Office Chat

4.5 (237)
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Instant messaging service for SMBs

About Office Chat

Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field. Accessible on desktop or mobile device via the native mobile iOS and Android apps, Office Chat is designed to facilitate communication and collaboration from anywhere. Both one-to-one and group conversations can be created and chats facilitate instant messaging, file sharing, real-time notifications, and message broadcasting.

Office Chat provides various different message types depending on the needs of the user including private and group chats, priority IMs which are flagged as important to the recipient, self destruct IMs which are deleted 2 minutes after being read for sensitive issues, and broadcast messages which alert all employees in the database when sent.

An unlimited number of chat groups can be created within Office Chat and admin users have full control over permissions regarding who can view and send messages in each group, based on their role within the team. Employees from different locations and offices can login to the same Office Chat account in order to facilitate cross-location collaboration or access for remote workers. Users can be added through Active Directory integration or imported in bulk, and no email address is required for signup.

With Office Chat, users can configure a custom message and file retention policy to control which data is archived or discarded, and security measures such as two factor authentication and end-to-end encryption ensure data is protected. All retained chats and files can be retrieved at any time using the extensive search functionality which crawls the entire chat history to find results.


Key benefits of Office Chat

  • Benefit from different types of messages including private, group, priority IMs, self-destruct IMs, and message broadcasts depending on the user’s needs. Receive delivery notifications to see when sent messages have been read by the recipient.

  • Create unlimited groups for teams or projects and control who can create and access groups. Within chats, send instant messages, secure files including photos, videos, and documents, and more.

  • Send and receive messages from anywhere with Office Chat’s mobile access using the iOS and Android native mobile applications, and receive instant push notifications on mobile devices when messages are received.

  • Integrate with other existing applications to receive notifications within Office Chat when important events happen in other systems such as support requests or error alerts.

  • Benefit from Office Chat’s security measures including HIPAA-compliance, end-to-end encryption, two factor authentication, custom message retention policies, access & security logs, and more to ensure company data is safe.

  • Images

    Office Chat Software - Create unlimited chat groups within Office Chat with control over who can send and view messages in each group
    Office Chat Software - The deep search functionality allows users to search for keywords throughout the entire chat history
    Office Chat Software - Security measures including end-to-end encryption and HIPAA compliance ensure data is always secure
    Office Chat Software - Office Chat offers the same features on desktop or mobile so that users can communicate wherever they are
    Office Chat Software - Group permission settings can be customized so that only specified roles can send messages in certain groups
    View 5 more
    Office Chat Software - Create unlimited chat groups within Office Chat with control over who can send and view messages in each group
    Office Chat Software - The deep search functionality allows users to search for keywords throughout the entire chat history
    Office Chat Software - Security measures including end-to-end encryption and HIPAA compliance ensure data is always secure
    Office Chat Software - Office Chat offers the same features on desktop or mobile so that users can communicate wherever they are
    Office Chat Software - Group permission settings can be customized so that only specified roles can send messages in certain groups

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    Reviews

    Overall rating

    4.5 /5
    (237)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.7/5
    Customer Support
    4.6/5

    Already have Office Chat?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 237
    Annette
    Annette
    Overall rating
    • Industry: Real Estate
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Very easy and convenient to use. I use it 90% of the time

    Reviewed on 2018/06/20

    Pros

    I work in Escrow and a lot of my co-workers are in another location and its easier to ask a quick question without having to send an email only to have it get lost in the sea of the other emails that we receive on an hourly basis. Using this sends a ping right away to the recipient and allow for my questions to get answer much quicker than sending an email

    Cons

    The only thing I don't like about it that the chat screen still shows old chats from employees who do not work at the company any longer and for some reason I can not find a way to remove them. All of our old chats are on my dashboard and I would like to remove them. If there is a way to remove them, I have not found it yet.

    Response from MangoApps

    Annette, thank you for your review! We appreciate having your business. I will be sure to pass along your feedback!

    Hilary
    Hilary
    Overall rating
    • Industry: Banking
    • Company size: 10,000+ Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Office Chat

    Reviewed on 2020/03/09

    Its more interesting to use this software for office communication,
    Saves time, it has better...

    Its more interesting to use this software for office communication,
    Saves time, it has better features than emails too. Love it.

    Pros

    great in the office communication application
    allows quick send and receive
    takes huge files as well
    reduces the formality in emails for office chats that are social and business
    ease of use
    presence of video and audio calls

    Cons

    still learning about the application. So far it beats many.

    Response from MangoApps

    Hilary, thank you for taking the time to review us! We appreciate your business and are glad to see that Office Chat fits well into your workflow. Thank you again!

    Glenn
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Decent product unless you use Microsoft Remote Desktop Services

    Reviewed on 2019/03/23

    I would strongly recommend this product for situations where users are on separate machines using...

    I would strongly recommend this product for situations where users are on separate machines using the actual application. It does have many good features and the performance is acceptable. However, this is not currently a good solution if your users must access the application from a Remote Desktop Services environment. It *might* perform better in a different multi-user-single-server environment. In fact, we got the strong impression that they had not dealt with a client even our size before, definitely not on an RDS environment, and they were scrambling to catch up. The we-based option was very unreliable, often failing to reflect current messages and not alerting users to new messages.

    Pros

    Ease of setting up users and creating groups; availability of web-based version; option to have server hosted in the cloud; administrative ability to review message activity.

    Cons

    Very CPU-heavy, often averaging 15% of the CPU depending on each user's activity (not good with multiple users on an RDS server); web-based version very unreliable even with an unclogged 100Mbps Internet feed; was not designed for Microsoft RDS (to be fair they came out with an RDS-friendly installation about a month after we purchased it); product probably sold from somewhere in Asia (not a problem in itself except for adding an extra day to advanced tech support queries).

    Response from MangoApps

    Glenn, thank you for taking the time to review us! We appreciate your business, and are glad to see that Office Chat fits well into your work flow. I will be sure to pass along your feedback regarding CPU usage and web version stability. Thank you again!

    Bruce
    Bruce
    Overall rating
    • Company size: 1,001–5,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Very useful, easy to implement tool

    Reviewed on 2018/03/16

    it provides quick communication between team members & offices (various teams are using this).

    it provides quick communication between team members & offices (various teams are using this).

    Pros

    Ease of use, & speed to implementation. Very reasonable cost. The only software we found for chat that was inexpensive, easy to set up and use, & had no compatibility issues.

    Cons

    it's not as 'trackable' or auditable as email. From a data protection standpoint, & also for legal forensics, it would be nice to have a permanent archive that is easy to access for admins. I don't this that Office Chat offers this.

    Response from MangoApps

    Bruce, thank you for taking the time to review OfficeChat! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along, however I suggest you reach out- we'd love to chat about your use cases to help you achieve the level of track-ability and audit access if possible.

    Martha (MIA)
    Martha (MIA)
    Overall rating
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy to use!

    Reviewed on 2018/05/03

    Pros

    This chat tool promotes a good environment and a faster communication between co-workers. The GIFs and emojis make it fun while working.

    Cons

    Its design is plain and simple, it would be nice if the chat window could be more flexible by personalizing it as we wish.

    Response from MangoApps

    Thank you for your review and feedback Martha! I'm glad to see that Office Chat is working well for your business and has been an enjoyable communication tool. I have also passed along your feedback regarding chat personalization. Thank you again!

    Showing 5 reviews of 237 Read all reviews

    Office Chat FAQs

    Below are some frequently asked questions for Office Chat.

    Office Chat offers the following pricing plans:

    • Starting from: US$25.00/month
    • Pricing model: Subscription
    • Free Trial: Not Available

    Startup Plan: $25/month (or $249/year) with 10 users included and 25GB of file storage Business Plan: $49/month (or $499/year) with 50 users included and 25GB of file storage Enterprise Plan: $99/month (or $999/year) with 50 users included and 100GB of file storage HIPAA/BAA Plan: $999/year with all Enterprise Plan features plus HIPAA and BAA and chat history limited to 7 days Discounts available for non-profits.

    Office Chat has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    Office Chat supports the following languages:

    English

    Office Chat supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Office Chat integrates with the following applications:

    Airbrake, Beanstalk, GitHub, GoTo Meeting, Jira, Join.Me, Mailchimp, New Relic, Pingdom, Zendesk Suite

    Office Chat offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Office Chat.