--- description: Learn how Epic can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Epic Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [Epic](/software/112769/epiccare-emr) # Epic Canonical: https://www.getapp.za.com/software/112769/epiccare-emr Page: 1 / 19\ Next: [Next page](https://www.getapp.za.com/software/112769/epiccare-emr?page=2) > Epic is a cloud-based and on-premises EHR platform for hospitals and health systems, unifying clinical, operational, and financial. > > Verdict: Rated **4.4/5** by 455 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Epic \* Maintains a single comprehensive medical record per patient across all care settings, reducing fragmented data and supporting more informed clinical decision-making. \* Supports interoperability with external health systems and medical devices through standardized data exchange frameworks, broadening care coordination across organizational boundaries. \* Provides specialty-specific clinical modules for areas including oncology, cardiology, behavioral health, and emergency medicine, allowing workflows to align with discipline-specific requirements. \* Offers role-based configuration so clinical and administrative staff access only the tools and data relevant to their function, improving workflow efficiency. \* Includes a patient portal and mobile application that allow patients to schedule appointments, communicate with care teams, and access medical records directly. \* Delivers integrated billing and revenue cycle management tools that connect clinical documentation to financial workflows, reducing manual reconciliation between systems. \* Supplies population health analytics and reporting dashboards that aggregate data across patient populations, supporting quality improvement programs and regulatory reporting. \* Enables order management and clinical documentation within a single environment, reducing the need to switch between disparate systems during care delivery. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 455 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Epic Systems - **Founded**: 1979 ## Commercial Context - **Pricing Details**: Contact Epic Systems for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, Spanish - **Available Countries**: Australia, Belgium, Canada, Denmark, Finland, Netherlands, Norway, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States ## Features - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Charting - Claims Management - Claims Scrubbing - Client Portal - Coding Assistance - Compliance Management - Compliance Tracking - Customizable Templates - Decision Support Software - EDI - EMR/EHR - Electronic Payments - Financial Management - For Healthcare - For Medical Purposes - For Obstetrics & Gynecology - For Orthopedics ## Integrations (3 total) - Abridge - Haiku - SailPoint ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software) - [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software) - [Long Term Care Software](https://www.getapp.za.com/directory/911/long-term-care/software) - [Patient Management Software](https://www.getapp.za.com/directory/901/patient-management/software) - [Medical Billing Software](https://www.getapp.za.com/directory/64/medical-billing/software) ## Alternatives 1. [Fusion](https://www.getapp.za.com/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.getapp.za.com/software/2048864/carepatron) — 4.4/5 (859 reviews) 3. [ModMed](https://www.getapp.za.com/software/116447/ema) — 4.5/5 (566 reviews) 4. [Alleva](https://www.getapp.za.com/software/2060766/alleva) — 4.5/5 (282 reviews) 5. [Tebra](https://www.getapp.za.com/software/102859/tebra) — 3.9/5 (1384 reviews) ## Reviews ### "Great Program" — 4.0/5 > **Lynne** | *15 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I love all the functionality. You can use it to get sone much done. Quoting, billing, certificates, leads and so much more > > **Cons**: That I will probably never be able to use all the fuctions and abilities that the program has to offer. > > I love how well rounded the the program is. Once you have the hang of the system its also very user friendly. ----- ### "Best EMR on the market" — 5.0/5 > **Verified Reviewer** | *14 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It allows me to address patient concerns, chart and chat with co workers, there is built in support systems, different levels of affordability. You can customize things to your liking. It has built in biling. > > **Cons**: It can be overwhelming with all of the clicks and all of the access points for the same needs. The screen is very busy and there are alot of colors and screen shots. > > I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well streamlined and options are so customizable. It is the best emr I have ever worked with ----- ### "Epic Review" — 3.0/5 > **Cynthia** | *07 April 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Can see other medical charts, used widely in Chicago so more convenient. > > **Cons**: Cannot open more than 2 patient charts, and has a lot of glitches/times where it is slow. ----- ### "Epic Makes Life Easier" — 5.0/5 > **Ashlyn** | *28 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate about patients\! > > **Cons**: My company has not had any negative impacts or complaints when using Epic. All features have benefits that help aid in patient care. > > Epic is the best medical documentation system that I have used and makes documentation easier in a sometimes hectic work setting. ----- ### "Epic Review" — 5.0/5 > **Diana** | *16 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Epic is an EMR company usually for hospital providers in a large corporation, we like because is easy to use and performs stream searches for medical providers. > > **Cons**: Epic was not very friendly when it comes to searching patient information, you have to give multiple identifiers to search for a patient. > > My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear text search. ----- Page: 1 / 19\ Next: [Next page](https://www.getapp.za.com/software/112769/epiccare-emr?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/112769/epiccare-emr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data