About Blink

Blink is an employee super-app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

With the aim of helping teams to communicate, no matter where they are, the Blink feed provides a mobile-first, personalized work feed to present all key information in one place. The universal feed can be used to communicate relevant messages, news, videos, documents, training content, or notifications, and the integrated solution creates one streamlined workflow without the need to switch between other business apps. Blink also integrates with other communications tools including Office 365 and G Suite to provide a team events calendar, with data combined from any connected accounts, as well as a universal search functionality which searches for data across all linked applications.

Blink provides users with the tools to create micro-apps within the Blink platform so that businesses can create their own system without the need for the technical knowledge required for creating a native mobile app. Users can create micro-apps within Blink for connecting access and payment cards, absence management, project reporting, automating timesheets, training booking, knowledge search, and more, and apps are optimized for desktops, mobiles, and tablets.


Key benefits of Blink

  • Facilitate communication with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.

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    Reviews

    Overall rating

    4,6 /5
    (112)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,7/5
    Customer Support
    4,6/5

    Already have Blink?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 112
    Azelea
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Company Social Platform

    Reviewed on 2020/06/09

    The level of communication has increased. Blink has been a great tool for people to share their...

    The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.

    Pros

    It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features.
    Integration with some business applications have been useful for daily updates.

    Cons

    Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user.
    Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post?
    Perhaps business collaboration tools could be more advanced?

    Steve
    Overall rating
    • Industry: Furniture
    • Company size: 501–1 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A user friendly platform for our multi national team.

    Reviewed on 2021/06/24

    Blink has brought our internal comms platform up to date with a familiar, easy to use interface.
    The...

    Blink has brought our internal comms platform up to date with a familiar, easy to use interface.
    The support from the Blink team during set up was very good, and ongoing Tech Support prompt and positive.

    Pros

    The Feed has provided an excellent platform for colleagues as well as our Comms team to share company news. We are able to measure via Analytics how this has improved engagement via Likes and Comments.
    Users familiar with SM platforms feel immediately at home.

    The Hub delivers a major part of what we wanted to achieve in terms of sharing material across our multi national offices and has become our single source of truth. The ease of use is such that little or no user instruction has been required.

    As an Admin there is virtually no learning curve when setting up users, or populating content.

    Having multiple methods of signing users up is useful where colleagues are factory/office/home based.

    Cons

    We would like more flexibility in the Directory in terms of displaying multiple contact numbers i.e internal phone extension, mobile and direct dial numbers.

    A calendar with room booking functionality would be good.

    We have yet to integrate with company systems so cannot comment at this time.

    Response from Blink

    Hello Steve, thank you for your review and feedback. We love to learn that staple features like the Feed and the Hub are serving your communication and employee engagement needs. We have passed on your suggestion for more Directory flexibility and calendar functionalities to our Product Team. We are always looking to improve Blink, so please be sure to add future feature requests to our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

    Verified Reviewer
    Overall rating
    • Industry: Consumer Goods
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Communication Tool

    Reviewed on 2022/10/14

    Pros

    Customizable communication tool. Holds all colleagues contacts and can be used as a single point of contact. Very useful and used even more since Covid and has not become a critical point of my daily

    Cons

    Uploads are cumbersome. The platform is good for basic communication but cannot handle large campaigns or file sharing.

    Kingsley
    Overall rating
    • Industry: Retail
    • Company size: 1 001–5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Review

    Reviewed on 2021/08/26

    Pros

    New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

    Cons

    The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

    Response from Blink

    Hello Kingsley, thank you for leaving Blink a review! We are happy to hear that Blink is your one-stop-shop for communication and HR systems. The Hub is one of our staple features, so it is great to see how helpful it is to our users.

    We appreciate your feedback on the Feed and usage reports and have passed your requests to the Product Team. If you have more features that you would like to see, please let us know via our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

    Jason
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Blink is the perfect internal communications platform for employee engagement

    Reviewed on 2021/07/21

    One of the biggest barriers in our line of work, and from team to team within our organization, is...

    One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions. When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false. Now, this isn’t all negative, assumptions can be positive too, but more often than not, assumptions are negative or just plain skewed, inaccurate or wrong.

    The reason behind this new platform is because we feel it is a great way to keep everyone up to speed on things going on at various locations, general news, important information and informative releases- in an industry where we are deployed and sectored in such a way that creates natural communications barriers.

    Blink won’t completely solve these challenges, but it should help, and it should be useful to support one another on top of the news and information piece.

    Pros

    Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

    Cons

    I believe Blink will continue to improve their team chats and team collaboration/task management features.

    Response from Blink

    Hello Jason, thank you for your review. We love learning how Blink has been a game-changer in company communication. Our users feedback is important to us, and we greatly appreciate the time you took to let us know what you like about Blink!

    Showing 5 reviews of 112 Read all reviews

    Blink FAQs

    Below are some frequently asked questions for Blink.

    Blink offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing for Blink starts at $3.40/user/month billed annually.

    Blink has the following typical customers:

    201–500, 501–1 000, 1 001–5 000

    Blink supports the following languages:

    Dutch, English, French, German, Hungarian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish

    Blink supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Blink integrates with the following applications:

    Alaya, AlayaCare, CIPHR People, Ciphr, Cornerstone HR, DailyPay, Dropbox Business, GitHub, Go1, HASTUS, Hapi, Jira, Microsoft 365, Microsoft SharePoint, Microsoft Teams, Okta, OpsGenie, Perkbox, Pipeline, Prodigy, SAP Business One, SAP SuccessFactors HXM Suite, Salesforce Sales Cloud, ServiceNow, Todoist, Tracerit, Trello, Typeform, Workday HCM, Zapier, Zendesk Connect, Zendesk Suite, Zoom Meetings

    Blink offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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