Brushfire

4.7 (151)
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The go-to ticketing and registration platform.

About Brushfire

At Brushfire, it’s our goal to be the go-to ticketing and registration platform our clients deserve. We’re an event management software-as-a-service platform that provides assigned seat ticketing, general admission, and support for concerts, conferences, camps, productions, plays, sports, and anything else where people gather. We handle thousands of events every day, on every continent, ranging anywhere from a handful to 20k+ attendees.

Brushfire strives to facilitate successful events around the world by providing great software and service that never stops improving. We believe the church, non-profit, and secular organizations deserve the most elegantly architected platform for event management. Both at the technology and service layer.


Key benefits of Brushfire

  • Robust Ticketing & Flexible Registrations

  • Online Events & Streaming

  • Custom Branding & Layouts

  • Seamlessly Managed

  • Everything we offer for one low price!

  • Images

    Brushfire Software - Sell tickets or gather registrations from a custom branded and designed event page.
    Brushfire Software - Manage every aspect of your event from the seamless manage page.
    Brushfire Software - Stream and take an event fully online with the best custom online event pages.
    Brushfire Software - Fully control your event from the Brushfire iPad or turn it into a self-service kiosk for your event.
    Brushfire Software - Scan tickets, check-in attendees, control the event day—right in the palm of your hand with the Brushfire Mobile App.
    View 6 more
    Brushfire video
    Brushfire Software - Sell tickets or gather registrations from a custom branded and designed event page.
    Brushfire Software - Manage every aspect of your event from the seamless manage page.
    Brushfire Software - Stream and take an event fully online with the best custom online event pages.
    Brushfire Software - Fully control your event from the Brushfire iPad or turn it into a self-service kiosk for your event.
    Brushfire Software - Scan tickets, check-in attendees, control the event day—right in the palm of your hand with the Brushfire Mobile App.

    Not sure about Brushfire? Compare with a popular alternative

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    Integrations

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    Reviews

    Overall rating

    4.7 /5
    (151)
    Value for Money
    4.6/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.8/5

    Already have Brushfire?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 151
    Gary
    Gary
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Awesome customer service that backs up a great product

    Reviewed on 2019/11/19

    Pros

    Easy to setup as the Brushfire staff are always on hand to help
    Exactly what we need for our event planning

    Cons

    Any problems I have had with it, customer service have always found a good soloution.

    Alternatives Considered

    Eventbrite

    Reasons for Choosing Brushfire

    They were too expensive and had too much additional advertising

    Switched From

    Eventbrite

    Response from Brushfire Technology

    Thanks for the kind words Gary!

    Kim
    Overall rating
    • Industry: Religious Institutions
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Event Management Tool

    Reviewed on 2022/01/31

    Overall my experience has been very smooth, thanks to their Customer Support team! Like I said,...

    Overall my experience has been very smooth, thanks to their Customer Support team! Like I said, there is almost always a way to do what I need to do and someone is there to help walk me through how or to do it for me and show me what they did so that I can learn for the future.

    Pros

    Honestly the Customer Support.... if ever there was something I couldn't figure out on my own end from registration build to email marketing to adding features to reporting to name tag creation, their Customer Support was there to walk me through it or build it out for me. They also were the front line response team to most of our guests answering as many questions as they could on our behalf. This is the extension of our own team, in my opinion, for an organization that doesn't have the capacity to hire people directly to answer all of our event attendees questions!

    Cons

    A lot of the locations of features are not intuitive. For example, the way to find out how many guests received refunds was not intuitive, but there is always a workaround and way to figure it out!

    Jami
    Jami
    Overall rating
    • Industry: Religious Institutions
    • Company size: 2–10 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    BrushFire Review

    Reviewed on 2018/10/16

    Pros

    the ability to add purchases to my Apple Wallet.

    Cons

    Some of the conferences I have attended we had issues getting all the info we needed.

    Mikel
    Overall rating
    • Industry: Religious Institutions
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Absolutely Incredible.

    Reviewed on 2019/12/17

    My overall experience with Brushfire is incredible. I mean, hands down their customer service is...

    My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

    Pros

    I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

    Cons

    I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

    Alternatives Considered

    RegFox

    Reasons for Choosing Brushfire

    Check-in was the most crucial need in shifting. We needed a platform that could easily check people in utilizing volunteers and Brushfire does just that!

    Switched From

    RegFox

    Reasons for Switching to Brushfire

    Overall, ease of use and check-in ability. RegFox is a little more cumbersome for volunteers and users, as well as in reporting. Brushfire gives great high level reporting and as detailed as you need it.

    Response from Brushfire Technology

    Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

    Verified Reviewer
    Overall rating
    • Industry: Higher Education
    • Company size: 11–50 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Does the (basic) trick

    Reviewed on 2021/08/26

    We are implementing Brushfire to handle a 2,000-person, 2-day event. We use a custom solution for...

    We are implementing Brushfire to handle a 2,000-person, 2-day event. We use a custom solution for our smaller events.

    Pros

    Brushfire support has been strong. The service is built for organizations that need to handle lots of people in a short time for low cost. We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person.
    The price of the service is reasonable.

    Cons

    I wish there were more options for building an event website. It's a registration service, and apparently a good one, but certainly not comparable to some competitors when it comes to the website.

    Alternatives Considered

    RegFox and Whova

    Reasons for Choosing Brushfire

    We were dissatisfied with Eventzilla's reporting and analytics as well as general usability.

    Switched From

    Eventzilla

    Reasons for Switching to Brushfire

    Brushire seemed a low-cost, well-built solution that would save us the work of creating our own solution but still provide some flexibility. We were particularly keen on the way Brushfire handles group ticketing--we can set this so that personal information is required only from the purchaser and not from each ticket-holder. (If you prefer, you can require personal information from everyone.)
    Showing 5 reviews of 151 Read all reviews

    Brushfire FAQs

    Below are some frequently asked questions for Brushfire.

    Brushfire offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Available

    Pay as you go at $1.50 + a 1% fee per attendee.

    Brushfire has the following typical customers:

    51–200, 201–500, 501–1,000, 1,001–5,000

    Brushfire supports the following languages:

    English

    Brushfire supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Brushfire integrates with the following applications:

    CartStack, ChMS, Constant Contact, Docusign, Dropbox Sign, Google Analytics 360, HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub, Keap, Mailchimp, Meta for Business, Referral Rock, Salesforce Marketing Cloud, Salesforce Sales Cloud, Square Payments, Square for Retail, Stripe, Zapier, Zendesk Suite

    Brushfire offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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