Planning Pod

Event management and venue management software platform

About Planning Pod

Planning Pod is a cloud-based event planning and management software for professional event planners, businesses of any size, schools and universities, nonprofits, wedding and party planners, and event venues. With the aim of providing an all-in-one event management solution, Planning Pod facilitates scheduling, budgeting, attendee tracking, promotion, collaboration, lead management, and more.

With Planning Pod, users can track attendees, assets, vendors, budgets, and more, with features such as floor-plan creation, budget forecasting reports, shared calendars, attendee RSVPs, guest lists, messaging, lead tracking, proposal generation, contract creation, and more. Attendees can be managed and tracked with online registration using a customizable registration form and RSVPs to accurately track the number of expected visitors. Credit card payments can be accepted at the time of registration for paid events. Users can create floor and seating plans, a custom event website, and downloadable guest lists with meal choices and contact details to aid with planning and logistics on event day.

Planning Pod facilitates collaboration through features such as multi-user access to one account, file sharing through integration with Dropbox and Google Docs, messaging between team members and clients, a custom forms builder to gather feedback from clients and attendees, a vision board for visual brainstorming, and more. Communication between event employees can also be managed with the ability to create event itineraries with start and end times, to-do lists and task assignment, and color-coded team calendars with a drag and drop editor to manage every aspect of the event preparation and execution.

Key benefits of Planning Pod

  • Collect paid or free registrations online by creating a customized registration form with ticket options, prices, custom questions, and more, and manage attendees in one centralized guest list which includes contact details, meal choices, and more for each guest.

  • Create a customized, branded event website to attract event attendees and add images, videos, text, maps, event schedules, and other key information, and integrate with the registration module to facilitate attendee sign up directly from the website or through social media pages.

  • Manage ticketing, invoicing, and payment processing within Planning Pod with the tools to create custom invoices, bill vendors, process credit card payments, track payments for each invoice, prepare contracts and confirm them with e-signatures, and more.

  • Use the Planning Pod built-in customizable templates for common documents such as floor plans, to-do lists, budgets, itineraries, invoices, proposals, and more, or create custom templates for future use.

  • Integrate with third party applications including Salesforce, Google Docs, Gmail, Dropbox, MailChimp, Constant Contact, and more to share files, manage clients, promote events, and streamline important business data for reporting purposes.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, Australia

    Supported Languages

    English

    Images

    At-a-glance dashboards provide users with a snapshot of important business updates including upcoming events, to-do's, appointments, leads, and more
    Create event floorplans or layouts and save them as a template for recurring use
    Registrations and RSVPs can be viewed and managed within Planning Pod with reports for attendance numbers and guest details
    Create invoices for events and send payment reminders for pending invoices
    Create event timelines with specific start and end times for each task and assign team members
    View 6 more
    Planning Pod video
    Planning Pod video
    Planning Pod video
    Planning Pod screenshot: At-a-glance dashboards provide users with a snapshot of important business updates including upcoming events, to-do's, appointments, leads, and more Planning Pod screenshot: Create event floorplans or layouts and save them as a template for recurring use Planning Pod screenshot: Registrations and RSVPs can be viewed and managed within Planning Pod with reports for attendance numbers and guest details Planning Pod screenshot: Create invoices for events and send payment reminders for pending invoices Planning Pod screenshot: Create event timelines with specific start and end times for each task and assign team members

    Features

    Total features of Planning Pod: 24

    • Attendance Management
    • Booking Management
    • CRM Integration
    • Calendar Management
    • Collaboration Tools
    • Credit Card Processing
    • Custom Fields
    • Custom Forms
    • Customizable Templates
    • Dashboard Creation
    • Data Import/Export
    • Drag & Drop Interface
    • Electronic Signature Capture
    • Event Scheduling
    • Event Ticketing
    • File Management
    • Invoice Management
    • Promotions Management
    • Proposal Generation
    • Real Time Updates
    • Room Booking
    • To-Do List
    • Vendor Management
    • Visitor Registration

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    Reviews

    Overall rating

    4,3 /5
    (27)
    Value for Money
    4,3/5
    Features
    3,9/5
    Ease of Use
    4,2/5
    Customer Support
    4,5/5

    Already have Planning Pod?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 27
    Nicole E.
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    I run my business with Planning Pod

    Reviewed on 2018/03/02

    Professional invoicing and contracts w/ online signatures, floor plans, generate to-do templates...

    Professional invoicing and contracts w/ online signatures, floor plans, generate to-do templates for each event I plan/design that sends reminders to my clients, database for vendors/contacts

    Pros

    This app is iPad, Android and laptop friendly, so I can easily access information anywhere with whichever device I happen to be using.

    Response from Planning Pod

    Thanks for your feedback, Nicole!

    Verified Reviewer
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Good, easy-to-use and practical planning tool

    Reviewed on 2018/03/02

    I use it to mostly manage my client's budget and timelines. There are many other features that I...

    I use it to mostly manage my client's budget and timelines. There are many other features that I don't regularly use because I use other tools or processes, but it works well for those items and I'm on it frequently.

    Pros

    I like that the owners are always trying to make upgrades to the software and they seem to genuinely listen to customer feedback on what we want to see. It's well priced and easy to use.

    Cons

    The wedding websites available to the clients aren't up to par with what is available in the industry. Same with the floor plan tool. It would be wonderful to only have to use one platform, but at the same time, it's priced appropriately that the tools you receive are good / on point with what you are paying for.

    Response from Planning Pod

    Thanks for your review. We are currently collecting feedback on our Floorplans tool with plans to make major updates to it in 2018, so please let us know if you have any specific features you would like to see enhanced. We also recently added an Inspiration/Vision Board tool for collaborating visually with team members and clients. As for the event webpage tool, it is focused more on RSVP/registration collection, which is why it may not have the design capabilities of other tools like Wix. But I appreciate the feedback and we will be making updates to that tool later in 2018.

    Erin L.
    Overall rating
    • Industry: Hospitality
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Fraudulent - do not use

    Reviewed on 2019/04/16

    It's too bad because they have the right idea and I did enjoy using their platform while it lasted,...

    It's too bad because they have the right idea and I did enjoy using their platform while it lasted, but they can't partner with processing companies that don't support their mission statement. All they would have to do is have a couple options or help fix the one they are already partnered with.

    Pros

    I am an event planner and was happily using their software that I would give 4* to until the one and only banker/payment processing said they offer decided out of the blue after over a year of using the product -- that they can no longer work with my company as I plan events that sometimes involve travel. They won't even allow me to use the invoice software to put through event planning services that have nothing to do with travel. With no warning and zero help from customer service on both the WePay and Planning Pod sides. You can't provide a platform and advertise that you are working as an event planning platform only to have the invoicing and ticket registration platforms not work for events? It is fraud to sell something to companies that doesn't have the functionality that they advertise. They have built a platform to create events and take payments, yet I am banned from doing so. Not to mention it has been over 2 weeks and they are still continuing to charge my card for their service even after I requested a stop/refund. All they would have to do is a quick audit what I do and have a conversion with the one payment processor they work with to resolve this issue. No phone support which makes this even more difficult.

    Cons

    Terrible customer support. No phone support -- only emails that take more than a business day to answer a trouble support ticket. When your business has to stop because the platform that you are paying for is not working at all, it can be very frustrating having no sense of urgency or even 1 day warning this was going to happen. My account is still rendered useless as it has been for well over a week and still no response from them.

    Donna A.
    Overall rating
    • Industry: Events Services
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    I use PP to keep all my weddings in one place. It's an efficient tool to use in tracking my...

    Reviewed on 2018/02/27

    My client info was everywhere, some in Google docs, some in excel...just everywhere. Now...

    My client info was everywhere, some in Google docs, some in excel...just everywhere. Now everything is in one place which has helped me organize and be a little more efficient.

    Pros

    The timeline feature and the ability to customize a few things. I enjoy the fact that my clients can collaborate with me on their events and manage their task lists on their own. The planning pod team is very responsive to ideas from its users and that is a huge plys.

    Cons

    It's easy for event planning use, but for weddings it has many features I don't use, such as ticket sales etc. It had also been nice to manage basic tasks specific to daily follow up on clients through the client contact area. I don't necessarily like that I have to utilize a task lust within the event to set a task if that makes sense. I want to go to one area that has all my clients in it, set my follow up tasks at one time for each client and then get an email reminder to do it.

    Response from Planning Pod

    Thanks for your feedback, Donna. You can add/view/manage tasks via the Calendar tool also if you don't want to manage them inside each event. We will be adding workflows in Q2 2018 so you can more easily set follow-ups and reminders for anything in your account.

    Lisa L.
    Overall rating
    • Industry: Legal Services
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy-to-use, cost-effective event management tool

    Reviewed on 2018/02/27

    It helps with signing people up for our events, tracking submitted information, processing payments...

    It helps with signing people up for our events, tracking submitted information, processing payments from attendees and communicating information to attendees.

    Pros

    Planning Pod is a very valuable tool for processing event registrations, RSVPs and payments. It also helps communicate information to event attendees. Planning Pod offers a lot of powerful features without the high prices that come with a lot of other event management software options. The customer support at Planning Pod is always very responsive to any questions or issues that pop up.

    Cons

    While the event website component is very easy to use, I wish it had more flexibility to change fonts and font sizes and arrange text on the website in a custom way.
    There should also be a way to change attendee ticket status without having to call customer support.
    A little more flexibility in naming items would also be ideal. (e.g. - We "register" people for our big annual seminar - but had to "sell tickets" due to Planning Pod's set-up)

    Response from Planning Pod

    Thanks for your feedback, Lisa. I have added your input to our list of suggested features for future consideration. As for changing ticket status, if you are charging a fee for registrations, there is a 60-day period that you can change status or refund tickets on your end in the application. After that, you do need to contact us due to the requirements of the credit card payment processors that we work with. If you are not charging a fee, you can always void a free ticket anytime.

    Showing 5 reviews of 27 Read all reviews

    Planning Pod FAQs

    Below are some frequently asked questions for Planning Pod.

    Planning Pod offers the following pricing plans:

    • Starting from: US$19,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing depends on the type of product (event management vs. venue management). Event management software packages start at $19/month, with enterprise options starting at $99/month. Venue management software packages start at $99/month.

    Planning Pod offers the following features:

    • Asset budgeting
    • Attendance management
    • Attendee/guest management
    • CRM integration
    • Calendar management
    • Collaboration tools
    • Credit card processing
    • Custom fields
    • Custom forms
    • Customizable templates
    • Dashboard creation
    • Data import/export
    • Drag & drop interface
    • Electronic signature capture
    • Event booking management
    • Event layouts and design
    • Event scheduling
    • Event ticketing
    • Invoices
    • Invoicing and payments
    • Lead and sales management
    • Promotions management
    • Proposal generation
    • Real time updates
    • Room & Space Booking Management
    • To-do list
    • Vendor management
    • Visitor registration

    Planning Pod has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Planning Pod supports the following languages:

    English

    We do not have any information about what devices Planning Pod supports

    Planning Pod integrates with the following applications:

    Constant Contact, Dropbox Business, EventMobi, Google Docs, HoneyBook, Mailchimp, Salesforce Sales Cloud, Slack, VerticalResponse, Xero

    Planning Pod offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base

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