About MRI Software
MRI Software is a provider of real estate software applications and hosted solutions, offering a flexible technology platform and connected cloud-based ecosystem. Designed to meet the diverse requirements of real estate owners, operators, occupiers and investors, MRI’s products span areas of property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. A suite of available solutions includes Platform X, MRI’s flagship SaaS suite that centralizes property data with secure Single Sign ON (SSO) support to deliver access across a range of integrated modules. Financial accounting, real estate lifecycle management, automated residential and commercial leasing, retail, leasing CRM support and tenant portal provision all feature along with reporting and analytics capabilities.
Other more targeted MRI solutions then go on to cover Investment Management for investment lifecycle management, plus MRI Horizon for commercial, retail and residential property owners. This multi-language solution delivers BI-powered insights and visibility onto real estate portfolio performance with graphical dashboards and cross-browser access. Horizon CRE focuses specifically on occupiers, before MRI Qube Property Management and Sales and Lettings offer end-to-end functionality respectively. MRI FM for facilities management covers maintenance scheduling, work orders, contractor management and asset tracking for contractors, while MRI Planet extends that with FM process control tools including mobile app support.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to MRI Software
Key benefits of MRI Software
• MRI Software provides an "open and connected" online, SaaS-based platform of real estate management solutions that are designed to be flexible enough to meet the requirements of property brokers, agents, investors, operators and owners within corporate or residential sectors.
• MRI’s lease management solutions include MRI Lease Flow that incorporates a CRM which automates the leasing process by centralizing lease data collection and management within a single location.
• Integrated online property management portals are available, including Tenant Connect for giving tenants access to personal account information, plus Resident Connect for paying rent, viewing statements and raising service requests.
• MRI FM for facilities management covers preventative maintenance planning with asset tracking and management features supported by mobile solutions for iOS, Android and Windows devices.
• MRI Workspeed is an end-to-end real estate operations management app available for iOS and Android, offering service request creation and dispatch tools for property managers, engineers and tenants.
• Reporting capabilities include MRI's AnalytiX Portal built on data visualization software Tableau to provide visual analytics, on-demand dashboards, ad hoc analyses and collaborative insights – optimized for secured access across mobile devices.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to MRI Software
Images
Features
Total features of MRI Software: 105
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Reviews
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- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MRI Software Makes Our Business Run
Reviewed on 2020/12/29
Overall, MRI Software makes our multifamily, commercial and accounting silos run smoothly, as it...
Overall, MRI Software makes our multifamily, commercial and accounting silos run smoothly, as it has been ingrained in our business processes for well over a decade. While it can be difficult to get working integrations, as well as the overall license cost being at the highest end of the industry, we can't envision using any other property software in the near or long term.
Pros
The majority of our employee base has been trained on one or more MRI Software products, so just on familiarity and knowledge-base alone having MRI is an absolute must. The amount of modules available for almost every business process there is in our industry is a huge plus. MRI Software is willing to develop/integrate with pretty much any partner out there for a price, which is great. The reports available in MRI are unmatched with any other software we've seen in this space. Support is great and highly knowledgable.
Cons
MRI Software is at the highest end of pricing in the industry. The software is complex and not the easiest to learn. While they are willing to integrate with a wide variety of partners, they can sometimes put the cart before the horse with these, meaning their Development teams tend to roll an integration out without fully testing or anticipating potential issues.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MRI Software Review
Reviewed on 2020/07/23
We have a fairly small real estate company. We only do commercial properties in MRI currently (not...
We have a fairly small real estate company. We only do commercial properties in MRI currently (not multi-family yet). We decided to start using MRI upon forming the company knowing we were growing rapidly. We only have about 250 commercial leases so the total software cost is probably expensive on a per lease basis but it is well worth having it in place now instead of using something cheaper and then having to do a large complex implementation. My overall experience with MRI is positive and would recommend to anyone in the industry.
Pros
Been a user of MRI for many years. I implemented it twice at two different companies but have used it at three companies. I have used web and windows version. I like the software because it is easy to use and implement. But the greatest benefit in my mind is the customer support and customization that is available. MRI has always been very responsive to helping me address my needs whether it be an issue with the software, a mistake I made or a customization question.
Cons
I wish the communication center was quicker. We use the web version and sometimes the reports take several minutes to become available and sometimes the messages don't appear at all and we have to logout and get back in to reset.
Response from MRI Software
Hello Colleen,
Thank you so much for taking the time to leave us a great review! We are happy to hear you have used MRI Software in your various positions and enjoy our stellar customer support! We look forward to working with you for many more years to come!
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Value packed software, accounting rich with strong ability to integrate w/ other software
Reviewed on 2017/09/07
easier than most other accounting software
easier than most other accounting software
Pros
The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.
Cons
not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Manage Your Investments - The Right Way
Reviewed on 2020/06/11
Pros
I love that MRI Software allows your to be the owner of your own product. As an Admin and End User, you are in control of the way your data is updated and portrayed even to 3rd party investors. The software allows you to customize and choose your own modules and experience.
Cons
Due to the ever growing nature of MRI's business, there are always updates and new modules to implement or test. While this is exciting and change is inevitable in any software, it can also be overwhelming and chaotic/rushed at times.
Response from MRI Software
Hello Melissa,
Thank you so much for taking some time to leave a review! We appreciate your kind words and are happy to hear you love the flexibility our software provides and they ability to customize of our software to fit your needs! We hear you loud and clear regarding the ever-growing nature of our business and will take your comments to improve this.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Intuitive and easy to use and manage.
Reviewed on 2017/06/09
Pros
This product is easy to navigate through for end users. There is a wide variety of App add-ons available to expand based on your needs, with many that integrate seamlessly. Above all else, the Customer support is OUTSTANDING!! There is always a pleasant, knowledgeable voice on the other end to assist you in a timely manner.
MRI is always working on incidents within the system and releasing CMU's.
Cons
As an Administrator, I would like to have more access in the training portal to administer users and see some improvements made to the Training modules. In regards to the courses themselves, the videos need to be edited in order for them to register as being completed properly and it would be beneficial to have the next courses start automatically. Users are confused when trying to navigate through courses and the site in general.
MRI Software FAQs
Below are some frequently asked questions for MRI Software.Q. What type of pricing plans does MRI Software offer?
MRI Software offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact MRI Software directly for pricing information.
Q. Who are the typical users of MRI Software?
MRI Software has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does MRI Software support?
MRI Software supports the following languages:
English
Q. Does MRI Software support mobile devices?
MRI Software supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MRI Software integrate with?
We do not have any information about what integrations MRI Software has
Q. What level of support does MRI Software offer?
MRI Software offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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