Blackbaud Financial Edge NXT

Cloud fund accounting software for social good organizations

4,2 /5 (150 reviews) Write a Review!

Blackbaud Financial Edge NXT Overview

What is Blackbaud Financial Edge NXT?

Financial Edge NXT is cloud-based fund accounting platform designed specifically for small to large nonprofits and government entities that enables users to support fundraising efforts, and monitor and track program success in a single platform. Accounting teams are able to efficiently manage transactions, securely share information, and eliminate manual processes, as well as drive transparency and financial control using advanced financial reporting tools.

Financial Edge NXT includes a flexible general ledger structure including tools for account segments, to transaction characteristics. Users are able to maintain a streamlined account structure with the ability to capture transaction details and require funds to balance by grant, project, department, and more. Blackbaud's ERP module helps automate information flow across the organization, improving donor transparency and eliminating duplicate data entry.

Internal controls and compliance features help organizations commit to ethical accounting practices with tools to prevent wasteful spending, fraud, breach of policy, and other destructive behavior. Automated workflows help control activities while structuring the control environment to fit organizational needs. In-depth records, configurable dashboards, and custom reports help with financial planning and analysis, allowing users to review critical information and drill down to see which transactions are driving results.

The grant accounting module allows users to manage grant activity and complete grant administrative tasks within a single system. Revenue and expenses at the grant level can be tracked and reported on by type, amount, status, and start/end dates, and information such as grantor contact details, budgets, reimbursable expenses, and more can be securely stored. With efficient workflows, users are able to manage cash flow, accounts payable / receivable, and ensure the organization’s spending policies are enforced.

Blackbaud Financial Edge NXT Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Blackbaud for detailed pricing information.


Blackbaud Financial Edge NXT Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

FENXT vendoractivity
FENXT bank account
FENXT balancesheet
FENXT accounts filter
Blackbaud Financial Edge NXT video Blackbaud Financial Edge NXT video Blackbaud Financial Edge NXT screenshot: FENXT vendoractivity Blackbaud Financial Edge NXT screenshot: FENXT bank account Blackbaud Financial Edge NXT screenshot: FENXT balancesheet Blackbaud Financial Edge NXT screenshot: FENXT accounts filter

Blackbaud Financial Edge NXT Reviews

Blackbaud Financial Edge NXT Reviews

Overall rating
4,2
/
5
Excellent
70

Very good
64

Average
11

Poor
2

Terrible
3

Value for Money
3,7
Features
4,1
Ease of Use
4
Customer Support
4,3
89% recommended this app
Dominique J.

My review of Financial Edge NXT

I like Financial Edge NXT and I couldn’t imagine doing my job without it!


Victoria W.

Financial Edge is indispensible for us

We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).


Brian C.

Financial Edge NXT Not Ready for Primetime

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.


Stuart P.

Way too difficult to use.

I could not recommend it for any organization under $500MM in revenue. This is for Big companies with Big staffs. No need to reach for this unless you have the size and infrastructure to support this solution.


Verified Reviewer

Financial NXT is a must!

We use multiple Blackbaud products within my company, including Raiser's, NXT which is very intuitive, WordPress, TeamRaiser, Merchant Services.


Dominique J.
Industry: Accounting
Company size: 2-10 Employees

My review of Financial Edge NXT

Used Daily for 2+ years
Reviewed on 2018/10/09
Review Source: Capterra

I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros

I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons

I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Victoria W.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Financial Edge is indispensible for us

Used Daily for 2+ years
Reviewed on 2020/10/30
Review Source: SoftwareAdvice

We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).

Pros

The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.

Cons

It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brian C.
Industry: Philanthropy
Company size: 1 001-5 000 Employees

Financial Edge NXT Not Ready for Primetime

Used Daily for 2+ years
Reviewed on 2017/03/01
Review Source: SoftwareAdvice

After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros

None...

Cons

Product just does not work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Stuart P.
Industry: Nonprofit Organization Management
Company size: 201-500 Employees

Way too difficult to use.

Used Weekly for 6-12 months
Reviewed on 2020/08/28
Review Source: Capterra

I could not recommend it for any organization under $500MM in revenue. This is for Big companies with Big staffs. No need to reach for this unless you have the size and infrastructure to support this solution.

Pros

The software clearly has a lot of capabilities. If you are a large organization with lots of time and money to burn, you can get some value out of this.

Cons

The program is very difficult to use. I was leading a team that took over the accounting function from another organization. This was their software. The company had not seen a balance sheet they had confidence in for many years. Getting information out in a form and format that they could use was difficult to impossible. I was told they spent $250k getting the program up and running in implementation costs. This was a terrible option for a company with just 2 people in the accounting department.

I'm sure it may be good for a MUCH larger organization, but a bad choice here.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 1.0/10

Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Financial NXT is a must!

Used Weekly for 2+ years
Reviewed on 2018/12/14
Review Source: Capterra

We use multiple Blackbaud products within my company, including Raiser's, NXT which is very intuitive, WordPress, TeamRaiser, Merchant Services.

Pros

Overall great foundation for management of accounting, grants, other projects. They give you the ability to customize your dashboard and views. Easily monitor accounts and generate detailed reports. Allows you to process financials in smoothly, not manually. You could even set budgets for next several years.

Cons

All Blackbaud products are very pricey but it's worth the cost. We use so many different Blackbaud products. Customer service could be improved. They send you lots of video tutorials and knowledge base articles and some of the features are kind of cumbersome to understand.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8/10
Based on 150 user ratings
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Blackbaud Financial Edge NXT Pricing

Blackbaud Financial Edge NXT Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Blackbaud for detailed pricing information.

Contact Blackbaud for detailed pricing information.

Value for Money
3,7/5
Based on 150 user ratings
Compare value for money rating with alternatives
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Blackbaud Financial Edge NXT Features

Blackbaud Financial Edge NXT Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,1/5
Based on 150 user ratings
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Categories

Additional information for Blackbaud Financial Edge NXT

Additional information for Blackbaud Financial Edge NXT

Key features of Blackbaud Financial Edge NXT

  • Account segments
  • Accounts payable
  • Accounts receivable
  • Automate information flow
  • Automated workflows
  • Capture transaction details
  • Cash flow management
  • Change financial statement groupings
  • Complete grant administrative tasks
  • Complete integration with other Blackbaud solutions
  • Configurable dashboards
  • Create multiple “what if” budget scenarios
  • Custom reports
  • Customizable report templates
  • Dashboard reporting
  • Detailed grant records
  • Eliminate duplicate data
  • Financial planning and analysis
  • Financial reporting
  • Fund accounting
  • General ledger
  • In-depth records
  • Internal controls and compliance
  • Manage grant activity
  • Monitor budget versus actual performance
  • Nonprofit general ledger
  • Presentation-ready reports
  • Purchasing & receiving
  • Require funds to balance
  • Transaction characteristics
  • Update compliant reports
  • Working capital and expense management

Benefits

  • Simplify fund accounting and efficiently manage complex reporting requirements and maintain a streamlined chart of accounts with Financial Edge NXT's flexible general ledger structure.
  • Streamline communication across the entire organization and eliminate duplicate data entry with Blackbaud's ERP which helps automate information flow between offices.
  • Review critical information using Blackbaud's configurable dashboards and custom reports, and get a more detailed look at transactions for financial planning and analysis.
  • Limit the need for spreadsheets by storing all grant related data within a single system and complete all grant administrative tasks in one place.
  • Manage accounts payable, accounts receivable, and cash flow with efficient workflows to ensure the organization's spending policies are enforced and reduce time consuming manual processes.

  • Blackbaud Financial Edge NXT FAQs

    Blackbaud Financial Edge NXT FAQs

    Below are some frequently asked questions for Blackbaud Financial Edge NXT.

    Q. What type of pricing plans does Blackbaud Financial Edge NXT offer?

    Blackbaud Financial Edge NXT offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Blackbaud for detailed pricing information.

    Q. What are the main features of Blackbaud Financial Edge NXT?

    Blackbaud Financial Edge NXT offers the following features:

    • Account segments
    • Accounts payable
    • Accounts receivable
    • Automate information flow
    • Automated workflows
    • Capture transaction details
    • Cash flow management
    • Change financial statement groupings
    • Complete grant administrative tasks
    • Complete integration with other Blackbaud solutions
    • Configurable dashboards
    • Create multiple “what if” budget scenarios
    • Custom reports
    • Customizable report templates
    • Dashboard reporting
    • Detailed grant records
    • Eliminate duplicate data
    • Financial planning and analysis
    • Financial reporting
    • Fund accounting
    • General ledger
    • In-depth records
    • Internal controls and compliance
    • Manage grant activity
    • Monitor budget versus actual performance
    • Nonprofit general ledger
    • Presentation-ready reports
    • Purchasing & receiving
    • Require funds to balance
    • Transaction characteristics
    • Update compliant reports
    • Working capital and expense management

    Q. Who are the typical users of Blackbaud Financial Edge NXT?

    Blackbaud Financial Edge NXT has the following typical customers:

    Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does Blackbaud Financial Edge NXT support?

    Blackbaud Financial Edge NXT supports the following languages:

    English

    Q. What type of pricing plans does Blackbaud Financial Edge NXT offer?

    Blackbaud Financial Edge NXT has the following pricing plans:

    Subscription

    Q. Does Blackbaud Financial Edge NXT support mobile devices?

    We do not have any information about what devices Blackbaud Financial Edge NXT supports

    Q. What other apps does Blackbaud Financial Edge NXT integrate with?

    Blackbaud Financial Edge NXT integrates with the following applications:

    Bellwether Purchasing, DBxtra, Planning Maestro, Procurify, Raiser's Edge NXT, WorkPlace Requisition & Procurement, contactSPACE

    Q. What level of support does Blackbaud Financial Edge NXT offer?

    Blackbaud Financial Edge NXT offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, Forum