are aware that your development requests have not met your expectation and we are working to address this. We want this to be the exception and we won't allow for a repeat of this situation. We can't fix the past, but you have my personal commitment that we will find ways to improve the way we serve you.
I will be in contact with you this week to discuss these issues and find a way forward.
Until then, please again accept my most sincere apologies on behalf of everyone on the team.
Thank you
Matilda Walsh

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Another CARS+ happy user

Reviewed on 2022/07/12

Pros

I have used other multiple car rental software previously but I found CARS+ the most efficient and user friendly software. It is easy to use and moreover it is easy to learn for the new employees too.

Cons

What I have observed that CARS+ is a great software for car rental companies which allows the user to store and retrieve data in different ways. I would like to add only one feature to it is to find a customer's profile or Rental Agreement with the customer's contact number as CARS+ doesn't allows it users to search with the contact phone number.

Response from Thermeon

Hi,
Thank you for your positive review

Jing
Jing
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most powerful system ever seen

Reviewed on 2021/07/12

Outstanding procut, outstanding service, super nice staff.

Outstanding procut, outstanding service, super nice staff.

Pros

I love most the logic and process CARS+ is using. It is so well thought and help you to run your business in the most efficient and correct way.

Cons

Webplan not flexible enough, can not view from the end of one month to the beginning of the other month. Also Frontdesk has too many bugs, not able to use. But that is not an issue really as we prefer to use CARS+.

Response from Thermeon

Hi,
Thank you for your positive review

Showing 5 reviews of 15 Read all reviews

CARS+ FAQs

Below are some frequently asked questions for CARS+.

CARS+ offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Thermeon for pricing information

CARS+ has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CARS+ supports the following languages:

English

CARS+ supports the following devices:

iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations CARS+ has

CARS+ offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CARS+.