Salesforce Starter

About Salesforce Starter

Find more leads with Salesforce Starter, win more deals, and keep customers happy with out-of-the-box tools built into the world’s #1 CRM suite. Introducing the all-in-one, easy-to-use solutions that bring marketing, sales, and service together. Starter Suite is the fastest, easiest way to get started with a complete CRM. Pro Suite takes Starter to the next level, unlocking customization, automation, and enhanced sales and service functionality.


Key benefits of Salesforce Starter

  • Data from spreadsheets, calendars, emails, and other systems can be imported and synchronized.

  • Einstein Activity Capture automatically tracks emails, meetings, and calls, capturing and synchronizing data directly from users’ inboxes.

  • Lightning allows users to customize Salesforce with custom subsets and lists to track anything they want.

  • Integration with G Suite enables automatic capture of all Google Calendar and Gmail data, and allows users to access CRM data including contacts, opportunities, and accounts from within Gmail.

  • Trailhead, a system designed to teach users how to use Salesforce including creating sales stages, importing contacts, and inviting teammates, provides a setup assistant and in-app guided tutorials.

  • Images

    Salesforce Starter Software - Salesforce Essentials welcome page
    Salesforce Starter Software - Salesforce Essentials calendar
    Salesforce Starter Software - Salesforce Essentials menu
    Salesforce Starter Software - Salesforce Essentials pending changes
    Salesforce Starter Software - Salesforce Essentials search functionality
    Salesforce Starter Software - Salesforce Essentials proposals
    Salesforce Starter Software - Salesforce Essentials leaderboard
    Salesforce Starter Software - Salesforce Essentials performance metrics
    Salesforce Starter Software - Salesforce Essentials opportunities
    Salesforce Starter Software - Salesforce Essentials performances
    Salesforce Starter Software - Salesforce Essentials sales pipeline
    View 12 more
    Salesforce Starter video
    Salesforce Starter Software - Salesforce Essentials welcome page
    Salesforce Starter Software - Salesforce Essentials calendar
    Salesforce Starter Software - Salesforce Essentials menu
    Salesforce Starter Software - Salesforce Essentials pending changes
    Salesforce Starter Software - Salesforce Essentials search functionality
    Salesforce Starter Software - Salesforce Essentials proposals
    Salesforce Starter Software - Salesforce Essentials leaderboard
    Salesforce Starter Software - Salesforce Essentials performance metrics
    Salesforce Starter Software - Salesforce Essentials opportunities
    Salesforce Starter Software - Salesforce Essentials performances
    Salesforce Starter Software - Salesforce Essentials sales pipeline

    Not sure about Salesforce Starter? Compare with a popular alternative

    Salesforce Starter

    4,4 (201)
    VS.
    Highly reviewed

    Starting Price

    US$25,00
    month
    US$1,00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    82
    96

    Integrations

    8
    13

    Ease of Use

    4,0 (201)
    4,7 (409)

    Value for Money

    3,9 (201)
    4,7 (409)

    Customer Service

    4,0 (201)
    4,5 (409)
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    Reviews

    Overall rating

    4,4 /5
    (201)
    Value for Money
    3,9/5
    Features
    4,2/5
    Ease of Use
    4,0/5
    Customer Support
    4,0/5

    Already have Salesforce Starter?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 201
    Alex
    Alex
    Overall rating
    • Industry: Events Services
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    We love SalesforceIQ! Perfectly integrated and easy for my team to use.

    Reviewed on 2018/04/10

    So many. Ease of use, trackable for sales cycle, many more.

    So many. Ease of use, trackable for sales cycle, many more.

    Pros

    This software is awesome. It takes the stress out of constantly updating your CRM by making it seamless and integrated with our email. It captures a lot automatically, giving my team more time to close deals. We love the customizable pipeline features as well. Great software overall.

    Cons

    I have hard time thinking of cons for this software. It was so easy for my team to implement. It is expensive I guess, that'd be the only con.

    Janet
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Salesforce classic better than the new Lightning

    Reviewed on 2023/11/17

    Classic is great and very easy to get to info.

    Classic is great and very easy to get to info.

    Pros

    I really like the salesforce classic before they moved to lightning. It was much more intuitive and easier to locate information.

    Cons

    That they moved to lightning and it is not as good as classic

    April
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Not great, unless you're super tight with Salesforce

    Reviewed on 2016/04/18

    We'd migrated from Zendesk, which is a system I will never ever have complaints about again after...

    We'd migrated from Zendesk, which is a system I will never ever have complaints about again after using Desk.

    As for some of the things I couldn't deal with:

    #1, and most egregious limitation: Only one agent can be working on a ticket at a time, and there's no way to kick out that other agent. Someone opens a ticket, then goes to lunch? Guess that customer isn't getting a response for the next hour. Just hope it doesn't happen over the weekend, which it totally did! This was a deal-breaker.

    #2: Sessions were weird. You could be logged in to one session at a time, so if you went from home to work, you'd have to log in again. Not a huge problem given the browser can remember your password, but that "Remember Me" checkbox on their login page is a placebo at best.

    #3: The "rules" system for routing tickets.
    Tasks that should have been simple (like routing emails after hours) are left up to these weirdly complicated "Rules," including "Time Rules."

    #4: Two agent interfaces. One old, one half-baked. We were sold on the "Next Gen Agent" interface since it looked and felt more like Zendesk, but it was messy. It felt contrived, like the product of deadlines and misapplied research. The Classic interface worked much better, though it was certainly showing its age.

    But there were things I really liked:

    #1: Chat! The chat system was really nice, everything came in as a ticket and it was very intuitive. The chat system in Desk was definitely better than Zendesk's weird implementation of Zopim.

    #2: The ability to forward tickets out to an external address. This is probably because Desk operates a bit more like an inbox.

    #3: The support and help articles. This product would have way fewer stars if not for its Support team. They were always patient and helpful, even when my frustration started showing about their product. They come off as the kind of people who enjoy what they do. Additionally, the documentation was generally well-maintained.

    Overall, I wouldn't recommend Desk before any other platform I've used (including Zendesk, OTRS, and Tender...except, maybe Tender) unless you're starting totally fresh and also expect to have tight Salesforce integration. The people really make the product, which is good 'cause they have a lot to make up for...

    Brittney
    Brittney
    Overall rating
    • Industry: Consumer Services
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    This is a great tool for organizing your sales funnel.

    Reviewed on 2018/03/20

    Pros

    Time management and organization are the top reasons to use this software. Being able to include information on new prospects and clients is very helpful and it's easy to add to do items. The sales funnel process is user friendly and easy for other employees to view.

    Cons

    It can be hard to create clear expectations between management and employees on what information or processes should be done. With so many options of where to save information it can look like information is missing if you don't look in the right place. Processes should be put in place by each organization to clarify how to use the software.

    Carlos Fernando
    Carlos Fernando
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Salesforce for starters

    Reviewed on 2023/04/03

    It has been adequate. It's covered our needs well for what it is used.

    It has been adequate. It's covered our needs well for what it is used.

    Pros

    You get a ton of Salesforce features, Pro is better, but not everyone can justify the need for pro, or afford it.

    Cons

    It's not Salesforce, and it tells you in so many ways, and reminds you all the time.

    Showing 5 reviews of 201 Read all reviews

    Salesforce Starter FAQs

    Below are some frequently asked questions for Salesforce Starter.

    Salesforce Starter offers the following pricing plans:

    • Starting from: US$25,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    14-day free trial, no credit card required. $25/user/month (billed annually) for up to 5 users.

    Salesforce Starter has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200

    Salesforce Starter supports the following languages:

    Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Salesforce Starter supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Salesforce Starter integrates with the following applications:

    ActiveCampaign, Box, DocuSign, Dropbox Business, Dropbox Sign, Nicereply, PandaDoc, Zapier

    Salesforce Starter offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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