Emplifi Social Marketing Cloud
About Emplifi Social Marketing Cloud
An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.
Social Media Analytics
Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.
Social Listening and intelligence
Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.
Social customer care
Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.
Social media and community management
Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audiences, so you can deliver memorable experiences with empathy.
Audience Analysis
Know your digital audiences inside and out, create content that truly resonates with each persona, and take your campaigns to the next level.
Content management and publishing
Sharpen your social media content strategy and development with AI and automation that makes your team more efficient, reduces their workloads, and boosts engagement with your audiences.
Key benefits of Emplifi Social Marketing Cloud
Understand your social media audiences better by letting AI define your customer segments based on their interests, behaviors, location, and demographics.
Discover the right influencers for your business with AI-driven recommendations. See how well the influencer matches your different customer personas, get an instant overview of their interests and demographics, and track their social media performance.
Create engaging content tailored to your customer personas. Get actionable recommendations on the optimal publishing time, posts you should promote, audience segments you should target, and measure the impact of your content.
Streamline your content creation with a smart, dynamic social media editorial calendar. Add and schedule posts with multiple images, videos, and even user mentions directly within the calendar to work more efficiently.
Keep tabs on your publishing activities from anywhere at any time. Use mobile approvals to review all your scheduled and published content, leave notes, resolve errors and view reports.
Benchmark the performance of your organic posts, videos, and ad costs against the industry, country or region to get a more complete picture of your market standing.
Listen to social media conversations and monitor the sentiment around them to find out how your customers feel about your brand.
Analyze your social media performance across channels in one interface. Demonstrate the business impact of your social media campaigns with customizable dashboards and have presentation-ready reports sent straight to your inbox.
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Reviews
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- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
If you focus on Analytics, this is the best option you have
Reviewed on 2022/01/06
We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that...
We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that helped us to better create and publish the content rather than measuring it.
Pros
It excels Sproutsocial and Hootsuite in the Analytics department, it is by far the most robust and most features to measure your KPIs
Cons
It lacks on posting schedules or options to get the content out, it focuses more on measuring than helping you create it.
- Industry: Online Media
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Socialbakers is a no frills solution for our company's social media publishing and operations.
Reviewed on 2020/09/09
-Socialbakers is helpful to manage user access to our social media accounts and also plan and...
-Socialbakers is helpful to manage user access to our social media accounts and also plan and manage their outbound posts.
- The overall experience is pleasant however there can be more areas to improve especially on the social analytics area. I am more than happy to help Socialbakers in this area.
Pros
Socialbakers is a no frills solution for our company's social media publishing and operations.
Cons
-More flexibility can be given to build charts and tables.
-Can focus on advocating the label/ tagging feature and to use it to drive all analytics and content management feature.
-Duration on information collected can be stored longer for Y-o-Y comparison (i.e. without the need to rebuild). A lot of such information we still rely on CrowdTangle.
Alternatives Considered
MeltwaterReasons for Choosing Emplifi Social Marketing Cloud
Too buggy, poor support, not competitively priced.Reasons for Switching to Emplifi Social Marketing Cloud
Its presence at our local market, open to listen to feedback and needs, competitively priced, support.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Base plan used to be awesome: now the least bang for your buck of all providers
Reviewed on 2020/09/09
My experience with socialbakers, when I started with the software nearly 4 years ago was amazing,...
My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution.
Pros
I like the calendar view, and the ease of creating and scheduling content, and the approval workflow.
Cons
Socialbakers massively overstates what is included in the base level plan. When I started with the software the base plan included dashboards, which are a fairly standard inclusion in social software. It is so dissapointing that the inclusions in the base plan have been completely stripped back, and I'm left feeling as though we are massively overpaying for something that we could get from pretty much any other provider. The customer service, since moving out of prauge has been terrible as well, impolite, unhelpful and to be frank a bit condescending on the live chat. In my experience there is more often than not lately, little gremlins in the software, necessitating refreshing the calendar between scheduling every single post, half the time not able to see what is scheduled from the calendar view etc.
- Industry: Marketing & Advertising
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great social media monitoring tool which can be super cool if combined with social listening
Reviewed on 2022/02/14
Its one of the good tools out there in market and i recommend it to use it at least once
Its one of the good tools out there in market and i recommend it to use it at least once
Pros
The user interface is just so cool. Everyone in my organization keeps on saying that while using it
Cons
Export reports to ppt can get better. I mean it is good but it can be improved
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Social Media Specialist
Reviewed on 2021/10/07
Competitor analysis
Competitor analysis
Pros
The ability to create so many different reports and customize your dashboard.
Cons
Not a huge fan of the mobile site and would like push notifications for publishing ala Later.com
Emplifi Social Marketing Cloud FAQs
Below are some frequently asked questions for Emplifi Social Marketing Cloud.Q. What type of pricing plans does Emplifi Social Marketing Cloud offer?
Emplifi Social Marketing Cloud offers the following pricing plans:
- Starting from: US$200.00/year
- Pricing model: Subscription
- Free Trial: Available
Visit emplifi.io/products/social-media-marketing/buy for all pricing and plans available.
Q. Who are the typical users of Emplifi Social Marketing Cloud?
Emplifi Social Marketing Cloud has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Emplifi Social Marketing Cloud support?
Emplifi Social Marketing Cloud supports the following languages:
English, French, German, Spanish
Q. Does Emplifi Social Marketing Cloud support mobile devices?
Emplifi Social Marketing Cloud supports the following devices:
Q. What other apps does Emplifi Social Marketing Cloud integrate with?
Emplifi Social Marketing Cloud integrates with the following applications:
Dropbox Business, Google Analytics 360, Instagram, Meta for Business, Microsoft Excel, Microsoft PowerPoint, Tableau, Twitter/X
Q. What level of support does Emplifi Social Marketing Cloud offer?
Emplifi Social Marketing Cloud offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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