Aprio

We have used Aprio for more than 10 years. During that time we have had lots of turnover of staff and board members. Rarely have we needed to provide formal training. For the most part, we simply provide the login access to the new user and they teach themselves. Board members find Aprio useful and easy to use.

I tend to use the desktop version when I set up a meeting and load materials because I find the functionality better. However, for just reading my board package or having it available during a meeting, using the App on my iPad is just fine.

I like the fact that all the information I need can be found in one app. The search function allows me to find items quickly and easily.

I wish there were more drag and drop options.

This was the first online board platform we used for our organization; however, it did not meet our expectations. The only feature that appeared to work correctly and we used regularly was the expense management functionality.

Unfortunately, there are many. Login issues, syncing issues, annotations/surveys showing for some but not all, documents error loading, file error loading, app would close off for no reason, etc.

I like the level of service I have received from the support staff. The training and video help library is also very detailed and in depth. I appreciate the continuous updates and check ins with staff, and the emails that come out, outlining the updates. They listen to their customers and act on the customer's feedback. The product itself is great in terms of meeting all of my organization's needs, and then some - there are features available to me that I don't even use fully.

I wish the search function could search within documents, not just titles.