Rentrax

Rental business management & sales software

4,8 /5 (4 reviews) Write a Review!

Rentrax Overview

What is Rentrax?

Rentrax is a cloud-based business management software for rental companies with tools for managing online reservations, processing payments, adjusting pricing, tracking inventory, and more. Rentrax offers a customizable solution designed specifically for sports equipment rental businesses including bicycle, vehicle, ski, water sports equipment, kayak, and boat rentals, but is also suitable for other types of rentals such as medical equipment and camping equipment.

To facilitate reservations management, Rentrax allows users to embed an online reservation system into their business website which allows site visitors to view availability and make bookings online. All online bookings are automatically synchronized within the backend system to allow users to track bookings, set reminders, send customer invitations, and more. The point of sale (POS) feature within Rentrax allows users to process the sale of items or rental agreements, and invoices are automatically generated with complete rental orders, with any associated sales displayed. Cash, debit, and credit card payments can be accepted and Rentrax integrates with payment systems such as CardConnect and Stripe to facilitate payment processing and security.

With Rentrax, users have real-time insight into inventory including availability tracking, performance reporting, and maintenance alerts for all equipment. Users can view availability indicators for each piece of equipment in order to aid with online and in-shop rental bookings, and the calendar view gives an at-a-glance view of upcoming bookings. Summary reports can be generated to give businesses an indication of their most popular pieces of equipment so that they can manage pricing accordingly. Alerts are automatically triggered when equipment is due for maintenance, and schedules can be setup to automate preventative maintenance reminders.

Rentrax Overview

Pricing

Starting from
US$9,95/month

Pricing options

Free Trial
Subscription
Value for money

Pay as you go plan: $9.95/month for 3 users and 30 included transactions

Standard plan: $99.95/month for 10 users and 1000 included transactions

Pro plan: $199.95/month for 20 users and 3000 included transactions

Enterprise plan: contact Rentrax for a custom pricing plan


Rentrax Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Czech, Danish, Dutch, English and 6 others, Finnish, French, German, Italian, Spanish, Swedish

Media

Rentrax is optimized for any device including mobile and tablets
The client portal can be accessed to edit profiles, customize settings, view invoices, monitor business health, and more
Reservation forms can be customized and embedded onto the rental business website
Picture ID scanning allows users to collect customer ID information during the reservation process
Signatures can be captured for contracts using the electronic signature tool
Reports can be generated on metrics such as overall business performance, most popular item rentals, sale orders, and more
Payments and invoices can be processed within the system
Rentrax video Rentrax screenshot: Rentrax is optimized for any device including mobile and tablets Rentrax screenshot: The client portal can be accessed to edit profiles, customize settings, view invoices, monitor business health, and more Rentrax screenshot: Reservation forms can be customized and embedded onto the rental business website Rentrax screenshot: Picture ID scanning allows users to collect customer ID information during the reservation process Rentrax screenshot: Signatures can be captured for contracts using the electronic signature tool Rentrax screenshot: Reports can be generated on metrics such as overall business performance, most popular item rentals, sale orders, and more Rentrax screenshot: Payments and invoices can be processed within the system

Rentrax Reviews

Rentrax Reviews

Overall rating
4,8
/
5
Excellent
3

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,5
Ease of Use
5
Customer Support
5
100% recommended this app
Fabio M.

Yes Cycle bike rental is so happy for choosing and using their product.

By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff.

No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.


Iraj A.

Fully featured and Easy to Use Rental Software

We needed an easy to use rental management system to increase sales and streamline our operation from just pen and paper. The application had to be easy to use by our staff and customers. Rentrax staff met with me to discuss my needs and if it would be a good fit. We agreed to test and try it in our bike rental store. Rentrax set up a demo account for us to use. We liked what saw and decided to use it. We maintained in contact with them and they made sure everything is working well the way we needed it. The software exceeded our expectations and increased profit by around 20%.


Iemke B.

Rentrax gives me a tailor made user experience at the price of a good of-the-shelf.

The easiest way to get a rental bike into the hands of a client. For my clients and myself.


Jooyul K.

Awesome

I use this software everyday. So I can track all revenue, customers and product's detail information easily.


Fabio M.
Industry: Sports
Company size: 11-50 Employees

Yes Cycle bike rental is so happy for choosing and using their product.

Used Daily for 1+ year
Reviewed on 2017/06/22
Review Source: Capterra

By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff.

No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.

Pros

As a business owner I always have two major concerns using a new software,
1- How it's going to effect our daily operation specially in busy times as I don't want to sacrifice the level of customer service in our shop.
2- How the software is going to effect our profit or revenue.
By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff.

No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.
Customer service is very important to me and I am satisfied with Rentrax team customer service. They are very knowledgeable in rental business and responsive.
Yes Cycle bike rental is so happy for choosing and using their product. The cost of software is peanut compared to its benefits and I can't imagine a day operating my business without it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Iraj A.
Industry: Retail
Company size: 11-50 Employees

Fully featured and Easy to Use Rental Software

Used Daily for 6-12 months
Reviewed on 2016/12/11
Review Source: Capterra

We needed an easy to use rental management system to increase sales and streamline our operation from just pen and paper. The application had to be easy to use by our staff and customers. Rentrax staff met with me to discuss my needs and if it would be a good fit. We agreed to test and try it in our bike rental store. Rentrax set up a demo account for us to use. We liked what saw and decided to use it. We maintained in contact with them and they made sure everything is working well the way we needed it. The software exceeded our expectations and increased profit by around 20%.

Pros

Ability to adjust pricing based on low and high season
Ability to book online and automatically synch with our system
Monitor promotions and marketing expenses
Improved our equipment maintenance and overall reports
Staff was very easy to work with

Cons

Great features and they are working on even more stuff.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Iemke B.
Industry: Recreational Facilities & Services
Company size: 2-10 Employees

Rentrax gives me a tailor made user experience at the price of a good of-the-shelf.

Used Daily for 1-5 months
Reviewed on 2017/06/13
Review Source: Capterra

The easiest way to get a rental bike into the hands of a client. For my clients and myself.

Pros

Easy customer interface - very clear for anyone. The admin side is complete and not complex. I can ask Rentrax people for adjustments and these are quite promptly executed. Usability is one of my USP's and rentrax and the professionals there understand my requirements and come up with the right solutions.

Cons

Some things would have been nice to adjust myself. On the admin side the multilingual functionality leads to mixing up languages.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jooyul K.
Industry: Retail
Company size: 2-10 Employees

Awesome

Used Daily for 1-5 months
Reviewed on 2017/06/22
Review Source: Capterra

I use this software everyday. So I can track all revenue, customers and product's detail information easily.

Pros

I can track the customer's info also check automatically filled customer's detail with phone number.

Cons

I don't know why I can track only two weeks customer's information. I can't see all customers info on the screen.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,5/10
Based on 4 user ratings
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Rentrax Pricing

Rentrax Pricing

Starting from
US$9,95/month
Free Trial
Subscription
Value for money

Pay as you go plan: $9.95/month for 3 users and 30 included transactions

Standard plan: $99.95/month for 10 users and 1000 included transactions

Pro plan: $199.95/month for 20 users and 3000 included transactions

Enterprise plan: contact Rentrax for a custom pricing plan

Pay as you go plan: $9.95/month for 3 users and 30 included transactions

Standard plan: $99.95/month for 10 users and 1000 included transactions

Pro plan: $199.95/month for 20 users and 3000 included transactions

Enterprise plan: contact Rentrax for a custom pricing plan

Value for Money
5/5
Based on 4 user ratings
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Rentrax Features

Rentrax Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,5/5
Based on 4 user ratings
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Categories

Additional information for Rentrax

Additional information for Rentrax

Key features of Rentrax

  • Activity dashboard
  • Availability indicator
  • Barcode scanning
  • Booking management
  • Calendar management
  • Categorization
  • Client portal
  • Cost tracking
  • Credit card processing
  • Customizable categories
  • Data import/export
  • Discount management
  • Electronic payments
  • Electronic signature capture
  • Email invitations & reminders
  • Employee database
  • Employee management
  • Equipment maintenance
  • Equipment rental
  • Facility scheduling
  • Goal setting / tracking
  • Inventory tracking
  • Invoice management
  • Late fee calculation
  • Maintenance management
  • Maintenance scheduling
  • Multi-channel marketing
  • Multi-currency
  • Multi-language
  • Online booking
  • Online booking integration
  • POS integration
  • Permission management
  • Price management
  • Product catalog
  • Rate management
  • Retail inventory management
  • Risk alerts
  • Sales reporting
  • Scheduling
  • Short / long term rental
  • Summary reports

Benefits

  • Utilize the electronic signature capture tool, either online or at the point of sale, when accepting rental reservations in order to confirm contracts and prevent legal complications.

  • Track rental equipment using Rentax’s real-time inventory management feature to track availability, maintenance, and more, and use barcode and SKU scanning to label inventory and check equipment in and out.

  • Manage marketing and promotions for the rental business with tools to define businesses or friends as promoters, track promoter performance, and create promotional codes and discounts.

  • Benefit from flexible and seasonal price management with Rentrax’s tools for defining rental prices by categories, subcategories, or single products, and define parameters such as seasonal prices, billable durations, grace time, rounding up, and more.

  • Accept online reservations by embedding the Rentrax booking system into the business website and use the smart point of sale feature to accept payments online or in-store with payment processing integrations through Stripe and CardConnect.

  • Rentrax FAQs

    Rentrax FAQs

    Below are some frequently asked questions for Rentrax.

    Q. What type of pricing plans does Rentrax offer?

    Rentrax offers the following pricing plans:

    Starting from: US$9,95/month

    Pricing model: Subscription

    Free Trial: Available

    Pay as you go plan: $9.95/month for 3 users and 30 included transactions Standard plan: $99.95/month for 10 users and 1000 included transactions Pro plan: $199.95/month for 20 users and 3000 included transactions Enterprise plan: contact Rentrax for a custom pricing plan

    Q. What are the main features of Rentrax?

    Rentrax offers the following features:

    • Activity dashboard
    • Availability indicator
    • Barcode scanning
    • Booking management
    • Calendar management
    • Categorization
    • Client portal
    • Cost tracking
    • Credit card processing
    • Customizable categories
    • Data import/export
    • Discount management
    • Electronic payments
    • Electronic signature capture
    • Email invitations & reminders
    • Employee database
    • Employee management
    • Equipment maintenance
    • Equipment rental
    • Facility scheduling
    • Goal setting / tracking
    • Inventory tracking
    • Invoice management
    • Late fee calculation
    • Maintenance management
    • Maintenance scheduling
    • Multi-channel marketing
    • Multi-currency
    • Multi-language
    • Online booking
    • Online booking integration
    • POS integration
    • Permission management
    • Price management
    • Product catalog
    • Rate management
    • Retail inventory management
    • Risk alerts
    • Sales reporting
    • Scheduling
    • Short / long term rental
    • Summary reports

    Q. Who are the typical users of Rentrax?

    Rentrax has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Rentrax support?

    Rentrax supports the following languages:

    Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Spanish, Swedish

    Q. What type of pricing plans does Rentrax offer?

    Rentrax has the following pricing plans:

    Subscription

    Q. Does Rentrax support mobile devices?

    We do not have any information about what devices Rentrax supports

    Q. What other apps does Rentrax integrate with?

    Rentrax integrates with the following applications:

    Stripe

    Q. What level of support does Rentrax offer?

    Rentrax offers the following support options:

    Phone Support, Online Support, FAQs, Video Tutorials