ETQ Document Control Software enables users to manage and improve processes for the creation, approval, distribution, and archiving of controlled documents. The solution helps organizations properly maintain important information within document types as manuals, work instructions, procedures, forms, product and inspection specifications, job descriptions, and test methods, while ensuring they keep up to date. Integration with Microsoft Office allows users to manage and integrate Microsoft Office files with ETQ forms.
ETQ Document Control Software helps ensure that businesses follow revision controlled procedures which are centrally managed, and meet the guidelines for frameworks such as ISO. The solution routes SOPs (standard operating procedures) and other records through a routing process for review and approval including drafting, review, final approvals, release, and approved phases. Users are able to control which individual is responsible for each phase, their editing and reading permissions in each phase, and the time they have to complete each one. Users are sent automated notifications if there is a request to review or approve a newly released document, or to update an existing one.
ETQ provides organizations with a central repository for controlled documents which allows for the importing of existing documents, including attachments and metadata, and the linking of related documents. Users can assign documents to specific individuals, groups or roles, including various routing options such as parallel, sequential, and voting. ETQ automatically records and displays the electronic signatures of approvers, and the intuitive workflow display shows document status. Users are able to setup and automate a periodic review of specific released documents, as well as the archiving of old revisions.
The ability to have all of our documentation for all locations available when we need it.
What I like most about Reliance is not only the ease of use but how easily it can be configured in order to meet our business needs. We have locations world wide that are using Reliance, each with its own unique product and processes. With Reliance we are not confined to a system that everyone "has" to use, we can configure to accommodate the differences and makes the user experience much better. Overall the feedback we get from our users is positive especially when they learn that there is flexibility in the system.
I think the biggest challenge we have is there are so many modules that we can't seem to get them implemented fast enough. Once people see how the system can be used and integrated with other applications they want it all. This is a good and bad problem to have, not so much a con to using the system rather a challenge to use it to its fullest capabilities.
Return on Investment is high. User acceptability. Overall ease of use. Reliance is fully integrated into our Enterprise system.
Very easy to custom configure the design from our end or to build an entire application from scratch, users like it for ease of use, easy to pull data for reporting, Tech support responds to issues within an hour or two max - 99% of my issues are not to fix something but for how to do something, upgrades are reasonably painless, enterprise scaling is fairly straight forward and cost is very reasonable.
We are experiencing some issues getting the mobility functionality working properly. I believe that it's something at our end. EtQ Tech support is sending a technician onsite to assist with troubleshooting the issue. Other than that there really isn't much to not like.
We manage our total Quality management System and audits systems from this software. It is a valuable database which we are able to feed the data to our BI systems and create dashboards and metrics with little effort after original set up.
The configurability and the ability to teach the basics to staff that has basic computer science and SQL/Java knowledge within weeks. The ability to influence changes in the product updates and the continued focus by EtQ on usability.
First time users find it daunting but it is as much about change management as the software itself. EtQ needs to emphasize simplicity to new product users for greater acceptance of the product upon release.
Flexibility. It can be used for just about anything. We call it the anything engine because it is flexible enough to be used on the plant floor or high level enough to be used by VPs. It is easy enough for normal non-technical business users to configure and get extreme value and flexible enough for highly technical developers to implement unique solutions.
The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.
It keeps us on track with all of the EHSS compliance tasks required.
EtQ's Reliance is very flexible and we have been able to fit the software to the task instead of having to modify our systems to fit the software. It also has so many modules that help us manage the ever growing list of compliance tasks.
The Employee Training module is scheduled for a much needed update. It can't come soon enough. As it is right now the training module is really just a repository for training dates at our company.
Contact EtQ for detailed pricing information.
Below are some frequently asked questions for EtQ Document Control Software.
EtQ Document Control Software offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact EtQ for detailed pricing information.
EtQ Document Control Software offers the following features:
EtQ Document Control Software has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
EtQ Document Control Software supports the following languages:
EtQ Document Control Software has the following pricing plans:
We do not have any information about what devices EtQ Document Control Software supports
EtQ Document Control Software integrates with the following applications:
EMC Documentum, Office 365
EtQ Document Control Software offers the following support options:
Knowledge Base, Online Support, Phone Support