B12

B12

AI-assisted website designing & building

4.2/5 (51 reviews)

B12 Overview

B12 is a cloud-based business website builder which uses artificial intelligence (AI) and human designers to create custom websites for brands. B12 aims to provide their customers with more time for building their business, rather than their website, and therefore builds websites for them, whilst also offering tools for customization. Suitable for any kind of business, from immigration law to holistic medicine, B12’s human-assisted AI tool learns about business needs and creates a custom website prototype in 60 seconds.

B12 combines the strengths of technology and human design experts to build branded, customized websites. After clients answer a few questions, the A.I. technology generates a prototype website in 60 seconds. Armed with client feedback, a team of vetted designers transforms this draft into a fully functioning online website in less than a week. Each month, B12 delivers personalized recommendations to users to ensure that websites remain up-to-date with technological advances and trends.

AI can automate and process data, but it can’t think creatively or deal with ambiguity. B12 combines both human designers and AI to create tailored websites for clients. Businesses can then use the design suite to make changes to their website, with tools such as a drag and drop editor, a choice of pre-built page themes, content editing, link embedding, and more. The design suite also allows businesses to edit colors, themes, layouts, images, videos, text, and more, to create a fully customized website.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

B12 Reviews

Overall rating
4.2/5
82% positive reviews
34
Excellent
8
Very good
1
Average
2
Poor
6
Terrible
David M.

Dear God

Used Daily for 6-12 months
Reviewed on 2019/07/05
Review Source: Capterra

One of these months i am going to figure out how to start a wix account and be done with this mind numbing company! Pretty sure they will continue to email me and harass me to the end of time, they don't care at all now so why stop when i leave and go somewhere else. I have been reassured that it would stop a longtime ago and yet, it never ever does. IF YOU HAVE THE RIGHT COMPANY AND YOU WANT A TON OF INTERACTION, THIS COMPANY IS GREAT FOR YOU. However, if you just want a website, these people are not for you. Funny thing is, the contact person i have, he never contacts me. It is this other lady who doesn't care about my requests and just keeps bugging me and bugging me like i don't have anything better to do.

Pros

It gives me a website to promote my business. It validates me.

Cons

The constant disregard of my request to be left alone. I am well aware that at any time i can upgrade my services to pay more and utilize the many different services you offer. But do you think they give a rats ass about my request? Hell No! They are always emailing me because they want my feedback, they want to offer me more services, on and on and on...blah blah, blah! Forget contacting them and asking them to stop because to them that just means contact you more. It is pointless to request anything, they don't care! They think i am stupid.

Response from B12

Hey David! We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website to help you grow your business online.

We would love a chance to make this right for you! Can you reach out to us at [email protected] and someone on our team will follow up with you.

Team B12

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Gary D.

Quality Websites Matter

Used Daily for 6-12 months
Reviewed on 2019/07/12
Review Source: Capterra

Pros

I am the end-user of B12. Although I have a well-respected mental health research consulting practice, I thought I could do without a website or at minimum get away with a "do it yourself" website. I was mistaken. My colleagues, clients, and families all wanted to know my web address. I know some of the best website developers in the country, but even their discount rates would have costs thousands of dollars. I chose B12.

The interfacing with the developers was amazingly straightforward. The suggestions were invaluable. The quality of my website is indistinguishable from other high-priced sites. I could have added all of the bells and whistles, but their suggestions gave me just what I needed. Customer service is superb. By the way, I am able to change the content on my own.

B12 proved to me that quality websites matter. They are now a part of Krazy About Kids.

Cons

The services I received from B12 was everything they promised and more.

Response from B12

Hey Gary! Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. So happy that we are a part of Krazy About Kids!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Tammy P.

Great value for the price

Used Monthly for 1+ year
Reviewed on 2019/06/28
Review Source: Capterra

The is the most user-friendly and supported website creator that I've some across. I've used it for several years now and the price is the best. I am able to work with support staff at B12 if I have any questions or concerns and they are prompt and patient with me.

Pros

The support staff to help setup and initiate the original website was very attentive. They were there quickly to answer questions and explain or change codes and move domain. I liked their responses and working with them on a chat bot was encouraging that I would get this outcome I was looking for. I really appreciate all the time and attention I was given by staff.
I like the user friendly setup where I can adjust pages and change script. The gallery is handy to keep the website fresh. The monthly critiques are great reminders for keeping the site up to date and relevant.

Cons

It was cumbersome and I don't understand how domains are moved and how to connect them so they are public and searchable. The site was down for some days until I had time to work with support staff to dig into the details. Staff was patient with me as I also don't know the proper verbiage and struggled to explain the issue.

Response from B12

Hello Tammy! Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. Your feedback is very insightful and we'll definitely work on improving the domain experience! Thank you once again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Amy F.

B12 review

Used Weekly for 1-5 months
Reviewed on 2019/02/21
Review Source: Capterra

B12 was able to deliver a multi-page, interactive website that gave us a dramatic upgrade with low start-up cost.
They were able to provide our new site with color, movement, and ways to connect with our customers through links, forms, & testimonials.
The whole process was quick ( a couple weeks) and they worked with all the adjustments needed to get just the right balance of color, white space, and images.
We had a couple extra hurdles in the transition, and Mac was great at keeping up communication with us throughout the whole process.
We love our new site as we feel it gives a great first impression. We can't wait to keep adding to it!

Pros

My favorite is the Events and Testimonials page.
The Events can add pics and live links, the text can be formatted
The Testimonials page includes a form for customers to submit their own before/afters to us, while allowing us to add and maneuver those testimonials however we wish on the page WITH pictures! and full-size too, not just the thumbnail size.
The movement of the carousel of quotes on the Home page is also a favorite feature.
I feel these two pages is what really makes our website stand out.

Cons

I feel there are options, but many are pre-made or behind-the-scenes options so if I don't like one of them, I have to ask for help or not do it at all.
Someone to go over the Website editor with me as a follow up after the site is ready to publish would've been super helpful...instead of here ya go...

Response from B12

Hello Amy!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live.We love your new site as well and are excited to continue helping it grow!

Best,
Team B12

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Katherine L.

A DIY without the Y!

Used Daily for 1-5 months
Reviewed on 2018/02/24
Review Source: Capterra

I love to tweak my website but I overdo it. I needed a real designer. Now my site looks professionally designed yet personalized. Now I can feel confident promoting my business on my new site.

Pros

B12 is amazing for getting a website up immediately. I mean in minutes! It uses smart AI technology plus they have actual people that will help you customize the design and to make changes. I've been using a dyi for 10 years. With B12 I enjoyed the ability to just 'set it and forget it'! Perfect for projects that you don't want to invest a lot of time with, or clients on a budget. You can still go back in and muck around with changes if you like. The best customer service anywhere! Seriously, look into this!

Cons

I would like to make some changes more easily myself, a little more WYSIWYG, like add a pic her, resize a text field there, but it's not really their model. If I make too many changes to the style myself I end up with muck, so I needed an actual designer.

Response from B12

Hello Katherine!

Thank you so much for sharing your B12 experience! I know our team enjoyed working with you and getting your website live. We are extremely happy to know that our designer has helped you create a professional website. :)

Best,
Team B12

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

B12 Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Get Started: For businesses looking to launch on their own.

Get Online: $29/month with custom domain, unlimited traffic and bandwidth, secure hosting, unlimited file storage, priority design customization, 2 hours of free design time from B12 Design Experts, monthly website recommendations, and chat & priority email support.

Get Integrated: $59/month. Includes all the features of Get Online plus phone support and third party integrations.

Get Found: $99/month Includes all the features of Get Integrated plus search engine optimization tools (SEO).

Get Found Pro: $249/month Includes all the features of Get Found plus a monthly blog post (for SEO) and monthly social media posts.

Custom: Need a custom-built website? Contact B12 for more information.

B12 Features

  • Custom Forms
  • Customizable Branding
  • Customizable Templates
  • Drag & Drop Interface
  • Social Media Integration
  • Third Party Integration
  • eCommerce Integration

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • eCommerce Management

Additional information for B12

Key features of B12

  • Artificial intelligence (AI)
  • Auto update
  • Booking management
  • Content import / export
  • Conversion rate optimization
  • Custom forms
  • Custom landing pages
  • Customizable branding
  • Customizable templates
  • Data mapping
  • Design management
  • Drag & drop interface
  • Feedback management
  • Form creation
  • Landing pages / web forms
  • Real time editing
  • SEO management
  • Social media integration
  • Surveys
  • Surveys & feedback
  • Templates
  • Third party integration
  • Video support
  • Website management
  • eCommerce integration

Benefits

  • Human-assisted AI: Artificial intelligence automates the tedious parts of web design, while B12’s experts focus on UX and aesthetic. Businesses can then use the design suite to edit the website further, add custom images and videos, personalize content, and more.

  • Industry-specific design: Each B12 website is customized for the businesses individual practice and clients. B12 crawls the web and collects data on businesses to help create the website.

  • Content designed for click through: Relevant content ensures leads engage and convert. B12 offers starter copy and an image archive which are tailored to different industries.

  • Responsive design : B12 websites are optimized for desktop, mobile, and tablet. Reach target clients and provide a top-notch user experience on all devices.

  • Ongoing Optimization : As a firm grows, their website needs to grow, too. B12 provide monthly recommendations from expert designers and developers in order to help businesses stay up-to-date with technology.

  • B12 FAQs

    Below are some frequently asked questions for B12.

    Q. What type of pricing plans does B12 offer?

    B12 offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Free, Subscription

    Free Trial: Not Available

    Get Started: For businesses looking to launch on their own.

    Get Online: $29/month with custom domain, unlimited traffic and bandwidth, secure hosting, unlimited file storage, priority design customization, 2 hours of free design time from B12 Design Experts, monthly website recommendations, and chat & priority email support.

    Get Integrated: $59/month. Includes all the features of Get Online plus phone support and third party integrations.

    Get Found: $99/month Includes all the features of Get Integrated plus search engine optimization tools (SEO).

    Get Found Pro: $249/month Includes all the features of Get Found plus a monthly blog post (for SEO) and monthly social media posts.

    Custom: Need a custom-built website? Contact B12 for more information.

    Q. What are the main features of B12?

    B12 offers the following features:

    • Artificial intelligence (AI)
    • Auto update
    • Booking management
    • Content import / export
    • Conversion rate optimization
    • Custom forms
    • Custom landing pages
    • Customizable branding
    • Customizable templates
    • Data mapping
    • Design management
    • Drag & drop interface
    • Feedback management
    • Form creation
    • Landing pages / web forms
    • Real time editing
    • SEO management
    • Social media integration
    • Surveys
    • Surveys & feedback
    • Templates
    • Third party integration
    • Video support
    • Website management
    • eCommerce integration

    Q. Who are the typical users of B12?

    B12 has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does B12 support?

    B12 supports the following languages:

    English

    Q. What type of pricing plans does B12 offer?

    B12 has the following pricing plans:

    Free, Subscription

    Q. Does B12 support mobile devices?

    We do not have any information about what devices B12 supports

    Q. What other apps does B12 integrate with?

    B12 integrates with the following applications:

    Calendly, Eventbrite, Facebook, Google Analytics, Google Calendar, LinkedIn, PayPal, Shopify, Twitter, Wordpress

    Q. What level of support does B12 offer?

    B12 offers the following support options:

    FAQs, Online Support, Phone Support