Epic

4.4 (397)
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Modular, cloud-based ambulatory EMR software

About Epic

EpicCare is an EMR solution for large healthcare organizations and academic medical centers which is built to store extensive and complex medical records and data. The solution’s advanced features and functionalities include a smart workflow design, chart review, order management, and documentation. EpicCare helps bring together clinical and revenue cycle management in order to enhance patient health care delivery, and simplify admin tasks for bills, invoices, and payments.

Epic's modular health recording solution includes predictive analytics and embedded smart decision support tools which are helpful for physicians when documenting patient sessions, such as in taking symptom notes, and indicating possible outcomes based on records. EpicCare helps physicians coordinate with external providers in order to help with resolving care gaps, and apply cost efficient treatments. Users are able to consolidate patients' clinic bills and outstanding balances into a single statement for quicker payments, as well as track finances and manage the revenue cycle. Physicians and staff are able to work simultaneously on the same documents thanks to EpicCare’s multi-user capability, and because the platform is web-based, both physicians and patients can access important clinical data at any time, from anywhere.

Through EpicCare’s MyChart feature, patients can access their personal and family health information, as well as message doctors, complete questionnaires, attend e-visits, schedule appointments, and more. New patients are able to register via online scheduling, and patients in the hospital can reach out to their care team via tablet, as well as review their schedule, request help, and access personalized patient education materials.


Key benefits of Epic

  • Provide patients with access to self-service capabilities, key health data, and health & wellness reminders through Epic's EHR-agnostic patient portal.

  • Manage estimates and speed up payments with online bill-pay through Epic's scalable payment system, and consolidate all outstanding patient balances into a single statement.

  • Embedded decision support tools and predictive analytics help users better manage resources and provide a deeper understanding of overall costs to yield better outcomes.

  • The integrated portal helps community providers stay up-to-date with their patients, as well as submit referrals, schedule visits, order labs & imaging, and more.

  • Epic helps case managers to identify high risk patients, coordinate care delivery, and close care gaps to achieve the best possible outcomes.

  • Images

    Epic Software - Get a patient snapshot including a problem list, allergies and contraindications, mediations, health insurance and more
    Epic Software - View clinic schedules, hospital patient lists, health summaries, test results and notes via mobile device
    Epic Software - Haiku provides secure access to authorized clinical users of Epic’s Electronic Health Record
    View 3 more
    Epic Software - Get a patient snapshot including a problem list, allergies and contraindications, mediations, health insurance and more
    Epic Software - View clinic schedules, hospital patient lists, health summaries, test results and notes via mobile device
    Epic Software - Haiku provides secure access to authorized clinical users of Epic’s Electronic Health Record

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    US$19.99
    month

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    Reviews

    Overall rating

    4.4 /5
    (397)
    Value for Money
    4.0/5
    Features
    4.3/5
    Ease of Use
    4.0/5
    Customer Support
    4.2/5

    Already have Epic?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 397
    Kyle
    Kyle
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Possibilities are unlimited

    Reviewed on 2018/12/12

    I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. ...

    I have been using EpicCare EMR for over 2 years not and there isn't much bad i can say about it. Compared to most other EMR software out there it is far ahead of its competition. It's simplistic yet versatile design has made everyday challenges much easier for both healthcare employees and its patients.

    Pros

    Epic is extremely versatile in its ability to provide a lot of functions to its users in the healthcare settings. With its new updates setting up orders for patients have never been easier. From medication reconciliation to appointment scheduling to its organization of encounters and medical history, there isn't much epic cannot due.

    Cons

    Customer support/service is not very receptive to user friendly changes that are requested when it comes to simple tasks that could be made easier by the input of a button or checkbox in certain areas.

    Downtime for service is can also be problematic if it needs to be performed during work hours which has happened a few times.

    Jessica
    Overall rating
    • Industry: Medical Practice
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Overall easy to use.

    Reviewed on 2024/10/21

    Overall it’s easy to use and has a lot of tools to chart with. There’s multiple ways to do the same...

    Overall it’s easy to use and has a lot of tools to chart with. There’s multiple ways to do the same task but once you learn one way it’s easy to use.

    Pros

    Easy set up and easy to open up patients charts. There’s a lot of personalization available. Aesthetically pleasing and can change the colors/look of it.

    Cons

    There’s too much clicking to do one task. Too many ways to do the same task, so teaching someone how to use it can be difficult.

    Robert
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Worst EHR imaginable; run away

    Reviewed on 2024/04/25

    miserable
    Burns me out
    Hard to believe that anyone has a positive review

    miserable
    Burns me out
    Hard to believe that anyone has a positive review

    Pros

    I like nothing about this piece of garbage

    Cons

    functionality
    Ease of use
    Impossible to navigate

    Marissa
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Love Epic!

    Reviewed on 2024/06/25

    Love it! User friendly, quick easy access to what you need, and great technical support!

    Love it! User friendly, quick easy access to what you need, and great technical support!

    Pros

    Epic is very user friendly, there is multiple ways to access applications and tabs. Epic is great for those who need to multitask! Love this system!

    Cons

    Management of medical records could be cleaner and better looking

    Samantha
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Epic Software

    Reviewed on 2024/11/11

    I like it. I think it's a very useful tool and kind of the "boss" when it comes to healthcare...

    I like it. I think it's a very useful tool and kind of the "boss" when it comes to healthcare record software. Everything is easily accessible and easy to manage.

    Pros

    I do like the fact that all information is in one dashboard. Upcoming appointments, past appointments, health records and vitals. It makes it easy to add and keep track of everything.

    Cons

    I think it's expensive compared to others

    Showing 5 reviews of 397 Read all reviews

    Epic FAQs

    Below are some frequently asked questions for Epic.

    Epic offers the following pricing plans:

    • Free Trial: Not Available

    Contact Epic Systems for detailed pricing information.

    Epic has the following typical customers:

    201–500, 501–1,000, 1,001–5,000

    Epic supports the following languages:

    Danish, Dutch, English, Finnish, Spanish

    Epic supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Epic has

    Epic offers the following support options:

    Email/Help Desk, Chat

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