Freshping by Freshworks

Uptime & performance monitoring tool

4,6 /5 (79 reviews) Write a Review!

Freshping by Freshworks Overview

What is Freshping by Freshworks?

Freshping (formerly Insping) is a FREE FOREVER uptime and performance monitoring tool for websites, APIs and web services which enables Small SMBs, Bloggers, Managed Service providers, Markerters & enterprises alike to monitor website availability and performance through real-time monitoring, performance monitoring and instant downtime alerts.

Freshping can monitor your URL for downtime from 10 global locations & integrates with Slack, Freshdesk & Freshservice. You can also receive instant downtime alerts on SMS & on Email.

With Freshping’s real-time monitoring dashboard, users can check website response times quickly and easily. Instant downtime alerts and SMS/text message alerts serve to notify users automatically to any website issues, or accidental outages, and ensure users do not miss critical downtime alerts. With 30 users & Multi-user login, Freshping allows you to send alert to any team member and with user-access restriction - You get to decide to who create/edit/delete monitors & who can just view.

Flaunt your availability to your customers with FREE PUBLIC STATUS PAGES.

Freshping is a FREE & reliable Pingdom & Uptime robot alternative that competes & beats their entry level paid plan with its free forever plan

Freshping by Freshworks Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Estate: free forever.
Forest: Enterprise pricing starting from $42/month.


Freshping by Freshworks Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Monitoring Dashboard  - Monitor 50 Websites for FREE every minute (1-minute interval) - Get instant alert for 'Is it down?'
Availability & Performance In-depth report and Incident history. The calendar view show availability status for every day & you could drill-down for deeper metrics
Freshping by Freshworks screenshot: Monitoring Dashboard  - Monitor 50 Websites for FREE every minute (1-minute interval) - Get instant alert for 'Is it down?' Freshping by Freshworks screenshot: Availability & Performance In-depth report and Incident history. The calendar view show availability status for every day & you could drill-down for deeper metrics Freshping by Freshworks screenshot: Freshping by Freshworks screenshot:

Freshping by Freshworks Reviews

Freshping by Freshworks Reviews

Overall rating
4,6
/
5
Excellent
55

Very good
22

Average
1

Poor
0

Terrible
1

Value for Money
4,8
Features
4,3
Ease of Use
4,8
Customer Support
4,5
97% recommended this app
Tomaž B.

Happy user for more than 2 years and counting. Good value for the money. Not my first such...

Peace of mind and not needing to setup and maintain my own such system. I am more than capable of doing it by myself, but being a busy IT expert I can spend my time doing other things instead. I have my virtual servers in several locations so I would be able to replicate many Insping services by myself, but time is money so I try to select where it is best spent.


Ján S.

Freshping.io helps to keep penguins fresh

Wonderful and very helpful. Thank you!


Ed C.

Non-existent customer support

Not a good experience at all. Slow response from support and eventually no communication. How can they expect any business to realistically rely on this service?


Amith G.

Simple and effective

Mainly trying to monitor uptime, works perfectly for that


Tommy P.

Inspring saved us a lot of sales that would have been lost


Tomaž B.

Happy user for more than 2 years and counting. Good value for the money. Not my first such service.

Used Daily for 2+ years
Reviewed on 2018/04/26
Review Source: Capterra

Peace of mind and not needing to setup and maintain my own such system. I am more than capable of doing it by myself, but being a busy IT expert I can spend my time doing other things instead. I have my virtual servers in several locations so I would be able to replicate many Insping services by myself, but time is money so I try to select where it is best spent.

Pros

I used various free and not free monitoring services in the past. While these services were more established and mature at that time they also had way higher (price) entry point. I wanted to start with something that would be less costly while still satisfying my needs. In january 2016 I found Insping to be such service. I started with basic service which worked well and was easy and fast to implement. Soon I went with the paid service, because I needed better time granularity and more sites. Ever since I have been their paying customer. I do not know of any case where there was an actual outage and not receiving a mail in time. I get mails from them on daily or weekly basis, but always for an actual case. So I have a very positive experience with them and are not thinking at all about replacing them in the future.

Very cost effective, works well and reliably. Also setting up was not hard to do.

Cons

None that I can think of. They are covering my needs with good price/performance ratio and things simply work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ján S.
Industry: Management Consulting
Company size: 2-10 Employees

Freshping.io helps to keep penguins fresh

Used Monthly for 2+ years
Reviewed on 2020/05/06
Review Source: Capterra

Wonderful and very helpful. Thank you!

Pros

That it can also do a TCP check, not just HTTP/HTTPS.

Cons

I did not like that I could not find an easy way to change the world region for a bunch of checks at once.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Ed C.
Industry: Computer Software
Company size: 11-50 Employees

Non-existent customer support

Used Weekly for 6-12 months
Reviewed on 2019/08/15
Review Source: Capterra

Not a good experience at all. Slow response from support and eventually no communication. How can they expect any business to realistically rely on this service?

Pros

On the surface, this product should be good and at a basic level it does work. It's easy to set up checks and there is a reasonable amount of customisation

Cons

I was trying the plan above free to see whether it was worth upgrading because there was a check we wanted on a 3rd party site and their SSL isn't configured properly. There is an option to not fail the check on an SSL error but this functionality was 'buggy' (whenever I saved the check it switched SSL monitoring back on). That was fixed once I raised it to their support desk . However, when switched off, the check still failed as the type of SSL error the site was throwing was still picked up. I was assured that this would be fixed and someone would get back to me and they'd extend my trial so I can test properly before making a decision. My last communication with them was 25th July - I've used their 'live' chat (days normally to respond) and also submitted a support ticket, I've chased and nothing, not a single response for 3 weeks

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Amith G.
Industry: Hospitality
Company size: 10 000+ Employees

Simple and effective

Used Daily for 6-12 months
Reviewed on 2019/05/26
Review Source: Capterra

Mainly trying to monitor uptime, works perfectly for that

Pros

Simple, effective UI and product works as it says it will

Cons

Extra tools like DNS tracing would be great

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tommy P.

Inspring saved us a lot of sales that would have been lost

Used Daily for 1+ year
Reviewed on 2018/05/17
Review Source: Capterra

Pros

The software is 100% hazle free to use and setup - only a few minutes more or less. I find it very stable as I haven't couth any false alarms the past years. To run any webpage without this kind of screening is in my opinion close to a "suicide".

Cons

I would like shorter checking intervals. As I am using the free version right now, the checking is set to 5 minutes. (Yes I am using the free version so who can really make any complaints ;)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 79 user ratings
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Freshping by Freshworks Pricing

Freshping by Freshworks Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Estate: free forever.
Forest: Enterprise pricing starting from $42/month.

Estate: free forever.
Forest: Enterprise pricing starting from $42/month.

Value for Money
4,8/5
Based on 79 user ratings
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Freshping by Freshworks Features

Freshping by Freshworks Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,3/5
Based on 79 user ratings
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Categories

Additional information for Freshping by Freshworks

Additional information for Freshping by Freshworks

Key features of Freshping by Freshworks

  • 10 Global locations for Monitoring
  • 50 URLs monitored every minute, FREE FOREVER
  • Access control
  • Assignment management
  • Automatic downtime alerts
  • Availability report metrics
  • Critical downtime information
  • DNS monitoring
  • FREE Public status pages
  • Get alert if your IP goes down
  • Get email alerts for website downtime
  • Get mobile alerts if your website is down
  • Instant alerts via Slack, SMS or Email
  • Multi-user login & 30 users - FREE FOREVER
  • Multi-user management
  • Multiple monitoring / polling locations
  • Performance monitoring
  • Ping (ICMP) monitoring
  • Real-time monitoring
  • Reporting & statistics
  • Slack, Skype, Twilio & Zapier integrations
  • TCP port (TCP/IP) monitoring
  • UDP port (UDP/IP) monitoring
  • Webhooks integration
  • Website monitoring
  • Website monitoring dashboard
  • Website monitoring to answer 'Is it down?'
  • Website uptime monitoring

Benefits

  • 50 websites monitoring at 1-minute interval for downtime FREE FOREVER
  • FREE FOREVER Public status pages (configurable)
  • Multi-user login & 30 users
  • Ping & monitor from 10 Global locations
  • Get alert on: Slack, Twilio, Email, Freshdesk, Freshservice & Webhooks. Receive downtime alerts on the go.

  • Freshping by Freshworks FAQs

    Freshping by Freshworks FAQs

    Below are some frequently asked questions for Freshping by Freshworks.

    Q. What type of pricing plans does Freshping by Freshworks offer?

    Freshping by Freshworks offers the following pricing plans:

    Pricing model: Free, Subscription

    Free Trial: Available

    Estate: free forever. Forest: Enterprise pricing starting from $42/month.

    Q. What are the main features of Freshping by Freshworks?

    Freshping by Freshworks offers the following features:

    • 10 Global locations for Monitoring
    • 50 URLs monitored every minute, FREE FOREVER
    • Access control
    • Assignment management
    • Automatic downtime alerts
    • Availability report metrics
    • Critical downtime information
    • DNS monitoring
    • FREE Public status pages
    • Get alert if your IP goes down
    • Get email alerts for website downtime
    • Get mobile alerts if your website is down
    • Instant alerts via Slack, SMS or Email
    • Multi-user login & 30 users - FREE FOREVER
    • Multi-user management
    • Multiple monitoring / polling locations
    • Performance monitoring
    • Ping (ICMP) monitoring
    • Real-time monitoring
    • Reporting & statistics
    • Slack, Skype, Twilio & Zapier integrations
    • TCP port (TCP/IP) monitoring
    • UDP port (UDP/IP) monitoring
    • Webhooks integration
    • Website monitoring
    • Website monitoring dashboard
    • Website monitoring to answer 'Is it down?'
    • Website uptime monitoring

    Q. Who are the typical users of Freshping by Freshworks?

    Freshping by Freshworks has the following typical customers:

    Small Business, Large Enterprises, Freelancers, Mid Size Business

    Q. What languages does Freshping by Freshworks support?

    Freshping by Freshworks supports the following languages:

    English

    Q. What type of pricing plans does Freshping by Freshworks offer?

    Freshping by Freshworks has the following pricing plans:

    Free, Subscription

    Q. Does Freshping by Freshworks support mobile devices?

    We do not have any information about what devices Freshping by Freshworks supports

    Q. What other apps does Freshping by Freshworks integrate with?

    Freshping by Freshworks integrates with the following applications:

    Freshdesk, Freshservice, Freshstatus, LeadMaster, Slack, Squadcast, Twilio, Zapier

    Q. What level of support does Freshping by Freshworks offer?

    Freshping by Freshworks offers the following support options:

    Online Support, FAQs, Knowledge Base, Forum