Google Forms

Create custom forms for surveys & questionnaires

4,7 /5 (5962 reviews) Write a Review!

Google Forms Overview

What is Google Forms?

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information, simple or complex. Forms can be used to plan events, manage registrations, set up a poll, collect contact information, create a pop quiz, and more. Users can send all collected data to a spreadsheet and analyze data right in Google Sheets.

When creating a form with Google Forms, users can select from multiple question types, customize values, and drag-and-drop to reorder questions. Question types include dropdowns, multiple choice, and linear scales. Users can also use page branching and question skip logic in order to show questions based on answers. Images, videos (including YouTube videos), logos, and custom logic can be added to forms in order to send professional looking surveys and questionnaires to individuals or customers. Google Forms will automatically suggest a set of colors to style the form, or users can choose from an assortment of curated themes.

Responses to surveys and questionnaires are automatically collected and stored within Google Forms, with live response data and charts. Users can analyze entries with automatic summaries, and watch as responses appear in real time. Raw data can be accessed and analyzed via Google Sheets or other platforms. All forms are mobile responsive, meaning that users can create, edit, and complete forms using any device. Additional users can be invited via email and provided with access for collaboration. Google Forms can be shared with individuals via email, a link, embedded into a website, or shared via social media.

Google Forms Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

Google Forms is free as part of Google's online suite of tools, G Suite.


Google Forms Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Select from multiple question types, drag-and-drop to reorder questions and customize values
Create and send professional looking surveys to customers by adding images, videos, and custom logic
Analyze responses with automatic summaries and watch responses appear in real time
Choose a name and theme to create a new form
Add a description and questions via the form editor
Edit sharing settings and grant access to specific users by inviting them via email
Get a preview of the live form
Choose a destination for responses, whether in Forms, or to a spreadsheet
Google Forms video Google Forms video Google Forms video Google Forms screenshot: Select from multiple question types, drag-and-drop to reorder questions and customize values Google Forms screenshot: Create and send professional looking surveys to customers by adding images, videos, and custom logic Google Forms screenshot: Analyze responses with automatic summaries and watch responses appear in real time Google Forms screenshot: Choose a name and theme to create a new form Google Forms screenshot: Add a description and questions via the form editor Google Forms screenshot: Edit sharing settings and grant access to specific users by inviting them via email Google Forms screenshot: Get a preview of the live form Google Forms screenshot: Choose a destination for responses, whether in Forms, or to a spreadsheet

Google Forms Reviews

Google Forms Reviews

Overall rating
4,7
/
5
Excellent
4205

Very good
1565

Average
176

Poor
14

Terrible
2

Value for Money
4,8
Features
4,4
Ease of Use
4,7
Customer Support
4,4
97% recommended this app
Tony S.

Managing Customer Happiness with Google Forms

Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy.

I highly recommend this service o all my other clients.


Samiksha N.

Perfect for Online Exams and surveys!

My school used Google Forms to run online tests and exams during the pandemic and it was a success. We also used it for quiz games and other stuffs. Google Forms has played a great role in our students learning during this pandemic and we are grateful for that.


Damola B.

Google Forms, Surveys & So Much More

It's made work a lot easier than I could every envision without it. I once conducted a dip-stick research effort for an FMCG brand in my market. I was able to deploy separate survey forms to 5 geopolitical market regions in Nigeria. We had a really tight deadline to pull it off, but we were able to do it anyways.


Sam Z.

Actionable Insight

Google Forms is wonderful. It allows me an opportunity to gather input from students, families, teachers, or anyone else. This has helped increase my understanding of stakeholder preferences. From designing to implementation to deggregating data, Google Forms excels where others struggle.


Mir fida N.

Simple form & survey tool for basic needs

For a free software it is good for analyzing data received through user input in forms and make a helpful chart or graph of business trend for report.It is better suited for Academic organizations that already use Google G Suit for Education for making quizzed, survey, data collection and getting feedback.So it's good to make use of it for various casual use cases.


Tony S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Managing Customer Happiness with Google Forms

Used Daily for 2+ years
Reviewed on 2020/10/07
Review Source: Capterra

Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy.

I highly recommend this service o all my other clients.

Pros

Google Forms makes creating online forms a breeze. We use the forms for multiple purposes, but our main purpose is to collect and collate Customer Happiness Indices. It took me less than 10 minutes to set up a form and we tag it in the signature file of our customer support emails.

What makes it really great is that I can see the individual entries, but I can also get a graphical representation of responses. This allows me to quickly glance over the results if I want a quick synopsis of how my team is doing, or I can do a deep-dive and see what's really going on inside.

Cons

One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring. It would be really great if Google would provide more templates, or allow users to build and upload their own CSS templates (a bit advanced, I know), so that the forms fit in better with our corporate customer image.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Samiksha N.
Industry: E-Learning
Company size: 51-200 Employees

Perfect for Online Exams and surveys!

Used Daily for 6-12 months
Reviewed on 2020/09/26
Review Source: Capterra

My school used Google Forms to run online tests and exams during the pandemic and it was a success. We also used it for quiz games and other stuffs. Google Forms has played a great role in our students learning during this pandemic and we are grateful for that.

Pros

It's very simple yet effective. Anyone can learn to use it in very little time and deploy their own forms online to collect required data. The forms are easily to edit and customize with a lot of templates to choose from. It's very efficient to use for objective online exams too. All you need to do is make a form, assign questions, give options to select, generate link and send it to the students. They just have to open the link then fill the forms and submit within the allocated time period. It's more applicable than ever during the pandemic.

Cons

There is a limit to number of people that can fill the form if a timer is set, which is necessary for exams. Of course, you could buy the premium plan to remove the limit. But, it not practical for poor countries like mine with no credit card access. They could compensate for that with ads.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Damola B.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Google Forms, Surveys & So Much More

Used Daily for 2+ years
Reviewed on 2019/05/27
Review Source: Capterra

It's made work a lot easier than I could every envision without it. I once conducted a dip-stick research effort for an FMCG brand in my market. I was able to deploy separate survey forms to 5 geopolitical market regions in Nigeria. We had a really tight deadline to pull it off, but we were able to do it anyways.

Pros

It helped me deploy primary research instruments and above all, gave me an easy platform to analyse the data on the data summary section that is often visualized, the individual submissions and the raw data on Google Sheets. But that was just the beginning. I've used it to collect critical employee data so easily from my team on several occasions without sending and sorting through emails. I'm honestly looking forward to the day I'd deploy a test with the platform. I keep seeing that the capability is there and I've just never utilized it. Ultimately, I feel one can be very creative with it.

Cons

it doesn't have conditional question functions. If yes, what trend of questions come next. If no what happens then. I guess the Google Team created it to be as simple as possible, but I will rather have all my research content domiciled here than spend time on other data collation and analytics platforms.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Sam Z.
Industry: Education Management
Company size: 51-200 Employees

Actionable Insight

Used Weekly for 2+ years
Reviewed on 2020/07/09
Review Source: Capterra

Google Forms is wonderful. It allows me an opportunity to gather input from students, families, teachers, or anyone else. This has helped increase my understanding of stakeholder preferences. From designing to implementation to deggregating data, Google Forms excels where others struggle.

Pros

Google Forms is the premier option when creating surveys for users inside and outside of your organization. Data is presented real-time, it is accessible to multiple users too. Forms is super simple to implement.

Cons

For me my limitation is related to organizational preference. Microsoft is the preferred software suite. Any given week I may have access to a Google application in the following I may lose it. The uncertainty could be a Gamble. Forms performs so well I'm willing to take the wager.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mir fida N.
Industry: Information Technology & Services
Company size: Self Employed

Simple form & survey tool for basic needs

Used Other for 2+ years
Reviewed on 2020/07/27
Review Source: Capterra

For a free software it is good for analyzing data received through user input in forms and make a helpful chart or graph of business trend for report.It is better suited for Academic organizations that already use Google G Suit for Education for making quizzed, survey, data collection and getting feedback.So it's good to make use of it for various casual use cases.

Pros

I like this tool specially for a basic and quick form , questionnaire , survey or collect data from people online. It is time efficient. Results are shown in a good visual way and stored into Google spreadsheet back-end file that can be shared or stored. Pre-Built templates save a lot of time to create new specific type of survey.

Cons

There are some features and customization that are missing.Its visual design could be improved for a better aesthetic looking theme.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9/10
Based on 5 962 user ratings
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Google Forms Pricing

Google Forms Pricing

Starting from
N/A
Free Trial
Free
Value for money

Google Forms is free as part of Google's online suite of tools, G Suite.

Google Forms is free as part of Google's online suite of tools, G Suite.

Value for Money
4,8/5
Based on 5 962 user ratings
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Google Forms Features

Google Forms Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4,4/5
Based on 5 962 user ratings
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Categories

Additional information for Google Forms

Additional information for Google Forms

Key features of Google Forms

  • Access control
  • Add images, videos, and custom logic
  • Automatic summaries
  • Collect & organize information
  • Create polls & pop quizzes
  • Curated themes
  • Custom forms
  • Customizable branding
  • Customize values
  • Data validation rules
  • Drag-and-drop
  • Dropdowns
  • Export to Google Sheets
  • Multi-user collaboration
  • Multiple choice
  • Page branching
  • Question skip logic
  • Questionnaires
  • Real-time response charts
  • Real-time response information
  • Reorder questions
  • Responsive forms
  • Surveys

Benefits

  • Keep forms private by adjusting the sharing settings for each Google form and control who is able to view and edit information.

  • Set up a questionnaire, send it to customers, and watch as the responses are recorded in real time into a spreadsheet.

  • Create questions and analyze results with the team with features for real-time collaboration, and create forms quicker without having to send multiple versions of the file.

  • Google Forms' smart data validation rules help ensure that email addresses are properly formatted, data is correct, and that people receive the appropriate questions based on previous answers.

  • All Google forms are responsive, meaning that users can create, edit, and respond to forms using any device such as a smartphone, tablet, or desktop computer.

  • Google Forms FAQs

    Google Forms FAQs

    Below are some frequently asked questions for Google Forms.

    Q. What type of pricing plans does Google Forms offer?

    Google Forms offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    Google Forms is free as part of Google's online suite of tools, G Suite.

    Q. What are the main features of Google Forms?

    Google Forms offers the following features:

    • Access control
    • Add images, videos, and custom logic
    • Automatic summaries
    • Collect & organize information
    • Create polls & pop quizzes
    • Curated themes
    • Custom forms
    • Customizable branding
    • Customize values
    • Data validation rules
    • Drag-and-drop
    • Dropdowns
    • Export to Google Sheets
    • Multi-user collaboration
    • Multiple choice
    • Page branching
    • Question skip logic
    • Questionnaires
    • Real-time response charts
    • Real-time response information
    • Reorder questions
    • Responsive forms
    • Surveys

    Q. Who are the typical users of Google Forms?

    Google Forms has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Google Forms support?

    Google Forms supports the following languages:

    English

    Q. What type of pricing plans does Google Forms offer?

    Google Forms has the following pricing plans:

    Free

    Q. Does Google Forms support mobile devices?

    We do not have any information about what devices Google Forms supports

    Q. What other apps does Google Forms integrate with?

    Google Forms integrates with the following applications:

    Apptivo, B12, CoSchedule, Contactually, Gmail, HubSpot CRM, HubSpot Marketing Hub, Insightly, Kiddom, Mailchimp

    Q. What level of support does Google Forms offer?

    Google Forms offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs