Rindle

Rindle is a very easy-to-use project management solution that has helped our company improve the transparency and automation of our workflow.

The UI is very user-friendly.

The automations are easy to set up.

There are a lot of features and customizations.

The price-point is very reasonable.

The staff over at Rindle are very friendly and respond quickly to questions when help is needed.

There isn't really a lot to dislike about the software so far. It's comparable to a lot of other project management software at a much lower price.

Compared to the old software we were using Rindle has so many pros I couldn't name them all, but some of the biggest for us are the automations, being able to tag individuals in comments and assign people to everything from the main task to a subtask of a subtask. The visibility Rindle gives every member of our team on all of our projects is amazing.

It was very easy to learn and the staff is AMAZING and so helpful!

Honestly the few "cons" that we have had so far, Rindle listened to what we wanted and most of them are changing! I am anxiously awaiting a few changes that are right around the corner. Really the only cons we have right now are having a master search and the ability to sort.

There are tons of benefits to this product – here are just a few that really helped us.
- Automations keep your Rindle board clean, organized, and make it so you can do more in less time. And then the best part is they are completely customizable. You will not find this anywhere else, believe me, I screened over 30 management tools for my company before picking Rindle. It is the reason that I think Rindle is going to dominate the PM space once the secret is out.
- Mirrors allow for easy collaboration between our teams since the task will show up in both their workspaces.
- Different types of views/layouts (list, columns, Gantt, calendar) allow for people to set up boards uniquely to fit the needs of a variety of projects or workstyles. I know this was mentioned in a previous review – just evidence of how much they listen to their customers.
- Managers can “watch” a task and get updates without having to be directly assigned. Keeps the right people accountable. A GAME CHANGER for us!
- The customer service is SOOO good. Did I say that already? They really listen to their customers and strive to make the best possible tool for your project. Also, their help page is outstanding!
- Since we joined, they have added a discussion board (we use meeting agenda) and a mobile/desktop app! These were both features we were really looking forward to.

- Getting everything set up can be time-consuming but the customer services definitely make it as seamless as possible, teaching you with patience and kindness along the way.
- Sometimes need to refresh the page because of a bug. If I find something, I just use the direct chat to contact the Rindle team. They always fix it asap.
- Email notifications are good but could be improved

We were able to model a complex, multi-department, mission critical workflow in Rindle by giving each department its own Broard(s), and passing a master task between the Boards using automations. We then manage work by creating subtasks within the master task using automations as we pass the task from list to list on the Board. This has reduced our client's email, meeting, and phone call overhead by over 80%, and team members are able to update and improve the workflow quickly without IT support, or developers. The UI is fast, stable and the number of improvements and new capabilities we've seen added over just the last 6 months is impressive.

One surprise was how powerful the email integration feature has been. Every Board in Rindle has its own email address, and we now have multiple external systems that send automated emails to Rindle, where it creates a task on a Board for each message it receives... which we then assign to the appropriate team or person using Rindle automations. It's amazing how fast we could build such a powerful system with non-technical users.

Honestly, there isn't anything we are unhappy with at this point, and we are using it with a large group every day. There are certainly some new features we would like... like a way to add custom forms to individual tasks, but that' snot something we are "unhappy" with.