About Blink

Blink is a complete employee app and portal solution for mobile teams to encourage communication, enhance productivity, and keep everyone informed. Designed to transform the employee experience by offering a mobile-first experience and one unified communications platform, Blink boasts features such as a customizable activity feed, team calendars, third party integrations, messaging functionality, unified search, and more.

With the aim of helping teams to communicate, whether in the office or the field, the Blink feed provides a mobile-first, personalized work feed to present all key information in one place. The universal feed can be used to communicate relevant messages, news, videos, documents, training content, or notifications, and the integrated solution creates one streamlined workflow without the need to switch between other business apps. Blink also integrates with other communications tools including Office 365 and G Suite to provide a team events calendar, with data combined from any connected accounts, as well as a universal search functionality which searches for data across all linked applications.

Blink provides users with the tools to create micro-apps within the Blink platform so that businesses can create their own system without the need for the technical knowledge required for creating a native mobile app. Users can create micro-apps within Blink for connecting access and payment cards, absence management, project reporting, automating timesheets, training booking, knowledge search, and more, and apps are optimized for desktops, mobiles, and tablets.

Key benefits of Blink

  • Facilitate communication between team members and field workers with the Blink messaging feature which allows users to create group conversations where they can share files and information, and search conversation history to find any missed interactions.

  • Manage security and compliance within Blink’s security measures which include data AES-256 encryption, threat monitoring, compliance rules management, auditing, Single Sign On (SSO), and multi-factor authentication.

  • Access workforce analytics to gain insight into employee engagement and highlight positive and negative relationships so that any issues can be anticipated and acted on accordingly.

  • Quickly find documents, messages, emails, and more using the unified search feature which allows users to search across all connected apps and platforms. Integrate with third party applications such as Office 365, Dropbox, G Suite, Salesforce, and more to search across accounts.

  • Build micro mobile-apps within Blink and convert existing web apps into mobile apps for things such as payments, timesheets, training, project management, absence tracking, knowledge search, and more.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    Dutch, English, French, German, Italian and 7 others, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

    Images

    The Blink feed can be personalized for each user and displays key information, tasks, and alerts
    Ensure key messages rise above the noise.
The News Feed ensures key messages - from compliance policies to birthdays - are delivered and read in a feed that is personalized to each individual.
    Measure Employee Engagement with post insights.
Available to anyone in the audience, you can see the analytics of each post without leaving the app.

View the reach, impressions, likes, comments and link clicks of any post in your Feed.
    Blink's Directory, Direct & Group Messaging means you can reach anyone, anytime, without the need for email addresses or phone numbers. Co-ordinate disruption, identify and fix issues instantly, receive realtime updates and feedback from the frontline.
    Equip and Protect your workforce.
A paperless frontline increases worker satisfaction, and reduces transference risks associated with handling of paper. With Blink you can create, publish and distribute the resources your people need.
    Phone and email free onboarding.
Onboarding via SMS invites, paper handouts, QR codes, personal email, work email.
    Mobile notifications.
Make sure important messages are received with push notifications.
    Customize the look and feel of Blink with your logo, colors, images and more.
    Follow Feed engagement.
At a team or company-wide level, you can see how many posts are sent and how many interactions there are overall.
    View 10 more
    Blink video
    Blink video
    Blink screenshot: The Blink feed can be personalized for each user and displays key information, tasks, and alerts Blink screenshot: Ensure key messages rise above the noise.
The News Feed ensures key messages - from compliance policies to birthdays - are delivered and read in a feed that is personalized to each individual. Blink screenshot: Measure Employee Engagement with post insights.
Available to anyone in the audience, you can see the analytics of each post without leaving the app.

View the reach, impressions, likes, comments and link clicks of any post in your Feed. Blink screenshot: Blink's Directory, Direct & Group Messaging means you can reach anyone, anytime, without the need for email addresses or phone numbers. Co-ordinate disruption, identify and fix issues instantly, receive realtime updates and feedback from the frontline. Blink screenshot: Equip and Protect your workforce.
A paperless frontline increases worker satisfaction, and reduces transference risks associated with handling of paper. With Blink you can create, publish and distribute the resources your people need. Blink screenshot: Phone and email free onboarding.
Onboarding via SMS invites, paper handouts, QR codes, personal email, work email. Blink screenshot: Mobile notifications.
Make sure important messages are received with push notifications. Blink screenshot: Customize the look and feel of Blink with your logo, colors, images and more. Blink screenshot: Follow Feed engagement.
At a team or company-wide level, you can see how many posts are sent and how many interactions there are overall.

    Features

    Total features of Blink: 92

    • @mentions
    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Dashboard
    • Activity Tracking
    • Activity/News Feed
    • Alerts/Notifications
    • Archiving & Retention
    • Attendance Tracking
    • Audio / Video Conferencing
    • Audit Management
    • Benchmarking
    • Blogs
    • Brainstorming
    • Calendar Management
    • Calendar Sync
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Communication Management
    • Compliance Management
    • Contact Management
    • Content Management
    • Customizable Branding
    • Customizable Forms
    • Dashboard Creation
    • Data Import/Export
    • Data Security
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Employee Database
    • Employee Directory
    • Employee Photos
    • Employee Portal
    • Employee Recognition Software
    • Employee Self Service
    • Engagement Analytics
    • Event Calendar
    • File Sharing
    • File Transfer
    • Forum / Discussion Board
    • Full Text Search
    • Group Management
    • HTML5 Technology
    • Ideation / Crowdsourcing
    • Knowledge Base Management
    • Knowledge Management
    • Leave Tracking
    • Live Chat
    • Meeting Management
    • Member Directory
    • Membership Management
    • Messaging
    • Mobile Access
    • Moderation
    • Monitoring
    • Multi-Language
    • Multi-User Collaboration
    • Performance Metrics
    • Personalization
    • Policy Management
    • Prioritization
    • Project Management
    • Projections
    • Pulse Surveys
    • Real Time Notifications
    • Real-Time Chat
    • Remote Access/Control
    • Remote Support Software
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • SSL Security
    • Screen Sharing
    • Search/Filter
    • Self Service Portal
    • Single Sign On
    • Social Media Integration
    • Status Tracking
    • Survey/Poll Management
    • Surveys & Feedback
    • Team Calendars
    • Third Party Integrations
    • Timesheet Management
    • Training Management
    • Unified Directory
    • Video Conferencing
    • Video Support
    • Visual Analytics
    • Wiki

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    Reviews

    Overall rating

    4,8 /5
    (42)
    Value for Money
    4,8/5
    Features
    4,6/5
    Ease of Use
    4,7/5
    Customer Support
    4,7/5

    Already have Blink?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 42
    Christi K.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 501-1 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A Surprise Underdog Comes Through

    Reviewed on 2020/06/10

    I believe we made a great decision by choosing Blink and I would recommend them to any other...

    I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

    Pros

    In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

    Cons

    There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

    Sarah L.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent! Zero Complaints!

    Reviewed on 2020/06/11

    Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company...

    Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications.

    Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs.

    Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

    Pros

    - Ability to share and communicate with all employees or with individual teams
    - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs
    - Allows for multiple administrators at different levels
    - Ease of use
    - Ability to communicate privately -- staff can even contact our CEO and get a real-time response
    - Real-time chat
    - Search feature
    - Ability to use on smartphone and PC

    Cons

    When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

    Verified Reviewer
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 5.0 /10

    Fine for communications, lacking in other features

    Reviewed on 2019/07/01

    More casual internal communications and email but very primitive. Newsfeed is good but difficult to...

    More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

    Pros

    Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

    Cons

    Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

    Response from Super Smashing

    Hi,

    We are sad to hear that Blink hasn't lived up to your expectations and appreciate your honest review. It definitely helps keep us in check.

    To your point, we do have a search feature, which should allow you to not only search Feed posts and Chats but also content on 3rd party integrations. We also have Pages in the Admin Panel, which lets Org and Team Admins create native content for the platform - this should address your concerns about the Hub. Access to different levels of teams or user permissions can be customised in the Admin Panel - it would be great to get your thoughts on what's missing ([email protected]). We have passed on your feedback regarding limited previews of files (since last month this is available for PDF and Word files but we don't yet support all types). Glad that you find the platform helpful for internal communications and hope to hear from you soon!

    Thanks again,

    The Blink Team

    Katherine B.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Alternative Intranet

    Reviewed on 2019/05/20

    We're still playing around with the features but so far after less than a month we are happy with...

    We're still playing around with the features but so far after less than a month we are happy with what we are working with.

    Pros

    - free for up to 20 users
    - great alternative to a company intranet / communication portal for the micro businesses who want to share their management system documentation with field staff and don't want to fork out expensive licences with Microsoft for similar products like yammer / SharePoint.
    - if you are IT savvy and know how to build microapps feature will draw your attention.
    - Can download on android and iOS devices
    - Has a desktop app for windows and iOS devices

    Cons

    - you have to purchase the premier package at a monthly cost per user to do branding. It would be good if there was a fixed fee per month for up to 10 users for the small companies e.g. £20 plus VAT.

    Peter H.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We use Blink as our main communication tool as we are split between two office or on customer...

    Reviewed on 2018/03/20

    Pros

    After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use.

    We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging.

    The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot.

    New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

    Cons

    The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

    Showing 5 reviews of 42 Read all reviews

    Blink FAQs

    Below are some frequently asked questions for Blink.

    Blink offers the following pricing plans:

    • Starting from: US$6,18/month
    • Pricing model: Subscription
    • Free Trial: Available

    Premium plans for Blink start at $6.18/user/month (billed monthly) or $3.40/user/month (billed annually). Custom enterprise plans are also available. Blink offers a free demo and a 45% discount for annual plans.

    We do not have any information about Blink features

    Blink has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Blink supports the following languages:

    Dutch, English, French, German, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

    Blink supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Blink integrates with the following applications:

    Airbrake, Datadog, Dropbox Business, GitHub, Jira, Microsoft 365, Microsoft SharePoint, Microsoft Teams, OpsGenie, Pingdom, Raygun, SAP Business One, SAP SuccessFactors HCM Suite, Salesforce Sales Cloud, Sentry, ServiceNow, Todoist, Trello, Zapier, Zendesk

    Blink offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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