MantisBT
About MantisBT
MantisBT is an open source, web-based bug and issue tracking solution built on the PHP framework and free to download. Release under the GNU's General Public License, the software supports all desktop platforms and promises full leading browser compatibility for centralized, anywhere access. Promising setup within minutes, MantisBT’s customization options include role-based access controls available for authorizing multiple users across certain projects. Offering benefits in terms of collaborative review and resolution, bug or issues can be reported, reviewed and assigned to certain team members for address. A dashboard-based UI then summarizes key information such as issues recently modified (30 days) alongside a live Timeline panel providing team member update actions as they happen. In addition, email notifications can be setup and scheduled to keep teams and client contacts informed of new issue logs, resolutions or general progress comments. Workflow management is similarly assisted with Change Log and Roadmap pages where issue resolutions can be more effectively planned and observed.
Aside from a growing list of add-on options, MantisBT has a companion mobile web app available for optimized access on Android, iOS and Windows Phone devices. Developed and maintained by core team members, the app supports on the move user access to color-coded issue logs and more. MantisHub, the official sister SaaS-based package then offers an augmented MantisBT experience with extended features and cloud services for monthly and yearly priced subscription plans.
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Excellent, But Not Pretty, Issue Tracking
Reviewed on 2022/08/12
My company chose MantisBT many years ago when we needed to manage projects. Technically, we should...
My company chose MantisBT many years ago when we needed to manage projects. Technically, we should have used a project management suite but MantisBT was recommended and it was so easy to use that we ran with it. As an issue tracker, it worked great. However, we quickly outgrew it, needed more features and/or customizations, and new staff needed a prettier interface. So, we switched to JIRA and used it for many years. Now we use Redmine and while we're not excited about the ruby codebase, its plugin library is the difference.
Pros
Easy to install, LAMP based, straightforward to use, full interface with every field you'd need
Cons
Limited expansion, ugly interface, very dry documentation
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Keeps my world running smoothly
Reviewed on 2020/09/23
I've been using the product for over five years and it does the job.
I've been using the product for over five years and it does the job.
Pros
I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.
Cons
It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Issue Tracker
Reviewed on 2017/05/17
Collecting data on all of our firm's development issues is of high importance to us. Mantis is a...
Collecting data on all of our firm's development issues is of high importance to us. Mantis is a good tool for that.
Pros
Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in.
Lots of possibilities to filter your views and searches.
Cons
Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how.
I contacted Support several times in the past (not recently though), no response.
Most of the settings are awkward to apply, takes a little getting used to.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My first issue tracking and bug development tool
Reviewed on 2019/04/21
Pros
Mantis was the first issue tracking software that I used several years ago . It was easy to install, setup and deploy through all departments involved from development to QA release of product.
As all open-source tools is widely maintained by the community
Cons
I love free version of MantisBT, but professional version is really expensive comparing to other options on the market
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
One of the best bug trucking systems
Reviewed on 2019/09/13
It has a good UI, amazing and adorable green mantis logo))
It has a good UI, amazing and adorable green mantis logo))
Pros
I've been using Mantis for a very long time, it is easy to use, user - friendly, simple and understandable.
Cons
Can't remember a thing that was not too good. I've been using Jira as well, but no difference for writing a good bug))
MantisBT FAQs
Below are some frequently asked questions for MantisBT.Q. What type of pricing plans does MantisBT offer?
MantisBT offers the following pricing plans:
- Starting from: US$4.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
MantisBT is open source, free to download via the website. The SaaS option, MantisHub, is available with additional features at the following: Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly) Gold – $22.95 per month (paid annually, or $29.95 monthly) Platinum – $45.95 per month (paid annually, or $59.95 monthly)
Q. Who are the typical users of MantisBT?
MantisBT has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does MantisBT support?
MantisBT supports the following languages:
English
Q. Does MantisBT support mobile devices?
MantisBT supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MantisBT integrate with?
MantisBT integrates with the following applications:
GitHub, Toggl Track
Q. What level of support does MantisBT offer?
MantisBT offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base
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