Socialbakers Suite Overview
What is Socialbakers Suite?
Socialbakers is an AI-powered social media marketing suite that empowers over 10,000 marketers with actionable AI insights on their audience and influencers, budget, and performance. The platform allows businesses to easily gather market intelligence and benchmark their effectiveness on regional and industry level.
Socialbakers provides businesses with actionable recommendations, therefore helping marketers work easier and faster. Our data-based recommendations on tailored content, publishing times, and post promotion strategy enable marketers to eliminate guesswork and create personalized experiences that resonate with their audiences.
Socialbakers also allows users to create a single business attribution view by integrating social, digital and business data. Customizable dashboards and reports allow marketers to monitor their performance across multiple social media platforms, including Facebook, Instagram, Twitter, Pinterest, and YouTube in a single interface.
Socialbakers Suite Overview
Pricing
Pricing options
Visit Socialbakers for all pricing and plans available.
Socialbakers Suite Features
Media
Socialbakers Suite Reviews
Socialbakers Suite Reviews
Best Multipurpose Social ROI Tool for the Money
It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.
Socialbakers is a no frills solution for our company's social media publishing and operations.
-Socialbakers is helpful to manage user access to our social media accounts and also plan and manage their outbound posts.
- The overall experience is pleasant however there can be more areas to improve especially on the social analytics area. I am more than happy to help Socialbakers in this area.
Base plan used to be awesome: now the least bang for your buck of all providers
My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution.
A BIIIIIIIG KUDOS TO THE TEAM!
Socialbakers makes life easier -- it is social media without all the noise.
Exceptional reporting with superb account management.
Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.
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Best Multipurpose Social ROI Tool for the Money
Pros
Everything is so clear and easy to find. The charts are so nicely produced they can practically just be exported straight into a client report.
Cons
There can be a LOT of data, and sometimes whats on the dashboard is just a taster, so you have to deep dive. Similarly, sometimes the specific reports don't have what is on the dashboard so you can do a lot of back-and-forth. Also, there are some data sets for which I would love an exact number, but it reports as a 'per 1000 users'
Response from Socialbakers
Hi Ksenia!
Thank you for taking the time to give us your feedback!
We're glad to hear you're pleased with the quality of the reports you can produce with Socialbakers and that you're finding our platform useful for monitoring and benchmarking your pages' performance.
We're continually working on ways to improve the service we offer our customers, to ensure that the data you get has the fine detail you require.
Best, Socialbakers Team
Socialbakers is a no frills solution for our company's social media publishing and operations.
-Socialbakers is helpful to manage user access to our social media accounts and also plan and manage their outbound posts.
- The overall experience is pleasant however there can be more areas to improve especially on the social analytics area. I am more than happy to help Socialbakers in this area.
Pros
Socialbakers is a no frills solution for our company's social media publishing and operations.
Cons
-More flexibility can be given to build charts and tables.
-Can focus on advocating the label/ tagging feature and to use it to drive all analytics and content management feature.
-Duration on information collected can be stored longer for Y-o-Y comparison (i.e. without the need to rebuild). A lot of such information we still rely on CrowdTangle.
Base plan used to be awesome: now the least bang for your buck of all providers
My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution.
Pros
I like the calendar view, and the ease of creating and scheduling content, and the approval workflow.
Cons
Socialbakers massively overstates what is included in the base level plan. When I started with the software the base plan included dashboards, which are a fairly standard inclusion in social software. It is so dissapointing that the inclusions in the base plan have been completely stripped back, and I'm left feeling as though we are massively overpaying for something that we could get from pretty much any other provider. The customer service, since moving out of prauge has been terrible as well, impolite, unhelpful and to be frank a bit condescending on the live chat. In my experience there is more often than not lately, little gremlins in the software, necessitating refreshing the calendar between scheduling every single post, half the time not able to see what is scheduled from the calendar view etc.
A BIIIIIIIG KUDOS TO THE TEAM!
Socialbakers makes life easier -- it is social media without all the noise.
Pros
The ease of usage -- simplicity and efficiency combined. It is what you want it to be -- you can customise it according to your needs be it simple daily reporting or down to the nitty-gritty of complex reporting!
The support team is one of the AWESOMEST! Superb! They are fast, friendly, and will resolve any issues and answer any questions you have with the platform.
Cons
Nothing too major -- just wanting to add more QoL stuff like notification alerts, etc.
Exceptional reporting with superb account management.
Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.
Pros
Socialbakers makes it easy to customise reports from multiple social media channels. With our nuances in reporting required, we often go beyond the user interface and extract raw data in spreadsheets. This is simple and easy to do in Socialbakers.
Cons
The publishing feature, as the API doesn't allow for the extent of features available when scheduling content natively in each platform. This is a limitation from Facebook, however.
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Socialbakers Suite Pricing
Socialbakers Suite Pricing
Visit Socialbakers for all pricing and plans available.
Visit Socialbakers for all pricing and plans available.
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Socialbakers Suite Features
Socialbakers Suite Features
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Categories
Categories
Additional information for Socialbakers Suite
Additional information for Socialbakers Suite
Key features of Socialbakers Suite
- 'Listen' for mentions of the brand
- APIs and tableau connector
- Actionable dashboards & reports
- Ad costs and content performance
- Advertising engagement tracking
- Analytics
- Analyze incoming and outgoing direct messages
- Automatic notifications
- Campaign management
- Collaboration tools
- Community performance indicators
- Content search filters
- Create & publish content
- Custom recommendations
- Customer targeting
- Data-driven insights
- Filter content within feeds
- Flexible internal & agency collaboration
- Inspiration board
- Integrate social, web analytics and business data
- Keyword filtering
- Keyword search
- Measure & benchmark performance
- Measure average response time
- Measure brand sentiment
- Monitor business performance
- Multi-platform publishing
- Nurture communities
- Optimize paid & organic performance
- Real time data
- Real-time collaboration
- Relevance score
- Social customer care
- Social media content library
- Total ad spend tracking
- Track reach and visibility
- Visualize & analyze business impact
Benefits
Understand your social media audiences better by letting AI define your customer personas based on their affinities, interests, behaviors, location, and demographics.
Discover the right influencers for your business with AI-driven recommendations. See how well the influencer matches your different customer personas, get an instant overview of their interests and demographics, and track their social media performance.
Create engaging content tailored to your customer personas. Get actionable recommendations on the optimal publishing time, posts you should promote, audience segments you should target, and measure the impact of your content.
Streamline your content creation with a smart, dynamic social media editorial calendar. Add and schedule posts with multiple images, videos, and even user mentions directly within the calendar to work more efficiently.
Keep tabs on your publishing activities from anywhere at any time. Use mobile approvals to review all your scheduled and published content, leave notes, resolve errors and view reports.
Benchmark the performance of your organic posts, videos, and ad costs against the industry, country or region to get a more complete picture of your market standing.
Listen to social media conversations and monitor the sentiment around them to find out how your customers feel about your brand.
Analyze your social media performance across channels in one interface. Demonstrate the business impact of your social media campaigns with customizable dashboards and have presentation-ready reports sent straight to your inbox.
Socialbakers Suite FAQs
Socialbakers Suite FAQs
Below are some frequently asked questions for Socialbakers Suite.
Q. What type of pricing plans does Socialbakers Suite offer?
Socialbakers Suite offers the following pricing plans:
Starting from: US$200,00/month
Pricing model: Subscription
Free Trial: Available
Visit Socialbakers for all pricing and plans available.
Q. What are the main features of Socialbakers Suite?
Socialbakers Suite offers the following features:
- 'Listen' for mentions of the brand
- APIs and tableau connector
- Actionable dashboards & reports
- Ad costs and content performance
- Advertising engagement tracking
- Analytics
- Analyze incoming and outgoing direct messages
- Automatic notifications
- Campaign management
- Collaboration tools
- Community performance indicators
- Content search filters
- Create & publish content
- Custom recommendations
- Customer targeting
- Data-driven insights
- Filter content within feeds
- Flexible internal & agency collaboration
- Inspiration board
- Integrate social, web analytics and business data
- Keyword filtering
- Keyword search
- Measure & benchmark performance
- Measure average response time
- Measure brand sentiment
- Monitor business performance
- Multi-platform publishing
- Nurture communities
- Optimize paid & organic performance
- Real time data
- Real-time collaboration
- Relevance score
- Social customer care
- Social media content library
- Total ad spend tracking
- Track reach and visibility
- Visualize & analyze business impact
Q. Who are the typical users of Socialbakers Suite?
Socialbakers Suite has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Socialbakers Suite support?
Socialbakers Suite supports the following languages:
English, German, Spanish
Q. What type of pricing plans does Socialbakers Suite offer?
Socialbakers Suite has the following pricing plans:
Subscription
Q. Does Socialbakers Suite support mobile devices?
We do not have any information about what devices Socialbakers Suite supports
Q. What other apps does Socialbakers Suite integrate with?
Socialbakers Suite integrates with the following applications:
Adverity, Digimind, Dropbox Business, Facebook, Google Analytics, Instagram, Microsoft Excel, PowerPoint, Tableau, Twitter
Q. What level of support does Socialbakers Suite offer?
Socialbakers Suite offers the following support options:
Online Support, Video Tutorials, Knowledge Base, FAQs, Phone Support
It helps us monitor the month on month growth of our page and posts, and easily compare these to sector and industry wide competitors.