MantisBT

4.1 (99)
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Open source web-based bug tracking system, written in PHP

About MantisBT

MantisBT is an open source, web-based bug and issue tracking solution built on the PHP framework and free to download. Release under the GNU's General Public License, the software supports all desktop platforms and promises full leading browser compatibility for centralized, anywhere access. Promising setup within minutes, MantisBT’s customization options include role-based access controls available for authorizing multiple users across certain projects. Offering benefits in terms of collaborative review and resolution, bug or issues can be reported, reviewed and assigned to certain team members for address. A dashboard-based UI then summarizes key information such as issues recently modified (30 days) alongside a live Timeline panel providing team member update actions as they happen. In addition, email notifications can be setup and scheduled to keep teams and client contacts informed of new issue logs, resolutions or general progress comments. Workflow management is similarly assisted with Change Log and Roadmap pages where issue resolutions can be more effectively planned and observed.

Aside from a growing list of add-on options, MantisBT has a companion mobile web app available for optimized access on Android, iOS and Windows Phone devices. Developed and maintained by core team members, the app supports on the move user access to color-coded issue logs and more. MantisHub, the official sister SaaS-based package then offers an augmented MantisBT experience with extended features and cloud services for monthly and yearly priced subscription plans.


Key benefits of MantisBT

  • MantisBT is an online, web-based bug and issue tracking solution that is wholly open source, promising collaborative review and resolution features for multi-user development teams of all sizes.

  • Via the dashboard-based interface, users can report and view issues while utilizing Change Log and Roadmap facilities for the audit-able signposting of issue resolution progress.

  • Standard features also include a Timeline element giving live updates on actions performed by fellow project team members, plus email notifications for updating external stakeholders, role-based access controls for authorizing users and customization options for adapting issue fields etc.

  • Alongside a broad range of available plugins, MobileTouch is a mobile web app designed for use across iOS, Android and Windows Phone devices, providing MantisBT access optimized for viewing and reporting issues.

  • While MantisBT is free to download, a subscription SaaS product MantisHub (www.mantishub.com) extends the product to add extra features including release management, time tracking, visual performance analytics, cloud services and improved technical support.

  • Images

    MantisBT Software - The traditional MantisBT "My View" dashboard detailing issue overviews for those assigned and unassigned, recently modified, plus the Timeline live stream showing latest team actions
    MantisBT Software - xMantisTouch is a companion web app that provides an optimized, responsive UI for MantisBT that allows users to login on iPhone, Android and Windows Phone
    MantisBT Software - xThe Dashboard screen within the MantisTouch web app, showing search bar, project selection menu and buttons for navigating the various issue reporting features
    MantisBT Software - A color-coded view of all logged and listed issues pertaining to a selected project, as shown within the MantisTouch web app for mobiles
    MantisBT Software - The latest version of MantisBT dashboard running within the MantisHub SaaS, an add-on product with additional features and support at subscription cost
    MantisBT Software - An example of project release management within MantisHub for MantisBT, allowing updates to be versioned and tracked accordingly
    MantisBT Software - Time tracking is built into the MantisHub service to support the monitoring of time expended by team members working on certain project issues
    MantisBT Software - Analytics capabilities (MantisHub) provide visualized data feedback on multiple areas of individual and team performance
    MantisBT Software - The updated MantisBT "My View" dashboard summarizing unassigned, resolved and recently modified issues alongside the Timeline team action stream
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    MantisBT video
    MantisBT Software - The traditional MantisBT "My View" dashboard detailing issue overviews for those assigned and unassigned, recently modified, plus the Timeline live stream showing latest team actions
    MantisBT Software - xMantisTouch is a companion web app that provides an optimized, responsive UI for MantisBT that allows users to login on iPhone, Android and Windows Phone
    MantisBT Software - xThe Dashboard screen within the MantisTouch web app, showing search bar, project selection menu and buttons for navigating the various issue reporting features
    MantisBT Software - A color-coded view of all logged and listed issues pertaining to a selected project, as shown within the MantisTouch web app for mobiles
    MantisBT Software - The latest version of MantisBT dashboard running within the MantisHub SaaS, an add-on product with additional features and support at subscription cost
    MantisBT Software - An example of project release management within MantisHub for MantisBT, allowing updates to be versioned and tracked accordingly
    MantisBT Software - Time tracking is built into the MantisHub service to support the monitoring of time expended by team members working on certain project issues
    MantisBT Software - Analytics capabilities (MantisHub) provide visualized data feedback on multiple areas of individual and team performance
    MantisBT Software - The updated MantisBT "My View" dashboard summarizing unassigned, resolved and recently modified issues alongside the Timeline team action stream

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    Reviews

    Overall rating

    4.1 /5
    (99)
    Value for Money
    4.4/5
    Features
    4.0/5
    Ease of Use
    4.1/5
    Customer Support
    3.7/5

    Already have MantisBT?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 99
    Scott
    Overall rating
    • Industry: Computer Software
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 7.0 /10

    Excellent, But Not Pretty, Issue Tracking

    Reviewed on 2022/08/12

    My company chose MantisBT many years ago when we needed to manage projects. Technically, we should...

    My company chose MantisBT many years ago when we needed to manage projects. Technically, we should have used a project management suite but MantisBT was recommended and it was so easy to use that we ran with it. As an issue tracker, it worked great. However, we quickly outgrew it, needed more features and/or customizations, and new staff needed a prettier interface. So, we switched to JIRA and used it for many years. Now we use Redmine and while we're not excited about the ruby codebase, its plugin library is the difference.

    Pros

    Easy to install, LAMP based, straightforward to use, full interface with every field you'd need

    Cons

    Limited expansion, ugly interface, very dry documentation

    Diane
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Keeps my world running smoothly

    Reviewed on 2020/09/23

    I've been using the product for over five years and it does the job.

    I've been using the product for over five years and it does the job.

    Pros

    I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

    Cons

    It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

    Gerrit
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good Issue Tracker

    Reviewed on 2017/05/17

    Collecting data on all of our firm's development issues is of high importance to us. Mantis is a...

    Collecting data on all of our firm's development issues is of high importance to us. Mantis is a good tool for that.

    Pros

    Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in.
    Lots of possibilities to filter your views and searches.

    Cons

    Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how.
    I contacted Support several times in the past (not recently though), no response.
    Most of the settings are awkward to apply, takes a little getting used to.

    Esther
    Overall rating
    • Industry: Computer Software
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My first issue tracking and bug development tool

    Reviewed on 2019/04/21

    Pros

    Mantis was the first issue tracking software that I used several years ago . It was easy to install, setup and deploy through all departments involved from development to QA release of product.
    As all open-source tools is widely maintained by the community

    Cons

    I love free version of MantisBT, but professional version is really expensive comparing to other options on the market

    Narine
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    One of the best bug trucking systems

    Reviewed on 2019/09/13

    It has a good UI, amazing and adorable green mantis logo))

    It has a good UI, amazing and adorable green mantis logo))

    Pros

    I've been using Mantis for a very long time, it is easy to use, user - friendly, simple and understandable.

    Cons

    Can't remember a thing that was not too good. I've been using Jira as well, but no difference for writing a good bug))

    Showing 5 reviews of 99 Read all reviews

    MantisBT FAQs

    Below are some frequently asked questions for MantisBT.

    MantisBT offers the following pricing plans:

    • Starting from: US$4.95/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    MantisBT is open source, free to download via the website. The SaaS option, MantisHub, is available with additional features at the following: Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly) Gold – $22.95 per month (paid annually, or $29.95 monthly) Platinum – $45.95 per month (paid annually, or $59.95 monthly)

    MantisBT has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500

    MantisBT supports the following languages:

    English

    MantisBT supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    MantisBT integrates with the following applications:

    GitHub, Toggl Track

    MantisBT offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base

    Related categories

    See all software categories found for MantisBT.