Blink

Blink

Employee app & portal for remote teams

4.8/5 (19 reviews)

Blink Overview

Blink is a complete employee app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

With the aim of helping teams to communicate, whether in the office or the field, the Blink feed provides a mobile-first, personalized work feed to present all key information in one place. The universal feed can be used to communicate relevant messages, news, videos, documents, training content, or notifications, and the integrated solution creates one streamlined workflow without the need to switch between other business apps. Blink also integrates with other communications tools including Office 365 and G Suite to provide a team events calendar, with data combined from any connected accounts, as well as a universal search functionality which searches for data across all linked applications.

Blink provides users with the tools to create micro-apps within the Blink platform so that businesses can create their own system without the need for the technical knowledge required for creating a native mobile app. Users can create micro-apps within Blink for connecting access and payment cards, absence management, project reporting, automating timesheets, training booking, knowledge search, and more, and apps are optimized for desktops, mobiles, and tablets.

Pricing

Starting from
£3,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Blink Reviews

Overall rating
4.8/5
95% positive reviews
16
Excellent
2
Very good
1
Average
0
Poor
0
Terrible
Peter H.

We use Blink as our main communication tool as we are split between two office or on customer site.

Used Daily for 6-12 months
Reviewed on 2018/03/20
Review Source: Capterra

Pros

After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use.

We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging.

The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.

New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Cons

The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Katherine B.

Alternative Intranet

Used Daily for 1-5 months
Reviewed on 2019/05/20
Review Source: Capterra

We're still playing around with the features but so far after less than a month we are happy with what we are working with.

Pros

- free for up to 20 users
- great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint.
- if you are IT savvy and know how to build microapps feature will draw your attention.
- Can download on android and iOS devices
- Has a desktop app for windows and iOS devices

Cons

- you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Richard G.

Just Awesome.

Used Daily for 1+ year
Reviewed on 2018/03/14
Review Source: Capterra

Helps build teams, gives me a great way to communicate and collaborate.

Pros

It's all the small stuff this does apart from being a great messaging app, naturally builds culture within teams and the business. Gives my people the ability to reach out at any time on any device to ask questions and to be helped. Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Cons

It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Loic M.

Incredible

Used Daily for 6-12 months
Reviewed on 2018/03/15
Review Source: Capterra

Pros

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Helen W.

Blink is really awesome!

Used Daily for 2+ years
Reviewed on 2018/03/20
Review Source: Capterra

Pros

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Cons

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable
Me to use offline and keep up to date with chats.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Blink Pricing

Starting from
£3,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Blink Teams: free forever model available with unlimited messaging and one connected Office 365 or GSuite account.

Unified Search: £3/user/month with the ability to connect multiple GSuite and Office 365 accounts.

Blink Feed: £5/user/month with the ability to connect unlimited business apps to the Blink feed.

Blink Features

  • Activity Dashboard
  • Auditing
  • Automatic Notifications
  • Collaboration Tools
  • Monitoring
  • SSL Security
  • Third Party Integration

  • API
  • Access Control
  • Activity Tracking
  • Alerts / Escalation
  • Application Integration
  • Customizable Reporting
  • Data Import/Export
  • Drag & Drop Interface
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Workflow Management

Additional information for Blink

Key features of Blink

  • Absence management
  • Activity dashboard
  • Archiving & retention
  • Automatic notifications
  • Calendar sync with Google
  • Chat functionality
  • Collaboration tools
  • Collaborative workspace
  • Communication management
  • Compliance management
  • Cultural alignment
  • Custom forms
  • Dashboard creation
  • Data encryption
  • Discussion board
  • Document storage
  • Employee database
  • Employee guides
  • Employee portal
  • Employee self service
  • File sharing
  • File transfer
  • Full text search
  • HTML5 technology
  • Instant messaging
  • Knowledge management
  • Microsoft Office integration
  • Multi-language
  • Performance reports
  • Prioritizing
  • Project management
  • Real time notifications
  • Search functionality
  • Security & encryption
  • Self service portal
  • Single sign on
  • Social recognition
  • Status tracking
  • Surveys & feedback
  • Team calendars
  • Third party integration
  • Time & attendance tracking
  • Visual analytics

Benefits

  • Facilitate communication between team members and field workers with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.

  • Blink FAQs

    Below are some frequently asked questions for Blink.

    Q. What type of pricing plans does Blink offer?

    Blink offers the following pricing plans:

    Starting from: £3,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Blink Teams: free forever model available with unlimited messaging and one connected Office 365 or GSuite account.

    Unified Search: £3/user/month with the ability to connect multiple GSuite and Office 365 accounts.

    Blink Feed: £5/user/month with the ability to connect unlimited business apps to the Blink feed.

    Q. What are the main features of Blink?

    Blink offers the following features:

    • Absence management
    • Activity dashboard
    • Archiving & retention
    • Automatic notifications
    • Calendar sync with Google
    • Chat functionality
    • Collaboration tools
    • Collaborative workspace
    • Communication management
    • Compliance management
    • Cultural alignment
    • Custom forms
    • Dashboard creation
    • Data encryption
    • Discussion board
    • Document storage
    • Employee database
    • Employee guides
    • Employee portal
    • Employee self service
    • File sharing
    • File transfer
    • Full text search
    • HTML5 technology
    • Instant messaging
    • Knowledge management
    • Microsoft Office integration
    • Multi-language
    • Performance reports
    • Prioritizing
    • Project management
    • Real time notifications
    • Search functionality
    • Security & encryption
    • Self service portal
    • Single sign on
    • Social recognition
    • Status tracking
    • Surveys & feedback
    • Team calendars
    • Third party integration
    • Time & attendance tracking
    • Visual analytics

    Q. Who are the typical users of Blink?

    Blink has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Blink support?

    Blink supports the following languages:

    English

    Q. What type of pricing plans does Blink offer?

    Blink has the following pricing plans:

    Free, Subscription

    Q. Does Blink support mobile devices?

    Blink supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Blink integrate with?

    Blink integrates with the following applications:

    Datadog, Dropbox, JIRA Software, Office 365, Pingdom, Salesforce Sales Cloud, ServiceNow, SharePoint, SuccessFactors, Zendesk

    Q. What level of support does Blink offer?

    Blink offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support