MRI Property Management
MRI Property Management
About MRI Property Management
MRI Software is a provider of real estate software applications and hosted solutions, offering a flexible technology platform and connected cloud-based ecosystem. Designed to meet the diverse requirements of real estate owners, operators, occupiers and investors, MRI’s products span areas of property-level management and accounting, to investment modeling and analytics for the global commercial and residential markets. A suite of available solutions includes Platform X, MRI’s flagship SaaS suite that centralizes property data with secure Single Sign ON (SSO) support to deliver access across a range of integrated modules. Financial accounting, real estate lifecycle management, automated residential and commercial leasing, retail, leasing CRM support and tenant portal provision all feature along with reporting and analytics capabilities.
Other more targeted MRI solutions then go on to cover Investment Management for investment lifecycle management, plus MRI Horizon for commercial, retail and residential property owners. This multi-language solution delivers BI-powered insights and visibility onto real estate portfolio performance with graphical dashboards and cross-browser access. Horizon CRE focuses specifically on occupiers, before MRI Qube Property Management and Sales and Lettings offer end-to-end functionality respectively. MRI FM for facilities management covers maintenance scheduling, work orders, contractor management and asset tracking for contractors, while MRI Planet extends that with FM process control tools including mobile app support.
Key benefits of MRI Property Management
• MRI Software provides an "open and connected" online, SaaS-based platform of real estate management solutions that are designed to be flexible enough to meet the requirements of property brokers, agents, investors, operators and owners within corporate or residential sectors.
• MRI’s lease management solutions include MRI Lease Flow that incorporates a CRM which automates the leasing process by centralizing lease data collection and management within a single location.
• Integrated online property management portals are available, including Tenant Connect for giving tenants access to personal account information, plus Resident Connect for paying rent, viewing statements and raising service requests.
• MRI FM for facilities management covers preventative maintenance planning with asset tracking and management features supported by mobile solutions for iOS, Android and Windows devices.
• MRI Workspeed is an end-to-end real estate operations management app available for iOS and Android, offering service request creation and dispatch tools for property managers, engineers and tenants.
• Reporting capabilities include MRI's AnalytiX Portal built on data visualization software Tableau to provide visual analytics, on-demand dashboards, ad hoc analyses and collaborative insights – optimized for secured access across mobile devices.
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Reviews
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- Industry: Commercial Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MRI Software
Reviewed on 2020/07/27
I have had consistently great customer support from MRI going all the way back to 2004!
I have had consistently great customer support from MRI going all the way back to 2004!
Pros
MRI Software is highly customizable using the built-in toolkit. Integrations are easy to manage using built-in or custom APIs. The ecosystem is very flexible based on your needs, anything from a single server to a large multi-server farm or setup your environment with the MRI SaaS services.
Cons
Multi-database support can be a little challenging. Software updates are always system wide.
Response from MRI Software
Thank you for taking some time to leave us a great review! We are happy to hear you have been with us since 2004 and have enjoyed our great customer support since then! Thank you for mentioning our flexible ecosystem and highly customization platform. We look forward to another 16 years working together!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
A must-have for residential real estate
Reviewed on 2019/01/28
Pros
So many features! I'm a numbers guy, so my favorite feature is definitely the robust reporting. I can always stay on top of property performance and cut the data however I want. The challenge is making sure that data gets where it needs to be (making sure the team inputs it in a timely manner)
Cons
It still feels a bit dated from our resident's perspective. They're used to using apps like Uber, Lyft, Instagram, etc. with great UX and a modern feel. MRI still feels "dated" in comparison.
It's also very expensive. We think it's worth it for our needs, but we definitely have to have a conversation every year when we're planning our budget.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great to work with and easy to customize but customer support is terrible
Reviewed on 2018/02/22
Pros
user friendly, easy to customize, great to be able to make the software as flexible as needed to fit the company needs
Cons
upgrades are not easy to work through with many issues throughout upgrades, customer support is extremely slow and can take a couple weeks to finally get an answer back as to if the issue found is an issue that has a workaround or will have to wait for MRI to fix the issue in a long-term change.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great for helpdesk
Reviewed on 2018/08/06
It is a very good software for helpdesk use, could do a bit on an improvement on the vision...
It is a very good software for helpdesk use, could do a bit on an improvement on the vision reporting. It could improve the delay on receiving work orders on mobiles.
Pros
It is easy to use, you don't need to open multiple windows as all info and tabs are accessible. Easy to export to excel. Arranging columns and search option.
Cons
The mobile service is really slow, main system crashes every now and then and does run slow.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Been using MRI for almost 10 years
Reviewed on 2019/07/06
Able to run reports with ease; Is user-friendly. Support is always available.
Able to run reports with ease; Is user-friendly. Support is always available.
Pros
Ease of setting up resident files; accessibility of reports and ease of running reports. Ease of processing statement of deposits; works well and integrates well with other software products.
Cons
Works slowly and program often freezes.
MRI Property Management FAQs
Below are some frequently asked questions for MRI Property Management.Q. What type of pricing plans does MRI Property Management offer?
MRI Property Management offers the following pricing plans:
- Starting from: US$5,000.00
- Free Trial: Not Available
Contact MRI Software directly for pricing information.
Q. Who are the typical users of MRI Property Management?
MRI Property Management has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MRI Property Management support?
MRI Property Management supports the following languages:
English
Q. Does MRI Property Management support mobile devices?
MRI Property Management supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MRI Property Management integrate with?
MRI Property Management integrates with the following applications:
AvidXchange, Birdeye, Brivo Access, ButterflyMX, ClickNotices, Conservice ESG, CredHub, CrowdEngine, Datex BI Portal, Dealpath, Dockwa, Dottid, Facilio, Fixflo, Fyxt, Happy Property, Knock, LeaseHawk, Notifii Track, Paymentus, Procore, Property Inspect, Reliant Parking, Rentsync, SERVUS, SightPlan, VTS, Versapay, Visitt, Waypoint, Zego, Zillow Rental Manager, Zumper, measurabl
Q. What level of support does MRI Property Management offer?
MRI Property Management offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for MRI Property Management.
- Visitor Management Software
- Real Estate Property Management Software
- Lease Management Software
- Commercial Property Management Software
- Lease Accounting Software
- Investment Management Software
- Space Management Software
- HOA Software
- Rental Property Management Software
- Facility Management Software
- Building Maintenance Software
