Outfield

Outfield

Mobile-interaction CRM for field sales reps & managers

4.2/5 (30 reviews)

Outfield Overview

Outfield is a mobile-interaction CRM for field sales reps and managers, which supports field marketing, territory management, route planning, merchandising, sales and account mapping, and more. Incorporating tools designed to streamline workflow in the field, Outfield enables users to track and verify team activity, and manage communication and reporting. Native apps for iOS and Android give users the flexibility to manage tasks on the go, via their smartphone or tablet.

Outfield facilitates field marketing management with features such as reporting and analytics, employee tracking, team communication, and gamification. Outfield analytics help give users valuable marketing insight, while employee tracking tools allow managers to stay up-to-date on all field activities. Centralized access to activity photos, notes, visit updates, and reports ensure users stay fully connected to their team. Gamification aims to enhance field sales and marketing output.

Territory management and route planning tools allow users to schedule optimized travel routes, track mileage and check live traffic conditions, plus manage territory accounts. Communication features enable collaboration and the sharing of information and feedback with teammates, anywhere, anytime, while retail merchandising functionality helps users manage display compliance, with online check-in, call-forms and attached pictures.

Outfield’s relationship management database allows merchandising reps to store and recall contacts. Sales territory mapping technology maps customers, deals and prospects to key metrics, in order to help users discover new leads, and regional insights.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, United States

Supported Languages

English

Outfield Reviews

Overall rating
4.2/5
83% positive reviews
12
Excellent
13
Very good
4
Average
1
Poor
0
Terrible
Micah O.

Definitely the most convenient reporting tool I've had the privilege to use.

Used Daily for 6-12 months
Reviewed on 2018/05/14
Review Source: Capterra

The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

Pros

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

Cons

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dan C.

it needs more features such as location awareness, proximity alerts, followup alarms

Used Daily for 6-12 months
Reviewed on 2018/06/19
Review Source: Capterra

real time reporting

Pros

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

Cons

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Response from Outfield

Thank you for your feedback, Dan!

We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite!

Regarding the cons you listed:
It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage to stage and assign estimated values for each deal. Here is a link to one of our articles and videos showcasing the Deal Pipeline. (https://support.outfieldapp.com/hc/en-us/articles/360002147672-How-to-Manage-your-Deal-Pipeline)

Regarding uploading addresses automatically, you may want to check out our "Add from Nearby Places" feature. It takes nearby locations and will auto populates the Name, Address, and any other contact information that's readily available. From there, you can check-in, create a note, or add that new account to your deal pipeline. Hopefully this information helps!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Steve C.

Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

Used Daily for 6-12 months
Reviewed on 2018/05/14
Review Source: Capterra

Pros

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

Cons

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Outfield is a powerful tool for a rapidly expanding field team.

Used Daily for 6-12 months
Reviewed on 2018/05/11
Review Source: Capterra

Pros

An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

Cons

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Claudina C.

It has been a great tool even though we are still modifying according to our needs

Used Daily for 6-12 months
Reviewed on 2018/06/18
Review Source: Capterra

Pros

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

Cons

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Outfield Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Upstart: $14.99 per user/month
Champion: $29.99 per user/month
Dynasty: $59.99 per user/month

Outfield Features

  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Collaboration Tools
  • Contact Database
  • Real Time Data
  • Reporting & Statistics
  • Sales Tracking
  • Search Functionality

  • API
  • Activity Dashboard
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Lead Capture
  • Lead Management
  • Monitoring
  • Sales Analytics
  • Sales Reporting
  • Third Party Integration

Additional information for Outfield

Key features of Outfield

  • Account notes
  • Automatic notifications
  • Best practices, events, results & feedback sharing
  • CRM
  • Calendar management
  • Call logging
  • Call-forms management
  • Check-in management
  • Collaboration tools
  • Commenting
  • Communication management
  • Custom forms
  • Data visualization
  • Display compliance management
  • Employee management
  • Feedback management
  • Field sales management
  • GPS tracking
  • Gamification
  • Geo-tagged meetings
  • Geo-tagged visits
  • Goal management
  • Goal setting/tracking
  • Historical data
  • Interaction tracking
  • Lead generation
  • List management
  • Live traffic conditions
  • Logistics management
  • Merchandising management
  • Mileage tracking
  • Multi-stop route scheduling
  • Native iOS & Android apps
  • Nightly summaries
  • Prioritizing
  • Quote management
  • Real-time events
  • Real-time monitoring
  • Relationship management database
  • Reporting & analytics
  • Route planning tools
  • Sales & account mapping
  • Sales opportunity tracking
  • Sales pipeline management
  • Sales rep tracking
  • Sales tracking
  • Search functionality
  • Team activity management
  • Team activity tracking
  • Territory management
  • Timeline management
  • Travel logistics management

Benefits

  • Outfield allows users to access and maintain buyer information from a single, centralized platform.

  • Reporting and analytics capabilities give insight into field sales and marketing data, helping users to make informed business decisions.

  • Route planning technology helps users map visits and schedule multi-stop routes to reduce driving time.

  • Sales rep tracking features help managers stay on top of team activity, and employee whereabouts, and ensures employee accountability.

  • Outfield supports team collaboration, allowing users to share best practices, events, results or feedback with teammates on the go, via mobile devices.

  • Outfield FAQs

    Below are some frequently asked questions for Outfield.

    Q. What type of pricing plans does Outfield offer?

    Outfield offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Upstart: $14.99 per user/month
    Champion: $29.99 per user/month
    Dynasty: $59.99 per user/month

    Q. What are the main features of Outfield?

    Outfield offers the following features:

    • Account notes
    • Automatic notifications
    • Best practices, events, results & feedback sharing
    • CRM
    • Calendar management
    • Call logging
    • Call-forms management
    • Check-in management
    • Collaboration tools
    • Commenting
    • Communication management
    • Custom forms
    • Data visualization
    • Display compliance management
    • Employee management
    • Feedback management
    • Field sales management
    • GPS tracking
    • Gamification
    • Geo-tagged meetings
    • Geo-tagged visits
    • Goal management
    • Goal setting/tracking
    • Historical data
    • Interaction tracking
    • Lead generation
    • List management
    • Live traffic conditions
    • Logistics management
    • Merchandising management
    • Mileage tracking
    • Multi-stop route scheduling
    • Native iOS & Android apps
    • Nightly summaries
    • Prioritizing
    • Quote management
    • Real-time events
    • Real-time monitoring
    • Relationship management database
    • Reporting & analytics
    • Route planning tools
    • Sales & account mapping
    • Sales opportunity tracking
    • Sales pipeline management
    • Sales rep tracking
    • Sales tracking
    • Search functionality
    • Team activity management
    • Team activity tracking
    • Territory management
    • Timeline management
    • Travel logistics management

    Q. Who are the typical users of Outfield?

    Outfield has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Outfield support?

    Outfield supports the following languages:

    English

    Q. What type of pricing plans does Outfield offer?

    Outfield has the following pricing plans:

    Subscription

    Q. Does Outfield support mobile devices?

    Outfield supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Outfield integrate with?

    We do not have any information about what integrations Outfield has

    Q. What level of support does Outfield offer?

    Outfield offers the following support options:

    Online Support, Phone Support, Video Tutorials