Adyen

4.6 (17)
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International payment processing platform

About Adyen

Adyen is a payment processing platform built for businesses within any sector, specifically retail, digital, gaming, hospitality, and ticketing, with tools for accepting payments in multiple formats across online, in-app, and in-store channels. The end-to-end payment processing platform connects businesses to payment methods including Visa, Mastercard, as well as many local methods, to enable merchants to accept payments globally and in multiple currencies.

To facilitate frictionless payment flows, Adyen provides a secure checkout feature which can be added to business websites or apps to provide customers with a customized checkout experience when making purchases online. The checkout tool supports a wide range of payment types including over 250 local and international payment methods, and the tailored checkout can be setup to give dynamic payment options based on customer preferences, transaction history, location, and more. The Adyen point of sale (POS) feature also facilitates in-store payments with end-to-end processing through terminal integration and remote management.

The Adyen MarketPay module is designed to provide marketplaces with a compliant, global payment solution for high-volume marketplaces with tools including secure onboarding on sub-merchants, payment splitting between sub-merchants, automatic payout scheduling, and more. In order to help merchants to understand their customers’ journeys, Adyen provides a custom insights reporting module where businesses can view reports on metrics such as sales performance, settlements, approvals and declines, transactions histories, and more, and these reports can be filtered to view transactions by minute, hour, day, month, or year.


Key benefits of Adyen

  • Detect fraud and receive risk alerts with Adyen’s RevenueProtect fraud detection module which defends transactions without accidentally refusing legitimate transactions and still maintaining a smooth transaction process for the customer.

  • Use the RevenueAccelerate app to optimize conversions and drive successful transactions through data analysis. The module converts incorrectly refused transactions into approvals by predicting and reacting to system flaws.

  • Manage high-volume marketplaces with Adyen MarketPay which provides a compliant, flexible solution for marketplaces. Users can onboard, manage, and pay sub-merchants, accept global payments, and schedule payouts.

  • Optimize growth by providing customers with an omnichannel, smooth payment process whether online, in-store using a point of sale (POS) terminal, or within mobile apps.

  • Facilitate sales from around the world with the choice of over 250 payment methods, including Visa, Mastercard, and local methods, 187 currencies and 200 countries and territories.

  • Images

    Adyen Software - Adyen facilitates one-click payments and can make dynamic payment suggestions based on customer preferences, location, and more
    Adyen Software - Users can view data on settlements, authorizations, and more from the home page
    Adyen Software - Reports are generated on metrics such as transactions and authorizations by day or week
    Adyen Software - Monthly finance reports can be generated to outline refused payments, errors, cancelled payments, abandoned transactions, and more
    Adyen Software - Transaction reports can be filtered by minutes, hours, days, weeks, and months
    Adyen Software - Adyen stores a full database of transaction history
    Adyen Software - The Adyen mobile app can be used to process payments anywhere, from any mobile device
    View 8 more
    Adyen video
    Adyen Software - Adyen facilitates one-click payments and can make dynamic payment suggestions based on customer preferences, location, and more
    Adyen Software - Users can view data on settlements, authorizations, and more from the home page
    Adyen Software - Reports are generated on metrics such as transactions and authorizations by day or week
    Adyen Software - Monthly finance reports can be generated to outline refused payments, errors, cancelled payments, abandoned transactions, and more
    Adyen Software - Transaction reports can be filtered by minutes, hours, days, weeks, and months
    Adyen Software - Adyen stores a full database of transaction history
    Adyen Software - The Adyen mobile app can be used to process payments anywhere, from any mobile device

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    Reviews

    Overall rating

    4.6 /5
    (17)
    Value for Money
    4/5
    Features
    4.5/5
    Ease of Use
    4.5/5
    Customer Support
    4.2/5

    Already have Adyen?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 17
    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Great platform to process transactions

    Reviewed on 2019/11/26

    Adyen has helped us to offer our products to clients in different markets with the payment method...

    Adyen has helped us to offer our products to clients in different markets with the payment method of their choice and to manage our transaction from just one platform in a very easy and organized way

    Pros

    I have been using Adyen for a while now and I am very happy with their performance. It is ideal for international merchants as it support transactions in multiple payments (hosted payments, local card etc) and it is easy to personalize the platform by setting your own rules.
    It is easy to consult the transactions and as soon as you click on the transaction you can clearly understand the status of the transaction and the actions taken (this is it for granted with other payment providers)
    The reposting features are good.

    Cons

    it is not convenient for businesses that do not manage a big number of transactions as it can be expensive, for that matter, I would strongly recommend a provider that charges for transaction and no fees.
    It does has a Risk Detail session inside the transaction tab but it is not very detailed. You will find some basic information that can make you understand if the order is legit but when dealing with big amount transactions or risky areas, I would not rely only in Adyen. It would be nice to have this feature improved.

    Raj
    Overall rating
    • Industry: Computer & Network Security
    • Company size: 51–200 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    User friendly product with international support

    Reviewed on 2025/02/16

    It's an excellent payment solution for international businesses like mine. It is highly scalable...

    It's an excellent payment solution for international businesses like mine. It is highly scalable and has user friendly features. But the customer service has to improve a bit.

    Pros

    Worldwide payment support for credit card and online payments

    Cons

    Invoicing features aren't that user friendly

    Ade
    Overall rating
    • Industry: Automotive
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Complex but good coverage

    Reviewed on 2024/12/19

    I would prefer to be on another platform

    I would prefer to be on another platform

    Pros

    is a very complete solution covering EPOS and online and works with multiple companies

    Cons

    The set up online is complex and requires regular updates

    Melinda Jane
    Overall rating
    • Industry: Sports
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Dependable Payment Processor

    Reviewed on 2024/12/17

    Ayden is a very reliable payment processor. We have never had a problem processing clients' cards.

    Ayden is a very reliable payment processor. We have never had a problem processing clients' cards.

    Pros

    Great software for processing online payments and it supports all kinds of cards and payments.

    Cons

    Fees could be lower for small businesses.

    Verified Reviewer
    Overall rating
    • Industry: Food & Beverages
    • Company size: 10,000+ Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 6.0 /10

    The Best payment platform

    Reviewed on 2025/02/06

    Pros

    Adyen is a wonderful payment platform online and instore

    Cons

    Adyen is not compatible with all electronic payment terminals

    Showing 5 reviews of 17 Read all reviews

    Adyen FAQs

    Below are some frequently asked questions for Adyen.

    Adyen offers the following pricing plans:

    • Starting from: €0.11
    • Free Trial: Available

    Adyen charges a processing fee + commission per transaction which varies depending on payment method and country.

    Adyen has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Adyen supports the following languages:

    English, French, German, Portuguese

    Adyen supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Adyen integrates with the following applications:

    Adobe Commerce, Aria Platform, BigCommerce, Cegid Retail, NetSuite, PrestaShop, Recurly, Salesforce Sales Cloud, Shopify, VTEX, WooCommerce, Zuora, commercetools

    Adyen offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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