Blink Session

Blink Session

Videoconferencing for online tutors & therapists

4.6/5 (9 reviews)

Blink Session Overview

Blink Session is a video conferencing solution for online therapists, teletherapists, and web-based tutors which facilitates online interaction and content sharing. Designed specifically for speech pathologists, counsellors, occupational therapists, and educational tutors, Blink Session offers the tools to effectively communicate with students or clients, automate day-to-day tasks, collaborate using interactive content, and track progress.

In order to aid with administrative duties, Blink Session facilitates the scheduling of appointments and provides automation of reminders, recurring appointments, invitations, and timezone conversions. Clients can log in to the self service portal to view their upcoming appointments, converted to their timezone, along with any notes, content, invoices, pending payments, and reminders. Businesses can generate invoices using Blink Session, with data on appointment time and attendance automatically pulled from the system, and clients can view and pay their invoices online within the self-service portal.

Blink Session offers a range of interactive learning tools which can be utilized during video sessions to aid with communication including an interactive whiteboard, screen sharing, YouTube video embedding, a document camera, and more. The in-session document archive allows tutors and therapists to choose from an in-built database of personally imported or existing Blink Session resources including flash cards, PDFs, games, powerpoints, documents, and more, without having to leave the call window. Notes can also be added to resources to save scores or comments for future sessions or other tutors.

Pricing

Starting from
US$89,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, India, Middle-East and Africa, United States

Supported Languages

English

Blink Session Reviews

Overall rating
4.6/5
100% positive reviews
5
Excellent
4
Very good
0
Average
0
Poor
0
Terrible
Meghan R.

Easy to Use

Used Daily for 1-5 months
Reviewed on 2018/03/16
Review Source: Capterra

Pros

This software has been easy to set up and seems to work more consistently and with less glitches than the system I was using before. It has been an easy transition for me and my e-helpers to make the switch. I like that there is a growing library of resources you can add to and hopefully more resources will be available soon.

Cons

There are some features that I would like to see improved. For example, I'd like the screens of the whiteboard and the screens of the videos to be able to take up the whole screen separately if selected. In addition, a waiting room where the computer dings when the client is waiting would also be helpful. However, the staff at Blinksession are very open to making changes and have already started to work on some. At times, there are some minor glitches that have occurred such as the client cannot see what I have written on the whiteboard and vise versa.

Response from Blink Session

Thanks for the review and suggestions Meghan. We should be rolling out our waiting room feature by the end of April. The full screen video/board is a good idea too. We'll look into adding that,

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kim T.

Very impressed with the software and the clear video/audio connection. Very user friendly.

Used Daily for 1-5 months
Reviewed on 2018/03/15
Review Source: Capterra

This software allows me to provide frequent speech/language to students in rural areas without having to travel.

Pros

It's easy for clients to figure out how to log-in and use the software. Nice large image of the child/therapist even while looking at resources. I like the templates to create resources... Makes it very simple to upload your own materials.

Cons

There are a few features that I've had on previous therapy platforms which I really miss when using Blink Session... For example, having a waiting room would be nice so you know when your client's have logged in and are waiting for you. A spinner/dice feature to allow for playing board games would be helpful as well. Also, the students cannot use the touchscreen on a Chromebook to draw, they have to use the mouse/trackpad which is tricky for some of my younger clients.

Response from Blink Session

Thanks for the review Kim! Touch does work with Chromebooks that have a touch screen. If it isn't working for you let us know, we are here to help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Amy M.

Fairly easy to use, and a so far has provided a good connection.

Used Weekly for 1-5 months
Reviewed on 2018/03/12
Review Source: Capterra

Pros

- Large screen in which I can see my client, and they can see me. This screen stays in view when scrolling to the bottom of a document.
- Easy to share uploaded documents with client during session. I love the speed these load on clients screen.
- Easy for clients to login.
- Good connection for both audio and video (this is HUGE to me).
- I like that I can go to specific pages within the documents I've uploaded.
- I like that I can search within my uploaded documents.

Cons

- I wish I could turn off the clients ability to mute me. The student's who have figured out how to do this, have way too much fun muting me. It wastes a lot of time.
- There is no spinner and or dice feature built in.
- I would like to see game board tokens.
- I would like to see a large paint option (like a bingo dabber size).
- There is currently no waiting room.

Response from Blink Session

Amy, thanks for the review, we are glad we can provide a tool that helps you do speech online. The ability to disable your client's ability to mute you is a great idea and isn't something we've considered yet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

William C.

This platform has allowed is to save staff time and improve client satisfaction.

Used Daily for 1-5 months
Reviewed on 2018/03/15
Review Source: Capterra

Pros

1. The simplicity of use for staff and clients. 2. The ability to easily add, use and sell materials. 3. The ability to save, share, and archive session notes. 4. Low bandwidth requirement. 5. The options such as youtube and document camera. 6. The frequent updates and improvements.

Cons

1. The inability at this time to have groups sessions online limits our use for groups and staff meetings.

Response from Blink Session

Thanks for the review William! We will be releasing multi-client session ability April, 2018.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Emily C.

Very positive experience for the clinician and student!

Used Daily for 1-5 months
Reviewed on 2018/03/12
Review Source: Capterra

Pros

I like the ability to save and easily access resources. The data tracking feature is very beneficial as well. My students like how interactive the whiteboard is and find the platform engaging. It is very easy to use a document camera to show additional materials as well.

Cons

There are some audio and visual glitches that I didn't experience with other platforms however these are sporadic and short-lived so they haven't significantly impacted the user experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Blink Session Pricing

Starting from
US$89,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Starter: $89/month for 1 therapist/tutor with limited features

Plus: $64/month/user for 2-7 therapists/tutors and all features

Enterprise: custom pricing plans for 8+ therapists/tutors plus white label branding and custom domain

Blink Session Features

  • API
  • Activity Dashboard
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing

  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Blink Session

Key features of Blink Session

  • API
  • Absence management
  • Access control
  • Account reconciliation
  • Activity dashboard
  • Activity tracking
  • Appointment management
  • Appointment scheduling
  • Authentication
  • Automatic backup
  • Automatic grading
  • Automatic reminders
  • Automatic timezone conversion
  • Availability management
  • Built-in database
  • Calendar management
  • Chat
  • Class scheduling
  • Client portal
  • Collaboration tools
  • Collaborative workspace
  • Contact management
  • Credit card integration
  • Credit card processing
  • Custom pricing options
  • Customer accounts
  • Customizable branding
  • Data import
  • Document conversion
  • Document management
  • Document storage
  • Drag & drop interface
  • Electronic payments
  • File management
  • Follow-up scheduling
  • Goal setting / tracking
  • HIPAA compliance
  • Instant messaging
  • Instructor scheduling
  • Interactive content
  • Invoice management
  • Learning plans
  • Lesson notes
  • Live / video conferencing
  • Multi-provider practice
  • Online catalog
  • Parent / student portal
  • Practice management
  • Project notes
  • Recurring tasks
  • Resource management
  • SOAP notes
  • Secure login
  • Self service portal
  • Student portal
  • Team calendars
  • Time & attendance tracking
  • Training management
  • Two-way audio & video
  • Video streaming
  • Video support
  • Whiteboard
  • eLearning management

Benefits

  • Add, view, or edit SOAP notes both inside and outside of sessions to refer back to in later interactions or to aid others in the event of a change in tutors or therapists. Goals can be set and tracked throughout recurring sessions and notes can viewed at any time.

  • Access the in-session resource and document archive to add interactive games, videos, documents, presentations, and more to sessions, and see which resources have already been utilized in previous sessions. Resources are stored within the cloud system so users can access them no matter which device they’re using.

  • Observe other tutors/therapists using the observation feature which allows users to join a session as an observer during training or evaluations. The observed user is notified and both parties can communicate during the session via a private chat window.

  • Use the interactive whiteboard and screen sharing tools to make sessions more interactive by drawing on resources, highlighting key points, and typing over content. Screen sharing allows both student and tutor to interact with the same content simultaneously.

  • Benefit from administration features including session scheduling, reminders, invitations, invoice creation, payment processing, client logins, and more. Blink Session is HIPAA compliant to ensure all data is safe and secure.

  • Blink Session FAQs

    Below are some frequently asked questions for Blink Session.

    Q. What type of pricing plans does Blink Session offer?

    Blink Session offers the following pricing plans:

    Starting from: US$89,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Starter: $89/month for 1 therapist/tutor with limited features

    Plus: $64/month/user for 2-7 therapists/tutors and all features

    Enterprise: custom pricing plans for 8+ therapists/tutors plus white label branding and custom domain

    Q. What are the main features of Blink Session?

    Blink Session offers the following features:

    • API
    • Absence management
    • Access control
    • Account reconciliation
    • Activity dashboard
    • Activity tracking
    • Appointment management
    • Appointment scheduling
    • Authentication
    • Automatic backup
    • Automatic grading
    • Automatic reminders
    • Automatic timezone conversion
    • Availability management
    • Built-in database
    • Calendar management
    • Chat
    • Class scheduling
    • Client portal
    • Collaboration tools
    • Collaborative workspace
    • Contact management
    • Credit card integration
    • Credit card processing
    • Custom pricing options
    • Customer accounts
    • Customizable branding
    • Data import
    • Document conversion
    • Document management
    • Document storage
    • Drag & drop interface
    • Electronic payments
    • File management
    • Follow-up scheduling
    • Goal setting / tracking
    • HIPAA compliance
    • Instant messaging
    • Instructor scheduling
    • Interactive content
    • Invoice management
    • Learning plans
    • Lesson notes
    • Live / video conferencing
    • Multi-provider practice
    • Online catalog
    • Parent / student portal
    • Practice management
    • Project notes
    • Recurring tasks
    • Resource management
    • SOAP notes
    • Secure login
    • Self service portal
    • Student portal
    • Team calendars
    • Time & attendance tracking
    • Training management
    • Two-way audio & video
    • Video streaming
    • Video support
    • Whiteboard
    • eLearning management

    Q. Who are the typical users of Blink Session?

    Blink Session has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Blink Session support?

    Blink Session supports the following languages:

    English

    Q. What type of pricing plans does Blink Session offer?

    Blink Session has the following pricing plans:

    Free, Subscription

    Q. Does Blink Session support mobile devices?

    We do not have any information about what devices Blink Session supports

    Q. What other apps does Blink Session integrate with?

    We do not have any information about what integrations Blink Session has

    Q. What level of support does Blink Session offer?

    Blink Session offers the following support options:

    Online Support, Phone Support