Blink Session

Videoconferencing for online tutors & therapists

4,5 /5 (24 reviews) Write a Review!

Blink Session Overview

What is Blink Session?

Blink Session is a video conferencing solution for online therapists, teletherapists, & other telehealth providers which facilitates online interaction & content sharing. Designed specifically for speech pathologists, counsellors, occupational therapists, and educational tutors, Blink Session offers the tools to effectively communicate with clients, automate day-to-day tasks, collaborate using interactive content, and track progress.

In order to aid with administrative duties, Blink Session facilitates the scheduling of appointments and provides automation of reminders, recurring appointments, invitations, and timezone conversions. Clients can log in to the self service portal to view their upcoming appointments, converted to their timezone, along with any notes, content, invoices, pending payments, and reminders. Businesses can generate invoices using Blink Session, with data on appointment time and attendance automatically pulled from the system, and clients can view and pay their invoices online within the self-service portal.

Blink Session offers a range of interactive learning tools which can be utilized during video sessions to aid with communication including an interactive whiteboard, screen sharing, YouTube video embedding, a document camera, and more. The in-session document archive allows tutors and therapists to choose from an in-built database of personally imported or existing Blink Session resources including flash cards, PDFs, games, powerpoints, documents, and more, without having to leave the call window. Notes can also be added to resources to save scores or comments for future sessions or other tutors.

Blink Session Overview

Pricing

Starting from
US$38,00/month

Pricing options

Free Trial
Subscription
Value for money

Per staff user pricing depending on the pricing plan selected.

Basic: $38/month/staff user with limited features
Standard: $64/month/staff user
Advanced: $76/month/staff user with all features

A 12-month might be required in some cases.


Blink Session Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, India
Supported Languages
English

Media

Content such as images, videos, and tutorials can be displayed within sessions
With Blink Session users can view schedules, arrange appointments, and access a full resource catalog
The calendar tool allows users to schedule appointments and set reminders for upcoming appointments
Session details can be viewed from the calendar
Tutors or therapists can set up their availability before accepting appointments
Invoices can be generated within Blink Session and sent to clients for payment
Users can access resources such as games, presentations, PDFs, and more within sessions
Games and other content can be used within sessions to facilitate interaction
Blink Session video Blink Session screenshot: Content such as images, videos, and tutorials can be displayed within sessions Blink Session screenshot: With Blink Session users can view schedules, arrange appointments, and access a full resource catalog Blink Session screenshot: The calendar tool allows users to schedule appointments and set reminders for upcoming appointments Blink Session screenshot: Session details can be viewed from the calendar Blink Session screenshot: Tutors or therapists can set up their availability before accepting appointments Blink Session screenshot: Invoices can be generated within Blink Session and sent to clients for payment Blink Session screenshot: Users can access resources such as games, presentations, PDFs, and more within sessions Blink Session screenshot: Games and other content can be used within sessions to facilitate interaction

Blink Session Reviews

Blink Session Reviews

Overall rating
4,5
/
5
Excellent
14

Very good
8

Average
2

Poor
0

Terrible
0

Value for Money
4,3
Features
4
Ease of Use
4,4
Customer Support
4,5
92% recommended this app
Janet C.

Flexible and responsive

Blink Session has made Lighthouse Therapy possible. They have added features consistently that make the platform more effective for services and back end functionality!


Jessica I.

Blink of An EYE

I tried Blink as a trail for one person as the license agreement for other staff is costly. So over the time period it seemed to meet my needs as a speech therapist but after using the platform I found spending money for additional tools for intervention and the monthly cost was not worth the hassles of interacting with the support services, who to me were not friendly. They gave the appearance that they were during my company a favor and did not need my business.


Christine F.

Blink Review


Marcela L.

Speech therapy

It’s the best way to meet with my clients that are far from my office.


William C.

Blink Session for TeleSLPs

The blink product can be the entire tele-office for a therapist and for most small companies.


Janet C.
Industry: E-Learning
Company size: 11-50 Employees

Flexible and responsive

Used Daily for 1+ year
Reviewed on 2019/08/18
Review Source: Capterra

Blink Session has made Lighthouse Therapy possible. They have added features consistently that make the platform more effective for services and back end functionality!

Pros

We have a white label version and the platform keeps getting better and better.
The team at Blink have been responsive to our needs and the system is flexible so the it can grow with us as we grow.

Cons

Like all software unexpected bugs pop up occasionally. They are always great about fixing these issues quickly.

Response from Blink Session

Janet, thank you so much for your review. We appreciate it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jessica I.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Blink of An EYE

Used Weekly for 1+ year
Reviewed on 2020/05/19
Review Source: Capterra

I tried Blink as a trail for one person as the license agreement for other staff is costly. So over the time period it seemed to meet my needs as a speech therapist but after using the platform I found spending money for additional tools for intervention and the monthly cost was not worth the hassles of interacting with the support services, who to me were not friendly. They gave the appearance that they were during my company a favor and did not need my business.

Pros

Very well organized site, easy to manipulate within the platform, HIPPA compliance, Youtube accessible for shared screen, Match games capabilities interactions for clients

Cons

Limited in house apps for the monthly fees. Read the fine print many of the customer service(CS) issue that are usually granted from other companies Blink CS is always in their favor, they take no responsibility if anything goes wrong it is the consumers fault or the network or browsers. The try and keep any items that you purchase as theirs property, even money that you have as a credit. Limited client interaction. The internet quality is low compared to other platforms, not being able to access tech dept while in session.

Response from Blink Session

Thank you for your review Jessica. Sorry we were not able to meet your needs as you expected. We are always very responsive to customers and try to help when we can.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Christine F.
Industry: Consumer Services
Company size: 11-50 Employees

Blink Review

Used Daily for 1-5 months
Reviewed on 2019/10/23
Review Source: Capterra

Pros

I like that I can quickly and easily download YouTube videos and screen share with my students with this platform.

Cons

I do not like that I am not in control of what and how my students view the materials I am sharing. I work with young children who often do not have the language or understanding on what they should be seeing. I have to assume they are seeing what I am seeing and how I am seeing it. A adult will come along and notice something is amiss and fix it.

I do not like the controls for drawing and clicking and dragging. They are awkward, cumbersome, and often go haywire and scribble over the screen.

Response from Blink Session

Thank you for your review, Christine. We are glad to help you learn how to use the system if you contact Help. The problems you mention are not actually related to our software but simply the nature of doing video conferencing. There is no way for you to see things exactly as your clients see them, as this would require you to be with them. If you have used another video conferencing platform in the past, its possible you experienced the same problems without knowing it. Either way, we are here to help.

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Marcela L.
Industry: Education Management
Company size: Self Employed

Speech therapy

Used Daily for 6-12 months
Reviewed on 2019/10/24
Review Source: Capterra

It’s the best way to meet with my clients that are far from my office.

Pros

How easy and productive it was. All the videos to review and learn new skills.

Cons

Some times I can’t use videos or white board. But it’s getting better.

Response from Blink Session

Thanks for your review Marcela.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

William C.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Blink Session for TeleSLPs

Used Daily for 1+ year
Reviewed on 2019/10/23
Review Source: Capterra

The blink product can be the entire tele-office for a therapist and for most small companies.

Pros

1. ease of use for consumers. 2. great, robust resources-materials tool. 3. Functional whiteboard, 4. reliability 5. client has his/her own account for notes, videos, homework, email etc 6. very functional scheduler-calendar (time zone adjustment, client reminder, easy scheduling for client and staff,

Cons

One or two reminder popups I find redundant.

Response from Blink Session

Thanks for your review Bill!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 24 user ratings
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Blink Session Pricing

Blink Session Pricing

Starting from
US$38,00/month
Free Trial
Subscription
Value for money

Per staff user pricing depending on the pricing plan selected.

Basic: $38/month/staff user with limited features
Standard: $64/month/staff user
Advanced: $76/month/staff user with all features

A 12-month might be required in some cases.

Per staff user pricing depending on the pricing plan selected.

Basic: $38/month/staff user with limited features
Standard: $64/month/staff user
Advanced: $76/month/staff user with all features

A 12-month might be required in some cases.

Value for Money
4,3/5
Based on 24 user ratings
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Blink Session Features

Blink Session Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4/5
Based on 24 user ratings
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Categories

Additional information for Blink Session

Additional information for Blink Session

Key features of Blink Session

  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Activity dashboard
  • Activity tracking
  • Appointment management
  • Appointment scheduling
  • Authentication
  • Automatic backup
  • Automatic grading
  • Automatic reminders
  • Automatic timezone conversion
  • Availability management
  • Built-in database
  • Calendar management
  • Chat
  • Class scheduling
  • Client portal
  • Collaboration tools
  • Collaborative workspace
  • Contact management
  • Credit card integration
  • Credit card processing
  • Custom pricing options
  • Customer accounts
  • Customizable branding
  • Data import
  • Document conversion
  • Document management
  • Document storage
  • Drag & drop interface
  • Electronic payments
  • File management
  • Follow-up scheduling
  • Goal setting / tracking
  • HIPAA compliance
  • Instant messaging
  • Instructor scheduling
  • Interactive content
  • Invoice management
  • Learning plans
  • Lesson notes
  • Live / video conferencing
  • Multi-provider practice
  • Online catalog
  • Parent / student portal
  • Practice management
  • Project notes
  • Recurring tasks
  • Resource management
  • SOAP notes
  • Secure login
  • Self service portal
  • Student portal
  • Team calendars
  • Time & attendance tracking
  • Training management
  • Two-way audio & video
  • Video streaming
  • Video support
  • Whiteboard
  • eLearning management

Benefits

  • Add, view, or edit SOAP notes both inside and outside of sessions to refer back to in later interactions or to aid others in the event of a change in tutors or therapists. Goals can be set and tracked throughout recurring sessions and notes can viewed at any time.

  • Access the in-session resource and document archive to add interactive games, videos, documents, presentations, and more to sessions, and see which resources have already been utilized in previous sessions. Resources are stored within the cloud system so users can access them no matter which device they’re using.

  • Observe other tutors/therapists using the observation feature which allows users to join a session as an observer during training or evaluations. The observed user is notified and both parties can communicate during the session via a private chat window.

  • Use the interactive whiteboard and screen sharing tools to make sessions more interactive by drawing on resources, highlighting key points, and typing over content. Screen sharing allows both student and tutor to interact with the same content simultaneously.

  • Benefit from administration features including session scheduling, reminders, invitations, invoice creation, payment processing, client logins, and more. Blink Session is HIPAA compliant to ensure all data is safe and secure.

  • Blink Session FAQs

    Blink Session FAQs

    Below are some frequently asked questions for Blink Session.

    Q. What type of pricing plans does Blink Session offer?

    Blink Session offers the following pricing plans:

    Starting from: US$38,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Per staff user pricing depending on the pricing plan selected. Basic: $38/month/staff user with limited features Standard: $64/month/staff user Advanced: $76/month/staff user with all features A 12-month might be required in some cases.

    Q. What are the main features of Blink Session?

    Blink Session offers the following features:

    • API
    • Absence management
    • Access control
    • Account reconciliation
    • Activity dashboard
    • Activity tracking
    • Appointment management
    • Appointment scheduling
    • Authentication
    • Automatic backup
    • Automatic grading
    • Automatic reminders
    • Automatic timezone conversion
    • Availability management
    • Built-in database
    • Calendar management
    • Chat
    • Class scheduling
    • Client portal
    • Collaboration tools
    • Collaborative workspace
    • Contact management
    • Credit card integration
    • Credit card processing
    • Custom pricing options
    • Customer accounts
    • Customizable branding
    • Data import
    • Document conversion
    • Document management
    • Document storage
    • Drag & drop interface
    • Electronic payments
    • File management
    • Follow-up scheduling
    • Goal setting / tracking
    • HIPAA compliance
    • Instant messaging
    • Instructor scheduling
    • Interactive content
    • Invoice management
    • Learning plans
    • Lesson notes
    • Live / video conferencing
    • Multi-provider practice
    • Online catalog
    • Parent / student portal
    • Practice management
    • Project notes
    • Recurring tasks
    • Resource management
    • SOAP notes
    • Secure login
    • Self service portal
    • Student portal
    • Team calendars
    • Time & attendance tracking
    • Training management
    • Two-way audio & video
    • Video streaming
    • Video support
    • Whiteboard
    • eLearning management

    Q. Who are the typical users of Blink Session?

    Blink Session has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Mid Size Business

    Q. What languages does Blink Session support?

    Blink Session supports the following languages:

    English

    Q. What type of pricing plans does Blink Session offer?

    Blink Session has the following pricing plans:

    Subscription

    Q. Does Blink Session support mobile devices?

    We do not have any information about what devices Blink Session supports

    Q. What other apps does Blink Session integrate with?

    We do not have any information about what integrations Blink Session has

    Q. What level of support does Blink Session offer?

    Blink Session offers the following support options:

    Phone Support, Online Support