Emplifi Social Marketing Cloud

Emplifi Social Marketing Cloud

AI-powered social media marketing software

About Emplifi Social Marketing Cloud

An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Social Media Analytics
Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.

Social Listening and intelligence
Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.

Social customer care
Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.

Social media and community management
Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audiences, so you can deliver memorable experiences with empathy.

Audience Analysis
Know your digital audiences inside and out, create content that truly resonates with each persona, and take your campaigns to the next level.

Content management and publishing
Sharpen your social media content strategy and development with AI and automation that makes your team more efficient, reduces their workloads, and boosts engagement with your audiences.


Key benefits of Emplifi Social Marketing Cloud

Understand your social media audiences better by letting AI define your customer segments based on their interests, behaviors, location, and demographics.

Discover the right influencers for your business with AI-driven recommendations. See how well the influencer matches your different customer personas, get an instant overview of their interests and demographics, and track their social media performance.

Create engaging content tailored to your customer personas. Get actionable recommendations on the optimal publishing time, posts you should promote, audience segments you should target, and measure the impact of your content.

Streamline your content creation with a smart, dynamic social media editorial calendar. Add and schedule posts with multiple images, videos, and even user mentions directly within the calendar to work more efficiently.

Keep tabs on your publishing activities from anywhere at any time. Use mobile approvals to review all your scheduled and published content, leave notes, resolve errors and view reports.

Benchmark the performance of your organic posts, videos, and ad costs against the industry, country or region to get a more complete picture of your market standing.

Listen to social media conversations and monitor the sentiment around them to find out how your customers feel about your brand.

Analyze your social media performance across channels in one interface. Demonstrate the business impact of your social media campaigns with customizable dashboards and have presentation-ready reports sent straight to your inbox.


Images

Emplifi Social Marketing Cloud Software - Emplifi Social Marketing Cloud Dashboard
Emplifi Social Marketing Cloud Software - Emplifi & TikTok for Business Analytics Dashboard
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Emplifi Social Marketing Cloud Software - Emplifi Social Marketing Cloud Dashboard
Emplifi Social Marketing Cloud Software - Emplifi & TikTok for Business Analytics Dashboard

Not sure about Emplifi Social Marketing Cloud? Compare with a popular alternative

Emplifi Social Marketing Cloud

4,2 (38)
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Starting Price

US$200,00
year
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Integrations

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Ease of Use

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Value for Money

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Reviews

Overall rating

4,2 /5
(38)
Value for Money
3,8/5
Features
3,9/5
Ease of Use
4,2/5
Customer Support
4,4/5

Already have Emplifi Social Marketing Cloud?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 38
Ricardo
Ricardo
Overall rating
  • Industry: Retail
  • Company size: 501–1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you focus on Analytics, this is the best option you have

Reviewed on 2022/01/06

We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that...

We had a great experience with Socialbakers, I even miss it, we just had to focus on a tool that helped us to better create and publish the content rather than measuring it.

Pros

It excels Sproutsocial and Hootsuite in the Analytics department, it is by far the most robust and most features to measure your KPIs

Cons

It lacks on posting schedules or options to get the content out, it focuses more on measuring than helping you create it.

Alternatives Considered

Sprout Social and Hootsuite
Gabriel
Overall rating
  • Industry: Online Media
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Socialbakers is a no frills solution for our company's social media publishing and operations.

Reviewed on 2020/09/09

-Socialbakers is helpful to manage user access to our social media accounts and also plan and...

-Socialbakers is helpful to manage user access to our social media accounts and also plan and manage their outbound posts.
- The overall experience is pleasant however there can be more areas to improve especially on the social analytics area. I am more than happy to help Socialbakers in this area.

Pros

Socialbakers is a no frills solution for our company's social media publishing and operations.

Cons

-More flexibility can be given to build charts and tables.
-Can focus on advocating the label/ tagging feature and to use it to drive all analytics and content management feature.
-Duration on information collected can be stored longer for Y-o-Y comparison (i.e. without the need to rebuild). A lot of such information we still rely on CrowdTangle.

Alternatives Considered

Meltwater

Reasons for Choosing Emplifi Social Marketing Cloud

Too buggy, poor support, not competitively priced.

Reasons for Switching to Emplifi Social Marketing Cloud

Its presence at our local market, open to listen to feedback and needs, competitively priced, support.
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Base plan used to be awesome: now the least bang for your buck of all providers

Reviewed on 2020/09/09

My experience with socialbakers, when I started with the software nearly 4 years ago was amazing,...

My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for. The way the software has developed over time has been very dissapointing, stripping all of the points of difference out of the package, with a huge price discrepancy making our only other option to switch providers if we want to get even marginally more functionality, rather than being offered a titrated solution.

Pros

I like the calendar view, and the ease of creating and scheduling content, and the approval workflow.

Cons

Socialbakers massively overstates what is included in the base level plan. When I started with the software the base plan included dashboards, which are a fairly standard inclusion in social software. It is so dissapointing that the inclusions in the base plan have been completely stripped back, and I'm left feeling as though we are massively overpaying for something that we could get from pretty much any other provider. The customer service, since moving out of prauge has been terrible as well, impolite, unhelpful and to be frank a bit condescending on the live chat. In my experience there is more often than not lately, little gremlins in the software, necessitating refreshing the calendar between scheduling every single post, half the time not able to see what is scheduled from the calendar view etc.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great social media monitoring tool which can be super cool if combined with social listening

Reviewed on 2022/02/14

Its one of the good tools out there in market and i recommend it to use it at least once

Its one of the good tools out there in market and i recommend it to use it at least once

Pros

The user interface is just so cool. Everyone in my organization keeps on saying that while using it

Cons

Export reports to ppt can get better. I mean it is good but it can be improved

Maysa
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Missing features

Reviewed on 2020/12/02

Pros

I like the reports and the many possibilities of date analysis.

Cons

I find it very frustrating that the software does not allow for programming the posts of stories content on instagram. Also, there should be a way to program carousel posts on instagram.

Showing 5 reviews of 38 Read all reviews

Emplifi Social Marketing Cloud FAQs

Below are some frequently asked questions for Emplifi Social Marketing Cloud.

Emplifi Social Marketing Cloud offers the following pricing plans:

  • Starting from: US$200,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Visit emplifi.io/products/social-media-marketing/buy for all pricing and plans available.

Emplifi Social Marketing Cloud has the following typical customers:

51–200, 201–500, 501–1 000, 1 001–5 000

Emplifi Social Marketing Cloud supports the following languages:

English, French, German, Spanish

Emplifi Social Marketing Cloud supports the following devices:

Emplifi Social Marketing Cloud integrates with the following applications:

Dropbox Business, Google Analytics 360, Instagram, Meta for Business, Microsoft Excel, Microsoft PowerPoint, Tableau, Twitter/X

Emplifi Social Marketing Cloud offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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