TestRail

TestRail

Test case management software for QA & development teams

4.4/5 (106 reviews)

TestRail Overview

TestRail is a test case management solution for quality assurance (QA) and development teams, which is designed to help users organize, manage, and track their company’s software testing process.

TestRail allows users to manage all test projects, suites, sections, and cases in a single location. Test cases can be organized into suites and hierarchies, and complete test case histories enable the tracking of all changes to ensure transparency. All test case details can be managed, including prerequisites, steps, and expected results, and users can customize data fields, attach screenshots and files, and use rich-text formatting. Test cases can be selected based on various filters, and users can execute tests, record results, and group, sort, and filter to focus on important results. All tests and projects can be archived on completion, allowing users to review and audit previous results with archived tests protected from modification.

TestRail offers a range of real-time reports and metrics, and users can generate summary reports covering projects, plans, milestones, and runs, compare results across multiple test configurations and runs, track team workloads, run traceability and coverage reports for tests, requirements, and defects, identify failed tests, and more. Integration with JIRA allows users to link issues with test results and create bug reports in JIRA directly from within TestRail. TestRail can also be integrated with a range of bug and issue trackers, including GitHub, FogBugz, Redmine, Bugzilla, Mantis, Assembla, BitBucket, Pivotal Tracker, and more.

Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

TestRail Reviews

Overall rating
4.4/5
95% positive reviews
50
Excellent
51
Very good
5
Average
0
Poor
0
Terrible
Vladimir V.

OUR choice the introduction of Test Rail

Used Daily for 6-12 months
Reviewed on 2018/09/10
Review Source: Capterra

Total: our choice the introduction of Test Rail.

Pros

- This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.)
- This is an easy organization and convenient tracking of the load of the testing department (the ability to fully customize the "working dashboard" of the QA department)

- Easy installation, deployment and support
- "Communication" with the Jira (this is very convenient for regression and autotests)
- easy to receive reports on the launch of test suites
- beautiful and understandable reports and diagrams- This is an effective management of test cases, plans and test cycles (creating / storing / editing test scenarios, managing test plans, launching test cycles, entering test results)
- User-friendly interface (clear, simple, customizable)
- Effective management of the following scenario: "technical requirements -> test cases -> overview -> test suite -> test cycle -> results"
- convenient storage of test scenarios
- This is a significant improvement in the quality of testing (a clear description of test scenarios, their reviews, correlation with requirements, division into areas - all this makes it possible to evaluate both the completeness of coverage by functional tests, and is necessary material for the entire project team)

Cons

As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Matthew R.

TestRail: Great for companies willing to pay for it!

Used Daily for 2+ years
Reviewed on 2019/01/17
Review Source: Capterra

Working on a Global team, TestRail enabled everyone to have a seat at the Test Case management/creation table. Editing existing test cases was very easy to do, and the GUI makes it easy to find any existing Test Case you are looking for.

Pros

First of all, TestRail is an extremely smarter way to track and maintain test cases than using Excel. I like how easy it is to create new projects, create custom fields, create test runs, and generate good looking reports to submit to your managers. The GUI takes a little bit to get used to, but once you get a hand of all of the key-shortcuts moving around the application is easy!

Cons

My least favorite part about this software is the JIRA plug in. In order to see the linked test cases from TestRail in JIRA, you need to have a TestRail account. In my company only the testing team had TestRail accounts, while the rest of R&D didn't. While it was helpful for me as a tester to see the linked test cases on a JIRA bug, when we started off with TestRail we had assumed everyone in the R&D department would be able to see this information so we could be more transparent in our testing. My company was not willing to pay for 100 TestRail accounts, so this was a bummer. If yours is then TestRail might be right for you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Neil D.

If you are executing manual test cases on a large scale then Test Rail is for you

Used Daily for 2+ years
Reviewed on 2018/12/20
Review Source: Capterra

Having using various test management suites TestRail does excel in that it was built to run manual test cases and display results in an easy glance for the whole team. Linking to defects is simple, generating a report when the test run is complete. I feel like reusing regression suites could be improved, it does what it is meant to however you have to repeat several steps each time you want to generate a regression suite.
Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Pros

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal.
Integration with Jira is excellent, although some room for improvement.

Cons

Trying to do something simple like import test case steps from a .csv is not so easy. You can import a suite but that is not ideal.
Trying to duplicate cases can be tedious, let's say you have a lot of cases, trying to copy paste them in to various projects is a lot of hassle, it is surprising they have not addressed issues like this after so many years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Bheesam J.

It is a web based tool that can be used for test-case management,track and organizing purpose.

Used Daily for 2+ years
Reviewed on 2018/01/19
Review Source: Capterra

Pros

i have using this tool for my every day test execution before this i was using our own company proprietary tool and then we switched to TestRail as we switched to agile methodology. i have found this quite useful in agile environment. it is scalabe and can be customised accordingly to suite the customer/test requirement.
it is now integrated to our companies other tools like JIRA(bug tracker tool),github,automated test suites, bitbucket etc and many others and is working flawlessly. Reports generation and tracking the various result is quite simple and have real time insights for these with this tool. We can easily link our test cases, requirements, use cases and stores using this.
Really its a great tool with so many functionalities and i love it. it increase the team collaboration in a great way

Response from Gurock Software

Thanks so much from the TestRail team Bheesam for taking the time to complete this review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Eduardo V.

Organize and Prioritize

Used Daily for 6-12 months
Reviewed on 2019/01/17
Review Source: Capterra

Coming from a Quality Assurance team which had zero test cases and no system TestRail has become a huge asset. It allows for our team which has members working in a different time zone to continually work independently while still having the entire team engaged.

Pros

Right off the bat the software is very easy to use The software allow us to manage our time effectively focussing on running regression tests on any particular task. It has been a useful tool for our Quality Assurance team to prioritize and organize test cases. The fact that we can implement the use of Jira is also a huge plus since this is a tool we also use within our organization.

Cons

Not many cons, the only two minor aspects that come to mind are one if you have no knowledge of how to use it does take some time to learn it. However if you have even the basic background on a tool like this the learning time does shorten. The other is the fact that results can only be shared with the registered users, so we are having to take screen shots of results to share with the rest of our company teams.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10

TestRail Pricing

Starting from
US$25,00/month
Pricing options
Free Trial
Subscription
Value for money

TestRail Cloud: from $25 per user, per month.
TestRail Server: from $1200 per year.

TestRail Features

  • API
  • Automatic Notifications
  • Data Import/Export
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Auditing
  • Collaboration Tools
  • Customizable Reporting
  • Drag & Drop Interface
  • Monitoring
  • Real Time Monitoring
  • SSL Security
  • Third Party Integration

Additional information for TestRail

Key features of TestRail

  • Automated testing
  • Baselines
  • Bulk test case editing
  • Change tracking
  • Customizable fields
  • Data import & export
  • Email notifications
  • Estimates & time tracking
  • Exploratory testing
  • Feedback loops
  • Flexible project organization
  • Flexible user roles, groups, permissions & workflows
  • Full test histories
  • Functional testing
  • History-based forecasts
  • Personalized to-do lists
  • Progress reports
  • Progress tracking
  • Project archiving
  • Project milestones, releases & iterations
  • Real-time metrics & reports
  • Result filtering, sorting & grouping
  • Rich-text formatting
  • Scheduled reports
  • Section hierarchies
  • Summary reports
  • Team comments
  • Test assignment
  • Test case filtering
  • Test case management
  • Test management
  • Test result tracking
  • Workflow management
  • Workload tracking

Benefits

  • Test projects and test cases can be managed, giving users access to all test data in a single location, and with the ability to archive completed projects.

  • TestRail supports both agile and traditional approaches to testing, teams of any size, and any kind of testing method, including functional, exploratory and automated testing.

  • Test results can be entered and tracked in TestRail, and users can track versions, measure test times, link to defects, and add attachments.

  • A range of configurable project reports can be generated from built-in templates, covering defects, references, test coverage, and a variety of other metrics and statistics.

  • Tests can be assigned to users, with attachments, commenting, and feedback loops to enable collaboration, and automated email notifications for new comments and assignments.

  • TestRail FAQs

    Below are some frequently asked questions for TestRail.

    Q. What type of pricing plans does TestRail offer?

    TestRail offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    TestRail Cloud: from $25 per user, per month.
    TestRail Server: from $1200 per year.

    Q. What are the main features of TestRail?

    TestRail offers the following features:

    • Automated testing
    • Baselines
    • Bulk test case editing
    • Change tracking
    • Customizable fields
    • Data import & export
    • Email notifications
    • Estimates & time tracking
    • Exploratory testing
    • Feedback loops
    • Flexible project organization
    • Flexible user roles, groups, permissions & workflows
    • Full test histories
    • Functional testing
    • History-based forecasts
    • Personalized to-do lists
    • Progress reports
    • Progress tracking
    • Project archiving
    • Project milestones, releases & iterations
    • Real-time metrics & reports
    • Result filtering, sorting & grouping
    • Rich-text formatting
    • Scheduled reports
    • Section hierarchies
    • Summary reports
    • Team comments
    • Test assignment
    • Test case filtering
    • Test case management
    • Test management
    • Test result tracking
    • Workflow management
    • Workload tracking

    Q. Who are the typical users of TestRail?

    TestRail has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does TestRail support?

    TestRail supports the following languages:

    English

    Q. What type of pricing plans does TestRail offer?

    TestRail has the following pricing plans:

    Subscription

    Q. Does TestRail support mobile devices?

    We do not have any information about what devices TestRail supports

    Q. What other apps does TestRail integrate with?

    TestRail integrates with the following applications:

    Assembla, Bitbucket, FogBugz, GitHub, JIRA Software, LEAPWORK, Pivotal Tracker, Redmine, Testim, YouTrack

    Q. What level of support does TestRail offer?

    TestRail offers the following support options:

    Forum, Online Support, Video Tutorials