MRI Software

Cloud-based real estate and investment management software

4,2 /5 (99 reviews) Write a Review!

MRI Software Overview

What is MRI Software?

MRI Software, formerly known as Qube, is a provider of real estate software applications and hosted solutions, offering a flexible technology platform and connected cloud-based ecosystem. Designed to meet the diverse requirements of real estate owners, operators, occupiers and investors, MRI’s products span areas of property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. A suite of available solutions includes Platform X, MRI’s flagship SaaS suite that centralizes property data with secure Single Sign ON (SSO) support to deliver access across a range of integrated modules. Financial accounting, real estate lifecycle management, automated residential and commercial leasing, retail, leasing CRM support and tenant portal provision all feature along with reporting and analytics capabilities.

Other more targeted MRI solutions then go on to cover Investment Management for investment lifecycle management, plus MRI Horizon for commercial, retail and residential property owners. This multi-language solution delivers BI-powered insights and visibility onto real estate portfolio performance with graphical dashboards and cross-browser access. Horizon CRE focuses specifically on occupiers, before MRI Qube Property Management and Sales and Lettings offer end-to-end functionality respectively. MRI FM for facilities management covers maintenance scheduling, work orders, contractor management and asset tracking for contractors, while MRI Planet extends that with FM process control tools including mobile app support.

MRI Software Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact MRI Software directly for pricing information.


MRI Software Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Mexico
Supported Languages
English

Media

MRI’s Platform X solution is a SaaS and web-enabled real estate property management software solution that centralizes access to property data to promise greater levels of accuracy and security with Single Sign On (SSO) support
Analytix portal and data store uses business intelligence to offer features including data visualization, portfolio analysis, performance insights around market trends, plus the creation of executive-level interactive dashboards
Vendor record management
A budget workbook report within MRI Software, detailing baseline variances across a number of financials such as taxes and reimbursements
View mortgage repayment details
MRI Workspeed provides managers, engineers and tenants with an end-to-end real estate operations management app for iOS and Android devices
Mobile asset tracking for iOS, Android and Windows devices, leveraging a centralized database for storing fixed assets information
MRI's mobile maintenance apps allows users to view, manage and create work orders on mobile devices, attach camera photos and perform audits on  equipment or assets by their location using barcode scanning support
MRI Software video MRI Software video MRI Software screenshot: MRI’s Platform X solution is a SaaS and web-enabled real estate property management software solution that centralizes access to property data to promise greater levels of accuracy and security with Single Sign On (SSO) support MRI Software screenshot: Analytix portal and data store uses business intelligence to offer features including data visualization, portfolio analysis, performance insights around market trends, plus the creation of executive-level interactive dashboards MRI Software screenshot: Vendor record management MRI Software screenshot: A budget workbook report within MRI Software, detailing baseline variances across a number of financials such as taxes and reimbursements MRI Software screenshot: View mortgage repayment details MRI Software screenshot: MRI Workspeed provides managers, engineers and tenants with an end-to-end real estate operations management app for iOS and Android devices MRI Software screenshot: Mobile asset tracking for iOS, Android and Windows devices, leveraging a centralized database for storing fixed assets information MRI Software screenshot: MRI's mobile maintenance apps allows users to view, manage and create work orders on mobile devices, attach camera photos and perform audits on  equipment or assets by their location using barcode scanning support

MRI Software Reviews

MRI Software Reviews

Overall rating
4,2
/
5
Excellent
47

Very good
38

Average
11

Poor
2

Terrible
1

Value for Money
3,9
Features
4,1
Ease of Use
4,1
Customer Support
4,1
86% recommended this app
Verified Reviewer

Been using MRI for almost 10 years

Able to run reports with ease; Is user-friendly. Support is always available.


Tenille L.

Taking the next step in productivity

Overall, I am very pleased with MRI. It has streamlined our processes and protocols. We are much more efficient.


Jaime R.

Generally terrible customer service

Danielle is great. Most of our staff has learned to just wait and speak with her rather than bother with other customer support staff. We've all found Chad to be rude and unhelpful on every occasion. He'll answer questions by saying, "it should work" (but it doesn't and won't confirm) or "just check the help page". He doesn't ever seem to listen to the actual question but rather explains something we already know how to do. For example: we wanted to know if the reoccurring work order function could/would do more than put work on a calendar. We were hoping it would actually generate those work orders and dispatch them automatically. In a discourteous tone he informed us we should have checked the help page (which we always do just to avoid talking to him) and then sent us the help link for how to create a work order. We know how to create a work order. That was not the question.

When we called to see if the lottery function could be run by unit size or other parameters Chad told us "it should work" without out bothering to confirm. Well the feature doesn't work like that and it would have been nice to know ahead of time so we could do our own lottery outside of Boston Post.


Brittany B.

MRI is very easy to use!

I like this platform loads better than OneSite because of the ease of access of information and reports


Herb D.

MRI Review

We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.


Verified Reviewer
Industry: Real Estate
Company size: 201-500 Employees

Been using MRI for almost 10 years

Used Daily for 2+ years
Reviewed on 2019/07/06
Review Source: Capterra

Able to run reports with ease; Is user-friendly. Support is always available.

Pros

Ease of setting up resident files; accessibility of reports and ease of running reports. Ease of processing statement of deposits; works well and integrates well with other software products.

Cons

Works slowly and program often freezes.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Tenille L.
Industry: Commercial Real Estate
Company size: 11-50 Employees

Taking the next step in productivity

Used Daily for 1+ year
Reviewed on 2020/08/19
Review Source: Capterra

Overall, I am very pleased with MRI. It has streamlined our processes and protocols. We are much more efficient.

Pros

The software makes it easier to see our company as a whole. With multiple entities it was cumbersome to continuously jump back and forth between opening company files. Everything now is just a click of the button. I have real time data to work with and it has made my team much more productive in our daily tasks.

Cons

The implementation was not the best. The training process was a little difficult with doing things via web training, etc. I feel like there is so much more that MRI can do for us that we do not know about. I learned about certain items from other webinars since our implementation and have had to go back and set them up on my own. The trainers also do not have accounting knowledge so when you ask something accounting related it sometimes gets lost in translation.

Response from MRI Software

Hello Tenille,
Thank you so much for taking some time to leave us a stellar review! We are very happy to hear your are pleased with our software an enjoy our user friendly interface. We take your feedback regarding training seriously and will be in contact with you and your team to better serve you as a valued partner! Here's to many more years working together!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jaime R.
Industry: Real Estate
Company size: 51-200 Employees

Generally terrible customer service

Used Daily for 2+ years
Reviewed on 2017/06/22
Review Source: SoftwareAdvice

Danielle is great. Most of our staff has learned to just wait and speak with her rather than bother with other customer support staff. We've all found Chad to be rude and unhelpful on every occasion. He'll answer questions by saying, "it should work" (but it doesn't and won't confirm) or "just check the help page". He doesn't ever seem to listen to the actual question but rather explains something we already know how to do. For example: we wanted to know if the reoccurring work order function could/would do more than put work on a calendar. We were hoping it would actually generate those work orders and dispatch them automatically. In a discourteous tone he informed us we should have checked the help page (which we always do just to avoid talking to him) and then sent us the help link for how to create a work order. We know how to create a work order. That was not the question.

When we called to see if the lottery function could be run by unit size or other parameters Chad told us "it should work" without out bothering to confirm. Well the feature doesn't work like that and it would have been nice to know ahead of time so we could do our own lottery outside of Boston Post.

Pros

Boston Post software is relatively inexpensive when compared to other property management software.

Cons

Makes even what should be simple functions convoluted and/or generally arranged poorly. Customer service is pretty awful with the exception of ONE person.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Brittany B.
Industry: Real Estate
Company size: 1 001-5 000 Employees

MRI is very easy to use!

Used Daily for 2+ years
Reviewed on 2020/09/28
Review Source: Capterra

I like this platform loads better than OneSite because of the ease of access of information and reports

Pros

I like that it is easy for first time leasing agents to navigate.

Cons

lead tracking could use a bit of an update

Response from MRI Software

Hello Brittany,
Thank you so much for your kind review! We are happy to hear you enjoy our easy user experience and interface! It is great to know that is ultimately why you chose to switch back to MRI Software. We look forward to many more years together!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Herb D.
Industry: Commercial Real Estate
Company size: 501-1 000 Employees

MRI Review

Used Daily for 2+ years
Reviewed on 2020/07/27
Review Source: Capterra

We use MRI for AR and Budget and Forecasting the product allows us to store and capture data at the tenant level and roll-up the data to accounts before we transfer to the General Ledger.

Pros

The product is relatively easy to use we do encounter turnover and we are able to bring train users very quickly. MRI does allow for customization we do require customizations to meet the needs of our business. Also the support required for MRI is minimal compared to other options.

Cons

I would like to see the reporting enhanced currently we use other 3rd party applications for reporting because the standard MRI reporting does not meet our needs.

Response from MRI Software

Hello Herb,
Thank you for your great review! We are happy to hear our Budgeting and Forecasting software serves your needs and is easily customizable. We would love to address your concerns regarding reporting and will circle this back with the team to ensure you have a better experience moving forward.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 99 user ratings
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MRI Software Pricing

MRI Software Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact MRI Software directly for pricing information.

Contact MRI Software directly for pricing information.

Value for Money
3,9/5
Based on 99 user ratings
Compare value for money rating with alternatives
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MRI Software Features

MRI Software Features

API
Accounting Management
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Contact Database
Contact Management
Document Management
Document Storage
Electronic Payments
Email Notifications
Maintenance Scheduling
Reminders
Reporting & Statistics
Search Functionality
Self Service Portal
Task Management
Third Party Integration
Work Order Management
Features
4,1/5
Based on 99 user ratings
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Categories

Additional information for MRI Software

Additional information for MRI Software

Key features of MRI Software

  • Commercial leases
  • Commercial properties
  • Credit check
  • Credit risk management
  • Expense management
  • File notes
  • Insurance management
  • Landlord database
  • Late fee calculation
  • Lease management
  • Lease origination
  • Maintenance management
  • Owner portal
  • Payment processing
  • Property management
  • Remarketing
  • Rent tracking
  • Repossession management
  • Residential leases
  • Residential properties
  • Retail leases
  • Sublease management
  • Tax management
  • Tenant database
  • Tenant portal
  • Vacancy tracking

Benefits

• MRI Software provides an "open and connected" online, SaaS-based platform of real estate management solutions that are designed to be flexible enough to meet the requirements of property brokers, agents, investors, operators and owners within corporate or residential sectors.

• MRI’s lease management solutions include MRI Lease Flow that incorporates a CRM which automates the leasing process by centralizing lease data collection and management within a single location.

• Integrated online property management portals are available, including Tenant Connect for giving tenants access to personal account information, plus Resident Connect for paying rent, viewing statements and raising service requests.

• MRI FM for facilities management covers preventative maintenance planning with asset tracking and management features supported by mobile solutions for iOS, Android and Windows devices.

• MRI Workspeed is an end-to-end real estate operations management app available for iOS and Android, offering service request creation and dispatch tools for property managers, engineers and tenants.

• Reporting capabilities include MRI's AnalytiX Portal built on data visualization software Tableau to provide visual analytics, on-demand dashboards, ad hoc analyses and collaborative insights – optimized for secured access across mobile devices.

MRI Software FAQs

MRI Software FAQs

Below are some frequently asked questions for MRI Software.

Q. What type of pricing plans does MRI Software offer?

MRI Software offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact MRI Software directly for pricing information.

Q. What are the main features of MRI Software?

MRI Software offers the following features:

  • Commercial leases
  • Commercial properties
  • Credit check
  • Credit risk management
  • Expense management
  • File notes
  • Insurance management
  • Landlord database
  • Late fee calculation
  • Lease management
  • Lease origination
  • Maintenance management
  • Owner portal
  • Payment processing
  • Property management
  • Remarketing
  • Rent tracking
  • Repossession management
  • Residential leases
  • Residential properties
  • Retail leases
  • Sublease management
  • Tax management
  • Tenant database
  • Tenant portal
  • Vacancy tracking

Q. Who are the typical users of MRI Software?

MRI Software has the following typical customers:

Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does MRI Software support?

MRI Software supports the following languages:

English

Q. What type of pricing plans does MRI Software offer?

MRI Software has the following pricing plans:

Subscription

Q. Does MRI Software support mobile devices?

MRI Software supports the following devices:

Android, iPhone, iPad

Q. What other apps does MRI Software integrate with?

MRI Software integrates with the following applications:

AvidXchange, LeaseHawk, Nexus, Nexus, Procore, Spreadsheet Server, VTS, VTS, VersaPay ARC, Webexpenses

Q. What level of support does MRI Software offer?

MRI Software offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials