MantisBT

MantisBT

Open source web-based bug tracking system, written in PHP

4/5 (73 reviews)

MantisBT Overview

MantisBT is an open source, web-based bug and issue tracking solution built on the PHP framework and free to download. Release under the GNU's General Public License, the software supports all desktop platforms and promises full leading browser compatibility for centralized, anywhere access. Promising setup within minutes, MantisBT’s customization options include role-based access controls available for authorizing multiple users across certain projects. Offering benefits in terms of collaborative review and resolution, bug or issues can be reported, reviewed and assigned to certain team members for address. A dashboard-based UI then summarizes key information such as issues recently modified (30 days) alongside a live Timeline panel providing team member update actions as they happen. In addition, email notifications can be setup and scheduled to keep teams and client contacts informed of new issue logs, resolutions or general progress comments. Workflow management is similarly assisted with Change Log and Roadmap pages where issue resolutions can be more effectively planned and observed.

Aside from a growing list of add-on options, MantisBT has a companion mobile web app available for optimized access on Android, iOS and Windows Phone devices. Developed and maintained by core team members, the app supports on the move user access to color-coded issue logs and more. MantisHub, the official sister SaaS-based package then offers an augmented MantisBT experience with extended features and cloud services for monthly and yearly priced subscription plans.

Pricing

Starting from
$5
Pricing options
Free Trial
Free
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

MantisBT Reviews

Overall rating
4/5
78% positive reviews
19
Excellent
38
Very good
15
Average
1
Poor
0
Terrible

Feature Rich bug tracker

Used Daily for 1+ year
Reviewed on 2018/07/25
Review Source: Capterra

Proper tracking of daily tasks.

Pros

Can track multiple projects and multiple users working on it.
The filters given are really awesome, it helps a lot to track the project and user workflow.
Many functionalities are given with simplicity like forms, user tracker, project-wise tracking, road maps, user account, project details, etc.
Various User levels are given to work with, so it's easy to assign, resolve and close the issue for higher / lower level user too.
The detailing about any task gives in-depth info of any project,
in which child task, parent task functionality plays the major role.

Cons

The UI is not at all user-friendly, the non-technical person could not understand it easily.

The concept of child class/ parent class is tedious to understand in the first view.

The links for "Bug Update" page (Pencil icon) and "bug view" page (hyperlinked Bug ID) are located really very close, so while updating the task, it creates confusion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
James T.

Great product with lots of funtionality

Used Daily for 2+ years
Reviewed on 2016/12/06
Review Source: Capterra

I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!

I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user!

but mantis is definitely a handy little program that I would say is focused more on the technical user!

Pros

Ease of use and functionality

Cons

Looks a bit more technical for the nontechnician minded

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maria agnes C.

Simple but good bug tracking tool, serves its purpose

Used Daily for 1+ year
Reviewed on 2018/08/10
Review Source: Capterra

It let me tracking my daily tasks plus I learned all the basics of bug tracking process from this tool

Pros

It's a good platform to track issues for multiple projects and users. It offer a good, user friendly interface not pretty but functional with all the features you would expect for a bug tracking platform. Overall, this is a small program, very straigthforward making it very handy and probably the best option for new users or startup operations.

Cons

Though its UI is clear and concise, need to improve on some graphical look and feel. It's also not as customizable as other bug tracking tool/project management like JIRA

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Arpit G.

Wonderful and very fast Bug tracking tool

Used Daily for 2+ years
Reviewed on 2017/08/16
Review Source: Capterra

Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

Pros

It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons

Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Bharat S.

Bug tracking tool

Used Daily for 2+ years
Reviewed on 2018/09/10
Review Source: Capterra

Pros

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Cons

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

MantisBT Pricing

Starting from
$5
Pricing options
Free Trial
Free
Open Source
Subscription
Value for money

MantisBT is open source, free to download via the website.

The SaaS option, MantisHub, is available with additional features at the following:

Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly)
Gold – $22.95 per month (paid annually, or $29.95 monthly)
Platinum – $45.95 per month (paid annually, or $59.95 monthly)

MantisBT Features

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Data Import/Export
  • Projections

  • API
  • Alerts / Escalation
  • Application Integration
  • Collaboration Tools
  • Drag & Drop Interface
  • Monitoring
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Workflow Management

Additional information for MantisBT

Key features of MantisBT

  • Activity dashboard
  • Attachment auto-preview
  • Automatic notifications
  • Bug tracking
  • Change tracking
  • Changelog
  • Chat intergration (optional)
  • Collaborative review
  • Custom fields
  • Data export
  • Database support
  • Email notifications
  • Exception reporting
  • Fault management
  • Filtered views
  • IT project management
  • Messaging
  • Mobile integration
  • Multiple projects
  • Multiple user accounts
  • Notifications
  • Plugins
  • RSS feeds
  • Release management
  • Role-based permissions
  • Search functionality
  • Social media integration
  • Time tracking
  • Timeline maangement
  • Visual analytics (MantisHub)

Benefits

  • MantisBT is an online, web-based bug and issue tracking solution that is wholly open source, promising collaborative review and resolution features for multi-user development teams of all sizes.

  • Via the dashboard-based interface, users can report and view issues while utilizing Change Log and Roadmap facilities for the audit-able signposting of issue resolution progress.

  • Standard features also include a Timeline element giving live updates on actions performed by fellow project team members, plus email notifications for updating external stakeholders, role-based access controls for authorizing users and customization options for adapting issue fields etc.

  • Alongside a broad range of available plugins, MobileTouch is a mobile web app designed for use across iOS, Android and Windows Phone devices, providing MantisBT access optimized for viewing and reporting issues.

  • While MantisBT is free to download, a subscription SaaS product MantisHub (www.mantishub.com) extends the product to add extra features including release management, time tracking, visual performance analytics, cloud services and improved technical support.
  • MantisBT FAQs

    Below are some frequently asked questions for MantisBT.

    Q. What type of pricing plans does MantisBT offer?

    MantisBT offers the following pricing plans:

    Starting from: $5

    Pricing model: Free, Open Source, Subscription

    Free Trial: Available

    MantisBT is open source, free to download via the website.

    The SaaS option, MantisHub, is available with additional features at the following:

    Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly)
    Gold – $22.95 per month (paid annually, or $29.95 monthly)
    Platinum – $45.95 per month (paid annually, or $59.95 monthly)

    Q. What are the main features of MantisBT?

    MantisBT offers the following features:

    • Activity dashboard
    • Attachment auto-preview
    • Automatic notifications
    • Bug tracking
    • Change tracking
    • Changelog
    • Chat intergration (optional)
    • Collaborative review
    • Custom fields
    • Data export
    • Database support
    • Email notifications
    • Exception reporting
    • Fault management
    • Filtered views
    • IT project management
    • Messaging
    • Mobile integration
    • Multiple projects
    • Multiple user accounts
    • Notifications
    • Plugins
    • RSS feeds
    • Release management
    • Role-based permissions
    • Search functionality
    • Social media integration
    • Time tracking
    • Timeline maangement
    • Visual analytics (MantisHub)

    Q. Who are the typical users of MantisBT?

    MantisBT has the following typical customers:

    Freelancers, Mid Size Business, Small Business

    Q. What languages does MantisBT support?

    MantisBT supports the following languages:

    English

    Q. What type of pricing plans does MantisBT offer?

    MantisBT has the following pricing plans:

    Free, Open Source, Subscription

    Q. Does MantisBT support mobile devices?

    We do not have any information about what devices MantisBT supports

    Q. What other apps does MantisBT integrate with?

    MantisBT integrates with the following applications:

    GitHub, LambdaTest, TestRail, Toggl

    Q. What level of support does MantisBT offer?

    MantisBT offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support