Eleo

Eleo

Online donor management & fundraising software

4.8/5 (60 reviews)

Eleo Overview

Eleo is a cloud-based fundraising and donor management software for nonprofit organizations. The system includes tools for tracking donors, recording gifts, creating acknowledgement mailings, managing events, and more.

With Eleo’s database, users can record contact and donor information in detailed profiles, and enter and track gifts. Data fields can be customized, and an unlimited number of phone numbers, mailing addresses, email addresses, and notes can be stored. Users can view donor interests, giving histories and statistics, graphical giving summaries, pledge information, mailing histories, and more. Credit card processing enables online donation, and the Mailing Dashboard ensures that gift acknowledgements and thank-you letters are processed. A range of mailings can be created through the step-by-step process in the Mailing Wizard, such as newsletters, solicitations, pledge reminders, membership renewals, receipts, and thank-you letters, and they can be personalized with donors’ details.

Eleo offers a range of tools for managing tasks and schedules, allowing users to create tasks, customize task types, assign tasks, organize to-dos in the calendar, add task notes, and set reminders. The calendar and scheduler have daily, weekly, and monthly views, and users can search tasks by type, user, priority, and completion status. A range of standard reports can be generated with Eleo and customized using data filters, and custom reports can be created using the Report Writer. Users can also analyze appeal successes, goals met, and donor trends, and integrate with QuickBooks Online to manage their accounting.

Pricing

Starting from
$39/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Eleo Reviews

Overall rating
4.8/5
98% positive reviews
50
Excellent
9
Very good
1
Average
0
Poor
0
Terrible
Beth M.

Eleo has been exceptionally functional and helpful with our transition away from spread sheets.

Used Daily for 2+ years
Reviewed on 2018/02/27
Review Source: Capterra

Easily solicit LYBUNTs for end of year solicitations
Integration for online donations
Customer support for all questions

Pros

Customer support!! I am so delighted to talk to a real person when I have a problem. They are always quick to solve things. They also take our suggestions and try to incorporate new tools into the database as they make sense for organizations like ours.
Ease of use- I have used and implemented 4 other databases at various non profits and this has been the easiest getting started with and training other individuals on.
Functionality- We are able to track donors and pull useful reports.
Integration- We are able to make custom webforms easily and targeted to specific uses.

Cons

Emailing using the database. I love that I am always able to track back what I sent out using the database but standard email products have so much more flexibility and versatility. I know that ELEO is always looking to improve functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carolee M.

Eleo is flexible and feature-rich, an incredible value, and the support team is top-notch.

Used Weekly for 2+ years
Reviewed on 2018/02/27
Review Source: Capterra

Highly improved, more efficient and accurate data capture; reduced data management redundancies; better dashboard control over donations, fundraising and grants; easy data filtering and reporting to meet a variety of existing and emerging business purposes.

Pros

The software is easy to use to support data capture and reporting according to our organization's specific needs. The filtering and sorting aspects of Eleo let us easily work with different segments of our population of supporters, from individual to corporate donors, to event sponsors, to grant-makers...and more. Eleo works very well at a great price for our donations/donors and fundraising operations. The relatively new grants module adds unparalleled value to the Eleo software. The support team is professional, responsive, skilled, responsive and pleasant to work with. The overall value is outstanding.

Cons

Eleo is so function- and feature-rich that it is was challenging to learn from the general trainings how to use all of it optimally for our unique needs and goals. Nonetheless, the Eleo support team was highly responsive to all of our questions and helped us quickly learn how to use Eleo to best serve our organization's needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rose C.

From the actual product to the wonderful support services, Eleo Online fulfills our needs.

Used Weekly for 2+ years
Reviewed on 2018/02/28
Review Source: Capterra

Eleo is as beneficial to me as any database system that I've used in the past at much larger organizations. It satisfies the donor information needs and offers the ability to retrieve, update donor information, and follow-up with donors through various appeals, letters, newsletters, or other communications with great ease.

Pros

I've worked with large foundations that were established decades ago and have thousands of donors. These institutions have donor database software systems that are outstanding. Moving to a much smaller but equally worthwhile foundation less than three years ago, I met with Eleo representatives and found them to offer a high quality system that equaled my experience at larger institutions. The ease of learning and using this system, the costs for this product, and the utility of this database system are all outstanding. In addition, their personal support of any questions or needs that arise is also outstanding!

Cons

That Eleo Online wasn't established earlier! The Amy Foundation was established 11 years ago and all donors records were kept on excel spreadsheets, all of which was accurately incorporated with exceptional ease into the Eleo system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maggie S.

I Recommend Eleo all the time

Used Weekly for 2+ years
Reviewed on 2018/10/02
Review Source: Capterra

Eleo allows my clients to track the relationship with each stakeholder - donor, volunteer, client, community contact, etc. It allows us to segment lists so we can customize our communication with each person. Nonprofits are all about relationships. Eleo is a vital tool to help you manage the many important relationships your nonprofit has established.

Pros

I have worked with and volunteered at nonprofits for the past 30 years. I am that rare person who likes databases and believes it is one of the most important tools a nonprofit can have. Eleo is easy to use, has dynamite training and support, and is super affordable compared with comparable software programs. Put the data in correctly and you will get out what you need to know to move your nonprofit forward. And if you need help doing it - support will help with that.

Cons

I can't think of anything I didn't like about Eleo. So many nonprofits are paying outrageous software fees without investing in the training to use it properly. Use Eleo, get trained and save money.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Marsha A.

Excellence!

Used Daily for 2+ years
Reviewed on 2019/05/10
Review Source: Capterra

We have been able to provide updated and real time reporting to both customers and funders. The software also allows us to ensure fairness in our job selection and placement processes as well as provides us with amazing payroll results and supports. As an agency we rely on the software and the providers over at CSS to make us successful and to date they have not disappointed.

Pros

The software has amazing usability and runs awesome reports. The ease in customizing it based on our needs makes it ones that makes it #1 in line with other competitors. We truly have no idea what we'd do without it.

Cons

We have no issues or complaints with the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Eleo Pricing

Starting from
$39/month
Pricing options
Free Trial
Free
Subscription
Value for money

Up to 2500 donor records: $39/month
Up to 5000 donor records: $59/month
Up to 10000 donor records: $99/month
Up to 12500 donor records: $139/month
Up to 15000 donor records: $159/month
Up to 20000 donor records: $199/month

Eleo Features

  • Access Control
  • Activity Dashboard
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Reporting & Statistics

  • API
  • Activity Tracking
  • Attendance Management
  • Automatic Notifications
  • Automatic Reminders
  • Customizable Branding
  • Mobile Integration
  • Third Party Integration

Additional information for Eleo

Key features of Eleo

  • Anonymous donations
  • Contact & donor management
  • Contribution tracking
  • Credit card processing
  • Custom Fields
  • Customizable fields
  • Document storage
  • Donation tracking
  • Dynamic contact lists
  • Event tracking
  • Fundraising management
  • Funds, campaigns, appeals & appeal categories
  • Gift entry & tracking
  • Gift management
  • Giving histories & statistics
  • Grant management
  • Graphical giving summaries
  • Mailing histories
  • Memberships
  • Monitoring
  • Online & mobile donations
  • Opportunity Management
  • Personalized Profiles
  • Pledge information
  • Pledge management
  • Pledge management
  • Receipt & thank-you letter mailing dashboard
  • Recognition levels
  • Recurring giving
  • Solicitations
  • Statement generation
  • Task completion tracking
  • Task scheduling

Benefits

  • Eleo’s database allows users to record contact and donor information in personal profiles, enter and track gifts, manage acknowledgements, evaluate solicitation and fundraising methods, and more.

  • Tailored contact lists can be generated for event announcements, appeals, and other communications, with users able to define selection criteria and modify results to fine-tune lists.

  • To ensure that donation acknowledgements are completed in a timely manner, Eleo includes a Mailing Wizard through which users can create mailings following a step-by-step process, and a Mailing Dashboard which allows users to monitor any thank-you letters to be processed.

  • Users can record volunteer availability, knowledge, and skills, track their activities and hours, create volunteering opportunities, manage communications, assign volunteers to jobs, and more.

  • Eleo’s built-in reports can be customized using filters, and custom reports can be created from scratch using the Report Writer.

  • Eleo FAQs

    Below are some frequently asked questions for Eleo.

    Q. What type of pricing plans does Eleo offer?

    Eleo offers the following pricing plans:

    Starting from: $39/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Up to 2500 donor records: $39/month
    Up to 5000 donor records: $59/month
    Up to 10000 donor records: $99/month
    Up to 12500 donor records: $139/month
    Up to 15000 donor records: $159/month
    Up to 20000 donor records: $199/month

    Q. What are the main features of Eleo?

    Eleo offers the following features:

    • Anonymous donations
    • Contact & donor management
    • Contribution tracking
    • Credit card processing
    • Custom Fields
    • Customizable fields
    • Document storage
    • Donation tracking
    • Dynamic contact lists
    • Event tracking
    • Fundraising management
    • Funds, campaigns, appeals & appeal categories
    • Gift entry & tracking
    • Gift management
    • Giving histories & statistics
    • Grant management
    • Graphical giving summaries
    • Mailing histories
    • Memberships
    • Monitoring
    • Online & mobile donations
    • Opportunity Management
    • Personalized Profiles
    • Pledge information
    • Pledge management
    • Pledge management
    • Receipt & thank-you letter mailing dashboard
    • Recognition levels
    • Recurring giving
    • Solicitations
    • Statement generation
    • Task completion tracking
    • Task scheduling

    Q. Who are the typical users of Eleo?

    Eleo has the following typical customers:

    Non Profit

    Q. What languages does Eleo support?

    Eleo supports the following languages:

    English

    Q. What type of pricing plans does Eleo offer?

    Eleo has the following pricing plans:

    Free, Subscription

    Q. Does Eleo support mobile devices?

    We do not have any information about what devices Eleo supports

    Q. What other apps does Eleo integrate with?

    Eleo integrates with the following applications:

    Braintree, Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, Microsoft Excel, PayPal, Stripe, Worldpay

    Q. What level of support does Eleo offer?

    Eleo offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials