About Rentrax

Rentrax is a cloud-based business management software for rental companies with tools for managing online reservations, processing payments, adjusting pricing, tracking inventory, and more. Rentrax offers a customizable solution designed specifically for sports equipment rental businesses including bicycle, vehicle, ski, water sports equipment, kayak, and boat rentals, but is also suitable for other types of rentals such as medical equipment and camping equipment.

To facilitate reservations management, Rentrax allows users to embed an online reservation system into their business website which allows site visitors to view availability and make bookings online. All online bookings are automatically synchronized within the backend system to allow users to track bookings, set reminders, send customer invitations, and more. The point of sale (POS) feature within Rentrax allows users to process the sale of items or rental agreements, and invoices are automatically generated with complete rental orders, with any associated sales displayed. Cash, debit, and credit card payments can be accepted and Rentrax integrates with payment systems such as CardConnect and Stripe to facilitate payment processing and security.

With Rentrax, users have real-time insight into inventory including availability tracking, performance reporting, and maintenance alerts for all equipment. Users can view availability indicators for each piece of equipment in order to aid with online and in-shop rental bookings, and the calendar view gives an at-a-glance view of upcoming bookings. Summary reports can be generated to give businesses an indication of their most popular pieces of equipment so that they can manage pricing accordingly. Alerts are automatically triggered when equipment is due for maintenance, and schedules can be setup to automate preventative maintenance reminders.

Pricing starting from:

US$9,95/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Rentrax

Key benefits of Rentrax

  • Utilize the electronic signature capture tool, either online or at the point of sale, when accepting rental reservations in order to confirm contracts and prevent legal complications.

  • Track rental equipment using Rentax’s real-time inventory management feature to track availability, maintenance, and more, and use barcode and SKU scanning to label inventory and check equipment in and out.

  • Manage marketing and promotions for the rental business with tools to define businesses or friends as promoters, track promoter performance, and create promotional codes and discounts.

  • Benefit from flexible and seasonal price management with Rentrax’s tools for defining rental prices by categories, subcategories, or single products, and define parameters such as seasonal prices, billable durations, grace time, rounding up, and more.

  • Accept online reservations by embedding the Rentrax booking system into the business website and use the smart point of sale feature to accept payments online or in-store with payment processing integrations through Stripe and CardConnect.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany, Spain, France, United Kingdom, India, Japan, Mexico, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    US$9,95/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Rentrax

    Images

    Rentrax Software - Rentrax is optimized for any device including mobile and tablets
    Rentrax Software - The client portal can be accessed to edit profiles, customize settings, view invoices, monitor business health, and more
    Rentrax Software - Reservation forms can be customized and embedded onto the rental business website
    Rentrax Software - Picture ID scanning allows users to collect customer ID information during the reservation process
    Rentrax Software - Signatures can be captured for contracts using the electronic signature tool
    Rentrax Software - Reports can be generated on metrics such as overall business performance, most popular item rentals, sale orders, and more
    Rentrax Software - Payments and invoices can be processed within the system
    View 8 more
    Rentrax video
    Rentrax Software - Rentrax is optimized for any device including mobile and tablets Rentrax Software - The client portal can be accessed to edit profiles, customize settings, view invoices, monitor business health, and more Rentrax Software - Reservation forms can be customized and embedded onto the rental business website Rentrax Software - Picture ID scanning allows users to collect customer ID information during the reservation process Rentrax Software - Signatures can be captured for contracts using the electronic signature tool Rentrax Software - Reports can be generated on metrics such as overall business performance, most popular item rentals, sale orders, and more Rentrax Software - Payments and invoices can be processed within the system

    Features

    Total features of Rentrax: 33

    • Activity Dashboard
    • Auto / Boat Rental
    • Availability Indicator
    • Barcode / Ticket Scanning
    • Booking Management
    • Calendar Management
    • Credit Card Processing
    • Data Import/Export
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • Equipment Maintenance
    • Equipment Rental Software
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Late Fee Calculation
    • Maintenance Management
    • Maintenance Scheduling
    • Medical Equipment Rental
    • Multi-Currency
    • Multi-Location
    • Online Booking
    • Point of Sale (POS)
    • Price / Margin Management
    • Product Catalog
    • Rate Management
    • Reservations Management
    • Retail Inventory Management
    • Sales Reports
    • Scheduling
    • Short / Long Term Rental

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    Point of Rental Software

    4,4
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    HireHop

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    Rentle

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    Reviews

    Overall rating

    4,6 /5
    (5)
    Value for Money
    5/5
    Features
    4,4/5
    Ease of Use
    5/5
    Customer Support
    4,8/5

    Already have Rentrax?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 5
    Fabio M.
    Overall rating
    • Industry: Sports
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Yes Cycle bike rental is so happy for choosing and using their product.

    Reviewed on 2017/06/22

    By using Rentrax, we are saving considerable time in our daily operation and my employees are happy...

    By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff.

    No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.

    Pros

    As a business owner I always have two major concerns using a new software,
    1- How it's going to effect our daily operation specially in busy times as I don't want to sacrifice the level of customer service in our shop.
    2- How the software is going to effect our profit or revenue.
    By using Rentrax, we are saving considerable time in our daily operation and my employees are happy with it (which took a while). We got rid off pen & paper (including manual imprint of credit card), saving time on searching for customers records when they return and quickly cashing them out (which makes them happy), accepting online reservations, keeping track of our promotions, and easily switching rates between low and high seasons are some features that we are using most. Now, at any time, I can check even from home that how many and exactly which bikes are out and plan for my staff.

    No need to say that Profit is a big item for any business. After using Rentrax, surprisingly our revenue went up as we don't have to punch in/out the rental cards and calculate rental duration; I noticed that we were loosing money from the human error before.
    Customer service is very important to me and I am satisfied with Rentrax team customer service. They are very knowledgeable in rental business and responsive.
    Yes Cycle bike rental is so happy for choosing and using their product. The cost of software is peanut compared to its benefits and I can't imagine a day operating my business without it.

    Iraj A.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Fully featured and Easy to Use Rental Software

    Reviewed on 2016/12/11

    We needed an easy to use rental management system to increase sales and streamline our operation...

    We needed an easy to use rental management system to increase sales and streamline our operation from just pen and paper. The application had to be easy to use by our staff and customers. Rentrax staff met with me to discuss my needs and if it would be a good fit. We agreed to test and try it in our bike rental store. Rentrax set up a demo account for us to use. We liked what saw and decided to use it. We maintained in contact with them and they made sure everything is working well the way we needed it. The software exceeded our expectations and increased profit by around 20%.

    Pros

    Ability to adjust pricing based on low and high season
    Ability to book online and automatically synch with our system
    Monitor promotions and marketing expenses
    Improved our equipment maintenance and overall reports
    Staff was very easy to work with

    Cons

    Great features and they are working on even more stuff.

    Verified Reviewer
    Overall rating
    • Industry: Accounting
    • Company size: 5 001-10 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Rentax review - pretty good entry level software

    Reviewed on 2021/05/13

    Liked the software, its intuitive and has great potential

    Liked the software, its intuitive and has great potential

    Pros

    The software lets you personalize your experience a lot, while also having a very good catalogue with competitive prices.

    Cons

    The inventory management is somewhat confusing, this is an area that can be improved upon.

    Iemke B.
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Rentrax gives me a tailor made user experience at the price of a good of-the-shelf.

    Reviewed on 2017/06/13

    The easiest way to get a rental bike into the hands of a client. For my clients and myself.

    The easiest way to get a rental bike into the hands of a client. For my clients and myself.

    Pros

    Easy customer interface - very clear for anyone. The admin side is complete and not complex. I can ask Rentrax people for adjustments and these are quite promptly executed. Usability is one of my USP's and rentrax and the professionals there understand my requirements and come up with the right solutions.

    Cons

    Some things would have been nice to adjust myself. On the admin side the multilingual functionality leads to mixing up languages.

    Jooyul K.
    Overall rating
    • Industry: Retail
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Awesome

    Reviewed on 2017/06/22

    I use this software everyday. So I can track all revenue, customers and product's detail information...

    I use this software everyday. So I can track all revenue, customers and product's detail information easily.

    Pros

    I can track the customer's info also check automatically filled customer's detail with phone number.

    Cons

    I don't know why I can track only two weeks customer's information. I can't see all customers info on the screen.

    Showing 5 reviews of 5 Read all reviews

    Rentrax FAQs

    Below are some frequently asked questions for Rentrax.

    Rentrax offers the following pricing plans:

    • Starting from: US$9,95/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    Pay as you go plan: $9.95/month for 3 users and 30 included transactions Standard plan: $99.95/month for 10 users and 1000 included transactions Pro plan: $199.95/month for 20 users and 3000 included transactions Enterprise plan: contact Rentrax for a custom pricing plan

    Rentrax has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Rentrax supports the following languages:

    English

    Rentrax supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Rentrax integrates with the following applications:

    Stripe

    Rentrax offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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