About Virtual PBX

Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning business phone system provider that gives all types of organizations enterprise-grade capability at only a fraction of the cost.

Explore advanced telephone features like Video Conferencing, Business SMS, Priority Support, Hot Desking, Employee Directories, and more!

Because Dash is hosted in the cloud, there is no hardware or stringent engineering requirements to get started. All you need is 5 minutes to employ a professional business phone system.

Need support? No problem. Every Dash Plan is backed by complimentary 24/7 US-based support via online chat, telephone, email, and more!

Key benefits of Virtual PBX

- Integrates with 3000+ Business Apps
- Includes 40+ Advanced Features
- 24/7 US-Based Support
- 99.999% Uptime Guarantee
- Dash Plans Starting at $14.99

Devices

Business size

S M L

Markets

Canada, Germany, United Kingdom, Mexico, United States

Supported Languages

English, Spanish

Images

Dash Plans User Interface
Track the efforts of your campaigns with Salesforce CRM Integration
VirtualPBX Desktop Softphone App
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Virtual PBX video
Virtual PBX screenshot: Dash Plans User Interface Virtual PBX screenshot: Track the efforts of your campaigns with Salesforce CRM Integration Virtual PBX screenshot: VirtualPBX Desktop Softphone App

Features

Total features of Virtual PBX: 68

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Spam
  • Archiving & Retention
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • Hotkeys
  • Interaction Tracking
  • Knowledge Base Management
  • Mobile Access
  • Monitoring
  • Multi-User Collaboration
  • Multiple Parties
  • On-Demand Recording
  • Online Voice Transmission
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Remote Access/Control
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Scheduled Recording
  • Softphone Software
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Alternatives

CloudTalk

4,6
#1 Alternative to Virtual PBX
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer...

TalkChief

5
#2 Alternative to Virtual PBX
TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises...

GoToConnect

4,5
#3 Alternative to Virtual PBX
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and...

Wildix

0
#4 Alternative to Virtual PBX
Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the...

Reviews

Overall rating

4,8 /5
(22)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,6/5
Customer Support
4,9/5

Already have Virtual PBX?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 22
Christopher W.
Overall rating
  • Industry: Internet
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A simple way to get a professional phone system for your business

Reviewed on 2019/01/22

Pros

We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running.

Cons

The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost.

Jeff S.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

THE SUPPORT STAFFS WERE RELENTLESS

Reviewed on 2019/01/29

AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support. she tagged the problem, hunted...

AMAZINGLY WONDERFUL- I believe, she has a sixth sense on support. she tagged the problem, hunted down the right solution and now i get no more calls from one of the biggest scammers in US and no more robo calls.i can actually sleep at night. Other support staff has a personal touch and applies first aid along the way while working on support problems. True front line phone warriors.

Pros

sometimes technical problems can be overwhelming, however i found them to not only offer refreshing approach to problem solving support but also incredibly professional patient and just never ever gave up on getting my problem resolved. AND IT WAS A BIG ONE.

Cons

there was absolutely nothing i did not like.

Response from VirtualPBX

Thanks for this great review! It made our day! We are very lucky to have such an exceptional support and services staff. If you have any further feedback or questions for our team please reach out to [email protected]

Dany H.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Started using a VoiP system a few years ago and we've been very happy with it.

Reviewed on 2018/03/22

Pros

Probably my favorite thing about Virtual PBX is the ability to place and receive calls from "the office" from just about anywhere. Their "follow me" features are very convenient. I also love they they are saving us a considerable amount of money on a monthly basis compare to the local phone company.

Cons

As always, setting things up can be a bit challenging the first time and it's not the most user friendly UI. However they customer support has always been top notch.

Response from VirtualPBX

Hi Dany, your review made our day! We love hearing that Dash Plans allows you to turn any location into your "virtual office". If you have any further feedback or questions for our team please reach out to [email protected]

Dan O.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Technology no small business should be without!

Reviewed on 2019/03/19

24 hour availability has allowed our business to grow almost 20% each year. Being accessible to...

24 hour availability has allowed our business to grow almost 20% each year. Being accessible to our clients has benefited them and their overall experience.

Pros

It literally allows me to run my business anywhere my cell phone works! Also being able to sort through calls and direct calls to different employees on the weekends have allowed us to capture more work and grow our moving business.

Cons

Very infrequently, the calls we need to be recorded don't not work

Dan G.
Overall rating
  • Industry: Security & Investigations
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Needed help with phone

Reviewed on 2019/02/04

Pros

I like that you can receive on-line help and more often then not they'll be able to guide you to fix the issue.

Cons

Some of the settings aren't user friendly unless your very computer savvy.

Response from VirtualPBX

Thanks for the review! We're happy to hear that you receive timely online help from our support team. We are always committed to improving the user-friendliness of our products. I'll be sure to pass along your feedback to our team.

Showing 5 reviews of 22 Read all reviews

Virtual PBX FAQs

Below are some frequently asked questions for Virtual PBX.

Virtual PBX offers the following pricing plans:

  • Starting from: US$14,99/month
  • Pricing model: Subscription
  • Free Trial: Available

VirtualPBX offers monthly and annual payment options.

We do not have any information about Virtual PBX features

Virtual PBX has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Virtual PBX supports the following languages:

English, Spanish

Virtual PBX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Virtual PBX integrates with the following applications:

Dropbox Business, Salesforce Platform, Zapier

Virtual PBX offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Virtual PBX.