TestRail
About TestRail
TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process.
TestRail allows users to manage all test projects, suites, sections, and cases in a single location. Test cases can be organized into suites and hierarchies, and complete test case histories enable the tracking of all changes to ensure transparency. All test case details can be managed, including prerequisites, steps, and expected results, and users can customize data fields, attach screenshots and files, and use rich-text formatting. Test cases can be selected based on various filters, and users can execute tests, record results, and group, sort, and filter to focus on important results. All tests and projects can be archived on completion, allowing users to review and audit previous results with archived tests protected from modification.
TestRail offers a range of real-time reports and metrics, and users can generate summary reports covering projects, plans, milestones, and runs, compare results across multiple test configurations and runs, track team workloads, run traceability and coverage reports for tests, requirements, and defects, identify failed tests, and more. Integration with JIRA allows users to link issues with test results and create bug reports in JIRA directly from within TestRail. TestRail can also be integrated with a range of bug and issue trackers, including GitHub, FogBugz, Redmine, Bugzilla, Mantis, Assembla, BitBucket, Pivotal Tracker, and more.
Pricing starting from:
US$38.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of TestRail
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$38.00/month
- Free Version
- Free Trial
- Subscription
Images





Features
Total features of TestRail: 33
Alternatives
CucumberStudio

Zephyr Enterprise

QATouch

Microsoft Excel

Reviews
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Best test-case management tool.
Reviewed on 2018/12/23
TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier...
TestRail can be a helping hand to the QA engineers. It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.
Pros
-TestRail provides easy management of test-suites, test-cases, test-runs. Easy management for maintaining agile methodology in the project.
-Feature to export/import files for test-cases from xml, csv and xls files.
-The provision to define milestones can be useful for maintaining release-wise goals.
-The User can define the expected duration and priority for a test-case.
- The representation and reporting are the best part of this software, the user can see the progress of the test-run in various formats as pie-chart.
Cons
- Test results should be editable as required in some cases.
Response from IDERA
Hello Prasuk, thanks for your awesome feedback. We really appreciate it.
Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field.
Please do not hesitate to write to us at [email protected] in case of any additional feedback/comments.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Testcase Management
Reviewed on 2020/03/16
We enjoy using this tool because it takes little time to train new members and easy of using....
We enjoy using this tool because it takes little time to train new members and easy of using. SImple and faster.
Pros
Ease of use. Simple and intuitive flow for the workflows that can be customized based on your work.
Cons
Traceability is based on how you configure. Little confusing if you try to explain to users not familiar with the tool.
Response from IDERA
Thank you for your review! Our experts are working hard towards improving TestRail's user experience, especially for beginners.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
TestRail good for somethings, but not for others
Reviewed on 2019/01/17
We believe that testrail is basic like any other test case management system, features are fairly...
We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic. We use it because teams have already comfortable with it, but by no means is this a tool that can solve new development methodologies such as continuous integration test management. If you understand the tools limitations, then may work for you, but we find it to be lacking and at this stage have stopped integrating our CI test runs into the tool.
Pros
TestRail's simple UI and functionality is straight forward. Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage. For the administrator, access is easily manageable, and provides multiple categories for restricting access and defining user roles within the organization.
Cons
TestRail is no different than other test management systems, beside the front end and UI benefits. TestRail is good for teams who initiate test planning, test case creation, and management specific to older QA management styles. When introducing continuous integration testing into a development/QA' teams methodology, this is where TestRail needs improvement . TestRail does not do a good job logging individual test runs for historic tracking, DB backend cannot handle the data that is pushed to the system, and we often have to delete DB records to help with performance and lookup. Usually without these backend hacks, the system performs very poorly and is slow. TestRail may be good for teams that have not adopted advanced development and QA practices, but if teams want to integrate CI testing with test cases and suites within TestRail this is where we find it to fail.

- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
TestRail: Great for companies willing to pay for it!
Reviewed on 2019/01/17
Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creat...
Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.
Pros
First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!
Cons
My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

- Industry: Biotechnology
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Works well for basic test management, but no innovation in years
Reviewed on 2022/09/20
Pros
Easy to set up and understand. Does not require a lot of in-depth config to hit the ground running.
Cons
They have not added new features and improved the product in a very long time. It's only incremental updates and fixes.
TestRail FAQs
Below are some frequently asked questions for TestRail.Q. What type of pricing plans does TestRail offer?
TestRail offers the following pricing plans:
- Starting from: US$38.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of TestRail?
TestRail has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TestRail support?
TestRail supports the following languages:
English
Q. Does TestRail support mobile devices?
TestRail supports the following devices:
Q. What other apps does TestRail integrate with?
TestRail integrates with the following applications:
Asana, Assembla, Axosoft, Azure DevOps Server, Bitbucket, Bugzilla, CircleCI, ClickUp, Confluence, Cypress, FogBugz, Functionize, GitHub, GitLab, Global App Testing, Jenkins, Jira, Mantis, Pivotal Tracker, Rally, Ranorex DesignWise, Ranorex Studio, Redmine, Sauce Labs, Trac, Travis CI, Trello, YouTrack, monday.com, pytest
Q. What level of support does TestRail offer?
TestRail offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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