About MantisBT

MantisBT is an open source, web-based bug and issue tracking solution built on the PHP framework and free to download. Release under the GNU's General Public License, the software supports all desktop platforms and promises full leading browser compatibility for centralized, anywhere access. Promising setup within minutes, MantisBT’s customization options include role-based access controls available for authorizing multiple users across certain projects. Offering benefits in terms of collaborative review and resolution, bug or issues can be reported, reviewed and assigned to certain team members for address. A dashboard-based UI then summarizes key information such as issues recently modified (30 days) alongside a live Timeline panel providing team member update actions as they happen. In addition, email notifications can be setup and scheduled to keep teams and client contacts informed of new issue logs, resolutions or general progress comments. Workflow management is similarly assisted with Change Log and Roadmap pages where issue resolutions can be more effectively planned and observed.

Aside from a growing list of add-on options, MantisBT has a companion mobile web app available for optimized access on Android, iOS and Windows Phone devices. Developed and maintained by core team members, the app supports on the move user access to color-coded issue logs and more. MantisHub, the official sister SaaS-based package then offers an augmented MantisBT experience with extended features and cloud services for monthly and yearly priced subscription plans.

Pricing starting from:

US$4,95/month

  • Free Trial
  • Free Version
  • Subscription
  • Open Source

Key benefits of MantisBT

  • MantisBT is an online, web-based bug and issue tracking solution that is wholly open source, promising collaborative review and resolution features for multi-user development teams of all sizes.

  • Via the dashboard-based interface, users can report and view issues while utilizing Change Log and Roadmap facilities for the audit-able signposting of issue resolution progress.

  • Standard features also include a Timeline element giving live updates on actions performed by fellow project team members, plus email notifications for updating external stakeholders, role-based access controls for authorizing users and customization options for adapting issue fields etc.

  • Alongside a broad range of available plugins, MobileTouch is a mobile web app designed for use across iOS, Android and Windows Phone devices, providing MantisBT access optimized for viewing and reporting issues.

  • While MantisBT is free to download, a subscription SaaS product MantisHub (www.mantishub.com) extends the product to add extra features including release management, time tracking, visual performance analytics, cloud services and improved technical support.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$4,95/month

    • Free Trial
    • Free Version
    • Subscription
    • Open Source

    Images

    The traditional MantisBT "My View" dashboard detailing issue overviews for those assigned and unassigned, recently modified, plus the Timeline live stream showing latest team actions
    xMantisTouch is a companion web app that provides an optimized, responsive UI for MantisBT that allows users to login on iPhone, Android and Windows Phone
    xThe Dashboard screen within the MantisTouch web app, showing search bar, project selection menu and buttons for navigating the various issue reporting features
    A color-coded view of all logged and listed issues pertaining to a selected project, as shown within the MantisTouch web app for mobiles
    The latest version of MantisBT dashboard running within the MantisHub SaaS, an add-on product with additional features and support at subscription cost
    An example of project release management within MantisHub for MantisBT, allowing updates to be versioned and tracked accordingly
    Time tracking is built into the MantisHub service to support the monitoring of time expended by team members working on certain project issues
    Analytics capabilities (MantisHub) provide visualized data feedback on multiple areas of individual and team performance
    The updated MantisBT "My View" dashboard summarizing unassigned, resolved and recently modified issues alongside the Timeline team action stream
    View 10 more
    MantisBT video MantisBT screenshot: The traditional MantisBT "My View" dashboard detailing issue overviews for those assigned and unassigned, recently modified, plus the Timeline live stream showing latest team actions MantisBT screenshot: xMantisTouch is a companion web app that provides an optimized, responsive UI for MantisBT that allows users to login on iPhone, Android and Windows Phone MantisBT screenshot: xThe Dashboard screen within the MantisTouch web app, showing search bar, project selection menu and buttons for navigating the various issue reporting features MantisBT screenshot: A color-coded view of all logged and listed issues pertaining to a selected project, as shown within the MantisTouch web app for mobiles MantisBT screenshot: The latest version of MantisBT dashboard running within the MantisHub SaaS, an add-on product with additional features and support at subscription cost MantisBT screenshot: An example of project release management within MantisHub for MantisBT, allowing updates to be versioned and tracked accordingly MantisBT screenshot: Time tracking is built into the MantisHub service to support the monitoring of time expended by team members working on certain project issues MantisBT screenshot: Analytics capabilities (MantisHub) provide visualized data feedback on multiple areas of individual and team performance MantisBT screenshot: The updated MantisBT "My View" dashboard summarizing unassigned, resolved and recently modified issues alongside the Timeline team action stream

    Features

    Total features of MantisBT: 29

    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Audit Management
    • Audit Trail
    • Bug Tracking
    • Chat/Messaging
    • Collaboration Tools
    • Customizable Fields
    • Customizable Templates
    • Data Import/Export
    • Exception Reporting
    • Fault Management
    • Issue Management
    • Live Chat
    • Mobile Access
    • Multiple Projects
    • Multiple User Accounts
    • Project Management
    • Project Time Tracking
    • Projections
    • Role-Based Permissions
    • Search/Filter
    • Social Media Integration
    • Timeline Management
    • Visual Analytics
    • Workflow Management
    • XML / RSS

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    Reviews

    Overall rating

    4 /5
    (89)
    Value for Money
    4,4/5
    Features
    4/5
    Ease of Use
    4,1/5
    Customer Support
    3,7/5

    Already have MantisBT?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 89
    Daniel P.
    Overall rating
    • Company size: 501-1 000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    If you want to control bugs, MantisBT is the best solution.

    Reviewed on 2018/04/09

    Pros

    Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

    Cons

    Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

    Andrew B.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great for tracking features, bugs and managing a distributed team.

    Reviewed on 2020/08/31

    Have been using it consistently, does the job and is great price for a small team.

    Have been using it consistently, does the job and is great price for a small team.

    Pros

    Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

    Cons

    Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

    Julián M.
    Overall rating
    • Industry: Telecommunications
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    A customizable issue tracker, but requires advanced setup

    Reviewed on 2020/06/16

    This software was our very first option to manage our company's tasks. As our business grew, we...

    This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

    Pros

    The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

    Cons

    The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

    Jose miguel S.
    Overall rating
    • Industry: Computer Software
    • Company size: 11-50 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    MantisBT, basic control for basic dev teams

    Reviewed on 2019/12/06

    We needed a basic bug tracker system, based on that and we actually work using the predefined...

    We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS.
    Included Workflow:

    Pros

    Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

    Cons

    Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

    Diane R.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Keeps my world running smoothly

    Reviewed on 2020/09/23

    I've been using the product for over five years and it does the job.

    I've been using the product for over five years and it does the job.

    Pros

    I use this product daily to manage all tasks involved in multiple online development projects. It is easy to use, keeps everything organized in one place and is easy to update and customize to my needs.

    Cons

    It currently meets my needs so no critique at this time. It would be great to have additional training on features we may not be aware of.

    Showing 5 reviews of 89 Read all reviews

    MantisBT FAQs

    Below are some frequently asked questions for MantisBT.

    MantisBT offers the following pricing plans:

    • Starting from: US$4,95/month
    • Pricing model: Free, Subscription, Open Source
    • Free Trial: Available

    MantisBT is open source, free to download via the website. The SaaS option, MantisHub, is available with additional features at the following: Starter (available to new customers only) – $4.95 per month (paid annually, or $6.95 monthly) Gold – $22.95 per month (paid annually, or $29.95 monthly) Platinum – $45.95 per month (paid annually, or $59.95 monthly)

    We do not have any information about MantisBT features

    MantisBT has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    MantisBT supports the following languages:

    English

    MantisBT supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    MantisBT integrates with the following applications:

    GitHub, Toggl Track

    MantisBT offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base

    Related categories

    See all software categories found for MantisBT.