ChannelSale

Multi-channel Ecommerce solution for online sales

2,7 /5 (3 reviews) Write a Review!

ChannelSale Overview

What is ChannelSale?

ChannelSale offers a powerful software solution and advanced expert services for online sellers to automate the synchronization of product lists, inventories, and orders across global ecommerce sites such as Amazon, eBay, Walmart, Google, Facebook, Jet and more, from one streamlined interface.

The user can create optimized product listings on major online shopping sites and sync multi-channel orders, as well as tracking shipped orders. With this platform, the user can get detailed reports on product sales performance with best practice strategies.

The ChannelSale platform offers optimized product listing across multiple sales channels, as well as detailed analysis capabilities on how, when and where sales occur. It also provides insight on which channels and which SKU are performing well, and where the response is poor. The user can have a macro and micro view of their business and make informed decisions about which channels to focus on.

The system automatically converts the user’s product data to the specified product flow file format on the market according to category-specific templates. It enables users to control product lists easily across marketplaces via a central product data feed file that is imported into ChannelSale via CSV, TXT, XL and XML formats.

ChannelSale Overview

Pricing

Starting from
US$99,00/month

Pricing options

Free Trial
Subscription
Value for money

Launch: $99/month (or $79/month when billed annually) for up to $3000 total sale revenue/month and a 300 product count limit.
Silver: $249/month (or $199/month when billed annually) for up to $25,000 total sale revenue/month and unlimited product count.
Gold: $449/month (or $339/month when billed annually) for up to $50,000 total sale revenue/month and unlimited product count.
Enterprise: $799/month (or $659/month when billed annually) for unlimited total sale revenue/month and unlimited product count.


ChannelSale Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Manage product catalog
Add or update product data
ChannelSale video ChannelSale screenshot: Manage product catalog ChannelSale screenshot: Add or update product data

ChannelSale Reviews

ChannelSale Reviews

Overall rating
2,7
/
5
Excellent
1

Very good
0

Average
0

Poor
1

Terrible
1

Value for Money
2,5
Features
2,5
Ease of Use
2,5
Customer Support
2,5
33% recommended this app
Martha R.

truly professionals

My experience with ChannelSale was very productive. I must admit that I signed in mainly because I was lured by the price package for the services. 249$ per month for the wealth of all inclusive benefits looked awesome in comparison with certain other e commerce solution providers that charge by the 1000s.


Blake S.

Worst Multi-Channel Software Company You Could Pick

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.


Martha R.
Industry: Management Consulting
Company size: 51-200 Employees

truly professionals

Used Daily for 6-12 months
Reviewed on 2016/06/23
Review Source: Capterra

My experience with ChannelSale was very productive. I must admit that I signed in mainly because I was lured by the price package for the services. 249$ per month for the wealth of all inclusive benefits looked awesome in comparison with certain other e commerce solution providers that charge by the 1000s.

Pros

Through my experience, I feel that they are relatively hassle free service provider.

Cons

You wish to avail anything over and above what your package permits, you may have to cough up a little more cash for it.

Response from ChannelSale

Thanks for your review Martha.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sasha X.

Rating only

Reviewed on 2019/03/22
Review Source: GetApp
Blake S.
Industry: Packaging & Containers
Company size: 51-200 Employees

Worst Multi-Channel Software Company You Could Pick

Used Other for 1-5 months
Reviewed on 2019/11/21
Review Source: Capterra

ChannelSale is the worst software provider you can find. We signed up with them and then MONTHS went by without anything working. That is not an over-exaggeration... not one single order came through correctly. Pricing was off at every field (total, subtotal, tax) and the order statuses were wrong. They dont do any internal testing when there is a problem, so they use your customers as guinea pigs. They also dont offer refunds - even if the customer had nothing to do with the error. If you are looking at other companies, save yourself time and aggravation by choosing one of them. ANY other company.

Pros

Nothing. Not one single thing. Their pricing is decent, but many other providers offer similar price points.

Cons

Not an over-exxageration.... everything. Service, support, functionality... all of it. Nothing went correct from day one.

Response from ChannelSale

Dear Blake,

We are sorry to hear about your experience with us. We assure to handle your queries in the best possible way.

We do see that the earlier eBay order export to BigCommerce (tax amount issue) had been rectified and you had confirmed the same. As per our records, this concern was highlighted to our team on September 30th. Immediately our development team was deployed on this issue for 3 consecutive days. On the 1st, 2nd and 3rd of October, our developers diagnosed, fixed and tested the issue for you to confirm it was fixed as per your satisfaction. Our support team does not generally place test orders on any marketplace but as an exception, our team went out of the way and placed few test orders.

As per our email records, we see that our team did try following up with you to confirm if any further assistance would be required, there was no response.

We request you to get in touch with our support team and we will be happy to assist you with your concerns.

Thank you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
9/10
Based on 3 user ratings
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ChannelSale Pricing

ChannelSale Pricing

Starting from
US$99,00/month
Free Trial
Subscription
Value for money

Launch: $99/month (or $79/month when billed annually) for up to $3000 total sale revenue/month and a 300 product count limit.
Silver: $249/month (or $199/month when billed annually) for up to $25,000 total sale revenue/month and unlimited product count.
Gold: $449/month (or $339/month when billed annually) for up to $50,000 total sale revenue/month and unlimited product count.
Enterprise: $799/month (or $659/month when billed annually) for unlimited total sale revenue/month and unlimited product count.

Launch: $99/month (or $79/month when billed annually) for up to $3000 total sale revenue/month and a 300 product count limit.
Silver: $249/month (or $199/month when billed annually) for up to $25,000 total sale revenue/month and unlimited product count.
Gold: $449/month (or $339/month when billed annually) for up to $50,000 total sale revenue/month and unlimited product count.
Enterprise: $799/month (or $659/month when billed annually) for unlimited total sale revenue/month and unlimited product count.

Value for Money
2,5/5
Based on 3 user ratings
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ChannelSale Features

ChannelSale Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
2,5/5
Based on 3 user ratings
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Categories

Additional information for ChannelSale

Additional information for ChannelSale

Benefits

• The platform offers fully flexible means to control inventory and accommodate every need of the user’s business and different channels.

• As the quantity of a product reaches zero, ChannelSale automatically updates market listings with ‘out of stock’ status.

• With ChannelSale, the user can easily define product variants such as size, model, color, price, etc.

• The user can continue to add new columns/fields for any custom product attribute, and the platform will automatically sync this data.

• Inventory can be collectively controlled for lot sizes, product kits, or grouped items when sold individually or bundled together in a kit.

ChannelSale FAQs

ChannelSale FAQs

Below are some frequently asked questions for ChannelSale.

Q. What type of pricing plans does ChannelSale offer?

ChannelSale offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Not Available

Launch: $99/month (or $79/month when billed annually) for up to $3000 total sale revenue/month and a 300 product count limit. Silver: $249/month (or $199/month when billed annually) for up to $25,000 total sale revenue/month and unlimited product count. Gold: $449/month (or $339/month when billed annually) for up to $50,000 total sale revenue/month and unlimited product count. Enterprise: $799/month (or $659/month when billed annually) for unlimited total sale revenue/month and unlimited product count.

Q. What are the main features of ChannelSale?

We do not have any information about ChannelSale features

Q. Who are the typical users of ChannelSale?

ChannelSale has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ChannelSale support?

ChannelSale supports the following languages:

English

Q. What type of pricing plans does ChannelSale offer?

ChannelSale has the following pricing plans:

Subscription

Q. Does ChannelSale support mobile devices?

We do not have any information about what devices ChannelSale supports

Q. What other apps does ChannelSale integrate with?

ChannelSale integrates with the following applications:

3dcart, BigCommerce, Finale Inventory, Magento Commerce, NetSuite, Pinnacle Cart, ShipStation, Shopify, Volusion, Yahoo! eCommerce

Q. What level of support does ChannelSale offer?

ChannelSale offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials