EpicCare

Modular, cloud-based ambulatory EMR software

4,3 /5 (228 reviews) Write a Review!

EpicCare Overview

What is EpicCare?

EpicCare is an EMR solution for large healthcare organizations and academic medical centers which is built to store extensive and complex medical records and data. The solution’s advanced features and functionalities include a smart workflow design, chart review, order management, and documentation. EpicCare helps bring together clinical and revenue cycle management in order to enhance patient health care delivery, and simplify admin tasks for bills, invoices, and payments.

Epic's modular health recording solution includes predictive analytics and embedded smart decision support tools which are helpful for physicians when documenting patient sessions, such as in taking symptom notes, and indicating possible outcomes based on records. EpicCare helps physicians coordinate with external providers in order to help with resolving care gaps, and apply cost efficient treatments. Users are able to consolidate patients' clinic bills and outstanding balances into a single statement for quicker payments, as well as track finances and manage the revenue cycle. Physicians and staff are able to work simultaneously on the same documents thanks to EpicCare’s multi-user capability, and because the platform is web-based, both physicians and patients can access important clinical data at any time, from anywhere.

Through EpicCare’s MyChart feature, patients can access their personal and family health information, as well as message doctors, complete questionnaires, attend e-visits, schedule appointments, and more. New patients are able to register via online scheduling, and patients in the hospital can reach out to their care team via tablet, as well as review their schedule, request help, and access personalized patient education materials.

EpicCare Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Epic Systems for detailed pricing information.


EpicCare Features

Devices
Business size
S M L
Markets
United States, United Kingdom, Australia
Supported Languages
Danish, Dutch, English, Finnish, Spanish

Media

Get a patient snapshot including a problem list, allergies and contraindications, mediations, health insurance and more
View clinic schedules, hospital patient lists, health summaries, test results and notes via mobile device
Haiku provides secure access to authorized clinical users of Epic’s Electronic Health Record
EpicCare screenshot: Get a patient snapshot including a problem list, allergies and contraindications, mediations, health insurance and more EpicCare screenshot: View clinic schedules, hospital patient lists, health summaries, test results and notes via mobile device EpicCare screenshot: Haiku provides secure access to authorized clinical users of Epic’s Electronic Health Record

EpicCare Reviews

EpicCare Reviews

Overall rating
4,3
/
5
Excellent
122

Very good
74

Average
21

Poor
5

Terrible
6

Value for Money
4
Features
4,3
Ease of Use
4
Customer Support
4,2
86% recommended this app
Kyle W.

Possibilities are unlimited

I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.


Renee J.

Epic is good!

What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.


Charlotte B.

Organized Overview for Patient Care


Alexander A.

It could be worse


Audra W.

Easy to use documenation

It has really help with efficiencies in my documentation.


Kyle W.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Possibilities are unlimited

Used Daily for 2+ years
Reviewed on 2018/12/12
Review Source: Capterra

I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

Pros

Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

Cons

Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Renee J.
Industry: Medical Practice
Company size: 201-500 Employees

Epic is good!

Used Daily for 6-12 months
Reviewed on 2019/07/31
Review Source: Capterra

What our practice is solving with Epic is the hunt for medical records and patient information. The switch has made it so we are more efficient with our patient care.

Pros

I like the ease of use. Everything is pretty self explanatory and using the software can cut down on time spent doing any one task. In our practice, we converted to share the EHR system with a local hospital and its practices, cutting down on any type of hunt for medical records

Cons

Yes, there is more than one way to do everything, but the process in which to get from point A to point B can be frustrating and long. A lot of clicking and doing things you may have already done before. If you know how to get around it, it can be easy, but those who struggle with technology might not find it as easy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Charlotte B.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Organized Overview for Patient Care

Used Daily for 2+ years
Reviewed on 2020/10/07
Review Source: Capterra

Pros

This software allows medical professionals to easily track and access patient's charts. They have made multiple improvements since first being launched that have aided in the ease of this software. The patient's charts are broken down into various tabs that allows the provider to easily target what information they are looking for instead of skimming through the entire chart. The user also has the ability to make some changes to their page to allow for an even easier use.

Cons

The updates on this software occasionally seemed unnecessary while other day-to-day changes were needed first. All updates were eventually addressed, it just seems like priority of changes was skewed.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alexander A.

It could be worse

Used Daily for 2+ years
Reviewed on 2018/03/06
Review Source: Capterra

Pros

Okay, let's be honest: Most EMR software is lousy. It's got dozens of features bolted together ad-hoc, without any real thought behind UI or UX. The result is a confusing mess. And most vendors don't mind it being so confusing, as long as the functionality is there, because then they can charge for enterprise training and service contracts.

Epic is no different. It's got lots of functionality, for sure. If you can find it. But once you do, it really does enable you to keep tabs on everything pretty well. The best features include the CareAnywhere views and shortcuts into PACS systems.

Cons

The worst features? The horrible color themes and lack of customization therein. The inconsistency in customizability -- there's a "wrench icon" practically everywhere, which allows you to tweak certain settings. Yet some things are impossible -- like rearranging columns in the Chart Review section. Also, the Inbox functions are really terrible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Audra W.
Industry: Hospital & Health Care
Company size: 10 000+ Employees

Easy to use documenation

Used Daily for 2+ years
Reviewed on 2020/09/12
Review Source: Capterra

It has really help with efficiencies in my documentation.

Pros

I absolutely love the smartphrases and how it pulls in so much information for me. Definitely increases my speed and efficiency with documentation.

Cons

It really takes awhile to build out your templates and create an easy work flow. Lots of work on the front end but it pays off in the end.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

User recommendation
8,1/10
Based on 228 user ratings
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EpicCare Pricing

EpicCare Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Epic Systems for detailed pricing information.

Contact Epic Systems for detailed pricing information.

Value for Money
4/5
Based on 228 user ratings
Compare value for money rating with alternatives
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EpicCare Features

EpicCare Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 228 user ratings
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Categories

Additional information for EpicCare

Additional information for EpicCare

Key features of EpicCare

  • Behavioral health
  • Cardiology
  • Care management
  • Claims adjudication and premium billing
  • Clinic schedules
  • Clinical care
  • Community expertise
  • Conduct independent research
  • Customer relationship management (CRM)
  • Dental
  • E-visits
  • Embedded decision support tools
  • Enrollment and eligibility
  • Flexible and pre-built content for specialties
  • Gastroenterology
  • Genomics
  • HIPAA Compliant
  • Health summaries
  • Home health & hospice
  • Hospital patient lists
  • Infertility
  • Long-term care
  • Medical oncology
  • Mobile app
  • Nephrology
  • Obstetrics
  • Ongoing patient care
  • Online bill-pay
  • Online scheduling
  • Ophthalmology
  • Ortho
  • Patient balance consolidation
  • Patient monitoring
  • Patient portal
  • Patient-doctor messaging
  • Payment plans
  • Peer-to-peer consultation
  • Portals for providers & member services
  • Predictive analytics
  • Questionnaires
  • Radiology
  • Recruit study participants
  • Regulatory compliance
  • Rehab
  • Specialist referral services
  • Task management
  • Test results and notes
  • Track finances
  • Transplant
  • Utilization management
  • Voice recognition
  • Workflows
  • Wound care

Benefits

  • Provide patients with access to self-service capabilities, key health data, and health & wellness reminders through Epic's EHR-agnostic patient portal.

  • Manage estimates and speed up payments with online bill-pay through Epic's scalable payment system, and consolidate all outstanding patient balances into a single statement.

  • Embedded decision support tools and predictive analytics help users better manage resources and provide a deeper understanding of overall costs to yield better outcomes.

  • The integrated portal helps community providers stay up-to-date with their patients, as well as submit referrals, schedule visits, order labs & imaging, and more.

  • Epic helps case managers to identify high risk patients, coordinate care delivery, and close care gaps to achieve the best possible outcomes.

  • EpicCare FAQs

    EpicCare FAQs

    Below are some frequently asked questions for EpicCare.

    Q. What type of pricing plans does EpicCare offer?

    EpicCare offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Epic Systems for detailed pricing information.

    Q. What are the main features of EpicCare?

    EpicCare offers the following features:

    • Behavioral health
    • Cardiology
    • Care management
    • Claims adjudication and premium billing
    • Clinic schedules
    • Clinical care
    • Community expertise
    • Conduct independent research
    • Customer relationship management (CRM)
    • Dental
    • E-visits
    • Embedded decision support tools
    • Enrollment and eligibility
    • Flexible and pre-built content for specialties
    • Gastroenterology
    • Genomics
    • HIPAA Compliant
    • Health summaries
    • Home health & hospice
    • Hospital patient lists
    • Infertility
    • Long-term care
    • Medical oncology
    • Mobile app
    • Nephrology
    • Obstetrics
    • Ongoing patient care
    • Online bill-pay
    • Online scheduling
    • Ophthalmology
    • Ortho
    • Patient balance consolidation
    • Patient monitoring
    • Patient portal
    • Patient-doctor messaging
    • Payment plans
    • Peer-to-peer consultation
    • Portals for providers & member services
    • Predictive analytics
    • Questionnaires
    • Radiology
    • Recruit study participants
    • Regulatory compliance
    • Rehab
    • Specialist referral services
    • Task management
    • Test results and notes
    • Track finances
    • Transplant
    • Utilization management
    • Voice recognition
    • Workflows
    • Wound care

    Q. Who are the typical users of EpicCare?

    EpicCare has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does EpicCare support?

    EpicCare supports the following languages:

    Danish, Dutch, English, Finnish, Spanish

    Q. What type of pricing plans does EpicCare offer?

    EpicCare has the following pricing plans:

    Subscription

    Q. Does EpicCare support mobile devices?

    EpicCare supports the following devices:

    Android, iPhone

    Q. What other apps does EpicCare integrate with?

    EpicCare integrates with the following applications:

    Ambra Health, Avatier Identity Anywhere, Hale, Iguana, MessageMedia, Relatient, WELL

    Q. What level of support does EpicCare offer?

    EpicCare offers the following support options:

    Online Support